Teams are fast becoming a flexible and efficient way to enhance organizational performance. This Harvard Business Review collection brings together the ideas and research from Jon Katzenbach and Douglas Smith, who argue that we cannot meet the challenges ahead, from total quality to customer service to innovation, without teams. This collection includes The Wisdom of Teams and The Discipline of Teams.
In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization. Culture is implicit rather than explicit, emotional rather than rational--that's what makes it so hard to work with, but that's also what makes it so powerful. For the first time, this book lays out the Katzenbach Center's proven methodology for identifying your culture's four most critical elements: traits, characteristics that are at the heart of people's emotional connection to what they do; keystone behaviors, actions that would lead your company to succeed if they were replicated at a greater scale; authentic informal leaders, people who have a high degree of "emotional intuition" or social connectedness; and metrics, integrated, thoughtful measures to track progress, encourage the self-reinforcing cycle of lasting change and link to business performance. By leveraging these critical few elements, you can tap into a source of catalytic change within your organization. People will make an emotional, not just a rational, commitment to new initiatives. You will elicit enthusiasm and creativity and build the kind of powerful company that people recognize for its innate value and effectiveness.
An essential guide for any small group that must deliver team performance. With the demand for project-oriented work and faster, more nimble responses, successful small-group performance is more crucial than ever. Katzenbach and Smith, authors of the international bestseller The Wisdom of Teams, have again joined forces, revealing how to implement the disciplines, frameworks, tools, and techniques required for team- and small-group performance. Combining their insights and practical strategies, they offer concepts and pragmatic, doable exercises for team leaders and team members to deliver results. Hot topics covered include: why small-group performance demands expertise at two disciplines, team level and leader level, instead of one; virtual teams; and global teams. This book combines practical exercises with cutting-edge insights, and both authors are authorities on the subject. Attend a featured author workshop at the 13th International Conference on Work Teams: Collaborating for Competitive Advantage, September 23-25, 2002, in Dallas, TX. For information, contact the Center for the Study of Work Teams at 940 565 3096 or visit them online at www.workteams.unt.edu.
In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization. Culture is implicit rather than explicit, emotional rather than rational--that's what makes it so hard to work with, but that's also what makes it so powerful. For the first time, this book lays out the Katzenbach Center's proven methodology for identifying your culture's four most critical elements: traits, characteristics that are at the heart of people's emotional connection to what they do; keystone behaviors, actions that would lead your company to succeed if they were replicated at a greater scale; authentic informal leaders, people who have a high degree of "emotional intuition" or social connectedness; and metrics, integrated, thoughtful measures to track progress, encourage the self-reinforcing cycle of lasting change and link to business performance. By leveraging these critical few elements, you can tap into a source of catalytic change within your organization. People will make an emotional, not just a rational, commitment to new initiatives. You will elicit enthusiasm and creativity and build the kind of powerful company that people recognize for its innate value and effectiveness.
Managing people is fraught with challenges—even if you're a seasoned manager. Here's how to handle them. If you read nothing else on managing people, read these 10 articles (featuring “Leadership That Gets Results,” by Daniel Goleman). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you maximize your employees' performance. HBR's 10 Must Reads on Managing People will inspire you to: Tailor your management styles to fit your people Motivate with more responsibility, not more money Support first-time managers Build trust by soliciting input Teach smart people how to learn from failure Build high-performing teams Manage your boss This collection of best-selling articles includes: featured article "Leadership That Gets Results" by Daniel Goleman, "One More Time: How Do You Motivate Employees?" "The Set-Up-to-Fail Syndrome," "Saving Your Rookie Managers from Themselves," "What Great Managers Do," "Fair Process: Managing in the Knowledge Economy," "Teaching Smart People How to Learn," "How (Un)ethical Are You?" "The Discipline of Teams," and "Managing Your Boss.
In The Discipline of Teams, Jon Katzenbach and Douglas Smith explore the often counter-intuitive features that make up high-performing teams—such as selecting team members for skill, not compatibility—and explain how managers can set specific goals to foster team development. The result is improved productivity and teams that can be counted on to deliver more than just the sum of their parts. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.
