John Doorley's Books

Reputation Management

The Key to Successful Public Relations and Corporate Communication

By: John Doorley,Helio Fred Garcia

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Reputation Management

The Key to Successful Public Relations and Corporate Communication

By: John Doorley,Helio Fred Garcia

Reputation Management is an established how-to guide for students and professionals, as well as CEOs and other business leaders. This fourth edition is updated throughout, including: new social media management techniques for the evolving age of digital media, and perspectives on reputation management in an era of globalization. The book is embroidered by ethics, and organized by corporate communication units, such as media relations, issues management, crisis communication, organizational communication, government relations, and investor relations. Each chapter is fleshed out with the real-world experiences cited by the authors and contributions from 36 leaders in the field, including The Arthur W. Page Society, the International Communications Consultancy Organization, the PR Council, CVS Health, Edelman and Ketchum. This was the first book on reputation management and, now in its fourth edition, remains a must-have reference for students taking classes in public relations management, corporate communication, communication management, and business. CEOs, business leaders, and professionals working in these areas find it a reliable resource for measuring, monitoring and managing reputation.

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Page Count

400

Publisher

Routledge

Published Date

ISBN 10

1351235001

ISBN 13

9781351235006

Love and Objectivity in Virtue Ethics

Aristotle, Lonergan, and Nussbaum on Emotions and Moral Insight

By: Robert John Fitterer

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Love and Objectivity in Virtue Ethics

Aristotle, Lonergan, and Nussbaum on Emotions and Moral Insight

By: Robert John Fitterer

Drawing on Aristotle's Nicomachean Ethics and the work of Bernard Lonergan and Martha Nussbaum, Robert J. Fitterer tests the assumption that the inclusion of the emotions leads to bias in objective judgments or when determining moral truths.

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Page Count

145

Publisher

University of Toronto Press

Published Date

ISBN 10

080209788X

ISBN 13

9780802097880

The History of the Gaelic Athletic Association in Canada

By: John O'Flynn

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The History of the Gaelic Athletic Association in Canada

By: John O'Flynn

Canada's embrace of Gaelic games has provided wonderful memories for those of the Irish-Canadian community and has created an opportunity for all to discover an exciting facet of Ireland's culture.

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Page Count

198

Publisher

Trafford Publishing

Published Date

ISBN 10

1425163777

ISBN 13

9781425163778

Bernard Lonergan’s Third Way of the Heart and Mind

Bridging Some Buddhist-Christian-Muslim-Secularist Misunderstandings with a Global Secularity Ethics

By: John Raymaker

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Bernard Lonergan’s Third Way of the Heart and Mind

Bridging Some Buddhist-Christian-Muslim-Secularist Misunderstandings with a Global Secularity Ethics

By: John Raymaker

Today the world is confronted with many religious wars and the migrations of millions of persons due to these conflicts. There is a need for informed dialog as to the roots of the conflicts and ways of addressing these in ways that speak to peoples’ minds and hearts. This is what this book attempts to do from the viewpoint of major religious and ethical thinkers. The book relies on Bernard Lonergan’s foundational method to address problems systematically with a view to achieve breakthroughs in our openness to one another. The book appeals to the teachings of the Buddha, Jesus, and Mohammad, relying on the mystical and insights of these religious founders as well as those of dozens of their followers so as to find commonalities that can build bridges of mercy. A global secularity ethics plays a leading role in this book’s bridging efforts.

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Page Count

183

Publisher

Rowman & Littlefield

Published Date

ISBN 10

076186833X

ISBN 13

9780761868330

Cooperative Strategy

By: John Child,David Faulkner,Stephen B. Tallman

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Cooperative Strategy

By: John Child,David Faulkner,Stephen B. Tallman

This is a clear and comprehensive survey of strategic alliances which presents different disciplinary perspectives and numerous examples from the corporate world. The text has been thoroughly revised and updated, taking account of new theoretical models and its coverage of case studies has been extended.

