#1 New York Times Bestseller Legendary venture capitalist John Doerr reveals how the goal-setting system of Objectives and Key Results (OKRs) has helped tech giants from Intel to Google achieve explosive growth—and how it can help any organization thrive. In the fall of 1999, John Doerr met with the founders of a start-up whom he'd just given $12.5 million, the biggest investment of his career. Larry Page and Sergey Brin had amazing technology, entrepreneurial energy, and sky-high ambitions, but no real business plan. For Google to change the world (or even to survive), Page and Brin had to learn how to make tough choices on priorities while keeping their team on track. They'd have to know when to pull the plug on losing propositions, to fail fast. And they needed timely, relevant data to track their progress—to measure what mattered. Doerr taught them about a proven approach to operating excellence: Objectives and Key Results. He had first discovered OKRs in the 1970s as an engineer at Intel, where the legendary Andy Grove ("the greatest manager of his or any era") drove the best-run company Doerr had ever seen. Later, as a venture capitalist, Doerr shared Grove's brainchild with more than fifty companies. Wherever the process was faithfully practiced, it worked. In this goal-setting system, objectives define what we seek to achieve; key results are how those top-priority goals will be attained with specific, measurable actions within a set time frame. Everyone's goals, from entry level to CEO, are transparent to the entire organization. The benefits are profound. OKRs surface an organization's most important work. They focus effort and foster coordination. They keep employees on track. They link objectives across silos to unify and strengthen the entire company. Along the way, OKRs enhance workplace satisfaction and boost retention. In Measure What Matters, Doerr shares a broad range of first-person, behind-the-scenes case studies, with narrators including Bono and Bill Gates, to demonstrate the focus, agility, and explosive growth that OKRs have spurred at so many great organizations. This book will help a new generation of leaders capture the same magic.
“If you care about climate change, John Doerr’s new book, Speed & Scale, offers concrete steps that we can all take to make a difference.” - Barack Obama With clear-eyed realism and an engineer’s precision, Doerr lays out the practical actions, global ambitions, and economic investments we need to avert climate catastrophe. Guided by real-world solutions, Speed & Scale features unprecedented, firsthand accounts from climate leaders such as Laurene Powell Jobs, Christiana Figueres, Al Gore, Mary Barra, John Kerry, and dozens of other intrepid policymakers, innovators, and scientists. In Speed & Scale, Doerr presents a compelling 10-step plan to cut greenhouse gas emissions to net zero by 2050–the global goal we need to reach to ensure a livable Earth for generations to come. From electrifying our energy grid to fixing our global food supply chain to capturing carbon from the air, Speed & Scale contains practical solutions for policymakers and entrepreneurs alike. As the world confronts an urgent climate crisis, Doerr reminds us that it is also the greatest economic opportunity of our lifetimes. Whether you’re a climate scientist or someone striving to make a difference in your local community, this book will help you to activate the sustainable solutions the world urgently needs. Praise for Speed & Scale: “Everybody should get Speed & Scale by John Doerr.” - Meryl Streep “A practical guide for participation in decarbonizing the global economy, a task as challenging as it is urgent.” - Christiana Figueres
Conversations make or break everything in sales. Every conversation you have is an opportunity to find new prospects, win new customers, and increase sales. Rainmaking Conversations provides a proven system for leading masterful conversations that fill the pipeline, secure new deals, and maximize the potential of your account. Rainmaking Conversations offers a research-based, field-tested, and practical selling approach that will help you master the art of the sales conversation. This proven system revolves around the acronym RAIN, which stands for Rapport, Aspirations and Afflictions, Impact, and New Reality. You'll learn how to ask your prospects and clients the right questions, and help them set the agenda for success. Armed with the knowledge of the markets you serve, the common needs of prospects, and how your products and services can help, you can become a trusted advisor to your clients during and after the sale. With the RAIN system, you'll be able to: Build rapport and trust from the first contact Create conversations with prospects, referral sources, and clients using the telephone, email, and mail Uncover the real need behind client challenges Make the case for improved business impact and return on investment (ROI) for your prospects Understand and communicate your value proposition Apply the 16 principles of influence in sales Overcome and prevent all types of objections, including money Craft profitable solutions and close the deal The world-class RAIN SellingSM methodology has helped tens of thousands of people lead powerful sales conversations and achieve breakthrough sales performance. Start bridging the gap between "hello" and profitable relationships today.
