Forming connections between human performance and design Engineering Psychology and Human Performance, 4e examines human-machine interaction. The book is organized directly from the psychological perspective of human information processing. The chapters generally correspond to the flow of information as it is processed by a human being--from the senses, through the brain, to action--rather than from the perspective of system components or engineering design concepts. This book is ideal for a psychology student, engineering student, or actual practitioner in engineering psychology, human performance, and human factors Learning Goals Upon completing this book, readers should be able to: * Identify how human ability contributes to the design of technology. * Understand the connections within human information processing and human performance. * Challenge the way they think about technology's influence on human performance. * show how theoretical advances have been, or might be, applied to improving human-machine interaction
He has been them all. Hero, Son, Friend, Husband, Father, Lover, Soldier, Officer, Enemy, Fighter, Prisoner, Lost, Outlaw. He has felt them all. Love, Hate, Friendship, Torture, Loss, Joy, Regret, War, Peace. An old man at the end of his life is reminded of the events and the people that led him through war and through peace. Through torture and redemption. Through the stages of his youth the life and trials that have gotten him to where he stands now are relived. The tunes and melodies of his life are laid out before him as they join together to play his final song. The Swan Song
The Fraudulent Senator examines the 2000 senatorial campaign of Hillary Rodham Clinton. Specifically, the series investigates the political and criminal aspects surrounding a star-studded fundraising event and concert coordinated, underwritten and produced by West Coast businessman Peter Paul, an event the Federal Election Commission has come to call "Event 39" in its documents of record.
This is the fifth volume of Dr. Justin Glenn’s comprehensive history that traces the “Presidential line” of the Washingtons. Volume One began with the immigrant John Washington, who settled in Westmoreland Co., Va., in 1657, married Anne Pope, and became the great-grandfather of President George Washington. It continued the record of their descendants for a total of seven generations. Volume Two highlighted notable family members in the next eight generations of John and Anne Washington’s descendants, including such luminaries as General George S. Patton, the author Shelby Foote, and the actor Lee Marvin. Volume Three traced the ancestry of the early Virginia members of this “Presidential Branch” back in time to the aristocracy and nobility of England and continental Europe. Volume Four resumed the family history where Volume One ended, and it contained Generation Eight of the immigrant John Washington’s descendants. Volume Five now presents Generation Nine, including more than 10,000 descendants. Future volumes will trace generations ten through fifteen, making a total of over 63,000 descendants. Although structured in a genealogical format for the sake of clarity, this is no bare bones genealogy but a true family history with over 1,200 detailed biographical narratives. These in turn strive to convey the greatness of the family that produced not only The Father of His Country but many others, great and humble, who struggled to build that country. ADVANCE PRAISE “I am convinced that your work will be of wide interest to historians and academics as well as members of the Washington family itself. Although the surname Washington is perhaps the best known in American history and much has been written about the Washington family for well over a century, it is surprising that no comprehensive family history has been published. Justin M. Glenn’s The Washingtons: A Family History finally fills this void for the branch to which General and President George Washington belonged, identifying some 63,000 descendants. This is truly a family history, not a mere tabulation of names and dates, providing biographical accounts of many of the descendants of John Washington who settled in Westmoreland County, Virginia, in 1657. . . . Each individual section is followed by extensive listings of published and manuscript sources supporting the information presented and errors of identification in previous publications are commented upon as appropriate.” John Frederick Dorman, editor of The Virginia Genealogist (1957-2006) and author of Adventurers of Purse and Person “Decades of reviewing Civil War books have left me surprised and delighted when someone applies exhaustive diligence to a topic not readily accessible. Dr. Glenn surely meets that standard with the meticulous research that unveils the Washington family in gratifying detail—many of them Confederates of interest and importance.” Robert K. Krick, author of The Smoothbore Volley that Doomed the Confederacy and Stonewall Jackson at Cedar Mountain
White evangelicals have struggled to understand or enter into modern conversations on race and racism, because their inherited and imagined world has not prepared them for this moment. American Southerners, in particular, carry additional obstacles to such conversations, because their regional identity is woven together with the values and histories of white evangelicalism. In Know Your Place, Justin Phillips examines the three community loyalties (white, southern, and evangelical) that shaped his racial imagination. Phillips examines how each community creates blind spots that overlap with the others, insulating the individual from alternative narratives, making it difficult to conceive of a world different than the dominant white evangelical world of the South. When their world is challenged or rejected outright, it can feel like nothing short of the end of the world. Blending together personal experiences with ethics and pastoral sensibilities, Phillips traces for white, southern evangelicals a line running from the past through the present, to help his beloved communities see how their loyalties--their stories, histories, and beliefs--have harmed their neighbors. In order to truly love, repair, and reconcile brokenness, you first have to know your place.
