Jim writes about his childhood during World War II, his time in the British Navy, his work on oil refineries and pipelines around the world, and facing the results of political upheaval in Africa and the Middle East. Judy concentrates on her memories of building and maintaining a home in diverse places, such as the American Virgin Islands, Brazil, Iran, Clinton, Iowa, Saudi Arabia, and Newburgh, Scotland. Together, they dealt with everything, from an attack of sea urchins in Aruba to being caught in one of the worlds most unexpected revolutions in Iran.
Charlie Chaplin the actor is universally synonymous with his beloved Tramp character. Chaplin the director is considered one of the great auteurs and innovators of cinema history. Less well known is Chaplin the composer, whose instrumental theme for Modern Times (1936) later became the popular standard "Smile," a Billboard hit for Nat "King" Cole in 1954. Chaplin was prolific yet could not read or write music. It took a rotating cast of talented musicians to translate his unorthodox humming, off-key singing, and amateur piano and violin playing into the singular orchestral vision he heard in his head. Drawing on numerous transcriptions from 60 years of original scores, this comprehensive study reveals the untold story of Chaplin the composer and the string of famous (and not-so-famous) musicians he employed, giving fresh insight into his films and shedding new light on the man behind the icon.
This Element is an excerpt from Inspire!: Why Customers Come Back (ISBN: 9780131361881) by Jim Champy. Available in print and digital formats. Give your customers what they really want (and will pay for): simplicity! Bob Parsons is a true believer in making things simple for his customers--even if it means managing extraordinary complexity behind the scenes. At Go Daddy, Parsons’ business model relies on the basics: Give customers feature-rich products, low pricing, and great support from real people located on-site and rigorously trained...
8 POWERFUL WAYS TO INSPIRE TODAY’S TOUGH CUSTOMERS IN TOUGH TIMES AND MAKE THEM STICK! “With Jim Champy’s well-proven gift for keen management analysis, today’s essential notions of business transparency, channel and customer alignment, and enduring cultural values become palpable, memorable, and—most important—usable.” Alan Spoon, Managing General Partner, Polaris Venture Partners “If you love the game of business, you’d be hard pressed to find a book with more ‘good moves’ per page than INSPIRE!” Paal Gisholt, President and CEO, SmartPak “Full of insightful ideas, this book is for those who like winning, who embrace innovation, and who wish to transform how they lead. It is not for the defenders of the status quo.” Michael Dowling, President and CEO, North Shore-Long Island Jewish Health System “INSPIRE! provides ‘food for thought’ and insightful guidance for all companies. This is particularly important in today’s economy where even established companies are looking for ways to maintain the growth they have enjoyed in better times.” Chiquita White, Section Head, Product Development, Procter & Gamble Jim Champy revolutionized business with Reengineering the Corporation. Now, in Inspire!, the second book in a series about what’s new and really works in business, he takes on the challenge of inspiring customers–even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back. Drawing on dozens of original case studies from companies in a variety of industries, new and old, Champy reveals how to define a consistent value proposition your customers will be passionate about–and will stay passionate about. You’ll learn how to engage a new generation of customers who value transparency and authenticity above all...how to reinvigorate your company in the face of brutally tough and creative competition...how to go beyond mere marketing campaigns to lead crusades customers want to join. Once again, Jim Champy has given businesses actionable solutions to one of the most challenging problems they currently face: making customers stick. How to reignite customer loyalty by… • Bringing authenticity to everything you do • Creating new products that reflect the best of what you really are • Delivering new value based on convenience, simplicity, and honesty • Nurturing your mystique • Choosing the right channel partners • Doing well by doing good Want more? Check out the e-book collection, Jim Champy on What's Really Working in Business. This brand new collection contains state-of-the-art business insights from world-renowned expert Jim Champy…now in a convenient e-format, at a great price!
