The ability to persuade people to agree with you can be crucial to your working life. This book will help you apply the psychology of persuasion to your writing. Persuasion expert Karen Mannering guides you through all aspects of business writing, from adverts to business plans, emails to Twitter Feeds, and letters to reports to produce sharper and more productive copy through the power of persuasion.
Whether you are building your career as a manager by taking professional qualifications or you simply want to enhance your management skills this Instant Manager title, based on one of the six UK national occupational standards for managers, is exactly what you need! This is an inexpensive, concise but above all authoritative guide to getting results, particularly in the key areas of finance and sustainability. Based on ten key questions, each chapter ends with a summary and action checklist to crystallise what you have learnt. The portable format allows you to carry the book wherever you go and to fit learning and development into your busy work life
Do you feel that your mojo has definitely headed over the hill and hasn't even sent a postcard? We all have moments when we feel that life has become boring or tedious and though a chnage of job or career might seem the answer that's noty always possible, especially in these tough times. There are lots of reasons why anyone might feel constrained by thier job and long to break out but there are just as many solutions. This book will help you to understand who you are and what you need and, from there, how to get what you want whether it's moving on or making the most of where you are. With lots of practical tools to understand your own motivation and identify opportunities it will help you find your mojo and maybe even fall back in love with your job!
What's in this book? Open this book and you will... - Improve communication - Foster development - Establish goals - Encourage success Learn how to be a mentor: - Understanding mentoring - The mentoring process - Successful mentoring relationships - Skills for successful mentors and mentees - Common pitfalls - The benefits of mentoring - Advice about giving advice - Bringing it to a successful close Sample page spread: What are Bullet Guides? The answers you need - now. Clear and concise guides in a portable format. Information is displayed in an easy-to-read layout with helpful images and tables. Bullet Guides include all you need to know about a subject in a nutshell. Get right to the point without wading through loads of unnecessary information.
Meetings are an inevitable and often unwelcome aspect of the working day. They figure heavily in all walks of life and create a forum for providing information, holding discussions, and making decisions. If they are run well they are a really valuable tool in running your organisation and progressing projects. If run badly they can seem like no more than a time-wasting irritant to the participants. Whether you hold meetings in your office or attend international summits, the meeting is a place where certain etiquette is essential. How to run a meeting, behave in a meeting, construct minutes, and Chair meetings are all essential skills for anyone wishing to move projects forward, forge a career in business or even run their own business. So, even if you are only a participant in frequent meetings this book will show you how to get the most out of them and ensure that they are a building block of success. From issuing invitations to taking the minutes, or even chairing a meeting, everything is covered.
What's in this book? Open this book and you will... - Build rapport - Overcome obstacles - Stay in control - Close deals Learn how to negotiate: - Knowing your basics - Negotiating and influencing - Negotiating for a win-win - Understanding strategy and tactics - Building rapport - Handling objections - Staying in control - Closing the deal Sample page spread: What are Bullet Guides? The answers you need - now. Clear and concise guides in a portable format. Information is displayed in an easy-to-read layout with helpful images and tables. Bullet Guides include all you need to know about a subject in a nutshell. Get right to the point without wading through loads of unnecessary information.
The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. In just 96 pages, Dealing with Difficult People Easliy shows you how to deal with an unpleasant but unavoidable aspect of working life that can have a major impact on your career and wellbeing, including knowing how to define and deal with a difficult person in any work relationship and how to understand yourself and deal with difficult aspects of your own personality.
Emma Peel wearing her "kinky boots." Amanda King and her poppy seed cake. Julie Barnes at her hippie pad. Honey West with her pet ocelot. Television's female spies and crimefighters make quite an impression, yet there hasn't been a reference book devoted to them until now. This encyclopedic work covers 350 female spies, private investigators, amateur sleuths, police detectives, federal agents and crime-fighting superheroes who have appeared in more than 250 series since the 1950s, with an emphasis on lead or noteworthy characters. Entries are alphabetical by series, featuring credits and synopses, notable plot points, interesting facts and critical commentary on seminal series and characters. A brief history of female spies and crimefighters on TV places them in chronological perspective and sociological context.
