“A unique approach to conflict resolution. . . . you’ll find clear-cut advice on how to handle workplace conflict from a place of positive energy.” —Daniel H. Pink, New York Times–bestselling author of To Sell is Human and Drive In today’s workplace, managers, leaders, and HR professionals often believe they don’t have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself—your mindset, presence, and behaviors. In Turn Enemies into Allies, Judy Ringer offers a way of working with clashing employees that is deliberate and systematic—one that draws on the author’s expertise in conflict and communication skill-building and a decades-long practice in mind-body principles from the martial art aikido. Following Ringer’s step-by-step guide, you will: •Acquire the skill and confidence to coach conflicting employees back to a professional, effective working relationship, while simultaneously changing their lives for the better. •Restore control and peace of mind to the workplace. •Increase your leadership presence. “An essential addition to the conflict resolution toolkit.” —Marshall Goldsmith, #1 New York Times–bestselling author of Triggers “Ringer’s blend of conflict resolution approaches with aikido practices enriches and deepens our understanding of human interaction.” —Sheila Heen, New York Times–bestselling co-author of Difficult Conversations “Judy is a master at helping people to transform conflict into powerful relationships..” —Thomas Crum, author of Three Deep Breaths, Journey to Center, and The Magic of Conflict
How does the politics of working life shape modern organizations? Is our desire for meaningful, secure work increasingly at odds with corporate behaviour in a globalized economy? Does the rise of performance management culture represent an intensification of work, or create opportunities for the freewheeling individual career? This timely and engaging book, by leading authorities in the field, adopts the standpoint of the 'questioning observer'. It is for those who need an informed account of work that is accessible without being superficial. The book is unique in its multi-dimensional approach, weaving together analysis of individual work experience, political processes in organizations, and the wider context of the social structuring of markets. The book identifies central questions about working experience and answers them in a direct and lively manner. It has a strong analytical foundation based on a political economy framework, giving particular weight to the contradictory character of organizations. These contradictions turn on the competing demands placed on organizations and the different political projects of groups within them. This perspective integrates the chapters, and permits numerous scholarly debates to be addressed - including those on identity projects, gender and work, power and participation, escalation in decision-making, and the meaning of corporate social responsibility. This book is suitable for undergraduate and graduate classes in Organizational Behaviour, Business Strategy and the Sociology of Work and Employment. It will also appeal to the general reader interested in grappling with the complexity of the changing environment of work.
Maryland and Delaware Off the Beaten Path features the things travelers and locals want to see and experience––if only they knew about them. From the best in local dining to quirky cultural tidbits to hidden attractions, unique finds, and unusual locales, Maryland and Delaware Off the Beaten Path takes the reader down the road less traveled and reveals a side of these two states that other guidebooks just don't offer.
Insiders' Guide to Baltimore is the essential source for in-depth travel and relocation information to the Maryland's largest city. Written by a local (and true insider), this guide offers a personal and practical perspective of Baltimore and its surrounding environs.
Ruthann Cooper can barely remember the fiancé whose plane went down in flames over Nazi Germany. He faded as she did her bit for the war effort in the munitions factory. Now, the war over, she meets the faculty on her first day as a schoolteacher. From that moment on it’s impossible to forget the piercing blue eyes and gentle, artistic ways of the superintendent of schools, who welcomes her both to the school and to his life. WWI veteran Drew Mallory still battles a debilitating injury from that earlier conflict. With complications of the injury, plus a grown daughter, the widower feels his life is all but over…until he meets the new third grade teacher. His renewed spirit rejoices, yet he must consider the effect he may have on her life. Their deepening relationship spawns a series of increasingly vicious attacks on Ruthann, and she finds herself on the brink of another, more personal war simply because of Drew’s interest in her. Should she retreat, as he wants her to for her own safety? Or can she do battle for the man she finds herself loving more than life?