For readers of How Democracies Die, two legal scholars expose the history of the GOP's hidden political strategy to rollback protected rights, from abortion and gun control to surveillance and LGBTQ rights. Virginia's governor sets up a tip line for parents to snitch on teachers who acknowledge the reality of racial inequality. Texas unleashes bounty hunters against individuals who aid or abet anyone seeking an abortion. Florida encourages drivers to run over Black Lives Matter protesters who gather peacefully. And everywhere, there is the persistent threat of political violence. While these episodes might seem to be isolated spasms of MAGA rage, they reflect a concerted legal and political strategy that has been quietly unfolding in courts, think tanks, and state legislatures since the violent insurrection at the Capitol on January 6, 2021. With painstaking and enlightening research, Vigilante Nation exposes the insidious network of right-wing lawyers, politicians, funders, and preachers who are deploying vigilantism to cement their hold on power and impose a theocratic version of America. For so long, we have been taught by a bipartisan consensus that vigilantism is incompatible with our rule of law, but our history shows that the right has used it to enforce their vision of true social order. From the Fugitive Slave Act's use of bounty hunters to Southern militias violently enforcing the terror of Jim Crow, America has long been the home of political vigilantism. Now, discover what the future holds and how crucial it is that we each understand our country's vigilante laws"--
Full of practical advice for HR and other business professionals, The Social Organization is a clear guide to addressing the urgent need for companies to shift their focus from developing individuals to enabling networks and relationships between employees. Case studies from leading companies such as Whole Foods, P&G, The Cleveland Clinic, Spotify and Cisco illustrate how relationship-based strategies can be implemented successfully to increase organizational performance. Following a foreword by Dave Ulrich, Part One of The Social Organization explores the context of social capital and analyses how and why HR and others responsible for talent management need to foster and develop social capabilities. Part Two provides practical guidance for developing higher quality connections and social capital by improving the alignment and effectiveness of organizational architectures, including through workplace design. Part Three outlines how HR and related professionals can identify and implement appropriate changes throughout the whole employee life cycle: this includes initial recruitment and job design, social learning, performance management, employee retention, talent management, organization development and the role of social media and other technology as well as social analytics. The Social Organization is an essential book for all professionals needing to develop the social capital of their organizations for improved performance.
What takes place in the head and heart of an effective facilitative leader? How do they find the inner resources to draw upon? What is the source of their powerful effect on people and situations? The 9 Disciplines of a Facilitator examines these questions and explores the self-mastery it takes to become a great facilitator. Written by Jon and Maureen Jenkins, two of the long-term members of the International Association of Facilitators (IAF), this much-needed resource explains that facilitation is more than a process or a set of techniques for managing groups—facilitation is its own profession with its own set of disciplines that help define the facilitator's role. Throughout the book the authors detail the nine personal disciplines of effective facilitators: Detachment, Engagement, Focus, Awareness, Action, Presence, Interior Council, Intentionality, and a Sense of Wonder.
The definitive classic on high-performance teams The Wisdom of Teams is the definitive work on how to create high-performance teams in any organization. Having sold nearly a half million copies and been translated into more than fifteen languages, the authors’ clarion call that teams should be the basic unit of organization for most businesses has permanently shaped the way companies reach the highest levels of performance. Using engaging case studies and testimonials from both successful and failed teams—ranging from Fortune 500 companies to the U.S. Army to high school sports—the authors explain the dynamics of teams both in great detail and with a broad view. Their conclusions and prescriptions span the familiar to the counterintuitive: • Commitment to performance goals and common purpose is more important to team success than team building. • Opportunities for teams exist in all parts of the organization. • Real teams are the most successful spearheads of change at all levels. • Working in teams naturally integrates performance and learning. • Team “endings” can be as important to manage as team “beginnings.” Wisdom lies in recognizing a team’s unique potential to deliver results and in understanding its many benefits—development of individual members, team accomplishments, and stronger companywide performance. Katzenbach and Smith’s comprehensive classic is the essential guide to unlocking the potential of teams in your organization.
