REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the newly revised second edition of Revenue Management for the Hospitality Industry, an accomplished team of industry professionals delivers a comprehensive and insightful review of hospitality pricing and revenue optimization strategies. The book offers realistic industry examples from hotels, restaurants, and other hospitality industry segments that use differential pricing as a major revenue management tool. The authors discuss concepts critical to the achievement of hospitality professionals’ revenue management goals and include new examinations of the growing importance of effective data collection and management. A running case study helps students learn how to incorporate the revenue management principles and strategies included in the book’s 14 chapters. Written for students with some prior knowledge and understanding of the hospitality industry, the new edition also includes: A brand-new chapter on data analysis and revenue management that addresses many of the most important data and technology-related developments in the field, including the management of big data, data safety, and data security In-depth discussions of revenue management topics including Net Revenue Per Available Room, Direct Revenue Ratio, and other KPIs Major changes to the book’s instructor support materials and an expansion of the instructor’s test bank items and student exercises. An indispensable resource for students taking courses in hospitality management or business administration, Revenue Management for the Hospitality Industry, Second Edition is also ideal for managers and executives in the hospitality industry.
The Prophets is widely recognized as a masterpiece of biblical scholarship. Heschel attempts to understand the thoughts, feelings, and impressions of each of the prophets, presenting the reader with a sense of their very being. He effectively achieves a balance between the objective supernatural and the subjective human situation, and presents a unique discussion of Amos, Hosea, Isaiah, Micah, Jeremiah, and Habakkuk and their particular challenges and journeys. In the second part of the book, Heschel addresses such subjects as pathos, wrath, sympathy, ecstasy, psychosis, and prophetic and poetic inspiration, and in so doing offers a new contribution to the philosophy of religion. The Prophets is both scholarly and devotional, an indispensable part of an in-depth understanding of the Hebrew Bible.
For the Makahs, a tribal nation at the most northwestern point of the contiguous United States, a deep relationship with the sea is the locus of personal and group identity. Unlike most other indigenous tribes whose lives are tied to lands, the Makah people have long placed marine space at the center of their culture, finding in their own waters the physical and spiritual resources to support themselves. This book is the first to explore the history and identity of the Makahs from the arrival of maritime fur-traders in the eighteenth century through the intervening centuries and to the present day. Joshua L. Reid discovers that the “People of the Cape” were far more involved in shaping the maritime economy of the Pacific Northwest than has been understood. He examines Makah attitudes toward borders and boundaries, their efforts to exercise control over their waters and resources as Europeans and Americans arrived, and their embrace of modern opportunities and technology to maintain autonomy and resist assimilation. The author also addresses current environmental debates relating to the tribe's customary whaling and fishing rights and illuminates the efforts of the Makahs to regain control over marine space, preserve their marine-oriented identity, and articulate a traditional future.
Winner of the Australian Institute of Landscape Architects (AILA) National Excellence Award (Research and Communication) 2017 Winner of the AILA VIC Excellence Award (Research and Communication) 2017 Highly Commended (Communication and Presentation) Landscape Institute Awards 2018 Landscape architecture has a pivotal role in ensuring environmental sustainability through design interventions. This book takes a broad look at strategies and completed projects to provide the reader with a strong understanding of the sustainability challenges being faced by designers today, and potential routes to addressing them. The book covers essential concepts of landscape architecture and environmental sustainability, including: - Ecology, multifunctional landscapes and sensitive intervention - Remediation, cleansing and environmental infrastructure - Social sustainability, design activism and healthy landscapes - Food systems, productive landscapes and transportation - Performance ratings, materials and life cycles Through case studies from around the world and interviews with leading landscape architects and practitioners, this book invites discussion about possible future scenarios, relevant theories and project responses in landscape environmental design. With hundreds of color images throughout the book, and additional study material in the companion website, Joshua Zeunert provides an overview of the multidimensional qualities of landscape sustainability.