Old Lyme's illustrious history owes much to innovative women. Suffragist Katharine Ludington was co-founder of the League of Women Voters. In the 1830s, Phoebe Griffin Noyes started a school for art and general subjects. At the turn of the twentieth century, Florence Griswold welcomed the artists of the Lyme Art Colony by creating the "Birthplace of American Impressionism." By World War II, Teddy Kenyon had made her mark as a test pilot. Old Lyme's artistic tradition was continued by Elisabeth Gordon Chandler, who founded the Lyme Academy College of Fine Arts in 1976. Authors Michaelle Pearson and Jim Lampos honor the women whose triumphs made Old Lyme the popular summer resort and artists' colony it is today.
As a Junior Press Officer for the British government, Jake is sent to cover a 'non-story' - a demonstration against the construction of a laboratory on the supposed site of an ancient fairy ring. But what Jake sees there is shocking and terrifying and leads him to investigate a clandestine organisation - the Order of Malichea. And then sinister things start happening: Jake is 'accidentally' pushed, almost falling under a tube train; Lauren, Jake's girlfriend, has all her notes on the Order stolen; and then Jake returns home to find a dead body in his flat and is accused of murder. Who is trying to scare Jake? Is it the British government? Or other, more sinister agencies? Either way, Jake and Lauren must fight for their lives . . .
This book is a story of the people who gave birth to my father's family and the times in which they lived. The Ferguson and Schneider families are fairly recent arrivals in America by genealogical standards. My great-grandfather Ferguson was born in Glasgow, Scotland, arriving in the United States while still an infant in 1848. My great-grandfather Schneider was born in Germany and came here in 1868. The Burnet side of the family goes back to the earliest settlers of this country and has its roots on Long Island, New York, in 1643 while still under Dutch rule. That family intermarried with the Dutch of New York City and flourished in trade and medicine, playing significant roles in the early growth of this nation. Throughout the book, I've tried to present stories of who these long-dead ancestors were - what their lives were like and the circumstances that shaped their destinies.
The Revolutionary War in the Lymes started as a rebellion of ideas. From its origins in the Cromwellian Saybrook Colony, Lyme (today's Lyme, Old Lyme, East Lyme and Salem) prospered under the free hand of self-governance and spurned King George III's efforts to rein in the wayward colonies. In 1765, Reverend Stephen Johnson wrote incendiary missives against the Stamp Act. A few years later, the town hosted its own Tea Party, burning one hundred pounds of British tea near the town green. When the alarm came from Lexington in 1775, Lyme's citizens were among the first to answer. Historians Jim Lampos and Michaelle Pearson explore how local Patriots shaped an epic revolt.
Narrators, News Junkies, Sports Jockeys, Tattletales, Tipsters, Toastmasters and Coffee Klatch Couples Who Verbalized the Jargon of the Aural Ether from the 1920s to the 1980s--A Biographical Dictionary
Narrators, News Junkies, Sports Jockeys, Tattletales, Tipsters, Toastmasters and Coffee Klatch Couples Who Verbalized the Jargon of the Aural Ether from the 1920s to the 1980s--A Biographical Dictionary
In the days before television, radio was the constant voice in American life. When radio spoke, America listened--especially to the men and women who spoke directly to their unseen audience. Sometimes formal, sometimes as familiar as the friend next door, their presence filled the airwaves: announcers, newscasters, sportscasters, showbiz reporters, advice consultants, emcees and breakfast chatterboxes. These radio personalities became as popular and familiar as the most public faces of the time. Here among profiles of more than 1100 "radio speakers" are famous names like George Ansbro, Red Barber, H.V. Kaltenborn, Dorothy Kilgallen, Edward R. Murrow, Louella Parsons, Walter Winchell and more. Also amply represented are hundreds of lesser known individuals who left indelible auditory impressions. Whether their fame was forever or fleeting, all were a part of the American voice during the grand epoch of network radio.