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Page Count

484

Publisher

Oxford University Press, USA

Published Date

ISBN 10

0199266247

ISBN 13

9780199266241

" Empowering Climate Change Strategies Using Bernard Lonergan's Method"

By: JOHN RAYMAKER WITH IJAZ DURRANI

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" Empowering Climate Change Strategies Using Bernard Lonergan's Method"

By: JOHN RAYMAKER WITH IJAZ DURRANI

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Page Count

175

Publisher

University Press of America (UPA) Maryland 20706; U.S.

Published Date

ISBN 10

0761865128

ISBN 13

9780761865124

The Globalization of Business (Routledge Revivals)

The Challenge of the 1990s

By: John H Dunning

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The Globalization of Business (Routledge Revivals)

The Challenge of the 1990s

By: John H Dunning

In recent years economic activity has become increasingly globalized. One of the main instruments behind this process is the multinational enterprise. In The Globalization of Business, first published in 1993, John Dunning explores the latest issues in the world of international business and looks ahead at the remaining years of this century identifying the likely challenges of the future. What are the challenges posed by the technological, political and economic developments of the 1990s for international business? What are the implications of the opening up of new territories such as in Central and Eastern Europe and parts of China? To what extent are the competitive advantages of nation states increasingly coming to depend on the presence of multinational activity? What are the implications of the globalization of markets and production for the domestic economic policies of governments? This collection of essays will be vital reading to students of international business.

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Page Count

417

Publisher

Routledge

Published Date

ISBN 10

1317589890

ISBN 13

9781317589891

Dynamic Supply Chains ePub

By: John Gattorna

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Dynamic Supply Chains ePub

By: John Gattorna

“John Gattorna is one of the most original thinkers in the fast-changing arena of supply chain management. He has pioneered the idea of dynamic alignmentwhich is so powerfully presented in this ground-breaking book.” Martin Christopher, Professor of Marketing & Logistics, Cranfield School of Management Supply chains are at the heart of competitive advantage in business today. If supply chains are managed successfully, companies will be able to deliver their products and services to customers in a smart, cost-effective way. The key to successful supply chain management is recognising that it’s people who really drive the living supply chains that are at the heart of businesses. Supply chains are powered by the energy and expertise of employees and suppliers and by the changing wants and needs of customers. John Gattorna calls this principle of matching changing customer needs and desires with different supply chain strategies dynamic alignment. To secure space in a new market, to grow or keep existing markets companies have to get their products out there faster. They need to be the first with new products and services and the first to match them with particular customer groups. The dynamic alignment model gives a structured way of linking customer expectations to the operational side of business while maintaining the flexibility to systematically modify fulfilment processes as customers inevitably change their buying preferences.

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Page Count

487

Publisher

Pearson UK

Published Date

ISBN 10

027374884X

ISBN 13

9780273748847

The Irish Diaspora

By: John Gibney

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The Irish Diaspora

By: John Gibney

A history of the Irish migrant experience across the globe, as told through real-life stories from throughout the centuries. Ireland is known worldwide as a country that produced emigrants. The existence of the Irish “diaspora” is the subject of this fifth installment of the Irish Perspectives series. From the early Christian era, Irish missionaries traveled across Europe. From the early modern period, Irish soldiers served across the world in various European armies and empires. And in the modern era, Ireland’s position on the edge of the Atlantic made Irish emigrants amongst the most visible migrants in an era of mass migration. Ranging from Europe to Africa to the Americas and Australia, this anthology explores the lives and experiences of Irish educators, missionaries, soldiers, insurgents, from those who simply sought a better life overseas to those with little choice in the matter, all establishing an Irish presence across the globe as they did so.

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Page Count

222

Publisher

Pen and Sword History

Published Date

ISBN 10

1526736845

ISBN 13

9781526736840

Poverty in America

A Handbook

By: John Iceland

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Poverty in America

A Handbook

By: John Iceland

The United States is among the most affluent nations in the world and has its largest economy; nevertheless, it has more poverty than most countries with similar standards of living. Growing income inequality and the Great Recession have made the problem worse. In this thoroughly revised edition of Poverty in America, Iceland takes a new look at this issue by examining why poverty remains pervasive, what it means to be poor in America today, which groups are most likely to be poor, the root causes of poverty, and the effects of policy on poverty. This new edition also includes completely updated data and extended discussions of poverty in the context of the Tea Party and Occupy Wall Street movements as well as new chapters on the Great Recession and global poverty. In doing so this book provides the most recent information available on patterns and trends in poverty and engages in an open and accessible manner in current critical debates.

