As a customer, have you ever felt dissatisfied with a product or service? Is it possible that customers may be similarly unhappy with your company? Being aware of and exploring your consumers' diversity constitutes the best source of information available if you are to lead the way in design innovation, marketing orientation and service provision. Universal Design: The HUMBLES Method for User-Centred Business offers every type of organization a clear understanding of the role and value of Design for All/Universal Design (the intervention in environments, products and services to enable everyone, regardless of age, gender, capabilities or cultural background, to enjoy them on an equal basis). The seven phase model integrates the users' point of view, enabling you to assess your current business strategy and design practices, and make your product or service appealing to all your potential customers, thus creating a better, more consumer-oriented experience. This book is a must-read for organisations who wish to consider their products and services from the customer point of view and so gain an advantage over their competitors.
After forty years of being madly in love, Ana and Zeno are finally retiring and giving their romance a chance to bloom while they both still have time left. A unique but relatable love story told in reverse, with each chapter stepping further back through the decades of touch and go courting, showing both the heartbreaking moments that kept the two lovers apart and the beautiful moments that kept their flame alive. This isn't a tale of missed connections and regret but rather a story celebrating the complexities of family, responsibility, destiny, and how love persists across time with complete disregard for all of that. Ana is a brilliant, headstrong, and compassionate mayor of a small city, with a lovely husband, daughter, and granddaughter. Yet there has been a lingering piece of her life missing -- a thread of happiness she hasn't been able to pull on for most of her life. Zeno, a lifelong bachelor, bookstore owner, intrepid traveler, and theoretical physicist determined to figure out how to turn back time. Handsome, clever, and kind, he is often questioned about his failure to "settle down." Over the years, they have woven together an impossible and inexhaustible love. Their paths constantly intertwining, from a chance meeting on a boat to clumsily bumping into each other in the city they share. Eventually keeping in touch by letters and late-night phone calls across the world. A luxuriously illustrated love story full of heart, comedy and universal truths, published in English for the first time. Written and illustrated by Spanish cartoonist Jordi Lefebre, co-creator and artist of the graphic novel series Glorious Summers, as well as La Mondaine, and Lydia. A 2023 Eisner and Harvey Award Nominated Graphic Novel.
A law school casebook that maps the progression of the law of torts through the language and example of public judicial decisions in a range of cases. A tort is a wrong that a court is prepared to recognize, usually in the form of ordering the transfer of money (“damages”) from the wrongdoer to the wronged. The tort system offers recourse for people aggrieved and harmed by the actions of others. By filing a lawsuit, private citizens can demand the attention of alleged wrongdoers to account for what they’ve done—and of a judge and jury to weigh the claims and set terms of compensation. This book, which can be used as a primary text for a first-year law school torts course, maps the progression of the law of torts through the language and example of public judicial decisions in a range of cases. Taken together, these cases show differing approaches to the problems of defining legal harm and applying those definitions to a messy world. The cases range from alleged assault and battery by “The Schoolboy Kicker” (1891) to the liability of General Motors for “The Crumpling Toe Plate” (1993). Each case is an artifact of its time; students can compare the judges’ societal perceptions and moral compasses to those of the current era. This book is part of the Open Casebook series from Harvard Law School Library and MIT Press.
Mammoths, Sabertooths, and Hominids takes us on a journey through 65 million years, from the aftermath of the extinction of the dinosaurs to the glacial climax of the Pleistocene epoch; from the rain forests of the Paleocene and the Eocene, with their lemur-like primates, to the harsh landscape of the Pleistocene Steppes, home to the woolly mammoth. It is also a journey through space, following the migrations of mammal species that evolved on other continents and eventually met to compete or coexist in Cenozoic Europe. Finally, it is a journey through the complexity of mammalian evolution, a review of the changes and adaptations that have allowed mammals to flourish and become the dominant land vertebrates on Earth. With the benefit of recent advances in geological and geophysical techniques, Jordi Agustí and Mauricio Antón are able to trace the processes of mammalian evolution as never before; events that hitherto appeared synchronous or at least closely related can now be distinguished on a scale of hundreds or even dozens of thousands of years, revealing the dramatic importance of climactic changes both major and minor. Evolutionary developments are rendered in magnificent illustrations of the many extraordinary species that once inhabited Europe, detailing their osteology, functional anatomy, and inferred patterns of locomotion and behavior. Based on the latest research and field work, Mammoths, Sabertooths, and Hominids transforms our understanding of how mammals evolved and changed the face of the planet.
