John S. Oakland's Books

Oakland on Quality Management

By: John S Oakland

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Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.

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Page Count

480

Publisher

Routledge

Published Date

ISBN 10

1136376097

ISBN 13

9781136376092

Total Quality Management and Operational Excellence

Text with Cases

By: John S. Oakland,Robert J. Oakland,Michael A. Turner

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Total Quality Management and Operational Excellence

Text with Cases

By: John S. Oakland,Robert J. Oakland,Michael A. Turner

The notion of 'Quality' in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including lean–Six Sigma and the latest version of ISO 9001, offering an often confusing variety of ways to achieve business excellence. Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and achieve sustainable competitive advantage. Guiding readers through the language of TQM and OpEx and all their recent developments, including data analytics, this book sets out a clear way to manage change. This exciting update of a classic is all the busy student or professional will need to begin understanding how to manage Quality and achieve Operational Excellence.

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Page Count

557

Publisher

Taylor & Francis

Published Date

ISBN 10

1317202961

ISBN 13

9781317202967

Total Quality Management

Text with Cases

By: John S. Oakland

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Total Quality Management

Text with Cases

By: John S. Oakland

This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.

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Page Count

489

Publisher

Routledge

Published Date

ISBN 10

0750657405

ISBN 13

9780750657402

Total Quality Management and Operational Excellence

Text with Cases

By: John S. Oakland

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Total Quality Management and Operational Excellence

Text with Cases

By: John S. Oakland

The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business excellence. Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation Oakland’s popular, practical, jargon-free style, along with ten case studies eight of which are brand new, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and a achieve sustainable competitive advantage. Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors. This exciting update of a classic text is perfect for all students studying for professional qualifications in the management of quality, or those studying science, engineering or business and management who need to understand the part TQM may play in their subjects.

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Page Count

749

Publisher

Routledge

Published Date

ISBN 10

1317808428

ISBN 13

9781317808428

Oakland on Quality Management

By: John S Oakland

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Oakland on Quality Management

By: John S Oakland

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Page Count

479

Publisher

Routledge

Published Date

ISBN 10

1136376100

ISBN 13

9781136376108

Quality

A Critical Introduction

By: John Beckford

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Quality

A Critical Introduction

By: John Beckford

This introductory text provides a comprehensive and detailed introduction to the theory and practice of quality in the context of 20th century management thinking. Intended primarily for students the text will also be of assistance to practising managers. Key features include: * a complete introduction to quality * an in-depth review of the work of the Quality Guru's methods, tools and techniques * international case studies drawing on public and private sectors * coverage of features both service and manufacturing industry * a Tutor Guide of OHP bases * case studies, summarized key learning points and assignment questions.

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Page Count

378

Publisher

Routledge

Published Date

ISBN 10

1134676166

ISBN 13

9781134676163

Total Construction Management

Lean Quality in Construction Project Delivery

By: John S. Oakland,Marton Marosszeky

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Total Construction Management

Lean Quality in Construction Project Delivery

By: John S. Oakland,Marton Marosszeky

A convergence of lean management and quality management thinking has taken place in organizations across many industries, including construction. Practices in procurement, design management and construction management are all evolving constantly and understanding these changes and how to react is essential to successful management. This book provides valuable insights for owners, designers and constructors in the construction sector. Starting by introducing the language of total quality, lean and operational excellence, this book takes the reader right up to the latest industry practice in this sector, and demonstrates the best way to manage change. Written by two of the world's leading experts, Total Construction Management: Lean quality in construction project delivery offers a clearly structured introduction to the most important management concepts and practices used in the global construction industry today. This authoritative book covers issues such as procurement, BIM, all forms of waste, construction safety, and design and construction management, all explained with international case studies. It is a perfect guide for managers in all parts of the industry, and ideal for those preparing to enter the industry.

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Page Count

610

Publisher

Taylor & Francis

Published Date

ISBN 10

1317439333

ISBN 13

9781317439332

Statistical Process Control

By: John S Oakland

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Statistical Process Control

By: John S Oakland

A highly successful title from one of the UK's leading exponents of TQM. The book features user-friendly presentation and reflects the latest thinking in the field. It will serve as a textbook for self or group instruction for both student and practicing engineers, scientists, technologists and managers and will prove invaluable to all. Statistical process control is a tool, which enables both manufacturers and suppliers to achieve control of product quality by means of the application of statistical methods in the controlling process. This book gives the foundations of good quality management and process control, including an explanation of what quality is, and control of conformance and consistency during production. The text offers clear guidance and help to those unfamiliar with either quality control or statistical applications and coves all the necessary theory and techniques in a practical and non-mathematical manner. This book will be essential reading for anyone wishing to understand or implement modern statistical process control techniques.

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Page Count

453

Publisher

Routledge

Published Date

ISBN 10

113636384X

ISBN 13

9781136363849

Total Organizational Excellence

By: John S Oakland

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Total Organizational Excellence

By: John S Oakland

Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of successful strategy deployment and change management.

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Page Count

282

Publisher

Routledge

Published Date

ISBN 10

1136354468

ISBN 13

9781136354465

Book's by John S. Oakland

Oakland on Quality Management

Oakland on Quality Management

Total Quality Management and Operational Excellence

Total Quality Management and Operational Excellence

Total Quality Management

Total Quality Management

Total Quality Management and Operational Excellence

Total Quality Management and Operational Excellence

Oakland on Quality Management

Oakland on Quality Management

Quality

Quality

Total Construction Management

Total Construction Management

Statistical Process Control

Statistical Process Control

Total Organizational Excellence

Total Organizational Excellence

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