This is the sixth volume of Dr. Justin Glenn’s comprehensive history that traces the “Presidential line” of the Washingtons. Volume One began with the immigrant John Washington, who settled in Westmoreland Co., Va., in 1657, married Anne Pope, and became the great-grandfather of President George Washington. It continued the record of their descendants for a total of seven generations. Volume Two highlighted notable family members in the next eight generations of John and Anne Washington’s descendants. Volume Three traced the ancestry of the early Virginia members of this “Presidential Branch” back in time to the aristocracy and nobility of England and continental Europe. Volume Four resumed the family history where Volume One ended, and it contained Generation Eight of the immigrant John Washington’s descendants. Volume Five treated Generation Nine. Volume Six now presents Generation Ten, and it includes over 12,000 descendants. Future volumes will add generations eleven through fifteen, making a total of over 63,000 descendants. Although structured in a genealogical format for the sake of clarity, this is no bare bones genealogy but a true family history with over 1,200 detailed biographical narratives. These in turn strive to convey the greatness of the family that produced not only The Father of His Country but many others, great and humble, who struggled to build that country. ADVANCE PRAISE “I am convinced that your work will be of wide interest to historians and academics as well as members of the Washington family itself. Although the surname Washington is perhaps the best known in American history and much has been written about the Washington family for well over a century, it is surprising that no comprehensive family history has been published. Justin M. Glenn’s The Washingtons: A Family History finally fills this void for the branch to which General and President George Washington belonged, identifying some 63,000 descendants. This is truly a family history, not a mere tabulation of names and dates, providing biographical accounts of many of the descendants of John Washington who settled in Westmoreland County, Virginia, in 1657. . . . Each individual section is followed by extensive listings of published and manuscript sources supporting the information presented and errors of identification in previous publications are commented upon as appropriate.” John Frederick Dorman, editor of The Virginia Genealogist (1957-2006) and author of Adventurers of Purse and Person “Decades of reviewing Civil War books have left me surprised and delighted when someone applies exhaustive diligence to a topic not readily accessible. Dr. Glenn surely meets that standard with the meticulous research that unveils the Washington family in gratifying detail—many of them Confederates of interest and importance.” Robert K. Krick, author of The Smoothbore Volley that Doomed the Confederacy and Stonewall Jackson at Cedar Mountain
Published in two parts, the General Index of all Washington descendants and their spouses completes a ten-volume history that traces the “Presidential Line” of the Washington family in America. Volume one began with the immigrant John Washington who settled in Westmoreland County, Va., in 1657, married Anne Pope, and became the great-grandfather of President George Washington. It contained the record of their descendants for a total of seven generations. Subsequent volumes two through eight continued this family history for an additional eight generations, also highlighting most notable members (volume two) and tracing lines of descent from the royalty and nobility of England and continental Europe (volume three). Volume nine treated in detail the recently discovered line of William Wright (died in Franklin County, Va., ca. 1809). It also provided briefer accounts of five other Southern Wright families that have often been mentioned by researchers as close kinsmen of George Washington. ADVANCE PRAISE “At long last the Washingtons have a published history worthy of their place in history. Glenn has done a masterful job. . . . I am convinced that his work will be of wide interest to historians and academics as well as members of the Washington family itself. Although the surname Washington is perhaps the best known in American history and much has been written about the Washington family for well over a century, it is surprising that no comprehensive family history has been published. Justin M. Glenn’s The Washingtons: A Family History finally fills this void