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Page Count

229

Publisher

Univ of California Press

Published Date

ISBN 10

0520956796

ISBN 13

9780520956797

Fundamentals of Customer-Focused Management

Competing through Service

By: Joby John

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Fundamentals of Customer-Focused Management

Competing through Service

By: Joby John

Customer-orientation, customer-centricity, and customer relationship management (CRM) are not new concepts or practices. But information technology has unleashed tremendous opportunities in dealing with a customer and in creating value to the customer. And yet the majority of CRM investments and initiatives fail because firms do not have the appropriate orientation to serving the customer. The principal aim of this book is to get the reader to think about th firm and the way it conducts its business in a certain way—with a customer focus. It is now becoming clearly evident that all firms compete on service. Providing superior service becomes a prerequisite for any differentiation strategy to succeed. To provide superior service for a competitive advantage requires a concrete understanding of what service-orientation means. This orientation, in the form of frame of mind, is essential for the firm to take advantage of opportunities and to address the challenges so as to gain a competitive advantage. For excellent service firms, the challenges and opportunities in providing services are a constant endeavor. For others, these challenges and opportunities are not that obvious. A complementary aim of this book, therefore, is to instill into the reader the principles of managing services.

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238

Publisher

Bloomsbury Publishing USA

Published Date

ISBN 10

0313053693

ISBN 13

9780313053696

The Fight for Freedom

A Memoir of My Years in the Civil Rights Movement

By: John Reynolds

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The Fight for Freedom

A Memoir of My Years in the Civil Rights Movement

By: John Reynolds

In the summer of 1965, an eighteen-year-old boy, filled with frustration and anger at the injustices of the segregated society in his hometown of Troy, Alabama, volunteers to help Civil Rights workers sent to Alabama by the Southern Christian Leadership Conference as part of a campaign to register black people to vote. A few short months later, he finds himself in Atlanta, standing in the sanctuary of Ebenezer Baptist Church being interviewed by Dr. Martin Luther King Jr. for a position on SCLC's field staff. As a young foot soldier in the Civil Rights Movement, author John Reynolds was an eyewitness to history. In The Fight for Freedom, he shares his experiences in some of the hot spots of that day, such as Selma, Birmingham, and Mississippi. A passionate and dedicated soldier, Reynolds was jailed more than twenty times and beaten on numerous occasions as he went through some of the toughest battles of the movement and played a role in awakening the national conscience and redeeming the soul of America. "The revealing, relevant, coming-of-age tale of a man and a nation. Tracing his years in the civil rights movement, Reynolds offers an insider's view of the people, events and tactics that brought the United States closer to the fulfillment of the founders' promise that 'all men are created equal.' Although this account concerns a time now past, it's nonetheless a timely reminder that citizens should always be ready to fight the good fight." -Excerpt from Kirkus Reviews

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226

Publisher

AuthorHouse

Published Date

ISBN 10

147721013X

ISBN 13

9781477210130

Competitive Strategies for Service Organisations

By: Neil Botten,John McManus

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Competitive Strategies for Service Organisations

By: Neil Botten,John McManus

After fifteen fearsome years on the page, Horrible Histories are coming to the small screen with all the nasty bits intact. Twelve classic Horrible Histories are being reissued with a tie-in covr. In Savage Stone Age readers discover: What Stone Age people used instead of toilet paper and why a hole in the skull is good for headaches

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Page Count

356

Publisher

Purdue University Press

Published Date

ISBN 10

155753196X

ISBN 13

9781557531964

Documenting Learning with ePortfolios

A Guide for College Instructors

By: Tracy Penny Light,Helen L. Chen,John C. Ittelson

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Documenting Learning with ePortfolios