American detective Dan Elliot and his wife, Caroline, have traveled to Nice, France, to witness the wedding of their special friend, Kate Kennelly, and the wealthy Jack Boulanger. Caroline's daughter, Ruth Mannering, is serving as the maid of honor for this elegant wedding. But when Ruth and Kate don't arrive at the church for the start of the service, concern sets in. Hours later, Ruth regains consciousness on a seedy side street in Nice, and she's able to alert her parents that Kate has been kidnapped. From the moment the two women disappear, someone taunts and terrorizes the groom and his family. The culprit is called the "hyene" because of the childish song and nursery rhyme parodies that have been sent to Jack. Dan and Caroline share their unique crime-solving expertise with France's premier detective, Emile LaGrange. When kidnapping escalates to murder, Caroline does not let her disability hold her back as she, Dan, and LaGrange seek to reveal the identity of the kidnapper and murderer. Tension escalates as other deadly incidents unfold, and the detective trio must determine if this case revolves around ransom, jealousy, or revenge.
What's in this book? Open this book and you will... - Improve communication - Foster development - Establish goals - Encourage success Learn how to be a mentor: - Understanding mentoring - The mentoring process - Successful mentoring relationships - Skills for successful mentors and mentees - Common pitfalls - The benefits of mentoring - Advice about giving advice - Bringing it to a successful close Sample page spread: What are Bullet Guides? The answers you need - now. Clear and concise guides in a portable format. Information is displayed in an easy-to-read layout with helpful images and tables. Bullet Guides include all you need to know about a subject in a nutshell. Get right to the point without wading through loads of unnecessary information.
Do you feel that your mojo has definitely headed over the hill and hasn't even sent a postcard? We all have moments when we feel that life has become boring or tedious and though a chnage of job or career might seem the answer that's noty always possible, especially in these tough times. There are lots of reasons why anyone might feel constrained by thier job and long to break out but there are just as many solutions. This book will help you to understand who you are and what you need and, from there, how to get what you want whether it's moving on or making the most of where you are. With lots of practical tools to understand your own motivation and identify opportunities it will help you find your mojo and maybe even fall back in love with your job!
Play Therapy: A Psychodynamic Primer for the Treatment of Young Children provides a contemporary, comprehensive exploration of the theory and technique of psychoanalytically oriented play therapy, addressing both the dearth of writings on these topics and the frequent lack of in-depth education on the basic principles and practice of psychodynamic play therapy offered by contemporary training programs for child clinicians. Divided into two distinct parts, this guide covers major theoretical issues -- including the role of play in human development, the application of basic psychodynamic concepts to work with young children, and the impact of contemporary techno-culture on play -- and offers pragmatic guidance on conducting play treatment and handling the complexities of treating young patients (e.g., initiating treatment, working with parents, managing aggression in the playroom). Among the book's standout features are: An abundance of clinical vignettes that illustrate childhood behaviors, common dilemmas, and potential therapist responses A summary of key concepts at the end of each chapter that underscores major takeaways and can be easily referenced by busy clinicians A glossary of key terms for each chapter for added comprehensibility Offering a skillful balance of broad but coherent foundational information as well as practical application, Play Therapy: A Psychodynamic Primer for the Treatment of Young Children functions both as an introduction for young therapists and as a guide for more experienced child clinicians who wish to expand their knowledge of play and its therapeutic potential.
Witemeyer Returns with Her Trademark Blend of Adventure, Romance, and Humor Grace Mallory is tired of running, of hiding. But when an old friend sends an after-hours telegraph transmission warning Grace that the man who has hunted her for nearly a year has discovered her location, she fears she has no choice. She can't let the villain she believes responsible for her father's death release his wrath in Harper's Station, the town that has sheltered her and blessed her with the dearest friends she's ever known. Amos Bledsoe prefers bicycles to horses and private conversations over the telegraph wire to social gatherings with young ladies who see him as nothing more than an oddity. His telegraph companion, the mysterious Miss G, listens eagerly to his ramblings every night and delights him with tales all her own. For months, their friendship--dare he believe, courtship?--has fed his hope that he has finally found the woman God intended for him. Yet when he takes the next step to meet her in person, he discovers her life is in peril, and Amos must decide if he can shed the cocoon of his quiet nature to become the hero Grace requires.