for the branch to which General and President George Washington belonged, identifying some 63,000 descendants. This is truly a family history, not a mere tabulation of names and dates, providing biographical accounts of many of the descendants of John Washington who settled in Westmoreland County, Virginia, in 1657.” — John Frederick Dorman, editor of The Virginia Genealogist (1957-2006) and author of Adventurers of Purse and Person “Decades of reviewing Civil War books have left me surprised and delighted when someone applies exhaustive diligence to a topic not readily accessible. Dr. Glenn surely meets that standard with the meticulous research that unveils the Washington family in gratifying detail—many of them Confederates of interest and importance.” — Robert K. Krick, author of The Smoothbore Volley that Doomed the Confederacy and Stonewall Jackson at Cedar Mountain
Did you give school history lessons your undivided attention? Even if you did, youre probably none the wiser as to how exactly Henry II of France came to have a two-foot splinter in his head or why Alexandra of Bavaria believed she had swallowed a piano. Or where terms like bunkum, maverick, John Bull and taking the mickey come from; or how the Tsarina of Russia once saved a life with a comma; or why Robert Pate hit Queen Victoria on the head with a walking stick. For some unknown reason the most interesting bits of history are kept out of lessons and away from syllabuses. Relegated to historys footnotes, they lie buried beneath the dense text like a few golden nuggets in a mountain of granite. Now The Interesting Bits rights this wrong; it is a veritable treasure trove of those surprising, eccentric, chaotic, baffling asides that dont fit neatly into historys official narrative. They are historys little-known treasures the gems that generations of teachers have excised from lessons on the grounds that they might make history too much like, well, fun.
In spite of Singapore's small size, it has long had a major impact on the world because of its geographical location and its wealth. The British initially made the island a major port for the shipping of goods and later as an airline hub for the region. These factors, along with a steady government, have helped to contribute to the country's affluence. This multicultural, multiracial, and multi-religious island-nation is the envy of many countries in the world, which have tried to emulate the economic success of Singapore. The new edition of the Historical Dictionary of Singapore has been completely rewritten since the first edition was released 20 years ago. It relates the history of this country through a chronology, an introductory essay, an expansive bibliography, and over 500 cross-referenced dictionary entries on significant persons, events, places, organizations, and other aspects of Singapore history from the earliest times to the present.
This volume is the result of the 2012 International Economic Association's series of roundtables on the theme of Industrial Policy. The first, 'New Thinking on Industrial Policy,' was hosted by the World Bank in Washington, D.C, and the second, 'New Thinking on Industrial Policy: Implications for Africa,' was held in Pretoria, South Africa.
This is the second volume of a comprehensive history that traces the “Presidential line” of the Washingtons. Volume one began with the immigrant John Washington who settled in Westmoreland Co., Va., in 1657, married Anne Pope, and was the great-grandfather of President George Washington. It continued the record of their descendants for a total of seven generations. Volume two is a collection of notable descendants of the next eight generations of John and Anne Washington’s descendants, including such luminaries as General George S. Patton, the author Shelby Foote, and the actor Lee Marvin. Future volumes will trace generations eight through fifteen, making a total of over 63,000 descendants. Although structured in a genealogical format for the sake of clarity, this is no bare bones genealogy but a true family history with over 1,200 detailed biographical narratives. These in turn strive to convey the greatness of the family that produced not only The Father of His Country but many others, great and humble, who struggled to build that country. The Washingtons includes the time-honored John Wright line which in recent years has been challenged largely on the basis of DNA evidence. Volumes one and two form a set, with a cumulative bibliography appearing at the end of volume two.