Drawing on empirical work and secondary analysis from the UK and Finnish construction industries, this book contributes a deep-rooted analysis of construction industry harms that originate from corporate-industrialstate processes. The UK context arguably represents a classic ‘neoliberal’ system categorised by privatisation of services and minimal regulation, whereas Finland broadly provides a ‘social democratic’ alternative with its relatively strong national regulation and public sector oversight of industry. These concepts interlink strongly with the notion of state-corporate crime, since this perspective shifts attention away from individualistic explanations for crime and harm towards symbiosis between states and corporations. This book argues that existing explanations based on organised crime and individual ‘rogues’ are insufficient to account for the wider range and subtlety of harms that occur in construction, and therefore offers a unique perspective into organisational, industry, and state dynamics in this sector. An accessible and compelling read, this book will appeal to students and scholars of criminology, sociology, organized crime, and those interested in harms in the construction industry.
“[TRUE SOUTH] does several things at once. On one level, it’s a biography . . . On another, it’s a lucid recap of many of the signal events of the civil rights movement . . . A warm and intelligent book.”—The New York Times “No one is better suited to write this moving account of perhaps the greatest American documentary series ever made. . . . [Else] tells the story with the compassion and eloquence it deserves.”—Adam Hochschild, author of KING LEOPOLD’S GHOST, BURY THE CHAINS, and TO END ALL WARS The inside story of Eyes on the Prize, one of the most important and influential TV shows in history. Published on the 30th anniversary of the initial broadcast, which reached 100 million viewers. Henry Hampton’s 1987 landmark multipart television series, Eyes on the Prize, an eloquent, plainspoken chronicle of the civil rights movement, is now the classic narrative of that history. Before Hampton, the movement’s history had been written or filmed by whites and weighted heavily toward Dr. King’s telegenic leadership. Eyes on the Prize told the story from the point of view of ordinary people inside the civil rights movement. Hampton shifted the focus from victimization to strength, from white saviors to black courage. He recovered and permanently fixed the images we now all remember (but had been lost at the time)—Selma and Montgomery, pickets and fire hoses, ballot boxes and mass meetings. Jon Else was Hampton’s series producer and his moving book focuses on the tumultuous eighteen months in 1985 and 1986 when Eyes on the Prize was finally created. It’s a point where many wires cross: the new telling of African American history, the complex mechanics of documentary making, the rise of social justice film, and the politics of television. And because Else, like Hampton and many of the key staffers, was himself a veteran of the movement, his book braids together battle tales from their own experiences as civil rights workers in the south in the 1960s. Hampton was not afraid to show the movement’s raw realities: conflicts between secular and religious leaders, the shift toward black power and armed black resistance in the face of savage white violence. It is all on the screen, and the fight to get it all into the films was at times as ferocious as the history being depicted. Henry Hampton utterly changed the way social history is told, taught, and remembered today.
The story of activist youth in America is usually framed around the Vietnam War, the counterculture, and college campuses, focusing primarily on college students in the 1960s and 1970s. But a remarkably effective tradition of Black high school student activism in the civil rights era has gone understudied. In 1951, students at R. R. Moton High School in rural Virginia led a student walkout and contacted the law firm of Hill, Martin, and Robinson in Richmond, Virginia, to file one of the five pivotal court cases that comprised the Brown v. Board of Education decision. In 1960, twenty-four Burke High School students in Charleston, South Carolina, organized the first direct action, nonviolent protest in the city at the downtown S. H. Kress department store. Months later in the small town of McComb, Mississippi, an entire high school walked out in protest of the conviction of a student who sat-in on a local Woolworth lunch counter in 1961, guiding the agenda for the historic Freedom Summer campaign of 1964. A New Kind of Youth brings high school activism into greater focus, illustrating how Black youth supported liberatory social and political movements and inspired their elders across the South.