As Charles Frazier's novel Cold Mountain dramatized, dissenters from the Confederacy lived in mortal danger across the South. In scattered pockets from the Carolinas to the frontier in Texas, some men clung to a belief in the Union or an unwillingness to preserve the slaveholding Confederacy, and they died at the hands of their own neighbors. Brush Men and Vigilantes tells the story of how dissent, fear, and economics developed into mob violence in a corner of Texas--the Sulphur Forks river valley northeast of Dallas. Authors David Pickering and Judy Falls have combed through court records, newspapers, letters, and other primary sources and collected extended-family lore to relate the details of how vigilantes captured and killed more than a dozen men. The authors' story begins before the Civil War, as they describe the particular social and economic conditions that gave rise to tension and violence during the war. Unlike most other parts of Texas, the Sulphur Forks river valley had a significant population of Upper Southerners, some of whom spoke out against secession, objected to enlisting in the Confederate army, or associated with "Union men." For some of them, safety meant disappearing into the tangled brush thickets of the region. Routed from the thicket or gone to ground there, dissenters faced death. Betrayed by links to a well-known Union guerrilla from the Sulphur Forks area, more men of the area were captured, tried in mock courts, and hanged. Other men met their death by sniper fire or private execution, as in the case of brush man Frank Chamblee, who for years eluded his enemies by clever tricks but was finally gunned down after the war, reportedly by one of the area's most prominent men. Anyone with an interest in the new history of the Civil War or Texas should find much to digest in this compelling book, whose authors Richard B. McCaslin congratulates for taking their place "in the ranks of Texas' literary reconstructionists.
Researchers at Minneapolis-based Search Institute have identified 40 Developmental Assets that all kids need in their lives—good things like family support, a caring neighborhood, and resistance skills. Communities across the nation have embraced the book’s quick-read, commonsense suggestions for helping kids lead healthy, productive, positive lives and stay out of trouble. This revised and updated third edition draws on findings from a 2010 survey of about 90,000 kids (grades 6–12) from communities across the United States. The new data confirms the power of Developmental Assets in young people’s lives, reflecting updated levels of assets young people experience as well as the power that assets have to prevent high-risk behaviors and increase thriving behaviors.
This new addition to the popular Essentials series provides a broad, general introduction to the topic of simulation within clinical education. An ideal tool for both teaching and learning, Essential Simulation in Clinical Education provides a theoretical and practical introduction to the subject of simulation, whilst also offering strategies for successful use of simulators within general clinical education and demonstrating best practice throughout. This timely new title provides: The latest information on developments in the field, all supported by an evidence-base Content written by a global team of experts Discussion of policy and strategy initiatives to ground simulation within the healthcare context Practical examples of cases, including inter-professional learning. A superb companion for those involved in multi-disciplinary healthcare teaching, or interested in health care education practices, Essential Simulation in Clinical Education is the most comprehensive guide to the field currently available.
Apologies from Death Row explores the notion of remorse, apologies, and forgiveness within the context of capital punishment in the United States, through the final words of offenders on death row, and the covictims’ responses to them in their statements to the press after witnessing the execution. The book demonstrates that there is evidence that some offenders on death row are truly remorseful and that some of the family members of their victims could benefit from this remorse, but that this is unlikely in the current system of capital punishment. Drawing from the fields of criminology, psychology, and sociology, the book begins with a theoretically informed introduction to the concepts of remorse and forgiveness, followed by an exploration of apology and forgiveness specifically in the context of capital punishment. It discusses how some initiatives within the criminal justice system, such as apology laws and restorative justice programmes, are being used to make it easier for offenders to apologize to their victims. Offenders on death row are considered, addressing why they might or might not apologize, and whether they are even capable of showing true remorse. The book then considers the family members of their victims ("covictims"), addressing whether they benefit from hearing the offender express remorse and witnessing the execution, and whether forgiveness is possible in this context. Evidence to support the arguments presented in the book come from the offenders’ final words and the covictims’ responses to them in their statements to the press. The book dispels two common myths about the death penalty. First, it shows that offenders on death row are not simply "monsters" who are incapable of understanding the severity of their crimes. Second, it provides evidence that, despite the popular belief that the death penalty is necessary in order to provide closure for the victims’ family members, it may actually have the opposite effect. The family members’ statements to the press after witnessing the execution contain more negative themes like anger and disappointment than positive themes like closure and peace. The book concludes with a discussion of the implications this has for systems of justice in general, and how a better understanding of the emotional state of offenders can help both victims and offenders. Apologies from Death Row will be of great interest to students and scholars of Criminology, Psychology, and Sociology.