In this book, Justin DePlato examines and analyzes the reasons and justifications for, as well as instances of, executive emergency power in political thought and action. The book begins by analyzing the theory of executive emergency power across a wide breadth of philosophical history, from Ancient Greek, Renaissance, through modern American political thought. This analysis indicates that in political philosophy two models exist for determining and using executive emergency power: an unfettered executive prerogative or a constitutional dictatorship. The modern American approach to executive emergency power is an unfettered executive prerogative, whereby the executive determines what emergency power is and how to use it. The book addresses the fundamental question of whether executive power in times of crisis may be unfettered and discretionary or rather does the law define and restrain executive emergency power. The author reviews and analyzes seven U.S. presidencies that handled a domestic crisis—Washington, Jefferson, Madison, Jackson, Lincoln, G. W. Bush, and Obama—to show that presidents become extraordinarily powerful during crises and act unilaterally without oversight. The use of executive emergency power undermines the normal processes of democratic republicanism and harms the rule of law. The author analyzes the U.S. Constitution, formerly classified Department of Justice Memos, primary sourced letters, signing statements, executive orders, presidential decrees, and original founding documents to comprehensively conclude that presidential prerogative determines what emergency powers are and how they are to be executed. This book challenges the claim that presidents determine their emergency power with appropriate congressional oversight or consultation. The analysis of the empirical data indicates that presidents do not consult with Congress prior to determining what their emergency powers are and how the president wants to use them. Justin DePlato joins the highly contentious debate over the use of executive power during crisis and offers a sharp argument against an ever-growing centralized and unchecked federal power. He argues that presidents are becoming increasingly reckless when determining and using power during crisis, often times acting unconstitutional.
On September 17, 1862, the "United States" was on the brink, facing a permanent split into two separate nations. America's very future hung on the outcome of a single battle--and the result reverberates to this day. Given the deep divisions that still rive the nation, given what unites the country, too, Antietam is more relevant now than ever. The epic battle, fought near Sharpsburg, Maryland, was a Civil War turning point. The South had just launched its first invasion of the North; victory for Robert E. Lee would almost certainly have ended the war on Confederate terms. If the Union prevailed, Lincoln stood ready to issue the Emancipation Proclamation. He knew that freeing the slaves would lend renewed energy and lofty purpose to the North's war effort. Lincoln needed a victory to save the divided country, but victory would come at a price. Detailed here is the cannon din and desperation, the horrors and heroes of this monumental battle, one that killed 3,650 soldiers, still the highest single-day toll in American history. Justin Martin, an acclaimed writer of narrative nonfiction, renders this landmark event in a revealing new way. More than in previous accounts, Lincoln is laced deeply into the story. Antietam represents Lincoln at his finest, as the grief-racked president--struggling with the recent death of his son, Willie--summoned the guile necessary to manage his reluctant general, George McClellan. The Emancipation Proclamation would be the greatest gambit of the nation's most inspired leader. And, in fact, the battle's impact extended far beyond the field; brilliant and lasting innovations in medicine, photography, and communications were given crucial real-world tests. No mere gunfight, Antietam rippled through politics and society, transforming history. A Fierce Glory is a fresh and vibrant account of an event that had enduring consequences that still resonate today.
While recent publications have explored the relationship between New Testament texts and early Roman imperial ideology, Ephesians has been underanalyzed in these conversations. In this study, Justin Winzenburg provides an original contribution to the field by assessing how matters of the disputed authorship, audience, and date of Ephesians have varied consequences for the imperial-critical status of the epistle. Previously underexplored elements of the Roman context of Ephesians, with a focus on maiestas [treason] charges, imperial cults, and Roman imperial eschatology are examined in light of the two major theories of the date of the epistle. The author concludes that, while there are limitations to an imperial-critical reading of the epistle, some of the epistle's speech acts can be understood as subversive of Roman imperial ideology.
