A KIRKUS REVIEWS BEST BOOK OF 2017 A classic Catalan work about love, family, and class during the Spanish Civil war. Spain, 1937. Posted to the Aragonese front, Lieutenant Lluís Ruscalleda eschews the drunken antics of his comrades and goes in search of intrigue. But the lady of Castel de Olivo—a beautiful widow with a shadowy past—puts a high price on her affections. In Barcelona, Trini Milmany struggles to raise Lluís’s son on her own, letters from the front her only solace. With bombs falling as fast as the city’s morale, she leaves to spend the winter with Lluís’s brigade on a quiet section of the line. But even on “dead” fronts the guns do not stay silent for long. Trini’s decision will put her family’s fate in the hands of Juli Soleràs, an old friend and a traitor of easy conscience, a philosopher-cynic locked in an eternal struggle with himself. Joan Sales, a combatant in the Spanish Civil War, distilled his experiences into a timeless story of thwarted love, lost youth, and crushed illusions. A thrilling epic that has drawn comparison with the work of Dostoyevsky and Stendhal, Uncertain Glory is a homegrown counterpart to classics such as Homage to Catalonia and For Whom the Bell Tolls.
New in this edition is a 20 page section on the use of ICT resources in teaching and learning about statistics. The book also includes over 300 worked examples and advice on how to break down calculations into easy stages.
Breakthrough marketing: revitalize brands, optimize investments, link marketing to performance, even apply winning marketing strategies in the public sector Three full books of proven marketing strategy principles and actionable solutions! Discover how to revitalize any brand, and drive it to unprecedented success… apply the right metrics to all your marketing investments, get accurate answers, and use them to systematically improve ROI... tightly link marketing with business performance… bring powerful marketing strategies to the public sector… and much more! From world-renowned leaders and experts, including Philip Kotler, Nancy R. Lee, Paul W. Farris, Neil T. Bendle, Phillip E. Pfeifer, David J. Reibstein, Larry Light, and Joan Kiddon
Provide your students with the tools they need to establish and manage a successful real estate brokerage with this practical business guide. Real Estate Brokerage: A Management Guide will help your students become more effective managers, leaders and communicators in today's constantly changing business climate. Highlights include: * New Web Links Appendix encourages students to further explore key topics. * Text based on the established POSDC ("Planning, Organizing, Staffing, Directing, and Controlling") Management Model. * How to approach gives students practice with policy manuals, marketing materials, forms, and loan proposals. * Free Instructor Resource Guide includes lecture outlines, classroom resources, chapter quizzes, and final exams. Real Estate Brokerage: A Management Guide Workbook, 6th Ed. Textbook with workbook edition
No one has done more to emphasise the significance of the land in early modern England that Joan Thirsk, whose writings are both an important contribution to its history and point the way for future research. The subjects of this collection include the origin and nature of the common fields, Tudor enclosures, the Commonwealth confiscation of Royalist land and its subsequent return after the Restoration, inheritance customs, and the role of industries in the rural economy, among them stocking knitting.
Perhaps the worst thing about war is the peace that follows . . ." Winds of the Night is the follow-up, published almost thirty years later, to Joan Sales' acclaimed masterwork of the Spanish Civil War, Uncertain Glory. It describes the shell-shocked wasteland that was post-war Catalonia through the eyes of Cruells, a Republican chaplain who survives the war, and completes his theological studies only to lose his faith in a world where it seems all hope has been extinguished. As he struggles to function as a rural priest, his steps are dogged by a ghostly figures from his past, such as Lamoneda, a fascist agent provocateur who now hobnobs with Himmler and misses few opportunities to turn the febrile post-war atmosphere to his financial advantage. Against his wishes, Creulls is drawn into obsessive dialogues about the war in which only lunacy prevails, for Lamoneda seems to hold the key to the whereabouts of an old friend - the mercurial Juli Soleràs, whose charisma, for all his betrayals, still holds Cruells in thrall. An essential coda to the modern classic that is Uncertain Glory, Winds of the Night is a Beckettian vision of the traumas of combatants and country hidden beneath the rhetoric of the victors. Translated from the Catalan by Peter Bush
This state-specific principles book provides over 800 practice questions as well as other tools to help students review and practice what they have learned. Other features include a matching key term review and a comprehensive math chapter.
What's Ahead; Case Study 5.1 Performance Reports; Case Study 5.2 Setting the Budget; References; CHAPTER 6. Media Consumers: Measurement and Metrics; Chapter Objectives; Audiences: Consumers and Customers, Viewers, Listeners, Readers, Users, Players, Friends, and Followers; Research and Content; A Day in the Life of Debbie Carter; Identifying Market Segments; Summary; What's Ahead; Case Study 6.1 Audiences and Programming; References; CHAPTER 7. Managing the Production Process; Chapter Objectives; Introduction; The Many Languages of Digital Creation; Traditional Production.