A cool, hip, wisecracking psychiatrist named Eva turns amateur sleuth after a rich Catalan winemaker is found dead at the luxurious family estate hours before the reading of the matriarch's will, and Eva is viewed as one of the prime suspects. As she embarks on a chaotic journey through a richly detailed and seductive Barcelona cityscape to uncover the real killer, she must deal with two different families and their troubled dynamics: the rich family that makes wine...and the family that talks to her in her head.
This book constitutes the refereed proceedings of the 6th International Conference on Evolvable Systems, ICES 2005, held in Sitges, Spain in September 2005. The 21 revised full papers presented were carefully reviewed and selected. The papers are organized in topical sections on fault tolerance and recovery, platforms for evolving digital systems, evolution of analog circuits, evolutionary robotics, evolutionary hardware design methodologies, bio-inspired architectures, and applications.
A cool, hip, wisecracking psychiatrist named Eva turns amateur sleuth after a rich Catalan winemaker is found dead at the luxurious family estate hours before the reading of the matriarch's will, and Eva is viewed as one of the prime suspects. As she embarks on a chaotic journey through a richly detailed and seductive Barcelona cityscape to uncover the real killer, she must deal with two different families and their troubled dynamics: the rich family that makes wine...and the family that talks to her in her head.
After forty years of being madly in love, Ana and Zeno are finally retiring and giving their romance a chance to bloom while they both still have time left. A unique but relatable love story told in reverse, with each chapter stepping further back through the decades of touch and go courting, showing both the heartbreaking moments that kept the two lovers apart and the beautiful moments that kept their flame alive. This isn't a tale of missed connections and regret but rather a story celebrating the complexities of family, responsibility, destiny, and how love persists across time with complete disregard for all of that. Ana is a brilliant, headstrong, and compassionate mayor of a small city, with a lovely husband, daughter, and granddaughter. Yet there has been a lingering piece of her life missing -- a thread of happiness she hasn't been able to pull on for most of her life. Zeno, a lifelong bachelor, bookstore owner, intrepid traveler, and theoretical physicist determined to figure out how to turn back time. Handsome, clever, and kind, he is often questioned about his failure to "settle down." Over the years, they have woven together an impossible and inexhaustible love. Their paths constantly intertwining, from a chance meeting on a boat to clumsily bumping into each other in the city they share. Eventually keeping in touch by letters and late-night phone calls across the world. A luxuriously illustrated love story full of heart, comedy and universal truths, published in English for the first time. Written and illustrated by Spanish cartoonist Jordi Lefebre, co-creator and artist of the graphic novel series Glorious Summers, as well as La Mondaine, and Lydia. A 2023 Eisner and Harvey Award Nominated Graphic Novel.
As a customer, have you ever felt dissatisfied with a product or service? Is it possible that customers may be similarly unhappy with your company? Being aware of and exploring your consumers' diversity constitutes the best source of information available if you are to lead the way in design innovation, marketing orientation and service provision. Universal Design: The HUMBLES Method for User-Centred Business offers every type of organization a clear understanding of the role and value of Design for All/Universal Design (the intervention in environments, products and services to enable everyone, regardless of age, gender, capabilities or cultural background, to enjoy them on an equal basis). The seven phase model integrates the users' point of view, enabling you to assess your current business strategy and design practices, and make your product or service appealing to all your potential customers, thus creating a better, more consumer-oriented experience. This book is a must-read for organisations who wish to consider their products and services from the customer point of view and so gain an advantage over their competitors.
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