The syndicated columnist teams up with an expert on the effect of foreign labor on technology workers to challenge popular misconceptions about foreign labor and reveal corrupt practices that are undermining America's high-skill workbase,"--NoveList.
The Fisher Body Craftsman's Guild was a national auto design competition sponsored by the Fisher Body Division of General Motors. This competition was for teenagers to compete for college scholarships by designing and building scale model "dream" cars. Held from the 1930s through the 1960s, it helped identify and nurture a whole generation of designers and design executives. Virgil M. Exner, Jr., Charles M. Jordan, Robert W. Henderson, Robert A. Cadaret, Richard Arbib, Elia 'Russ' Russinoff, Galen Wickersham, Ronald C. Hill, Edward F. Taylor, George R. Chartier, Charles W. Pelly, Gary Graham, Charles A. Gibilterra, E. Arthur Russell, William A. Moore, Terry R. Henline, Paul Tatseos, Allen T. Weideman, Kenneth J. Dowd, Stuart Shuster, John M. Mellberg, Harry E. Schoepf, and Ronald J. Will, are among those designers and design executives who participated in the Guild. The book also describes many aspects of the miniature model Napoleonic Coach and other scale model cars the students designed.
The Francis Effect explores how a church once known as a towering force for social justice became known for a narrow agenda most closely aligned with one political party, and then looks at the opportunities for change in the “age of Francis.” Pope Francis has become an unlikely global star whose image has graced the covers of Rolling Stone, The New Yorker, Time, and even the nation’s oldest magazine for gays and lesbians. The first Latin American pope, the first Jesuit, and the first to take the name of a beloved saint of the poor, Francis is shaking up a church that has been mired in scandal and demoralized by devastating headlines. His bracing critique of an out-of-touch hierarchy, pastoral style when it comes to divisive issues, and humble gestures rejecting the trappings of papal power have changed the conversation about the world’s most powerful religious institution. But in the United States, Pope Francis finds a church that has been transformed over the past three decades by a vocal minority of culture warrior bishops, conservative intellectuals, and Christian evangelicals. The first half of the book analyzes the key trends that shaped the Catholic Church over the past century, while the second half looks at the words and actions of Pope Francis, and what they mean for real change.
The fabric of democracy is threadbare in many contemporary societies. Connections that are vital to the functioning and integrity of our democratic systems are wearing thin. Citizens are increasingly disconnected — from their elected representatives, from one another in the public sphere, and from complex processes of public policy. In such disconnected times, how can we strengthen and renew our democracies? This book develops the idea of democratic mending as a way of advancing a more connective approach to democratic reform. It is informed by three rich empirical cases of connectivity in practice, as well as cutting-edge debates in deliberative democracy. The empirical cases uncover empowering and transformative modes of political engagement that are vital for democratic renewal. The diverse actors in this book are not withdrawing, resisting or seeking autonomy from conventional institutions of representative democracy but actively experimenting with ways to improve and engage with them. Through their everyday practices of democratic mending they undertake crucial systemic repair work and strengthen the integrity of our democratic fabric in ways that are yet to be fully acknowledged by scholars and practitioners of democratic reform.
An urgent reality check for America’s blinkered fixation on STEM education. We live in an era of STEM obsession. Not only do tech companies dominate American enterprise and economic growth while complaining of STEM shortages, but we also need scientific solutions to impending crises. As a society, we have poured enormous resources—including billions of dollars—into cultivating young minds for well-paid STEM careers. Yet despite it all, we are facing a worker exodus, with as many as 70% of STEM graduates opting out of STEM work. Sociologist John D. Skrentny investigates why, and the answer, he shows, is simple: the failure of STEM jobs. Wasted Education reveals how STEM work drives away bright graduates as a result of “burn and churn” management practices, lack of job security, constant training for a neverending stream of new—and often socially harmful—technologies, and the exclusion of women, people of color, and older workers. Wasted Education shows that if we have any hope of improving the return on our STEM education investments, we have to change the way we’re treating the workers on whom our future depends.
