TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description
The Development of Persistent Criminality addresses one of the most pressing problems of modern criminology: Why do some individuals become chronic, persistent offenders? Because chronic offenders are responsible for the majority of serious crimes committed, understanding which individuals will become chronic offenders is an important step in helping us develop interventions. This volume bridges the gap between the criminological literature, which has recently focused on the existence of various criminal trajectories, and the developmental psychology literature, which has focused on risk factors for conduct problems and delinquency. In it, chapters by some of the most widely published authors in this area unite to contribute to a knowledge base which will be the next major milestone in the field of criminology. The authors of this volume represent a unique gathering of international, interdisciplinary social problem so that we can prevent the enormous human and economic costs associated with serious crimes, these authors share their insights and findings on topics such as families and parenting, poverty, stressful life events, social support, biology and genetics, early onset, foster care, educational programs for juvenile offenders, deterrence, and chronic offending among females. Significant attention is paid throughout to longitudinal studies of offending. Several authors also share new theoretical approaches to understanding persistence and chronicity in offending, including an expansion of the conceptualization of the etiology of self-control, a discussion of offender resistance to social control, a dynamic developmental systems approach to understanding offending in young adulthood, and the application of Wikström's situational action theory to persistent offending.
“A very fair and balanced portrait of one of the Regency era’s most remarkable—and most unknown—women” from the authors of A Right Royal Scandal (Jacqueline Reiter, author of Earl of Shadows). Rachel Charlotte Williams Biggs lived an incredible life, one which proved that fact is often much stranger than fiction. As a young woman she endured a tortured existence at the hands of a male tormentor, but emerged from that to reinvent herself as a playwright and author; a political pamphleteer and a spy, working for the British Government; and later single-handedly organizing George III’s jubilee celebrations. Trapped in France during the revolutionary years of 1792–95, she published an anonymous account of her adventures. However, was everything as it seemed? The extraordinary Mrs. Biggs lived life upon her own terms in an age when it was a man’s world, using politicians as her mouthpiece in the Houses of Parliament and corresponding with the greatest men of the day. Throughout it all though, she held on to the ideal of her one youthful true love, a man who abandoned her to her fate and spent his entire adult life in India. In A Georgian Heroine, we delve into Mrs. Biggs’ life to reveal her accomplishments and lay bare her continued reinvention of herself. This is the bizarre but true story of an astounding woman persevering in a man’s world. “Reading the first few pages of this absorbing biography, it is hard to believe that the authors haven’t concocted a wild historical spoof, for this is truly an amazing story.” —Jane Austen’s Regency World
Features Elizabeth Gaskell's work. This work brings together her journalism, her shorter fiction, which was published in various collections during her lifetime, her early personal writing, including a diary written between 1835 and 1838 when she was a young mother, her five full-length novels and "The Life of Charlotte Bronte".
Thugs and Thieves argues that understanding the differential etiology of violence constitutes a fundamental chasm in the empirical literature. The authors address the important, unanswered question of why some individuals commit violent offenses while others restrict themselves to nonviolent ones.
Now with SAGE Publishing! The Invisible Woman: Gender, Crime, and Justice offers a thorough exploration of the theories and issues regarding the experiences of women and girls with the criminal justice system as victims, offenders, and criminal justice professionals. Working to counter the "invisibility" of women in criminal justice, this definitive text utilizes a feminist perspective that incorporates current research, theory, and the intersections of sexism with racism, classism, and other types of oppression. Focusing on empowerment of marginalized populations, author Joanne Belknap’s gendered approach to the criminal justice system examines how to improve the visibility of women and to promote their role in society. Included with this title: The password-protected Instructor Resource Site (formally known as SAGE Edge) offers access to all text-specific resources, including a test bank and editable, chapter-specific PowerPoint® slides.
Anomie, strain and subcultural theories are among the leading theories of crime. Anomie theories state that crime results from the failure of society to regulate adequately the behavior of individuals, particularly the efforts of individuals to achieve monetary success. Strain theories focus on the impact of strains or stressors on crime, including the inability to achieve monetary success through legal channels. And subcultural theories argue that some individuals turn to crime because they belong to groups that excuse, justify or approve of crime. This volume presents the leading selections on each theory, including the original statements of the theories, key efforts to revise the theories, and the latest statements of each theory. The coeditors, Robert Agnew and Joanne Kaufman, are prominent strain theorists; and their introductory essay provides an overview of the theories, discusses the relationship between them, and introduces each of the selections.
The Long Eighteenth Century was the Age of Revolutions, including the first sexual revolution. In this era, sexual toleration began and there was a marked increase in the discussion of morality, extra-marital sex, pornography and same-sex relationships in both print and visual culture media. William Gibson and Joanne Begiato here consider the ways in which the Church of England dealt with sex and sexuality in this period. Despite the backdrop of an increasingly secularising society, religion continued to play a key role in politics, family life and wider society and the eighteenth-century Church was still therefore a considerable force, especially in questions of morality. This book integrates themes of gender and sexuality into a broader understanding of the Church of England in the eighteenth century. It shows that, rather than distancing itself from sex through diminishing teaching, regulation and punishment, the Church not only paid attention to it, but its attitudes to sex and sexuality were at the core of society's reactions to the first sexual revolution.