An unprecedented portrait of the civil rights movement and the fight against white supremacy, told through voices that resonate with passion and strength—including Maya Angelou, James Baldwin, Ralph Ellison, Alice Walker, Richard Wright, and John Lewis “Jon Meacham . . . has done about the best job of anthologizing the movement that I’ve ever seen.”—Tom Wicker, Mother Jones Editor and Pulitzer Prize–winning author Jon Meacham has chosen pieces by journalists, novelists, historians, and artists, bringing together a wide range of perspectives and experiences. The result is a literary anthology of important and artful interpretations of the movement’s spirit and struggle. Maya Angelou takes us on a poignant journey back to her childhood in the Arkansas of the 1930s. On the front page of The New York Times, James Reston marks the movement’s apex as he describes what it was like to watch Martin Luther King, Jr., deliver his heralded “I Have a Dream” speech in real time. Alice Walker takes up the movement’s progress a decade later in her article “Choosing to Stay at Home: Ten Years After the March on Washington.” And John Lewis chronicles the unimaginable courage of the ordinary African Americans who challenged the prevailing order, paid for it in blood and tears, and justly triumphed. Voices in Our Blood is a compelling look at the movement as it actually happened, from the days leading up to World War II to the anxieties and ambiguities of this new century. The story of race in America is a never-ending one, and Voices in Our Blood tells us how we got this far—and how far we still have to go to reach the Promised Land. This powerful anthology contains works from: Maya Angelou • Russell Baker • James Baldwin • Taylor Branch • Hodding Carter • Ellis Cose • Stanley Crouch • Ralph Ellison • William Faulkner • Marshall Frady • Henry Louis Gates, Jr. • Peter Goldman • David Halberstam • Alex Haley • Elizabeth Hardwick • Charlayne Hunter-Gault • Murray Kempton • John Lewis • Louis E. Lomax • Benjamin E. Mays • Willie Morris • Flannery O’Connor • Walker Percy • Howell Raines • James Reston • Carl T. Rowan • John Steinbeck • William Styron • Calvin Trillin • Alice Walker • Robert Penn Warren • Pat Watters • Bernard Weinraub • Eudora Welty • Rebecca West • E. B. White • Gary Wills • Tom Wolfe • Richard Wright
At the center of American history is a hole—a gap where some scholars’ indifference or disdain has too long stood in for the true story of the American Midwest. A first-ever chronicle of the Midwest’s formative century, The Good Country restores this American heartland to its central place in the nation’s history. Jon K. Lauck, the premier historian of the region, puts midwestern “squares” center stage—an unorthodox approach that leads to surprising conclusions. The American Midwest, in Lauck’s cogent account, was the most democratically advanced place in the world during the nineteenth century. The Good Country describes a rich civic culture that prized education, literature, libraries, and the arts; developed a stable social order grounded in Victorian norms, republican virtue, and Christian teachings; and generally put democratic ideals into practice to a greater extent than any nation to date. The outbreak of the Civil War and the fight against the slaveholding South only deepened the Midwest’s dedication to advancing a democratic culture and solidified its regional identity. The “good country” was, of course, not the “perfect country,” and Lauck devotes a chapter to the question of race in the Midwest, finding early examples of overt racism but also discovering a steady march toward racial progress. He also finds many instances of modest reforms enacted through the democratic process and designed to address particular social problems, as well as significant advances for women, who were active in civic affairs and took advantage of the Midwest’s openness to women in higher education. Lauck reaches his conclusions through a measured analysis that weighs historical achievements and injustices, rejects the acrimonious tones of the culture wars, and seeks a new historical discourse grounded in fair readings of the American past. In a trying time of contested politics and culture, his book locates a middle ground, fittingly, in the center of the country.
John Kennedy, like Marcus Aurelius two thousand years ago, served at the apex of his country’s power and glory. His life was only half over when an assassin’s bullet took him away from his countrymen and his family. For those who were alive in 1963, his violent death was a bigger jolt than the natural death of Franklin Delano Roosevelt in 1945. Kennedy has been gone now for fifty-eight years. The controversy surrounding his death has never abated. Half the country believes Lee Harvey Oswald was the sole architect of the murder. The other half believes the government hid the real conspiracy. The sands of time have finally revealed the actual actors responsible. Fallen Prince is a political thriller involving interaction between historical and fictional characters. The goal is to finally name the men who ended Camelot after one thousand days. A secondary goal is to entertain readers who love history and drama.