American democracy is in a period of striking tumult. The clash of a rapidly changing socio-technological environment and the traditional presidency has led to an upheaval in the scope and standards of executive leadership. Yet research on the presidency, although abundant, has been slow to adjust to changing realities associated with digital technologies, diverse audiences, and new elite practices. Meanwhile, journalists and the public continue to encounter and shape emerging presidential efforts in deeply consequential ways. Joshua Scacco and Kevin Coe bring needed insight to this complex situation by offering the first comprehensive framework for understanding contemporary presidential communication in relation to the current socio-technological environment. They call this framework the "ubiquitous presidency." Scacco and Coe argue that presidents harness new opportunities in the media environment to create a nearly constant and highly visible presence in political and nonpolitical arenas. They do this by trying to achieve longstanding presidential goals, namely visibility, adaptation, and control. However, in an environment where accessibility, personalization, and pluralism are omnipresent considerations, the strategies presidents use to achieve these goals are very different from what we once knew. Using this novel framework as a conceptual anchor, The Ubiquitous Presidency undertakes one of the most expansive analyses of presidential communication to date. Scacco and Coe employ a wide variety of approaches--ranging from surveys and survey-experiments, to large-scale automated content and network analyses, to qualitative textual analysis--to uncover new aspects of the intricate relationship between the president, news media, and the public. Focusing on the presidency since Ronald Reagan, and devoting particular attention to the cases of Barack Obama and Donald Trump, the book uncovers remarkable shifts in communication that test the institution of the presidency and, consequently, democratic governance itself.
Bold Conscience' chronicles the shifting conception of conscience in early modern England, as it evolved from a faculty of restraint--what the author labels "cowardly conscience"--to one of bold and forthright self-assertion. Caught at the vortex of public and private concerns, the concept of the conscience played an important role in post-Reformation England, from clerical leaders on down to laymen, not least because of its central place in determining loyalties during the English Civil War and the consequent regicide of King Charles I. Yet within this mix of perspectives, the most sinuous, complex, and ultimately lasting perspectives on bold conscience emerge from deliberately literary, rhetorically artistic voices--Shakespeare, Donne, and Milton. Joshua Held argues that literary texts by these authors, in re-casting the idea of conscience as a private, interior, shameful state to one of boldness fit for the public realm, parallel a historical development in which the conscience becomes a platform both for royal power and for common dissent in post-Reformation England. With the 1649 regicide of King Charles I as a fulcrum that unites both literary and historical timelines, Held tracks the increasing power of the conscience from William Shakespeare's Hamlet and Henry VIII to John Donne's court sermons, and finally to Milton's Areopagitica and Charles's defense of his kingship, Eikon Basilike. In a direct attack on Eikon Basilike, Milton destroys the prerogative of the royal conscience in Eikonoklastes, and later in Paradise Lost proposes an alternative basis for inner confidence, rooting it not in divine right but in the 'paradise within,' a metonym for conscience. Applying a fine-grain literary analysis to literary England from about 1601 to 1667, this study looks backward as well to the theological foundations of the concept in Luther of the 1520s and forward to its transformation by Locke into the term 'consciousness' in 1689. Ultimately, Held's study shows how the idea of a conscience in early modern England, long central to the private self and linked to the will, memory, and mind-emerges as a nexus between the private self and the realm of public action, a bulwark against absolute sovereignty, and its attenuation as a means of more limited, personal certainty. Whether in Milton's struggle against King Charles or Hamlet's against King Claudius, the conscience born of the Reformation becomes less a state of inner critique and more a form of outward expression fit for the communal life and commitments demanded by the early modern era"--
Governments around the world are clamouring to engage the private sector in order to build infrastructure and deliver public services. However, the role of the state in managing new relationships with companies is often murky. Is the government a slow and wasteful bureaucracy that must be held at bay or is it a necessary authority? Assessing the appropriate role for governments within these partnerships and the factors that lead to their success or failure, Governing Public-Private Partnerships delves into two examples of collaborative projects in urban transportation: Vancouver’s Canada Line and the Sydney Airport Rail Link. Through personal interviews with CEOs, senior bureaucrats, and politicians, Joshua Newman compares the strategies pursued by an active and shrewd provincial government in British Columbia with the more hands-off state government in New South Wales, Australia. By supporting networks of players in the transportation game, actively seeking lessons from international experience, and innovating responses to novel policy problems, the public sector was able to lead the Canada Line partnership to operational success. In Sydney, however, the unwillingness of the state government to manage the partnership resulted in a sluggish Airport Link that, after sixteen years in operation, still has not met its original expectations. At a time of renewed interest in private involvement with public services, Governing Public-Private Partnerships provides an in-depth look into how the state can – and must – remain involved.