Ted Williams is perhaps the most fascinating, the most controversial - yes, and possibly the greatest - figure in American sports history. Only Babe Ruth, Muhammad Ali, and Michael Jordan stand on a pedestal with him. It is sad that millions of young people know only what they have read of his death. This book is not about his death. It is about his life. Ted Williams was an enigma, who just wouldn't fit into a mold. The Boston press once took a poll to name the least cooperative, most temperamental, most generous, and most cooperative players on the Red Sox. Williams came in first in every category. I knew Ted Williams for 45 years, beginning in 1957, and saw him play for 20, beginning in 1941. This has given me a unique box seat to this amazing chapter of Americana. To me he is the Beethoven and Monet of baseball. But why another Ted Williams book? Ted is already the subject of a large and growing hagiography of excellent and readable books. His own My Turn At Bat is one of the most engaging autobiographies in sports literature. I made a modest contribution in 1991 with The Last 400 Hitter, about his magnificent season of 1941. Each biography draws on different sources. They are like the blind men who clutch different parts of an elephant. Each adds to the mosaic, as each gropes to discover this ebullient yet elusive and enigmatic man. In the present work I have tapped hitherto untapped sources in hopes of presenting the most complete story yet assembled of an amazing Renaissance man. Based on half a century of research, I have examined this many-sided genius from as many new angles as possible, hoping to paint the Cromwellian portrait that he himself would have wanted, warts and all. Ted and I spent hours probing his memory for games and players now largely lost to living memory. Beginning 20 years ago I also probed the memories of dozens of men, many now gone, who played with and against
In placing his argument within the context of liberal-democratic values Thiessen gives concrete examples of objections to religious schools and offers practical suggestions that follow from the philosophical treatment of the problem. In Defence of Religious Schools and Colleges bridges the gap between philosophical argument and educational practice. It will be of interest not only to philosophers and educational theorists but also to practitioners in education. Academics, policy makers, political theorists, lay-people, teachers, administrators, and parents - those who object to religious schools and colleges and those who find themselves trying to answer the objections - will benefit from reading this book.
What does the world want? According to John Battelle, a company that answers that question—in all its shades of meaning—can unlock the most intractable riddles of business and arguably of human culture itself. And for the past few years, that’s exactly what Google has been doing. But The Search offers much more than the inside story of Google’s triumph. It’s a big-picture book about the past, present, and future of search technology and the enormous impact it’s starting to have on marketing, media, pop culture, dating, job hunting, international law, civil liberties, and just about every other sphere of human interest.
The second edition of History of the Development of Building Construction in Chicago is a tribute to Frank Randall's vision and resource to Chicago area architects, engineers, preservation specialists, and other members of the building industry."--BOOK JACKET.
John Maxwell and Rob Hoskins have invested their lives as champions of change. Maxwell's organizations EQUIP and the John Maxwell Leadership Foundation have transformed communities by training more than five million leaders from literally every country in the world. Hoskins's One Hope has transformed the lives of more than one billion children and youth in 120 countries around the globe. Now, for the first time, these two leaders have partnered to write a book about how anyone, anywhere, can transform their world. Offering practical principles based on solid research and real-life experience, the authors teach how to recognize where and how to get started, who to recruit, when to mobilize people, what to do, how to communicate, and how to know when they've really hit the target. This accompanying workbook integrates the power of Maxwell's familiar and engaging leadership communication with the research-based international insights of Hoskins's and One Hope global experience. Transformation is within the reach of anyone who is willing to think, speak, and act in a way that values people and collaborates with them to bring about lasting positive change. This workbook will give them the tools to go through the steps, based on the trade book, to make that happen in their lives.
Church and State in American History illuminates the complex relationships among the political and religious authority structures of American society, and illustrates why church-state issues have remained controversial since our nation’s founding. It has been in classroom use for over 50 years. John Wilson and Donald Drakeman explore the notion of America as “One Nation Under God” by examining the ongoing debate over the relationship of church and state in the United States. Prayers and religious symbols in schools and other public spaces, school vouchers and tax support for faith-based social initiatives continue to be controversial, as are arguments among advocates of pro-choice and pro-life positions. The updated 4th edition includes selections from colonial charters, Supreme Court decisions, and federal legislation, along with contemporary commentary and incisive interpretations by modern scholars. Figures as divergent as John Winthrop, Anne Hutchinson, James Madison, John F. Kennedy, and Sandra Day O’Connor speak from these pages, as do Robert Bellah, Clarence Thomas, and Ruth Bader Ginsberg. The continuing public and scholarly interest in this field, as well as a significant evolution in the Supreme Court’s church-state jurisprudence, renders this timely re-edition as essential reading for students of law, American History, Religion, and Politics.