A Guide for College Instructors

By: Tracy Penny Light,Helen L. Chen,John C. Ittelson

Documenting Learning with ePortfolios Documenting Learning with ePortfolios provides higher education instructors with a theory-to-practice approach to understanding the pedagogy behind ePortfolios and to helping students use them to record and reflect on their learning in multiple contexts. The authors outline a framework of six critical iterative tasks to undertake when implementing ePortfolios for student success. Filled with real-life models of successful ePortfolio projects, the book also includes guidance for faculty development to support the use of ePortfolios and covers the place of ePortfolios in institutional assessment efforts. Finally, the authors offer considerations for deciding on which technological tools to deploy in implementing a successful ePortfolio initiative. "These authors achieve the very rare accomplishment of combining their years of practical experience, broad conceptual and research underpinnings, and incredibly useful examples and applications into a single, concise volume for enhancing student learning through an ePortfolio approach to our shared educational purpose." TERREL L. RHODES, vice president, Office of Quality, Curriculum, and Assessment, Association of American Colleges and Universities "Educators keep asking for more information about how to use electronic portfolios. This book provides answers, guidelines, examples, and scholarly insights about learning based in the wisdom of the ePortfolio community of practice what a powerful addition to our collective knowledge! I am thankful to the authors for this boost to our field and for providing a blueprint for implementers to follow." TRENT BATSON, executive director, The Association for Authentic, Experiential and Evidence-Based Learning

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Page Count

192

Publisher

John Wiley & Sons

Published Date

ISBN 10

1118204964

ISBN 13

9781118204962

The Wisdom of Order

An Exploration of Lonergan’s Method in Theology

By: John D. Dadosky

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The Wisdom of Order

An Exploration of Lonergan’s Method in Theology

By: John D. Dadosky

In 1972, renowned Canadian philosopher and theologian Bernard Lonergan published Method in Theology. Now, following the fiftieth anniversary of his landmark work, The Wisdom of Order presents the next step in advancing the thought of this significant religious theorist. In addition to the previously compiled Collected Works of Bernard Lonergan, this book aims to provide an appreciation and exploration of Method in Theology. It analyses the first five chapters of the work with commentaries to help readers traverse Lonergan’s thought more effectively and deeply. John D. Dadosky presents compelling exposition and observations to assist readers. The book explores questions related to the philosophical status of beauty, which Lonergan does not address. In addition to Lonergan’s three stages of meaning, the book also seeks to develop a fourth stage that pertains to the turn to alterity emphasizing positive relations with other cultures and religions. As a result, The Wisdom of Order critically analyses an important groundbreaking work while also highlighting areas for further development.

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Page Count

139

Publisher

University of Toronto Press

Published Date

ISBN 10

148755446X

ISBN 13

9781487554460

Proving and Pricing Construction Claims

By: Robert F. Cushman,John D. Carter,Douglas F. Coppi,Paul J. Gorman

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Proving and Pricing Construction Claims

By: Robert F. Cushman,John D. Carter,Douglas F. Coppi,Paul J. Gorman

The most useful, definitive resource available on every aspect of construction claims, including: how to present the claims how to calculate and prove the amount of damages sustained and how to prove liability It even covers the clauses that should be in every construction contract. You'll get comprehensive coverage of all the important issues -- delay claims, differing site conditions claims, claims for lost profit, international claims, and much more. Includes a variety of winning strategies, practice tips, and helpful checklists to minimize damages and maximize collectability.