Justin K.H. Tse captures the voices of Cantonese Protestant Christians from the San Francisco, Vancouver, and Hong Kong metropolitan areas as they reflect on their efforts to adapt to secular communities while retaining their identity and beliefs. In the context of the transpacific region between Asia and the Americas, the “Pacific Rim” refers to a window of time in which predominant narratives emphasized skilled migration and the rise of multicultural societies—the era before the rise of Chinese nationalism in 2012 and the Hong Kong protests. Diasporic Cantonese Protestant Christians of this time were frequently portrayed as a homogenous people bringing their Chinese culture and Christian communities from Hong Kong to cities such as Vancouver and San Francisco—sometimes contesting liberal developments like same-sex marriage but also offering new democratic awareness. Sheets of Scattered Sand challenges that depiction of Cantonese Protestants with authentic voices from the community. Based on research done in the San Francisco Bay area, Vancouver, and Hong Kong, author Justin K.H. Tse finds that Cantonese Protestants consider themselves “sheets of scattered sand”—politically disparate and ideologically fragmented, but united in a sense of tension with the secular world. Tse’s work serves as an illuminating prequel to contemporary stories of the Hong Kong protests and a newly emergent Asian American politics, underscoring the importance of incorporating these voices in wider reflections on Christianity and secularity.
This book examines the daily details of slave work routines and plantation agriculture in the eighteenth-century British Atlantic, focusing on case studies of large plantations in Barbados, Jamaica and Virginia. Work was the most important factor in the slaves' experience of the institution. Slaves' day-to-day work routines were shaped by plantation management strategies that drew on broader pan-Atlantic intellectual and cultural principles. Although scholars often associate the late eighteenth-century Enlightenment with the rise of notions of liberty and human rights and the dismantling of slavery, this book explores the dark side of the Enlightenment for plantation slaves. Many planters increased their slaves' workloads and employed supervisory technologies to increase labor discipline in ways that were consistent with the process of industrialization in Europe. British planters offered alternative visions of progress by embracing restrictions on freedom and seeing increasing labor discipline as central to the project of moral and economic improvement.
Sword and Baton is a collection of 86 biographies representing every Australian Army officer to reach the rank of major general from Federation to the outbreak of World War II. This is the first of two volumes, and its scope is broad, including chaplains-general, surgeons-general and British Army officers who served with the AIF or the permanent forces. Author Justin Chadwick portrayal of these officers careers provides a lens through which he examines trends such as the development of military skills which ensured that, by the commencement of hostilities in 1914, Australia boasted a pool of well-trained, albeit inexperienced officers. The effects of command under pressure of war and the enormous physical impact of combat are likewise portrayed in these comprehensive biographies. By the end of hostilities Australian officers had garnered immense experience and were among the best in the Allied forces. Ironically, this hard-won skill base was to be all but lost in the interwar period. Sword and Baton offers its readers more than a series of biographies. Rather, it describes a crucial period in Australian military history through the lives of the extraordinary men at its head.