This Annual Editions reader of public press articles addresses crime and justice in America; victimology; the police; the judicial system; juvenile justice; and punishment and corrections. Our student Web site, Dushkin Online (www.dushkin.com/online/), is designed to support Annual Editions titles.
This Thirty-Second Edition of ANNUAL EDITIONS: CRIMINAL JUSTICE provides convenient, inexpensive access to current articles selected from the best of the public press. Organizational features include: an annotated listing of selected World Wide Web sites; an annotated table of contents; a topic guide; a general introduction; brief overviews for each section; a topical index; and an instructor’s resource guide with testing materials. USING ANNUAL EDITIONS IN THE CLASSROOM is offered as a practical guide for instructors. ANNUAL EDITIONS titles are supported by our student website, www.mhcls.com/online.
From the authors of An Infamous Mistress: “The tale of two juicy 19th-century scandals, both concerning the aristocratic Cavendish-Bentinck family” (Cheshire Life). Almost two books in one, A Right Royal Scandal recounts the fascinating history of the irregular love matches contracted by two successive generations of the Cavendish-Bentinck family, ancestors of the British royal family. The first part of this intriguing book looks at the scandal that erupted in Regency London, just months after the Battle of Waterloo, when the widowed Lord Charles Bentinck eloped with the Duke of Wellington’s married niece. Over two decades later and while at Oxford University, Lord Charles’ eldest son fell in love with a beautiful Romany girl, and secretly married her. When his alliance was discovered, he was cast adrift by his family—with devastating consequences. A love story as well as a brilliantly researched historical biography, this is a continuation of Joanne Major and Sarah Murden’s first biography, An Infamous Mistress, about the eighteenth-century courtesan Grace Dalrymple Elliott, whose daughter was the first wife of Lord Charles Bentinck. The book ends by showing how, if not for a young gypsy and her tragic life, the British monarchy would look very different today. “An easy read of a subject that keeps you engrossed from start to finish. This book is brilliant for those who enjoy the scandals of historical television, with the added authenticity of historical fact.” —History of Royals “The plots may seem to come straight out of the world of Regency Romance but they are all true, and carefully annotated and verified by Major and Murden.” —Naomi Clifford, author of The Murder of Mary Ashford
No Stopping for Lions is an unforgettable adventure that is sure to inspire us all to step outside our comfort zone. When Joanne Glynn and her husband Neil travelled around Africa for a year, the warmth of the people, beauty of the landscape and awe-inspiring diversity of the wildlife soon worked their way into the travellers' hearts and souls. From encounters with waterlogged warthogs to conversations with street kids orphaned by the AIDS epidemic and Maasai warriors grappling with the clash between tradition and progress, Jo has captured the humour and the pathos, the tragedy and the wonder that is Africa.
Table of Contents: Foreword, by J. I. Packer 1. In Search of Piety’s Forgotten Discipline 2. A Royal Conflict over Prophesyings and the Origins of Puritan Conference 3. Scripture for Puritan Eyes: The Word Read 4. Scripture for Puritan Ears: The Word Heard 5. Holy Conference: “A Kind of Paradise” 6. Holy Conference: Categorized and Exercised 7. Puritan Conference for the Contemporary Church
This twenty-ninth edition of Annual Editions: Criminal Justice is a collection of articles from the best of the public press. Our student website, Dushkin Online (www.dushkin.com/online/), is designed to support Annual Editions titles.
Reexamining the Nature of Leadership and "Followership" in Light of Biblical Teaching The market is flooded with books, conferences, and workshops on how to be a better leader. In most companies, leaders are noticed and applauded while followers are often viewed as weak and passive. However, Scripture tells us a different story; although leadership is valued and respected, being obedient followers of Christ is at the very heart of faith. In The Call to Follow, Richard Langer and Joanne J. Jung teach readers that "followership" is essential to both organizational and spiritual flourishing. They argue that followership requires the development of specific skills and virtues modeled and extolled throughout Scripture. They point to examples of people from the Bible and church history who focused on following in the footsteps of their Savior rather than positions of leadership among others. This helpful book seeks to dismantle the idol of leadership that's so prevalent in our culture and points us instead to the biblical concept of followership. Biblically Centered: Contains examples of "followership" from Scripture and church history Mission Oriented: Explains how being a follower of Jesus Christ is a missional calling Community Focused: Written to encourage Christ followers, in both leadership and followership positions
In the very beginning, God made the male and female equal in gender and power, so how did the female become secondary to the male? This book comprehensively reviews the initial gender equality of the sexes, how it was lost, and why it should be reclaimed. Accurate translation evidence is provided for words like desire, rule, head, and submission—words that have unnecessarily held back all females, especially Christian females, for thousands of years. Clear analysis of male/female brain functions, biblical languages, patriarchy, ancient law codes, complementarianism, slavery, rape, marriage, and verses like Genesis 3:16 and 1 Tim. 2:12 should satisfy most skeptics that it was never God’s intention for the female to be second to the male on a human totem pole. They were made to stand together on the same rung of creation’s hierarchical ladder and to freely use all of their talents and abilities. Females are now, and always have been, equally loved in the sight of God and needed in the Church and world.
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