The book explains the new vocabulary of media moguls, such as bandwidth, digital rights management, customer relations management, distributed work groups, centralized broadcast operations, automated playlists, server-based playout, repurposing, mobisodes, TV-to-DVD, and content management.
Fundamentals of Performance Improvement, 3rd Edition Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. “It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?” —CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies “Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.” —DIANA WHITNEY, PhD, president, Corporation for Positive Change “If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University “Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia
An indispensable guide to the design and execution of business improvement projects in real organizational settings. This new edition contains more illustrative cases and cases for instruction and has an improved focus on designs and the design process. It is suitable for both business students and professionals working in organizations.
Master the interpersonal side of management to enhance productivity and boost success Engagement is the manager's essential primer for dealing with difficult people and managing your team. Bestselling authors Lee G. Bolman and Joan V. Gallos are back with an engaging business novella that relates real, practical techniques captured in the 4-step SURE model for handling people problems. The story centers around a manager in a new job, and her experiences applying the four steps in leading her new team. Brief interludes punctuate the story throughout to provide room for reflection, and to explain the complex interpersonal dynamics at play in commonly encountered situations. Key lessons are underscored as the foundation for a sound people strategy, and the features and details of each rule are laid out in a clear, concise manner. You'll learn alongside the story's manager as she uses the model to find artful solutions to problems that could have easily derailed her chances of success. People are the hardest part of a manger's job. No matter how well-matched their skill sets, there is always the potential for interpersonal conflicts and strains to throw the team off-course. This book shows you deft strategies for addressing those challenges with a well thought-out framework for getting your team fully invested in the group's success. Find creative solutions to persistent issues Dig into the interpersonal dynamics at work Learn how to handle—and manage—difficult people Apply key strategies for engaging the team This compact, easy-to-apply set of guidelines draws on your leadership skills while providing a strong foundation for a new managerial approach. Effective management is frequently a tightrope between results and morale, and Engagement shows you how to find your balance and steady your team.
This much-needed book offers trainers, consultants, evaluation professionals, and human resource executives and practitioners a hands-on resource for understanding and applying the proven principles of confirmative evaluation. Confirmative evaluation is a marriage of evaluation and continuous improvement. Unlike other types of evaluation—which are used during the design of a learning program or applied immediately after conducting a program—confirmative evaluation follows several months after the program is implemented. It tests the endurance of outcomes, the return on investment, and establishes the effectivenss, efficiency, impact, and value of the training over time.
A brand new collection of authoritative guides to marketing innovation 4 authoritative books deliver state-of-the-art guidance for more innovative, more effective, more measurably successful marketing! This 4-book collection will help you bring world-class innovation to marketing and everything that touches it! Start with Making Innovation Work: a formal process that can help you drive top and bottom line growth from innovation throughout marketing and beyond. Packed with new examples, it will help you define the right strategy for effective marketing innovation… structure organizations and incentivize teams to innovate… implement management systems to assess your progress… effectively use metrics from idea creation through commercialization. Next, in Real-Time Marketing for Business Growth, top business consultant Monique Reece offers a proven, start-to-finish blueprint for igniting profitable, sustainable growth. Reece’s “PRAISE” process builds growth through six interrelated steps: Purpose, Research, Analyze, Implement, Strategize, and Evaluate/Execute. She demonstrates how to use fast, agile real-time planning techniques that are tightly integrated with execution… how to clarify your company’s purpose, customer value, and best opportunities… fix sales and marketing problems that have persisted for decades… accurately measure marketing’s real value… combine proven traditional marketing techniques with new social media practices… systematically and continually improve customer experience and lifetime value. Then, in Marketing in the Moment, leading Web marketing consultant Michael Tasner shows exactly how to drive maximum value from advanced Web, online, mobile, and social marketing. Discover which new technologies deliver the best results (and which rarely do)... how to use virtual collaboration to executive marketing projects faster and at lower cost... how to build realistic, practical action plans for the next three months, six months, and twelve months. Finally, in Six Rules for Brand Revitalization, Larry Light and Joan Kiddon teach invaluable lessons from one of the most successful brand revitalization projects in business history: the reinvigoration of McDonald’s®. Larry Light, the Global CMO who spearheaded McDonald’s breakthrough marketing initiatives, presents a systematic blueprint for resurrecting any brand, and driving it to unprecedented levels of success. Light and Joan Kiddon illuminate their blueprint with specific examples, offering detailed “dos” and “don’ts” for everything from segmentation to R&D, leadership to execution. If you’re in marketing (or anywhere near it) this collection’s techniques can powerfully and measurably improve your performance, starting today! From world-renowned marketing experts Tony Davila, Marc Epstein, Robert Shelton, Monique Reece, Michael Tasner, Larry Light, and Joan Kiddon
Demonstrate your expertise with Microsoft Office! Designed to help you practice and prepare for the 2013 PowerPoint Microsoft Office Specialist (MOS) exam, this all-in-one study guide features: Full, objective-by-objective exam coverage Easy-to-follow procedures and illustrations to review essential skills Hands-on practice tasks to apply what you've learned Includes downloadable practice files
Bringing to light new developments in the treatment of marital conflict, this second edition of How to Talk to a Narcissist addresses the ever-changing faces and phases of narcissism within the context of marital therapy. This is a practical guide that focuses on specific communication styles in addressing patients with severe narcissistic personality pathology, as well as those with borderline personality disorder. The book starts with an overview of the different kinds of narcissists and borderlines. Dr. Lachkar analyzes these high-conflict personality disorders from a clinical, psychodynamic, and psychoanalytic perspective and delves into the various defenses that a narcissist or borderline might use. Updated treatment approaches and techniques are included along with an examination of the historical and theoretical perspectives that ground these approaches. Also included are detailed case illustrations. This book is useful for both beginning and seasoned practitioners and is recommended for all clinicians treating individuals, couples, and groups within the scope of various narcissistic personality disorders.