A New Companion to Digital Humanities offers the most comprehensive and up-to-date collection of research currently available in this dynamic and burgeoning field"--Provided by publisher.
This volume, the fruit of co operation between a British and Russian historian, seeks to review comparatively the progress made in recent years, largely thanks to the opening of the Russian archives, in enlarging our understanding of Stalin and
Fenway Park. The name evokes a team and a sport that have become more synonymous with a city's identity than any stadium or arena in the country. Since opening in the same week of 1912 that the Titanic sank, the park's instantly recognizable confines have seen some of the most dramatic happenings in baseball history, including Carlton Fisk's "Is it fair?" home run in the 1975 World Series and Ted Williams's perfectly scripted long ball in his final at-bat. For 100 years, the Fenway faithful have been tested. They have known triumph and heartbreak, miracles and curses -- well, one curse in particular -- to such a degree that an entire nation of fans heaved a collective sigh of relief when Dave Roberts stole a base by a fingertip in 2004, triggering the most amazing comeback in the game's annals. To sit and watch a game at Fenway is to recognize that the pitcher is standing on the same mound where Walter Johnson, Christy Mathewson, and Babe Ruth pitched, that a hitter is in the same batter's box where Ty Cobb and Hank Aaron and Shoeless Joe Jackson dug in to take their swings. This is a ballpark that has embraced its odd construction quirks, including the bizarre triangle out in center field and the Green Monster that looms above the left fielder, and today -- for better and for worse -- it remains largely unchanged from the day it opened. In its long history, Fenway has hosted football, hockey, soccer, boxing, and so much more. It has provided a backdrop to hundreds of historic events having nothing to do with sports, including concerts, religious gatherings, and political rallies. It was the site of Franklin Delano Roosevelt's final campaign address, as well as visits by music luminaries from Stevie Wonder to Bruce Springsteen to the Rolling Stones. Through it all, the Boston Globe has been the consistent, respected chronicler of every important moment in park history. In fact, the newspaper played a remarkable role in Fenway's creation and evolution: the Taylor family -- founders and longtime owners of the Globe -- owned the ballclub in 1912, helped finance the new stadium, and renamed the team the "Red Sox". It is the Globe's insider perspective, combined with more than a century of exemplary journalism, that makes this book the definitive narrative history of both park and team, and a centennial collectors' item unlike any other. Its pages offer a level of detail that is unmatched, with exceptional writing and hundreds of rarely seen photographs and illustrations. This is Fenway Park, the complete story, unfiltered and expertly told.
The playwright George Bernard Shaw once said "The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends on the unreasonable man." Highly unconventional capitalists and entrepreneurs who are solving some of the world's great economic, social, and environmental problems are, in the process, disrupting existing industries, value chains, and business models, and replacing them with fast-growing markets in all corners of the world. The Power of Unreasonable People argues that leaders and decision-makers can gain insight into the future of market opportunity from the mindset and strategies of this new type of entrepreneur. The book offers an on-the-ground look at social entrepreneurs by identifying a new breed of "unreasonable" entrepreneurs, explaining how their enterprises have been built, exploring the impact of their work on future market risks and opportunities, and finally highlighting lessons for tomorrow's leaders. Incumbents who recognize the value of investing in, partnering with, and learning from these entrepreneurial operations will be better positioned to adapt to the disruption and adopt new business practices. John Elkington is the Founder, Chief Entrepreneur, and Non-Executive Director of the international consultancy SustainAbility. Pamela Hartigan is Managing Director for the Schwab Foundation for Social Entrepreneurship.