A collection of mystery criticism and essays from the reviewer of books for Ellery Queen Magazine. Jon Breen is the worthy successor of Anthony Boucher and his hundreds of reviews of books and authors is a must-have for all serious mystery fans. A Ramble House book
How to Leverage Talent You Don’t Own Campbell Soup Company and PepsiCo seek advice from anthropologists to understand customer tastes and preferences. Google and Intel engage experts in social science and biomechanics to assess how people think about and use technology. Companies are gaining advantage through a new capability—strategic use of external experts—made possible by technology and the globalization of talent. Leaders everywhere recognize that “lean,” “agile,” and “fast” strategies require new ways to access and leverage—without owning—key talent to fill critical gaps. As managers seek nontraditional sources of strategic talent and experiment with fast, flexible ways of engaging these experts, they need a new roadmap. This book delivers that roadmap. It tells you how to assess, choose, attract, develop, support, and retain your external talent. Authored by thought leaders and bestselling authors in leadership and talent management who teach and consult globally, Agile Talent reveals how companies such as Apple, Uber, Airbnb, Google, IBM, and Bain Capital organize and manage new forms of talent in innovative ways. Supported by survey data and packed with tools and templates for applying these ideas, this book is the ultimate guide for winning the next war for talent.
Providing the tools for critical thinking, the fifth edition of Analyzing American Democracy: Politics and Political Science relies on statistical analysis, constitutional scholarship, and theoretical foundations to introduce the structure, process, and outcomes of the U.S. political system. Interpretation and implications of the 2022 mid-term elections and full results of the 2020 census are included, as are discussions of:: the January 6th commission, major developments in the Supreme Court, the Covid-19 pandemic, the Russian invasion of Ukraine, and other key political events that shape domestic, foreign, judicial, and economic policies. For introductory courses in American government, this text covers theory and methods as well. New to the Fifth Edition • New and updated statistical data reflecting the 2020 census and the 2022 midterm elections, and discussions of the implications of the data and the results. • Offers a retrospective analysis of the entire Trump presidency and the first years of the Biden presidency. • Examines contemporary questions of social justice and anticipates upcoming challenges to voting rights, affirmative action policies, health care and reproductive rights, and protections for ethnic minorities and the LGBT community. • Previews the policy implications of an increasingly partisan Supreme Court, recaps the controversial recent decisions on health care, abortion, and environmental policy, and covers the historic confirmation of new justice Ketanji Brown-Jackson.
The story of Joseph Gorres's life is in many ways the story of German political culture in the revolutionary epoch. Indeed, his dates, 1776-1848, frame the "Age of Revolution" and, like the age in which he lived, Gorres's life was marked by great upheavals. One of the most prominent German journalists of his age, Gorres pioneered political journalism, or what was called Publizistik in Germany. He was a founder of political Catholicism, and was in no small part responsible for the fact that Germany eventually developed a party based on the Catholic confession. Gorres was also an extraordinarily prolific scholar with an almost dizzying range of interests. His life provides a window into an incredibly prolific era in European history, into the political implications of the Enlightenment, the wide-reaching intellectual movement of German romanticism, the roots of German nationalism, and the origins of German political party formation.Gorres traversed the entire political spectrum of his age: his youth, formed in the shadow of the French Revolution, was characterized by enlightened, cosmopolitan republicanism -- what some have dubbed "German Jacobinism"; his middle years included a romantic phase, in which he helped foster a nascent German cultural nationalism, before he became a fiery nationalist writer and publisher of the Rheinischer Merkur, the most important political newspaper in Germany up to that time. In the sunset of his life he was primarily a Catholic political polemicist.Gorres helped shape the immensely creative and pivotal years in which he lived, years that saw the development of the modern state system and the origin of the political spectrum in Germany, as well as thevery concepts "liberal" and "conservative", which are so much a part of our political discourse today.