The growing impact of globalization has affected educational development in many parts of the globe. In order to maintain national competitiveness in the global marketplace, governments across the world have started to review their education systems and introduce different reform initiatives in education in order to enhance the global capacity of their citizens. This book adopts the wider perspective of globalization in order to examine and critically reflect upon the origin, evolution and development of the Quality Education Movement in Hong Kong. It pays particular attention to how Hong Kong's education has been affected by the global trend to economic rationalism and managerialism. More specifically, the major aim of this book is to examine and analyse the most recent reform measures adopted by the HKSAR in its quest for quality education in Hong Kong. This book is divided into four parts. Part One provides the theoretical/conceptual framework and historical context for the book. Part Two focuses on approaches to quality education. Part Three focuses on policy change and education reforms that are operationalized in school and higher education institutions. Part Four is a reflection and conclusion. The editors discuss the impacts and the costs of managerialism in the education sector, and suggest the kind of policy implications it might have when adopting a managerial approach in education.
The colorful history of paper money before the Civil War Before Civil War greenbacks and a national bank network established a uniform federal currency in the United States, the proliferation of loosely regulated banks saturated the early American republic with upwards of 10,000 unique and legal bank notes. This number does not even include the plethora of counterfeit bills and the countless shinplasters of questionable legality issued by unregulated merchants, firms, and municipalities. Adding to the chaos was the idiosyncratic method for negotiating their value, an often manipulative face-to-face discussion consciously separated from any haggling over the price of the work, goods, or services for sale. In Bank Notes and Shinplasters, Joshua R. Greenberg shows how ordinary Americans accumulated and wielded the financial knowledge required to navigate interpersonal bank note transactions. Locating evidence of Americans grappling with their money in fiction, correspondence, newspapers, printed ephemera, government documents, legal cases, and even on the money itself, Greenberg argues Americans, by necessity, developed the ability to analyze the value of paper financial instruments, assess the strength of banking institutions, and even track legislative changes that might alter the rules of currency circulation. In his examination of the doodles, calculations, political screeds, and commercial stamps that ended up on bank bills, he connects the material culture of cash to financial, political, and intellectual history. The book demonstrates that the shift from state-regulated banks and private shinplaster producers to federally authorized paper money in the Civil War era led to the erasure of the skill, knowledge, and lived experience with banking that informed debates over economic policy. The end result, Greenberg writes, has been a diminished public understanding of how currency and the financial sector operate in our contemporary era, from the 2008 recession to the rise of Bitcoin.
More than 80 years have passed since Bauer and Leander’s historical grammar of Biblical Hebrew was published, and many advances in comparative historical grammar have been made during the interim. Joshua Blau, who has for much of his life been associated with the Academy of the Hebrew Language in Jerusalem, has during the past half century studied, collected data, and written frequently on various aspects of the Hebrew language. Phonology and Morphology of Biblical Hebrew had its origins in an introduction to Biblical Hebrew first written some 40 years ago; it has now been translated from Modern Hebrew, thoroughly revised and updated, and it distills a lifetime of knowledge of the topic. The book begins with a 60-page introduction that locates Biblical Hebrew in the Semitic family of languages. It then discusses various approaches to categorization and classification, introduces and discusses various linguistic approaches and features that are necessary to the discussion, and provides a background to the way that linguists approach a language such as Biblical Hebrew—all of which will be useful to students who have taken first-year Hebrew as well those who have studied Biblical Hebrew extensively but have not been introduced to linguistic study of the topic. After a brief discussion of phonetics, the main portion of the book is devoted to phonology and to morphology. In the section on phonology, Blau provides complete coverage of the consonant and vowel systems of Biblical Hebrew and of the factors that have affected both systems. In the section on morphology, he discusses the parts of speech (pronouns, verbs, nouns, numerals) and includes brief comments on the prepositions and waw. The historical processes affecting each feature are explained as Blau progresses through the various sections. The book concludes with a complete set of paradigms and extensive indexes. Blau’s recognized preeminence as a Hebraist and Arabist as well as his understanding of language change have converged in the production of this volume to provide an invaluable tool for the comparative and historical study of Biblical Hebrew phonology and morphology.
Bei diesem kleinen Buch handelt es sich um eine spannende Seefahrer-Erzählung über eine Reise nach Südamerika, ein Schiffswrack und dessen Heimführung. Es handelt sich hierbei um eine englischsprachige Ausgabe.