Was there opera - and just what was it like - in New York City before the advent of the Metropolitan Opera Company? In exploring these questions, Karen Ahlquist describes the social, cultural, economic, and esthetic factors that led to the assimilation of Italian opera - a complex, expensive genre of elitist reputation - into New York's business oriented community, with its English cultural heritage and sacred republican traditions. In her lively description of opera as few today can imagine it, Ahlquist considers Jacksonian-era efforts to create a polite social setting, the influence of a socially based clash between respectability and broad public access, and the role of music in shaping, not just reflecting, social and cultural life.
Harlequin Special Edition brings you three new titles for one great price, available now! These are heartwarming, romantic stories about life, love and family. This Harlequin Special Edition bundle includes Maverick for Hire by Leanne Banks, A Match Made by Baby by Karen Rose Smith and Once Upon a Bride by Helen Lacey. Look for 6 compelling new stories every month from Harlequin Special Edition!
Three Regency misses are going to have a holiday they'll never forget! Lord of Misrule by Jo Ann Ferguson The adventurous Lady Priscilla and Lord Neville once again find themselves drawn into a mysterious murder. Only this one must be solved by Twelfth Night . . . or else! A Delicate Footing by Karen Frisch Sophy Templeton thought it was bad enough that a sprained ankle has endangered her chance to return to her missionary work in America. But now a First Foot challenge has been issued for her hand in marriage! Will the right man be the first one to cross the threshold on New Year's Day? On the Twelfth Day of Christmas, My True Love by Sharon Sobel In the past, three men have become betrothed to Miss Emma Partrick, and all three came to disastrous ends. Can Nathaniel Evander break the bad luck spell that seems to haunt Emma? Or will he become the next casualty?
In Charles Areskine’s Library, Karen Baston uses a detailed study of an eighteenth-century Scottish advocate’s private book collection to explore key themes in the Scottish Enlightenment including secularisation, modernisation, internationalisation, and the development of legal literature in Scotland. By exploring a surviving manuscript dated 1731that lists a Scottish lawyer’s library, Karen Baston demonstrates that the books Charles Areskine owned, used in practice, and read for pleasure embedded him in the intellectual culture that expanded in early eighteenth-century Scotland. Areskine and his fellow advocates emerged as scholarly and sociable gentlemen who led their nation. Lawyers were integral to and integrated with the Scottish society that allowed the Scottish Enlightenment to take root and flourish within Areskine’s lifetime.
Learn to provide state-of-the-art care to any patient in any setting with the most comprehensive trauma nursing resource available. Using the unique cycles of trauma framework, Trauma Nursing: From Resuscitation Through Rehabilitation, 5th Edition features coverage of cutting-edge research findings and current issues, trends, and controversies in trauma nursing. The thoroughly updated fifth edition guides you through all phases of care - from preventive care and the time of injury to the resuscitative, operative, critical, intermediate, and rehabilitative stages. Plus, new chapters address unique trauma patient populations including pregnant women, children, the elderly, bariatric individuals, burned patients, those with a history of substance abuse and organ donors. With timely discussions on emerging topics such as mass casualty events and rural trauma, this is the most complete resource available for both students and experienced trauma nurses. UPDATED! Disaster preparedness, response and recovery for mass casualty incidents prepares students to act quickly and confidently in the event of a disaster, with guidelines for initial response and sustained response. UPDATED! The latest sepsis protocols, opioid use and pain/sedation protocols, and treating injured patients with diabetes. Special populations coverage prepares you to meet the needs of unique trauma patient populations including pregnant women, children, the elderly, bariatric individuals, burn patients, those with a history of substance abuse and organ donors. Coverage of specific issues that affect all patients regardless of their injury, gives you a solid understating of mechanism of injury, traumatic shock, patient/family psychosocial responses to trauma, pain, anxiety, delirium and sleep management; infection; wound healing, and nutrition. Tables and illustrations throughout add clarity to the content being discussed. NEW! Information on a team-centered, interdisciplinary approach to care. NEW! Up-to-date evidence-based information about issues that affect trauma care systems, includes injury pathophysiology, and state-of-the-art care for the trauma patient during all phases of care. NEW! All new content includes information on cultural sensitivity, care for caregivers, and how to handle self-harm injuries and suicide. NEW! Certification review questions help you to prepare for certification by listing the correct answers and rationales. NEW! Current recommendations for measuring fluid administration responsiveness.