Published in two parts, the General Index of all Washington descendants and their spouses completes a ten-volume history that traces the “Presidential Line” of the Washington family in America. Volume one began with the immigrant John Washington who settled in Westmoreland County, Va., in 1657, married Anne Pope, and became the great-grandfather of President George Washington. It contained the record of their descendants for a total of seven generations. Subsequent volumes two through eight continued this family history for an additional eight generations, also highlighting most notable members (volume two) and tracing lines of descent from the royalty and nobility of England and continental Europe (volume three). Volume nine treated in detail the recently discovered line of William Wright (died in Franklin County, Va., ca. 1809). It also provided briefer accounts of five other Southern Wright families that have often been mentioned by researchers as close kinsmen of George Washington. ADVANCE PRAISE “At long last the Washingtons have a published history worthy of their place in history. Glenn has done a masterful job. . . . I am convinced that his work will be of wide interest to historians and academics as well as members of the Washington family itself. Although the surname Washington is perhaps the best known in American history and much has been written about the Washington family for well over a century, it is surprising that no comprehensive family history has been published. Justin M. Glenn’s The Washingtons: A Family History finally fills this void for the branch to which General and President George Washington belonged, identifying some 63,000 descendants. This is truly a family history, not a mere tabulation of names and dates, providing biographical accounts of many of the descendants of John Washington who settled in Westmoreland County, Virginia, in 1657.” — John Frederick Dorman, editor of The Virginia Genealogist (1957-2006) and author of Adventurers of Purse and Person “Decades of reviewing Civil War books have left me surprised and delighted when someone applies exhaustive diligence to a topic not readily accessible. Dr. Glenn surely meets that standard with the meticulous research that unveils the Washington family in gratifying detail—many of them Confederates of interest and importance.” — Robert K. Krick, author of The Smoothbore Volley that Doomed the Confederacy and Stonewall Jackson at Cedar Mountain
In 1989 a political fire storm erupted after the United States Supreme Court declared that dissidents had the constitutional right under the First Amendment to burn the flag. To some, including President George Bush and many members of Congress, the flag was a sacred symbol of American freedoms. They believed its physical destruction posed a serious threat to the country and demanded a constitutional amendment to reverse the Court's decision. For those who defended the Court's ruling, flag desecration was a form of constitutionally protected free speech, and any attempt to forbid such conduct was seen as creating a dangerous precedent. Burning the Flag brings together the disciplines of law, journalism, political science, and history to explain and place the development of the controversy in its full context. It is based on extensive research in legal, congressional, and journalistic sources and on exclusive interviews with nearly 100 of the key players in the dispute, among them flag burners, judges, lawyers and lobbyists on both sides, members of Congress, congressional aides, and journalists. A timely addendum chronicles the late 1995 attempts once again to pass a constitutional amendment on flag desecration, adding to the significance of this readable account. Burning the Flag will be of value to both an academic and a general audience, particularly to civil libertarians, flag buffs, and those interested in popular media, American politics, modern American history, and constitutional law.
Gay. The word seemed to hold the weight of eternity within its single syllable. As strange as it may seem, in all the years I had struggled with my sexuality, the idea that I could be 'gay' had simply never crossed my mind. I was a Christian! That was my whole life! And Christians weren't gay.' This could be the most important book you read this year. It's a memoir. An exploration of what is, and what could be. Most of all, it's a clarion call to the church - to rediscover the love that Jesus called us to. Unconditionally. 'So many gay, lesbian, bisexual, and transgender people give up on Christianity because they cannot reconcile who they are with what they were brought up to believe that the Bible teaches about sexuality. Here is a wonderfully told story of a brave young homosexual man who has struggled to hold onto his faith while still affirming himself as gay. This is a must-read.' Tony Campolo
A guide to learning how to communicate with people who have diametrically opposed opinions from you, how to empathize with them, and how to (possibly) change their minds America is more polarized than ever. Whether the issue is Donald Trump, healthcare, abortion, gun control, breastfeeding, or even DC vs Marvel, it feels like you can't voice an opinion without ruffling someone's feathers. In today's digital age, it's easier than ever to build walls around yourself. You fill up your Twitter feed with voices that are angry about the same issues and believe as you believe. Before long, you're isolated in your own personalized echo chamber. And if you ever encounter someone outside of your bubble, you don't understand how the arguments that resonate so well with your peers can't get through to anyone else. In a time when every conversation quickly becomes a battlefield, it's up to us to learn how to talk to each other again. In Talking Across the Divide, social justice activist Justin Lee explains how to break through the five key barriers that make people resist differing opinions. With a combination of psychological research, pop-culture references, and anecdotes from Justin's many years of experience mediating contentious conversations, this book will help you understand people on the other side of the argument and give you the tools you need to change their minds--even if they've fallen for "fake news.