Do Americans live in a liberal capitalist society, where evenhanded competition rules the day, or a society in which big money, private security, and personal relations determine key social outcomes? Vladimir Shlapentokh and Joshua Woods argue that the answer to these questions cannot be found among the conventional models used to describe the nation. Offering a new analytical tool, the authors present a provocative explanation of the nature of contemporary society by comparing its essential characteristics to those of medieval European societies. Their feudal model emphasizes five elements: the weakness of the state and its inability to protect its territory, guarantee the security of its citizens, and enforce laws; conflicts and collusions between and within organizations that involve corruption and other forms of illegal or semilegal actions; the dominance of personal relations in political and economic life; the prevalence of an elitist ideology; and the use of private agents and organizations for the provision of safety and security. Feudal America urges readers to suspend their forward-thinking and futurist orientations, question linear notions of social and historical progression, and look for explanations of contemporary social problems in medieval European history.
This book offers a much-needed study of the Victorian novel's role in representing and shaping the service sector's emergence. Arguing that prior accounts of the novel's relation to the rise of finance have missed the emergence of a wider service sector, it traces the effects of service work's many forms and class positions in the Victorian novel.
Designed to help students learn how to assess clients, conduct treatment planning, and evaluate client outcomes, this practical book addresses specific CACREP competencies. Incorporating case studies and examples, authors Joshua C. Watson and Brandé Flamez provide foundational knowledge for sound formal and informal assessments, cover ethical and legal considerations in assessment, describe basic statistical concepts, highlight the domains in which assessments are commonly used (intelligence, aptitude, achievement, personality, career, etc.), and provide strategies for integrating assessment data when working with clients. Counseling Assessment and Evaluation is part of the SAGE Counseling and Professional Identity Series, which targets specific competencies identified by CACREP (Council for Accreditation of Counseling and Related Programs).
On 20 December 1977, as Stanley Watson takes the slow train journey to family Christmas, memories from over 60 years ago play in his mind. He had been and still was a man of his time, as as steady, simple and direct as the railway lines he built. As an engineer in the 28th Signalling Company, recently wed and with a young child, he knew it to be his duty to enlist as soon as war broke out in 1914. He left for Egypt in October and he knows his wife is pregnant as he reaches Gallipoli on 25 April 1915, a participant in that fateful landing that is writ large in Australian history. He survived that landing to construct the first pier at Anzac Cove, from which the Anzacs withdrew on the nights of 18 and 19 December. For a long time, he was known as the last man to leave Gallipoli. Watson's Pier is a beautifully told story as seen through the eyes of Stanley Watson, one of the leaders of the escape from Gallipoli. It draws on Watson’s story, his writing, oral history and the official war records. While telling one man's remarkable experience of war for the first time, Watson's Pier challenges history on the final moments at ANZAC Cove and offers a new perspective on the meaning of Gallipoli.
Exploring Peru’s lively music industry and the studio producers, radio DJs, and program directors that drive it, Gentleman Troubadours and Andean Pop Stars is a fascinating account of the deliberate development of artistic taste. Focusing on popular huayno music and the ways it has been promoted to Peru’s emerging middle class, Joshua Tucker tells a complex story of identity making and the marketing forces entangled with it, providing crucial insights into the dynamics among art, class, and ethnicity that reach far beyond the Andes. Tucker focuses on the music of Ayacucho, Peru, examining how media workers and intellectuals there transformed the city’s huayno music into the country’s most popular style. By marketing contemporary huayno against its traditional counterpart, these agents, Tucker argues, have paradoxically reinforced ethnic hierarchies at the same time that they have challenged them. Navigating between a burgeoning Andean bourgeoisie and a music industry eager to sell them symbols of newfound sophistication, Gentleman Troubadours and Andean Pop Stars is a deep account of the real people behind cultural change.
The Ecology of Modernism explores the unexpected absence of an environmental ethic in American modernist and avant-garde poetics, given its keen concern with an environmental aesthetic, and explains why American modernism was never green. Examining the relationships of key modernist writers, poets, and musicians to nature, industrial development, and pollution, Joshua Schuster posits that the curious failure of modernist poets to develop an environmental ethnic was a deliberate choice and not an inadvertent omission.
