The rapid increase in global services during the last few decades is without doubt one of the most challenging social, cultural, political, and especially economic, forces of our time. Services have supplanted agriculture, manufacturing and resources, as the primary source of international competitive advantage in many countries, providing wealth, employment, and almost unlimited future opportunities for growth, whether in traditional or more innovative forms. This book explores the strategic management of services through an Integrated Services Management Model which links operational, marketing, financial and human resource management functions, within a broad and diverse collection of international, regional, and local service contexts. It contains numerous case examples, student projects and exercises, designed to illustrate common problems and innovative approaches, with a particular focus on the Asia Pacific and Australasian regions.
This is the definitive work on Americans taken prisoner during the Revolutionary War. The bulk of the book is devoted to personal accounts, many of them moving, of the conditions endured by U.S. prisoners at the hands of the British, as preserved in journals or diaries kept by physicians, ships' captains, and the prisoners themselves. Of greater genealogical interest is the alphabetical list of 8,000 men who were imprisoned on the British vessel The Old Jersey, which the author copied from the papers of the British War Department and incorporated in the appendix to the work. Also included is a Muster Roll of Captain Abraham Shepherd's Company of Virginia Riflemen and a section on soldiers of the Pennsylvania Flying Camp who perished in prison, 1776-1777.
In the immediate aftermath of the Civil War, a turbulent period fraught with violence, struggle, and uncertainty, a forgotten few African Americans banded together as men to assert their rights as citizens. Following emancipation, the nation’s newest citizens established churches, entered the political arena, created educational and business opportunities, and even formed labor organizations, but it was through state militia service, with the prestige and heightened status conveyed by their affiliation, that they displayed their loyalty, discipline, and more importantly, their manliness within the public sphere. In African American State Volunteers in the New South, John Patrick Blair offers a comparative examination of the experiences and activities of African American men as members in the state volunteer military organizations of Georgia, Texas, and Virginia, including the complicated relationships between state government and military officials—many of them former Confederate officers—and the leaders of the Black militia volunteers. This important new study expands understanding of racial accommodation, however minor, toward the African American military, confirmed not only in the actions of state government and military officials to arm, equip, and train these Black troops, but also in the acceptance of clearly visible and authorized military activities by these very same volunteers. In doing so, it adds significant layers to our knowledge of racial politics as they developed during Reconstruction, and prompts us to consider a broader understanding of the history of the South into the twentieth century.
This book presents the first introduction to African American academic philosophers, exploring their concepts and ideas and revealing the critical part they have played in the formation of philosophy in the USA. The book begins with the early years of educational attainment by African American philosophers in the 1860s. To demonstrate the impact of their philosophical work on general problems in the discipline, chapters are broken down into four major areas of study: Axiology, Social Science, Philosophy of Religion and Philosophy of Science. Providing personal narratives on individual philosophers and examining the work of figures such as H. T. Johnson, William D. Johnson, Joyce Mitchell Cooke, Adrian Piper, William R. Jones, Roy D. Morrison, Eugene C. Holmes, and William A. Banner, the book challenges the myth that philosophy is exclusively a white academic discipline. Packed with examples of struggles and triumphs, this engaging introduction is a much-needed approach to studying philosophy today.
Courting the Abyss updates the philosophy of free expression for a world that is very different from the one in which it originated. The notion that a free society should allow Klansmen, neo-Nazis, sundry extremists, and pornographers to spread their doctrines as freely as everyone else has come increasingly under fire. At the same time, in the wake of 9/11, the Right and the Left continue to wage war over the utility of an absolute vision of free speech in a time of increased national security. Courting the Abyss revisits the tangled history of free speech, finding resolutions to these debates hidden at the very roots of the liberal tradition. A mesmerizing account of the role of public communication in the Anglo-American world, Courting the Abyss shows that liberty's earliest advocates recognized its fraternal relationship with wickedness and evil. While we understand freedom of expression to mean "anything goes," John Durham Peters asks why its advocates so often celebrate a sojourn in hell and the overcoming of suffering. He directs us to such well-known sources as the prose and poetry of John Milton and the political and philosophical theory of John Locke, Adam Smith, John Stuart Mill, and Oliver Wendell Holmes Jr., as well as lesser-known sources such as the theology of Paul of Tarsus. In various ways they all, he shows, envisioned an attitude of self-mastery or self-transcendence as a response to the inevitable dangers of free speech, a troubled legacy that continues to inform ruling norms about knowledge, ethical responsibility, and democracy today. A world of gigabytes, undiminished religious passion, and relentless scientific discovery calls for a fresh account of liberty that recognizes its risk and its splendor. Instead of celebrating noxious doctrine as proof of society's robustness, Courting the Abyss invites us to rethink public communication today by looking more deeply into the unfathomable mystery of liberty and evil.
A collection of articles from the author's newspaper column in the Minden Press-Herald, "Echoes of Our Past", discussing the people, places and events of the Civil War in the area surrounding Minden, Louisiana.
Reprint of the original, first published in 1871. The publishing house Anatiposi publishes historical books as reprints. Due to their age, these books may have missing pages or inferior quality. Our aim is to preserve these books and make them available to the public so that they do not get lost.
Advances in analytical chemistry methodology now allow us to detect the most minute trace amounts of pesticides. As this capacity grows, so does public concern about toxic contamination, resulting in stricter government regulations and a growing demand for even more sensitive, precise, and reliable analysis. Addressing the interplay between regulations and the development of analytical technology, this volume presents the first unified treatment of the regulatory and analytical aspects of pesticide residues. Current regulations, existing and emerging methodologies, state-of-the-art instrumentation, and the basic science of analyzing for pesticides in food and other environmental media are all covered. The book provides step-by-step guidelines to analytical techniques, along with real-world examples from the latest research-showing the reader how to analyze minute traces of pesticides quickly and accurately, using both highly sophisticated and basic, less sensitive techniques. Many safety issues are explored in depth, as are the regulatory aspects of pesticide registration, residue analysis, exposure monitoring, risk assessment, and tolerance enforcement. Timely, authoritative, and practical throughout, Pesticide Residues in Foods is an invaluable reference for analytical chemists and laboratory managers everywhere-in industry, agriculture, environmental sciences, research, and instrument manufacturing-and for anyone with an interest in the broader environmental, agricultural, and consumer-related implications of pesticide use. An invaluable resource for analytical chemists and laboratory managers, Pesticide Residues in Foods provides a complete overview of the theory, practice, and regulatory aspects of pesticide residue analysis today, including: * All regulatory issues, from risk assessment and tolerance to data-quality requirements to laboratory accreditation standards * State-of-the-art methodologies and instrumentation, including high- performance liquid chromatography and mass spectrometry * The application of analytical technology to "green chemistry," such as the reduction of solvents and toxic reagents in the laboratory * Novel solutions to the old problem of keeping the food supply safe from harmful levels of pesticides * Ample examples to help analytical chemists select the most appropriate method for a given residue analysis * Easy-to-use tables and figures throughout the text
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