The first comprehensive book dedicated solely to the evaluation and treatment of cervical spine deformity! The number of cervical fusion procedures has increased in the U.S. and globally during the last decade, in part due to an aging population and higher incidence of complex cervical problems. Despite advances in the surgical treatment of cervical deformities, few resources detail modern clinical assessment, radiographic evaluation, and surgical approaches. Cervical Spine Deformity Surgery by world-renowned spine surgeons Christopher Ames, K. Daniel Riew, Justin Smith, and Kuniyoshi Abumi fills a void in the literature. It provides a concise, state-of-the-art resource on current cervical deformity knowledge compiled from the literature and recognized masters in the field. The generously illustrated text begins with a background on the marked health impact of cervical deformity. Opening chapters provide primers on the clinical and radiographic assessment of patients, malalignment and disability scores, and the physical exam. Subsequent chapters detail surgical planning and approaches for a full spectrum of cervical spine conditions, such as semi-rigid and rigid deformities, sagittal deformities, distal junctional kyphosis, congenital cervical deformity, and hemivertebra. Key Features Insightful technical nuances and pearls on managing surgical, neurological, and medical complications associated with cervical procedures, as well as risk stratification and patient frailty Diverse osteotomies including low grade, uncovertebral joint (anterior view), cervical pedicle subtraction, cervical opening wedge, upper thoracic, C1-2 joint, and cervical pedicle screw fixation Focused discussion on continuing efforts to create a clinically meaningful comprehensive cervical osteotomy classification system Neurosurgical and orthopaedic residents and practicing spine surgeons who treat patients with cervical deformities will greatly benefit from consulting this comprehensive and unique resource.
WIDE COVERAGE: The book covers the major areas of Hong Kong taxation—Property Tax, Salaries Tax, Profits Tax, Personal Assessment and Stamp Duty. It explains the principles and practice of taxation law with relevant tax cases, Board of Review decisions and contains numerous practical examples. The current edition includes the 2014–15 budget changes and the latest developments in taxation. DISTINGUISHED AUTHORSHIP: Originally written by David Flux, the book is updated annually by experienced tax professionals of KPMG, an international network of member firms offering audit, tax and advisory services. CONCISENESS: The text is written in a clear and concise manner. Technical jargon is kept to a minimum. QUICK AND EASY REFERENCE: Court cases, Board of Review decisions and relevant sections of the Inland Revenue Ordinance, Inland Revenue Rule and Stamp Duty Ordinance are indexed for quick and easy reference.
Canada’s most engaging banker shares his strategies for operating in a radically different way in our ever-changing business world. Nothing is average or normal at Tangerine (formerly ING Direct)—not the name, not the style of banking, not the leadership. And Peter Aceto is not your average executive. The president and CEO of Tangerine runs his business in an unorthodox and intuitively human way. The bank has no tellers, no lineups, no bricks-and-mortar branches for its customers to visit. But people are at the core of the operation: loyal, happy and engaged employees who help thousands of customers save their money, buy homes and enjoy a healthy financial life. Weology provides an in-depth look into the “people-first” leadership strategies that have made Tangerine Canada’s leading direct bank, with more than 1.9 million clients and close to $40 billion in total assets. As the company’s guiding hand for more than six years, Aceto thrives in his role by relying strongly on transparency, trust and accessibility. He doesn’t have a luxurious corner office (instead, he sits among the other employees), and he often responds to calls and emails from customers directly. Aceto’s relentless focus is on driving a type of radical thinking that delivers superior and unparalleled results for Tangerine and the financial well-being of Canadians, and that demonstrates largely how business will be led in the future. In Weology, Aceto shares many stories that show how his philosophy and strategies have made him and his business so successful.
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