The Chaos Theory of Careers outlines the application of chaos theory to the field of career development. It draws together and extends the work that the authors have been doing over the last 8 to 10 years. This text represents a new perspective on the nature of career development. It emphasizes the dimensions of careers frequently neglected by contemporary accounts of careers such as the challenges and opportunities of uncertainty, the interconnectedness of current life and the potential for information overload, career wisdom as a response to unplanned change, new approaches to vocational assessment based on emergent thinking, the place of spirituality and the search for meaning and purpose in, with and through work, the integration of being and becoming as dimensions of career development. It will be vital reading for all those working in and studying career development, either at advanced undergraduate or postgraduate level and provides a new and refreshing approach to this fast changing subject. Key themes include: Factors such as complexity, change, and contribution People's aspirations in relation to work and personal fulfilment Contemporary realities of career choice, career development and the working world
The Book Publishing Industry focuses on consumer books (adult, juvenile, and mass market paperbacks) and reviews all major book categories to present a comprehensive overview of this diverse business. In addition to the insights and portrayals of the U.S. publishing industry, this book includes an appendix containing historical data on the industry from 1946 to the end of the twentieth century. The selective bibliography includes the latest literature, including works in marketing and economics that has a direct relationship with this dynamic industry. This third edition features a chapter on e-books and provides an overview of the current shift toward digital media in the US book publishing industry.
What it takes to win, big, now! Jim Champy brings together breakthrough approaches to strategy, marketing, and execution! Jim Champy revolutionized business with Reengineering the Corporation. Now, in these three concise, fast-paced books, he’s done it again — revealing today’s most innovative strategies for breakthrough business success. Deliver!: How to Be Fast, Flawless, and Frugal shows how to leverage the rich treasure of potential competitive advantage hidden in your operations. Through five case studies, he presents organizations performing at “impossible” levels — thanks not to strategy, but to goals, discipline, details, and gritty, everyday execution. Next, in Outsmart!: How to Do What Your Competitors Can't, Champy reveals the winning strategies of “high velocity” companies, identifying eight powerful ways to compete in even the most brutal marketplace. You’ll discover how to find distinctive market positions and sustainable advantages in products, services, delivery methods, and niches nobody else ever considered. Finally, in Inspire!: Why Customers Come Back, Champy shows how to define a consistent value proposition your customers will be passionate about–and will stay passionate about. You’ll learn how to engage a new generation of customers who value transparency and authenticity above all, and transcend mere “marketing” to lead crusades customers want to join.
This collection of behind-the-scenes happenings from the history of the beloved stock car series shares stories of the great and the infamous, revealing privy insights into the drivers that fans thought they knew everything about. The book grants a glimpse into Buck Baker's tomato juice incident, how his son Buddy Baker landed face first in the mud on an ambulance stretcher, Dale Earnhardt's 1997 Daytona 500 rolling crash and how he famously went from ambulance to car to complete the race, Tony Stewart's realization that racing was the ideal career choice, and how Jeff Gordon "misplaced" his commemorative Richard Petty money clip. Race fans with allegiance to any era of NASCAR, past or present, will feel drawn into the inner circle of the drivers after sharing in these inside stories that are worth the telling.
How do clients perceive the counselling process? What do they require from it? Counsellors and therapists are increasingly aware of the need to bring the client s viewpoint into the therapeutic relationship. Both the effectiveness of the process, and the need to meet the client s needs in a service context, have demanded more awareness of the client s perceptions and needs. This book provides a practical framework which describes how to construct a client counsellor relationship which is brief, collaborative and consultative in purpose but therapeutic in form. Counsellors, social workers, nurses, psychologists, psychiatrists and all professionals engaged in counselling activities, whether in a workplace or mental health care context, will welcome this essential and practical guide to more effective therapeutic consultations. Readers will also appreciate the concise overview of the theoretical basis of this approach. This book appears in the Wiley Series in Brief Therapy and Counselling Series Editor: Windy Dryden Goldsmiths College, University of London, UK
One would be challenged to find a railroad to compare scenically and historically with the Rutland Railroad. With Yankee persistence, it struggled for its existence in the snows of Vermont and northern New York for more than one hundred years. Running through territory amply covered by larger and stronger lines, it survived bankruptcy, receivership, flood, unequal competition, seizure, depression, and strikes. Its vestigial remains operate in a small area to this day. Jim Shaughnessy—award-winning railroad photographer and authority—discusses the Rutland's entire history thoroughly, from preconstrnction in 1831 to the present. In this updated edition, the author covers the history of the three lines that continued to operate after the demise of the Rutland Railroad-the Vermont Railway, the Green Mountain Railroad, and the Ogdensburg Bridge and Port Authority. Lavishly illustrated with more than 500 incomparable photographs (including those by railroad photographer Philip R. Hastings), The Rutland Road has other features for the railroad enthusiast and historian alike: maps, charts, reproductions of advertisements, a detailed index with engine rosters, a chronology of the Rutland Railroad, and other significant statistical information.