“A rare triumph” (The New York Times Book Review), this powerful memoir about the divergent paths taken by two brothers is a classic work from one of the greatest figures in American literature: a reflection on John Edgar Wideman’s family and his brother’s incarceration—a classic that is as relevant now as when originally published in 1984. A “brave and brilliant” (The Philadelphia Inquirer) portrait of lives arriving at different destinies, the classic John Edgar Wideman memoir, Brothers and Keepers, is a haunting portrait of two brothers—one an award-winning writer, the other a fugitive wanted for a robbery that resulted in a murder. Wideman recalls the capture of his younger brother, Robby, details the subsequent trials that resulted in a sentence of life in prison, and provides vivid views of the American prison system. A gripping, unsettling account, Brothers and Keepers weighs the bonds of blood, affection, and guilt that connect Wideman and his brother and measures the distance that lies between them. “If you care at all about brotherhood and dignity…this is a must-read book” (The Denver Post). With a new afterword by his brother Robert Wideman, recently released after more than fifty years in prison.
the definitive guide to the theory and practice of water treatment engineering THIS NEWLY REVISED EDITION of the classic reference provides complete, up-to-date coverage of both theory and practice of water treatment system design. The Third Edition brings the field up to date, addressing new regulatory requirements, ongoing environmental concerns, and the emergence of pharmacological agents and other new chemical constituents in water. Written by some of the foremost experts in the field of public water supply, Water Treatment, Third Edition maintains the book's broad scope and reach, while reorganizing the material for even greater clarity and readability. Topics span from the fundamentals of water chemistry and microbiology to the latest methods for detecting constituents in water, leading-edge technologies for implementing water treatment processes, and the increasingly important topic of managing residuals from water treatment plants. Along with hundreds of illustrations, photographs, and extensive tables listing chemical properties and design data, this volume: Introduces a number of new topics such as advanced oxidation and enhanced coagulation Discusses treatment strategies for removing pharmaceuticals and personal care products Examines advanced treatment technologies such as membrane filtration, reverse osmosis, and ozone addition Details reverse osmosis applications for brackish groundwater, wastewater, and other water sources Provides new case studies demonstrating the synthesis of full-scale treatment trains A must-have resource for engineers designing or operating water treatment plants, Water Treatment, Third Edition is also useful for students of civil, environmental, and water resources engineering.
On March 31, 1943, the musical Oklahoma! premiered and the modern era of the Broadway musical was born. Since that time, the theatres of Broadway have staged hundreds of musicals--some more noteworthy than others, but all in their own way a part of American theatre history. With more than 750 entries, this comprehensive reference work provides information on every musical produced on Broadway since Oklahoma's 1943 debut. Each entry begins with a brief synopsis of the show, followed by a three-part history: first, the pre-Broadway story of the show, including out-of-town try-outs and Broadway previews; next, the Broadway run itself, with dates, theatres, and cast and crew, including replacements, chorus and understudies, songs, gossip, and notes on reviews and awards; and finally, post-Broadway information with a detailed list of later notable productions, along with important reviews and awards.
A good sport scientist and coach must understand both the underlying mechanisms and the practical application of training principles. Strength and Conditioning in Sports: From Science to Practice is unique in that it covers both of these areas in a comprehensive manner. This textbook "connects" the mechanism with practical application. Selecting the appropriate training process is paramount to success in competitive sport. A major component of this textbook is the detailed explanations of developing that process from creating an annual plan, selection of the appropriate periodization model and how to program that model. In application, connecting physiology to performance can be enhanced by using appropriate athlete monitoring techniques. Although there can be overlap, monitoring can be divided into two components: fatigue management and program efficacy. One of the features of this text is the in-depth description of how the monitoring process should take place and how monitoring data can be used in program application. This exciting new text provides a comprehensive overview of the application of science to sport and will be key reading for undergraduate and postgraduate students of strength and conditioning, athletic training, exercise physiology, human performance, personal training, and other related disciplines of sport science and kinesiology.
Natural disasters are occasional intense events that disturb Earth's surface, but their impact can be felt long after. Hazard events such as earthquakes, volcanos, drought, and storms can trigger a catastrophic reshaping of the landscape through the erosion, transport, and deposition of different kinds of materials. Geomorphology and Natural Hazards: Understanding Landscape Change for Disaster Mitigation is a graduate level textbook that explores the natural hazards resulting from landscape change and shows how an Earth science perspective can inform hazard mitigation and disaster impact reduction. Volume highlights include: Definitions of hazards, risks, and disasters Impact of different natural hazards on Earth surface processes Geomorphologic insights for hazard assessment and risk mitigation Models for predicting natural hazards How human activities have altered 'natural' hazards Complementarity of geomorphology and engineering to manage threats
Health Care Marketing: Tools and Techniques provides the reader with essential tips, strategies, tools and techniques for successful marketing in the health care industry. Complete with summary questions and learning objectives, this book is a must-have resource for anyone interested in health care marketing. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.