#1 NEW YORK TIMES BESTSELLER • Pulitzer Prize–winning author Jon Meacham helps us understand the present moment in American politics and life by looking back at critical times in our history when hope overcame division and fear. “Gripping and inspiring, The Soul of America is Jon Meacham’s declaration of his faith in America.”—Newsday ONE OF OPRAH’S “BOOKS THAT HELP ME THROUGH” • A BEST BOOK OF THE YEAR: NPR, The Christian Science Monitor, Southern Living Our current climate of partisan fury is not new, and in The Soul of America Meacham shows us how what Abraham Lincoln called the “better angels of our nature” have repeatedly won the day. Painting surprising portraits of Lincoln and other presidents, including Ulysses S. Grant, Theodore Roosevelt, Woodrow Wilson, Franklin D. Roosevelt, Harry S. Truman, Dwight Eisenhower, and Lyndon B. Johnson, and illuminating the courage of such influential citizen activists as Martin Luther King, Jr., early suffragettes Alice Paul and Carrie Chapman Catt, civil rights pioneers Rosa Parks and John Lewis, First Lady Eleanor Roosevelt, and Army-McCarthy hearings lawyer Joseph N. Welch, Meacham brings vividly to life turning points in American history. He writes about the Civil War, Reconstruction, and the birth of the Lost Cause; the backlash against immigrants in the First World War and the resurgence of the Ku Klux Klan in the 1920s; the fight for women’s rights; the demagoguery of Huey Long and Father Coughlin and the isolationist work of America First in the years before World War II; the anti-Communist witch-hunts led by Senator Joseph McCarthy; and Lyndon Johnson’s crusade against Jim Crow. Each of these dramatic hours in our national life have been shaped by the contest to lead the country to look forward rather than back, to assert hope over fear—a struggle that continues even now. While the American story has not always—or even often—been heroic, we have been sustained by a belief in progress even in the gloomiest of times. In this inspiring book, Meacham reassures us, “The good news is that we have come through such darkness before”—as, time and again, Lincoln’s better angels have found a way to prevail.
Pluralism is a political belief that acknowledges individuals’ rights to pursue their interests, but requires society to resolve differences where they infringe upon each other. This guide shows how pluralism helps people to value social differences and provides clear principles and rules about how to coordinate those differences. The guide reviews pluralism’s origins, key elements and strengths and weaknesses. It examines how people think about differences, including the psychological obstacles that cause us to exclude or ignore others. Practices are examined with examples drawn from forest-related contexts: legal pluralism, multistakeholder processes and diversity in work teams. Questions are provided to help the reader assess and practice pluralism in their own settings. The guide concludes that understanding the political assumptions and principles of pluralism can enrich our understanding of current practices to develop fundamentally new approaches to forest decision-making.
Originally created for agile software development, scrum provides project managers with the flexibility needed to meet ever-changing consumer demands. Presenting a modified version of the agile software development framework, Scrum Project Management introduces Scrum basics and explains how to apply this adaptive technique to effectively manage a w
Teams are fast becoming a flexible and efficient way to enhance organizational performance. This Harvard Business Review collection brings together the ideas and research from Jon Katzenbach and Douglas Smith, who argue that we cannot meet the challenges ahead, from total quality to customer service to innovation, without teams. This collection includes The Wisdom of Teams and The Discipline of Teams.
The book that turns our understanding of motivation on its head . . . and shows why most companies get it wrong. There are few people with more experience and accumulated wisdom about the inner workings of business and how people can work together more effectively than Jon Katzenbach. His groundbreaking research has resulted in several important books, including The Wisdom of Teams and Real Change Leaders. Over the past several years he has turned his attention to one of the perennial questions of leaders everywhere: How do I motivate my employees? Most everyone frets about how to devise schemes that will keep the troops revved up. Conventional wisdom—or at least the practice at most companies—often centers on money as the primary motivating force. Many also rely on intimidation, which like money generally has a short-term impact. But what Katzenbach has found in his research at many organizations is that both of these practices do little to build the long-term sustainability of an organization. For that you need a powerful force that has been—until this point—understood by few managers and implemented by fewer still: pride. From the front lines to the executive suite, most people are motivated by feelings of accomplishment, approval, and camaraderie. It’s why the best employees strive well beyond performance levels that will yield them higher pay and why most true professionals relentlessly avoid retirement. Why does Southwest Airlines consistently turn in the highest levels of performance and profitability of any company in the airline business? What can the U.S. Marines teach us about individual commitment that can be used in the for-profit world? How is General Motors overcoming its history of labor-management enmity through the efforts of “pride-builders” from both the union and the management side? By drawing on what he has learned from these and many other organizations, Jon Katzenbach provides a practical program for understanding the role of pride: • Money is not the motivator most people think it is: Katzenbach shows why pay-for-performance programs by themselves result in employees who focus on self-serving behavior and skin-deep organizational commitment. • Money tends to be a short-term motivational device and works best during times of growth, but pride works in bad times as well as good. • Cultivating pride is an investment that yields high returns on workforce performance over time and is not nearly as costly as relying solely on monetary compensation and the turnover risks that accompany a “show me the money” culture. Katzenbach shares unique insights and specifics about how the best mid-level pride-builders take advantage of the world’s greatest motivational force even in environments as challenging as General Motors and Aetna. He shows how managers at every level are missing a powerful lever if they are not instilling pride as a primary force for building their organization. Also available as an eBook.