This is the second of three volumes in an important collection that recounts the sweeping history of law in Canada. The period covered in this volume witnessed both continuity and change in the relationships among law, society, Indigenous peoples, and white settlers. The authors explore how law was as important to the building of a new urban industrial nation as it had been to the establishment of colonies of agricultural settlement and resource exploitation. The book addresses the most important developments in the seventeenth, eighteenth, and nineteenth centuries, including legal pluralism and the co-existence of European and Indigenous law. It pays particular attention to the Métis and the Red River Resistance, the Indian Act, and the origins and expansion of residential schools in Canada. The book is divided into four parts: the law and legal institutions; Indigenous peoples and Dominion law; capital, labour, and criminal justice; and those less favoured by the law. A History of Law in Canada examines law as a dynamic process, shaped by and affecting other histories over the long term.
In a volatile world, America’s worst nightmares canbecome real—anywhere, anytime, and with no warning. But there is one potent defense: a top-secret military facility in the Nevada desert where the high-tech future of warfare is being conceived and constructed. Masters of astonishing military technology that enables them to deploy almost instantaneously to any part of the Earth, the Dreamland team must now stop a dangerous revolution in the making in Eastern Europe—where a mysterious group of insurgents has blown up an essential pipeline, thereby disrupting Europe’s gas supply. With NATO and the EU paralyzed by the crisis, it falls to Dreamland’s best and brightest to keep the world from the brink of another Cold War. But the secret hand of an old enemy is pulling the strings from the shadows, hoping to reap the rewards of chaos. And the devastating results could erupt with intense, white-hot fury.
This reference work contains exhaustive histories of 31 of network radio's most durable soap operas on the air between 1930 and 1960. The soap operas covered are Aunt Jenny's Real Life Stories, Backstage Wife, Big Sister, The Brighter Day, David Harum, Front Page Farrell, The Guiding Light, Hilltop House, Just Plain Bill, Life Can Be Beautiful, The Light of the World, Lora Lawton, Lorenzo Jones, Ma Perkins, One Man's Family, Our Gal Sunday, Pepper Young's Family, Perry Mason, Portia Faces Life, The Right to Happiness, Road of Life, The Romance of Helen Trent, Rosemary, The Second Mrs. Burton, Stella Dallas, This Is Nora Drake, Today's Children, Wendy Warren and the News, When a Girl Marries, Young Doctor Malone, and Young Widder Brown. Included for each series are the drama's theme and story line, an in-depth focus on the major characters, and a listing of producers, directors, writers, announcers, casts, sponsors, ratings, and broadcast dates, times and networks. Profiles of 158 actors, actresses, creators and others who figured prominently in a serial's success are also provided.
The hunt is on for a mystery weapon shooting down American planes over Iraq in the New York Times–bestselling author’s high-tech military thriller series. Hidden in the Nevada desert is Dreamland—a top-secret research center developing experimental artillery and aircraft that push beyond the cutting edge. It is also home to Whiplash—a covert team of special forces trained to deploy the high-tech weapons in extreme situations. Whiplash’s latest mission begins when a series of American planes are shot down over Iraq in mysterious circumstances. There is no way that conventional weapons could have executed the deadly efficient strikes. Can the Iraqis have developed a laser capable of causing such mayhem? Fearing a major international crisis, the President sends a call out to Dreamland. Within hours, some of the most sophisticated aircraft in the world are heading for the Gulf, with orders to track down the mystery weapon—and destroy it.
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