For more than a hundred years, baseball has been woven into the American way of life. By the time they reach high school, children have learned about the struggles and triumphs of players like Jackie Robinson. Generations of family members often gather together to watch their favorite athletes in stadiums or on TV. Famous players like Babe Ruth, Joe DiMaggio, Hank Aaron, Cal Ripken, and Derek Jeter have shown their athletic prowess on the field and captured the hearts of millions of fans, while the sport itself has influenced American culture like no other athletic endeavor. In Baseball and American Culture: A History, John P. Rossi builds on the research and writing of four generations of baseball historians. Tracing the intimate connections between developments in baseball and changes in American society, Rossi examines a number of topics including: the spread of the sport from the North to the South during the Civil War the impact on the sport during the Depression and World War II baseball’s expansion in the post-war years the role of baseball in the Civil Rights movement the sport’s evolution during the modern era Complimented by supplementary readings and discussion questions linked to each chapter, this book pays special attention to the ways in which baseball has influenced American culture and values. Baseball and American Culture is the ultimate resource for students, scholars, and fans interested in how this classic sport has helped shape the nation.
The story of Steve Schwarzman, Blackstone, and a financial revolution, King of Capital is the greatest untold success story on Wall Street. In King of Capital, David Carey and John Morris show how Blackstone (and other private equity firms) transformed themselves from gamblers, hostile-takeover artists, and ‘barbarians at the gate’ into disciplined, risk-conscious investors while the financial establishment—banks and investment bankers such as Citigroup, Bear Stearns, Lehman, UBS, Goldman Sachs, Merrill Lynch, Morgan Stanley—were recklessly assuming risks, leveraging up to astronomical levels and driving the economy to the brink of disaster. Now, not only have Blackstone and a small coterie of competitors wrested control of corporations around the globe, but they have emerged as a major force on Wall Street, challenging the likes of Goldman Sachs and Morgan Stanley for dominance. Insightful and hard-hitting, filled with never-before-revealed details about the workings of a heretofore secretive company that was the personal fiefdom of Schwarzman and Peter Peterson, King of Capital shows how Blackstone and private equity will drive the economy and provide a model for how financing will work in the years to come.
The acclaimed classic on the statistical analysis of baseball records in order to evaluate players and win more games. Long before Moneyball became a sensation or Nate Silver turned the knowledge he’d honed on baseball into electoral gold, John Thorn and Pete Palmer were using statistics to shake the foundations of the game. First published in 1984, The Hidden Game of Baseball ushered in the sabermetric revolution by demonstrating that we were thinking about baseball stats—and thus the game itself—all wrong. Instead of praising sluggers for gaudy RBI totals or pitchers for wins, Thorn and Palmer argued in favor of more subtle measurements that correlated much more closely to the ultimate goal: winning baseball games. The new gospel promulgated by Thorn and Palmer opened the door for a flood of new questions, such as how a ballpark’s layout helps or hinders offense or whether a strikeout really is worse than another kind of out. Taking questions like these seriously—and backing up the answers with data—launched a new era, showing fans, journalists, scouts, executives, and even players themselves a new, better way to look at the game. This brand-new edition retains the body of the original, with its rich, accessible analysis rooted in a deep love of baseball, while adding a new introduction by the authors tracing the book’s influence over the years. A foreword by ESPN’s lead baseball analyst, Keith Law, details The Hidden Game’s central role in the transformation of baseball coverage and team management and shows how teams continue to reap the benefits of Thorn and Palmer’s insights today. Thirty years after its original publication, The Hidden Game is still bringing the high heat—a true classic of baseball literature. Praise for The Hidden Game “As grateful as I was for the publication of The Hidden Game of Baseball when it first showed up on my bookshelf, I’m even more grateful now. It’s as insightful today as it was then. And it’s a reminder that we haven’t applauded Thorn and Palmer nearly loudly enough for their incredible contributions to the use and understanding of the awesome numbers of baseball.” —Jayson Stark, senior baseball writer, ESPN.com “Just as one cannot know the great American novel without Twain and Hemingway, one cannot know modern baseball analysis without Thorn and Palmer.” —Rob Neyer, FOX Sports
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