This groundbreaking book provides a new perspective on equality by highlighting and exploring affective equality, the aspect of equality concerned with relationships of love, care and solidarity. Drawing on studies of intimate caring, or 'love labouring', it reveals the depth, complexity and multidimensionality of affective inequality.
Thinking systemically and strategically means moving beyond a focus on the individual to understand the larger organizational and environmental systems and how the dynamics of those systems impact work performance and the readiness for change. This section will explain how certain problems recur and are often made worse by quick solutions; how one decision can impact many people and set in motion a situation that can create numerous unexpected outcomes for the organization; and how to decide where best to begin fostering change—with individuals, groups, departments, the organization (policies, practices, culture, etc.), or the external market/community relationship.
Students First. Essentials of Understanding Psychology is written around the philosophy that an effective textbook must be oriented to students: informing them, engaging them, exciting them about the field, and expanding their intellectual capabilities because when students understand psychology, they learn psychology. No matter what brings students into the introductory course and regardless of their initial motivation, Essentials of Understanding Psychology, Seventh Edition, draws students into the field and stimulates their thinking. This revision integrates a variety of elements that foster students' understanding of psychology and its impact on their everyday lives. It also provides instructors with a fully integrated supplements package to objectively gauge their students' mastery of psychology's key principles and concepts and to create dynamic lectures.
A comprehensive examination of neonatal nursing management from a physiologic and pathophysiologic approach. The book features a complete physiologic and embryonic foundation for each neonatal system as well as coverage of associated risk factors, genetics, critical periods of development, nutrition and parenting.
Find Maryland and Delaware's least expected, including, at the American Dime Museum in Baltimore, a forty-inch diameter ball of string, a two-faced calf, and shrunken heads.
Finally, a book that names names . . . and addresses, phone and fax numbers -- even e-mail addresses! In the" Writer's Guide to Magazine Editors and Publishers," aspiring freelance writers will find "all" the information they need to break into the business. Author Judy Mandell's exhaustive industry research ensures each magazine entry covers the essential information that writers need. In addition, Mandell includes material that will help writers angle their stories -- the target audience, article interests, and sections of the magazine open to freelancers.Other great facts include circulation, availability, history, average article length, pay scale, and if expenses are covered. Mandell also shares advice from hundreds of leading magazine editors. Written in both essay and Q&A format, editors offer writers priceless information, answering such questions as: - What are the keys to breaking into your magazine? - What are the key elements of a good, professional query? - Do editors always want clips from new writers? - Will editors look at completed manuscripts? - Is it okay to fax or e-mail queries to editors? - What is the best way to break into publishing in general? The "Writer's Guide to Magazine Editors and Publishers" also covers the busines side of publishing, as well as legal aspects such as signing a contract, rights for publishing material on-line, and much more. About the Author Judy Mandell is the author of "Book Editors Talk to Writers "and "Magazine Editors Talk to Writers." Her articles appear in "Writer's Digest" and other major magazines.
Featuring descriptions of sights throughout the city and nearby Virginia and Maryland, this third edition is a thorough and inspiring guide to the best family activities in and around the nation's capital. Maps.
Follow Peter as he deals with his annoying brother Farley, known as Fudge, his sworn enemy and neighbor Sheila Tubman, a family move to New Jersey and his mother's pregnancy, a vacation to Maine and the discovery of cousins Flora and Fauna.
Included in this collection are the following short stories: The Indigo-Eyed Pup, Truths, Psychometry, The Cure, Out of Sync, and The Three Sisters. The Indigo-Eyed Pup is from the upcoming Crystal Tower epic fantasy series, but can be read as a stand-alone story. Hopefully it will interest you in the series. Also included in this issue is the complete stand-alone young adult novel The Secret Gondal Society. This collection includes a variety of genres and subject matter. Included is everything from light-hearted fantasy to dark fantasy, to border-line horror. (The Three Sisters).
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