The bestselling author of "The Wisdom of Teams" and "Real Change Leaders" presents groundbreaking strategies for motivating people in any organization.
In a volume that combines arresting photography and perceptive analysis, Camelot insiders and media experts tell the whole story of the "love affair" between the Kennedys and the camera--a far more complex and sophisticated relationship than one might suppose.
**Selected for Doody's Core Titles® 2024 with "Essential Purchase" designation in Pediatric Surgery** Now in brilliant full color and reflecting recent significant changes in the field, Critical Heart Disease in Infants and Children, 3rd Edition, keeps you abreast of the skills and knowledge required to safely care for children with congenital and acquired heart disease in the ICU. Pediatric intensivists, cardiologists, cardiac surgeons, and anesthesiologists from leading centers around the world provide a well-rounded perspective on basic scientific principles, medical and pharmacologic treatments, surgical techniques, and equipment. - Features comprehensive updates throughout the text, including indications, techniques, potential complications in perioperative management of patients, and surgical techniques for congenital heart disease. - Covers recent advances in the treatment of pulmonary hypertension, developments in mechanical assist devices, heart and lung transplantation, and interventional cardiac catheterization. - Features an all-new, full-color format that speeds navigation and helps clarify complex concepts. - Contains 27 new chapters with an emphasis on the team approach to patient care in the ICU including creating multidisciplinary teams, quality and performance improvement, training , and challenges and solutions to developing a cohesive team environment. - Includes a detailed chapter on bedside ultrasound, walking you through the techniques you're most likely to encounter in the ICU. - Employs well-documented tables, text boxes, and algorithms to make clinical information easy to access, and more than two dozen video clips provide a more complete understanding of echocardiography, imaging modalities, pulmonary hypertension, and more. - Describes the basic pharmacology and clinical applications of new pharmacologic agents. - Examines issues affecting adults with congenital heart disease. - Enhanced eBook version included with purchase. Your enhanced eBook allows you to access all of the text, figures, and references from the book on a variety of devices. - Offers four completely new chapters: Cardiac Trauma, Congenital Heart Disease in the Adult, Congenitally Corrected Transposition of the Great Arteries, and Outcome Evaluation. - Describes the basic pharmacology and clinical applications of all of the new pharmacologic agents. - Details important refinements and developments in surgical techniques, including the Ross pulmonary autograft replacement of the aortic valve, video-assisted fluoroscopy, and the extracardiac Fontan connection, and discusses their indications and potential complications. - Explores the latest advances in the treatment of pulmonary hypertension, new developments in mechanical assist devices, heart and lung transplantation, and interventional cardiac catheterization. - Examines issues affecting adults with congenital heart disease.
Grounded in basic political science research, yet readily accessible to undergraduates, PROMISE AND PERFORMANCE uses the title's theme as an organizing framework for studying American Politics. The promise of democracy is analyzed using four core values: Popular Sovereignty, Political Freedom, Political Equality and Majority Rule/Minority Rights and is further explored in several new features including "Living the Promise" and "Promise and Policy" boxes. The performance part of the theme is then integrated with an assessment at the end of every chapter along with a concluding policy chapter. Solid scholarship and writing makes this an ideal text not just for reading and learning, but also as an example of how political science is researched and written by the practitioners in academia.
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