This manual is a comprehensive quality assurance resource applicable for use in various health care systems, such as ambulatory care settings, HMOs, PPOs, and by primary care providers, specialty providers, and regulatory agencies. Quality Assurance Policies & Procedures for Ambulatory Health Care enables these ambulatory health care systems to develop appropriate quality assurance programs and assists them in reviewing, supplementing, or revising existing quality assurance programs. Clear and concise, with step-by-step procedures for implementing each policy. It includes more than 100 sample forms, reports, letters, job descriptions, and other practical tools to save time and increase efficiency.