This comprehensive text thoroughly reviews the theories and history of racism, the sociology of and the psychology of racism, intergroup relations and intergroup conflict, and how racism is manifested institutionally, between groups, and between people, providing a unique view of the connections between these multiple perspectives. Readers can then apply this knowledge to their work as helping professionals. Students learn to explore their own biases and how they influence their view of themselves and others, which strengthens their work with future clients. Fulfilling NASW and CSWE cultural competency requirements, this book teaches socially just practices to helping professionals from any discipline. Many people want to dismantle racism but they do not know how. This book gets us closer to that goal. Using critical race theory as a conceptual framework, the text analyzes all levels of racism: personal, professional, institutional, and cultural. Integrating theory, research, and practice, racism is linked to other forms of oppression with an emphasis on how helping professionals can respond. Tips on how to facilitate racial dialogues are provided. Early chapters map out the contours of racism and later chapters emphasize how to dismantle it. Readers appreciate the book's sensitive approach to this difficult topic. Examples and exercises encourage insight into understanding racism, and insightful analyses offer strategies, solutions, and hope. Readers learn to respond to racism in all contexts including working with individuals, families, groups, organizations, and communities. NEW TO THE SECOND EDITION: Reflects recent sociopolitical changes including "Islamophobia" the Obama presidency, the murders of young men of color by police, the racialization of the criminal justice system, and current immigration issues. More cases and experiential exercises help readers explore how racism is manifested and how to incorporate the lessons learned into future working environments. More emphasis on the intersectionality of racism and other social oppressions including class, gender, sexual orientation, citizenship, immigration experiences, and disability to give readers a better understanding of the relationship between these issues. PowerPoints and Instructor's resources with sample syllabi, teaching tips, and suggested videos and related websites. An ideal text for advanced courses on racism, oppression, diversity, prejudice and discrimination, or racism and professional practice, this book also appeals to helping professionals (social workers, psychologists, counselors, and nurses) who need to understand racism to better serve their clients.
Two studies in salvage ethnology are detailed, one focusing on Barkley Sound peoples and their territories, the other on peoples to the southeast of Barkley Sound.
Intended as a text for college and advanced high school students, Voyages covers the entirety of the American maritime experience, from the discovery of the continent to the present. Published in cooperation with the National Maritime Historical Society, the selections chosen for this anthology of primary texts and images place equal emphasis on the ages of sail and steam, on the Atlantic and Pacific, on the Gulf Coasts and the Great Lakes, and on the high seas and inland rivers. The texts have been chosen to provide students with interesting, usable, and historically significant documents that will prompt class discussion and critical thinking. In each case, the material is linked to the larger context of American history, including issues of gender, race, power, labor, and the environment.
From immigrant ghetto love stories such as The Cohens and the Kellys (1926), through romantic comedies including Meet the Parents (2000) and Knocked Up (2007), to television series such as Transparent (2014–), Jewish-Christian couplings have been a staple of popular culture for over a century. In these pairings, Joshua Louis Moss argues, the unruly screen Jew is the privileged representative of progressivism, secular modernism, and the cosmopolitan sensibilities of the mass-media age. But his/her unruliness is nearly always contained through romantic union with the Anglo-Christian partner. This Jewish-Christian meta-narrative has recurred time and again as one of the most powerful and enduring, although unrecognized, mass-culture fantasies. Using the innovative framework of coupling theory, Why Harry Met Sally surveys three major waves of Jewish-Christian couplings in popular American literature, theater, film, and television. Moss explores how first-wave European and American creators in the early twentieth century used such couplings as an extension of modernist sensibilities and the American “melting pot.” He then looks at how New Hollywood of the late 1960s revived these couplings as a sexually provocative response to the political conservatism and representational absences of postwar America. Finally, Moss identifies the third wave as emerging in television sitcoms, Broadway musicals, and “gross-out” film comedies to grapple with the impact of American economic globalism since the 1990s. He demonstrates that, whether perceived as a threat or a triumph, Jewish-Christian couplings provide a visceral, easily graspable, template for understanding the rapid transformations of an increasingly globalized world.
Introduction to Clinical Mental Health Counseling presents a broad overview of the field of clinical mental health and provides students with the knowledge and skills to successfully put theory into practice in real-world settings. Drawing from their experience as clinicians, authors Joshua C. Watson and Michael K. Schmit cover the foundations of clinical mental health counseling along with current issues, trends, and population-specific considerations. The text introduces students to emerging paradigms in the field such as mindfulness, behavioral medicine, neuroscience, recovery-oriented care, provider care, person-centered treatment planning, and holistic wellness, while emphasizing the importance of selecting evidence-based practices appropriate for specific clients, issues, and settings. Aligned with 2016 CACREP Standards and offering practical activities and case examples, the text will prepare future counselors for the realities of clinical practice.
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