Meetings are an inevitable and often unwelcome aspect of the working day. They figure heavily in all walks of life and create a forum for providing information, holding discussions, and making decisions. If they are run well they are a really valuable tool in running your organisation and progressing projects. If run badly they can seem like no more than a time-wasting irritant to the participants. Whether you hold meetings in your office or attend international summits, the meeting is a place where certain etiquette is essential. How to run a meeting, behave in a meeting, construct minutes, and Chair meetings are all essential skills for anyone wishing to move projects forward, forge a career in business or even run their own business. So, even if you are only a participant in frequent meetings this book will show you how to get the most out of them and ensure that they are a building block of success. From issuing invitations to taking the minutes, or even chairing a meeting, everything is covered.
Make Confident Decisions takes the very latest research in management science and sets out a step by step process for making major life changes. Unlike most titles on decision making, it looks not just at the process in a professional context but also helps you, in a focused, goal orientated manner to cope with the impact of major decisions on areas outside your professional life. It is ideal for you if you are among the many thousands of individuals recently made redundant or forced into a career change in the last 18 months, and is written in a dynamic manner that reflects the level of guidance given by a career coach or mentor. Each chapter contains a diagnostic test, case studies, practical exercises and Aide Memoire boxes. Each chapter concludes with a reminder of the key points of the chapter (Focus Points) and a round-up of what to expect in the next (Next Step) will whet your appetite for what's coming and how it relates to what you've just read.
The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. In just 96 pages, Dealing with Difficult People Easliy shows you how to deal with an unpleasant but unavoidable aspect of working life that can have a major impact on your career and wellbeing, including knowing how to define and deal with a difficult person in any work relationship and how to understand yourself and deal with difficult aspects of your own personality. IDENTIFY DIFFICULT TYPES READ BODY LANGUAGE UNDERSTAND YOURSELF COMMUNICATE EFFECTIVELY BUILD BETTER RELATIONSHIPS
Continuing the series of museum guides which cover regions of the British Isles, in the eight counties that surround London, this edition documents museums.
The ability to persuade people to agree with you can be crucial to your working life. This book will help you apply the psychology of persuasion to your writing. Persuasion expert Karen Mannering guides you through all aspects of business writing, from adverts to business plans, emails to Twitter Feeds, and letters to reports to produce sharper and more productive copy through the power of persuasion.
What's in this book? Open this book and you will... - Build rapport - Overcome obstacles - Stay in control - Close deals Learn how to negotiate: - Knowing your basics - Negotiating and influencing - Negotiating for a win-win - Understanding strategy and tactics - Building rapport - Handling objections - Staying in control - Closing the deal Sample page spread: What are Bullet Guides? The answers you need - now. Clear and concise guides in a portable format. Information is displayed in an easy-to-read layout with helpful images and tables. Bullet Guides include all you need to know about a subject in a nutshell. Get right to the point without wading through loads of unnecessary information.
The ability to persuade people to agree with you can be crucial to your working life. This book will help you apply the psychology of persuasion to your writing. Persuasion expert Karen Mannering guides you through all aspects of business writing, from adverts to business plans, emails to Twitter Feeds, and letters to reports to produce sharper and more productive copy through the power of persuasion.
The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. In just 96 pages, Dealing with Difficult People Easliy shows you how to deal with an unpleasant but unavoidable aspect of working life that can have a major impact on your career and wellbeing, including knowing how to define and deal with a difficult person in any work relationship and how to understand yourself and deal with difficult aspects of your own personality.
Meetings are inevitable. But they don't have to be painful. This book shows how to make them fast and efficient - skills which will not just help your colleagues, but also your career.
Providing tried and tested techniques for dealing with difficult people at work, this text is designed for day-to-day use by managers, human resources and training departments, and for all organizations that depend on harmonious working relationships.
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