This timely professional development guide reveals what it takes to recruit—and retain—quality talent by providing smart hiring techniques for interviewing, assessing, and screening applicants. One of the most important jobs of any manager is hiring the right people. Even in organizations with a human resources department, the final hiring decision often falls on a manager who has never been trained in effectively assessing a candidate's character or skill set. Additionally, the interview process itself is fraught with legal pitfalls, making this seemingly simple task one that could become costly and problematic if mishandled. This book teaches the critical techniques for selecting the right person for the job and the strategies that eliminate expensive hiring mistakes. Hire Smart and Keep 'Em: How to Interview Strategically Using POINT lays out a proven method—the POINT process—for recruiting and retaining high quality employees. A renowned business coach, Joan C. Curtis illustrates how interviews can be strategically conducted, demonstrates how illegal interview situations can be avoided, and explains how the latest technology can be implemented to make the whole process go smoothly.
What is intermediate accounting all about? There is a vast body of knowledge that must be mastered before you can account for the activities of an enterprise. It is the nitty-gritty course where it all happens. Every important financial accounting topic is included in this textbook. The book is a blend of technical knowledge; professional judgement; non-GAAP situations; a Canadian agenda; and an international view. In this book, the authors have taken a fresh look at the realities of Canadian business practice. A series of annual reports accompany this text as a value-added supplement.
Written for both beginners and experienced collectors, this antiques guide provides descriptions of some of the more prized antiques and collectibles, and explains how to find them and how to resell them. How can you recognize depression glass? How do you find valuable antiques at garage sales? And how can you get into the antiques business yourself? Buying & Selling Antiques is the perfect resource for the antiques dabbler, the garage-sale lover, the knick-knack admirer. Written for both beginners and experienced collectors, this guide provides descriptions of some of the more prized antiques and collectibles, and explains how to find them an how to resell them. The authors offer insiders' tips on cleaning and repair, auction strategies, how to set up displays and how to find the best markets for your wares. Buying & Selling Antiques and Collectibles is the indispensable guide for those who plan to start their own antiques business or who hope to make a little money from their hobby.
Michael Anthony, 20-year reading workshop practitioner at the secondary level, and Joan Kaywell, acclaimed author and advocate for young adult literature in learning, present Between the Lines, a creative paradigm shift for the English Language Arts workshop classroom. In contrast to the traditional sustained silent reading and individual conferencing model, an impractical commitment for most teachers, BtL invites collaborative engagement and active inquiry among students as well as on-demand writing and integrated YA literature, all designed to support existing middle and secondary level ELA classroom curriculum instruction and national academic learning standards while empowering English educators toward improved student literacy achievement and the creation of lifelong readers. The classroom activities, with student-friendly names like Book Chat Check and Pop Goes the Question, promote animated discussions in social learning contexts and produce writings supported by textual evidence from student selected texts. Clear step by step directions for facilitation and authentic models of resulting student writing are shared along with a standards-based lesson plan suitable for grades 6-12. Ongoing teacher/student journal conversations validate independent reader thought processes and provoke differentiated learning experiences. The book includes Common Core State Standards-based strategies for responding to students meaningfully and for inviting extensions beyond the book, motivating increasingly complex and connective writings. Sample dialogue journal entries are shared along with insightful commentary and practical analysis. Everything needed for implementing Between the Lines is contained within these pages, including a user friendly appendix filled with fully reproduceable classroom workshop materials, tips for reducing the teacher reading and writing loads, and suggestions for building an enviable classroom library stocked with award-winning adolescent literature.
Packed with real-life examples from the author's extensive fundraising experience, this essential handbook is complete with planning guidelines, sample worksheets and timetables, and all-new information on using the Internet, E-mail, websites, and on-line auctions as fundraising tools. It also includes expanded sections that cover working with celebrities to raise funds and winning corporate dollars."--BOOK JACKET.
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