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Page Count

666

Publisher

Wolters Kluwer

Published Date

ISBN 10

0735514453

ISBN 13

9780735514454

Providence Police Department

By: Paul Campbell, John Glancy, and George Pearson

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Providence Police Department

By: Paul Campbell, John Glancy, and George Pearson

The Providence Police Department has served New England's second-largest city from its beginnings in 1651 with the appointment of a town sergeant to today's force of nearly 500 men and women. Officially established in 1864, policing in Providence has changed considerably from the days of night watchmen armed with handheld rattle alarms and nightsticks. Whether quelling the violent street riots of 1914, enforcing Prohibition, or fighting the New England mob, the PPD has evolved to meet the complex challenges posed by the city. It also boasts a history of leadership among the nation's law enforcement agencies, being among the first to incorporate women into the department's ranks, create innovative campaigns to reduce traffic fatalities, and pioneer the use of trained canines to aid in police work. Today, cutting-edge telecommunications and forensic analysis in crime fighting continue to protect the city of nearly 178,000.

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Page Count

128

Publisher

Arcadia Publishing

Published Date

ISBN 10

1467122181

ISBN 13

9781467122184

Devalued and Distrusted

Can the Pharmaceutical Industry Restore its Broken Image?

By: John L. LaMattina

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Devalued and Distrusted

Can the Pharmaceutical Industry Restore its Broken Image?

By: John L. LaMattina

An expert's view on solving the challenges confronting today's pharmaceutical industry Author John LaMattina, a thirty-year veteran of the pharmaceutical industry and former president of Pfizer's Global R&D Division, is internationally recognized as an expert on the pharmaceutical industry. His first book, Drug Truths: Dispelling the Myths About Pharma R&D, was critically acclaimed for clearing up misconceptions about the pharmaceutical industry and providing an honest account of the contributions of pharmaceutical research and development to human health and well-being. As he toured the country discussing Drug Truths, Dr. LaMattina regularly came across people who were filled with anger, accusing the pharmaceutical industry of making up diseases, hiding dangerous side effects, and more. This book was written in response to that experience, critically examining public perceptions and industry realities. Starting with "4 Secrets that Drug Companies Don't Want You to Know," Devalued and Distrusted provides a fact-based account of how the pharmaceutical industry works and the challenges it faces. It addresses such critical issues as: Why pharmaceutical R&D productivity has declined Where pharmaceutical companies need to invest their resources What can be done to solve core health challenges, including cancer, diabetes, and neurodegenerative diseases How the pharmaceutical industry can regain public trust and resuscitate its image Our understanding of human health and disease grows daily; however, converting science into medicine is increasingly challenging. Reading Devalued and Distrusted, you'll not only gain a greater appreciation of those challenges, but also the role that the pharmaceutical industry currently plays and can play in solving those challenges. Get to know the author: Read an interview with John LaMattina or watch a video on ChemistryViews! Interview: John LaMattina: 30 Years in Pharma Video: Can the Pharmaceutical Industry Restory its Broken Image?

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Page Count

173

Publisher

John Wiley & Sons

Published Date

ISBN 10

1118511255

ISBN 13

9781118511251

Irish Chicago

By: John Gerard McLaughlin

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Irish Chicago

By: John Gerard McLaughlin

Uses vintage photographs to present a visual history of Chicago's Irish heritage, from the great waves of migration to the present day.

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Page Count

132

Publisher

Arcadia Publishing

Published Date

ISBN 10

0738520381

ISBN 13

9780738520384

Managing Services

By: Alan Nankervis,Yuki Miyamoto,Ruth Taylor,John Milton-Smith

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Managing Services

By: Alan Nankervis,Yuki Miyamoto,Ruth Taylor,John Milton-Smith

The rapid increase in global services during the last few decades is without doubt one of the most challenging social, cultural, political, and especially economic, forces of our time. Services have supplanted agriculture, manufacturing and resources, as the primary source of international competitive advantage in many countries, providing wealth, employment, and almost unlimited future opportunities for growth, whether in traditional or more innovative forms. This book explores the strategic management of services through an Integrated Services Management Model which links operational, marketing, financial and human resource management functions, within a broad and diverse collection of international, regional, and local service contexts. It contains numerous case examples, student projects and exercises, designed to illustrate common problems and innovative approaches, with a particular focus on the Asia Pacific and Australasian regions.

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Page Count

380

Publisher

Cambridge University Press

Published Date

ISBN 10

1139445111

ISBN 13

9781139445115

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