When twenty-seven-year-old Jared Philips lands a job as an engineer at the Apex Oil Refinery in Texas, he looks forward to the adventure. After all, his father worked around refineries most of his life and passed the passion and the knowledge onto Jared. One of the countrys largest oil refineries, Apex Oil is the companys flagship refinery. But it doesnt take Jared long to determine that not all is well in this competitive business environment. Top management is pressing the refinery to become more profitable. Downsizing, outsourcing, and neglected maintenance and improvement of the facilities are just some of the tactics employed to save money. Word is out that the plant isnt as well maintained as it has been in the past. These allegations worry Jared, who has the best interests of the industry at heart. But his misgivings are not taken seriously by upper management, and disaster strikes. Jared is plunged into the depths of the drama of human existence, and he experiences firsthand the power of both human pain and heroism.
Jim Killen has lived a long and deeply meaningful life. When he learned that he was suffering from a terminal illness, he decided to gather up the insights and experiences he most wanted to share with those whom he loved and put them together into a series of short reflections on religion and life. The reflections gathered themselves into five groups: Reflections on the shape of reality, Reflections on learning to love, Reflections on the things God does to save us, Reflections on finding the way into a personal relationship with God, Reflections on some other really big questions.Jim invites you to let him share his reflections with you. He hopes that they will lead you into an adventure in faith.
A series of reflections on coping with a fatal disease, but also an insightful examination of living and dying by a widely acclaimed authority on organizational leadership.
Feedback and evaluation, both of oneself and by others, are the lifeblood of a successful ministry experience. In A Guide to Theological Reflection, experienced practical ministry professors Jim Wilson and Earl Waggoner introduce the processes and tools of theological reflection for ministry. Effective evaluation includes critique and potential course correction for the honest and willing minister, as well as positive affirmation of how one's desires influence good ministry decisions. A Guide to Theological Reflection introduces tools by which a minister can interact with his or her own thoughts, beliefs, and feelings; external feedback, such as that of a ministry supervisor; and Scripture to inform deep and transformative theological reflection. Designed as a textbook for practical ministry courses and theological field education, A Guide to Theological Reflection can also be used in ministry contexts. It provides guidance for students, ministers-in-training, mentors, and advisors, laying a theoretical foundation for theological reflection and demonstrating step-by-step how to practice it well.
Between 1760 and 1860, the English countryside was subject to constant attempts at agricultural improvement. Most often these meant depriving cottagers and rural workers of access to land they could cultivate, despite evidence that they were the most productive farmers in a country constantly short of food. Drawing from a wide range of contemporary sources, Apostles of Inequality argues that such attempts, driven by a flawed faith in the wonders of capital, did little to increase agricultural productivity and instead led to a century of increasing impoverishment in rural England. Jim Handy rejects the assertions about the benefits that accompanied the transition to "improved" agriculture and details the abundant evidence for the efficiency of smallholder, peasant agriculture. He traces the development of both economic theory and government policy through the work of agricultural improver Arthur Young (1741–1820), government advisor Nassau William Senior (1790–1864), and the editors and writers of the Economist, as well as Adam Smith and Thomas Robert Malthus. Apostles of Inequality demonstrates how a fascination with capital – promoted by political economy and farmers’ desires to have a labour force completely dependent on wage labour – fostered widespread destitution in rural England for over a century.
With a knack for storytelling, the author recounts tales of outback life: the bullockies, governesses, and swaggies; the shearing, horse breaking, and fencing. His reminiscences tell of colourful characters, an interesting landscape, and a sense of community and camaraderie that makes Australian bush life special.
(Music Pro Guide Books & DVDs). Thousands of people try to make it as freelancers in the music and audio industries. Most of them fail, and not because they lack talent or the will to succeed. They fail because no matter how much training they've received or how hard they've practiced, they don't know how to face the challenges that await them in the "real world." No matter how much technical or musical skill aspirants may have acquired, there is always a huge gap in their understanding of how that world works. Do they understand how to behave in a professional environment? When to talk and when to listen? What about developing a personal work ethic, a support system, and a reasonable set of immediate and future plans to make goals into realities? In his dual role as a successful music and audio freelancer of over 30 years and tenured college professor, Jim Klein has not only the knowledge of what it takes to succeed as a freelancer in the competitive fields of music and audio, but also the understanding of exactly what the new aspirant needs to know to take on that world. Klein has crafted his advice into a book that is detailed, complete, and easy to understand. Welcome to the Jungle includes chapters on setting goals, networking, building a portfolio, time management, personal and professional finances, and dealing with the ups and downs downs of the freelance career. The book also includes interviews with successful music and audio freelancers, such as legendary producer Howard Benson (Kelly Clarkson, Santana, Daughtry), producer/engineer Kevin Killen (Peter Gabriel, U2, Elvis Costello), bassist Julie Slick, and others.
Backed by Wien Airlines, former Navy combat pilot "Andy" Anderson pioneered post-World War II bush service to Alaska's vast Koyokuk River region serving miners, Natives, sportsmen, geologists, adventurers, and assorted bush rats. He flew mining equipment, gold, live wolves and sled dogs, you name it -- anything needed for life in the bush. He sweated out dozens of dangerous medical-emergency flights, "always at night and in terrible storms." Illustrated with 50 historical photos and co-authored by one of Alaska's most popular writers, ARCTIC BUSH PILOT is an exciting and sometimes nostalgic account of a pioneer pilot and his special place in Alaska aviation history.
Contributions by Howard Ball, Peter Edelman, Aram Goudsouzian, Robert E. Luckett Jr., Ellen B. Meacham, Stanley Nelson, and Charles L. Overby A Past That Won't Rest: Images of the Civil Rights Movement in Mississippi collects never-before-published photographs taken by Jim Lucas (1944-1980), an exceptional documentary photographer. His black-and-white images, taken during 1964 through 1968, depict events from the civil rights movement including the search for the missing civil rights workers in Neshoba County, the Meredith March Against Fear, Senator Robert F. Kennedy's visit to the Mississippi Delta, and more. The photographs exemplify Lucas's technical skill and reveal the essential truth in his subjects and the circumstances surrounding them. Lucas had a gift for telling a visual story, an instinctive eye for framing his shots, and a keen human sensibility as a photojournalist. A college student in Jackson, Mississippi, in 1964, he was on his way to becoming a professional photojournalist when Freedom Summer exploded. Lucas found himself in the middle of events that would command the attention of the whole world. He cultivated his contacts and honed his craft behind the camera as a stringer for Time and Life magazines as well as the Associated Press. Lucas tragically lost his life in a car accident in 1980, but his photographs have survived and preserve a powerful visual legacy for Mississippi. Over one hundred gorgeously sharp photographs are paired with definitive essays by scholars of the events depicted, thereby adding insight and historical context to the book. Charles L. Overby, a fellow Jacksonian and young journalist at the time, provides a foreword about growing up in that tumultuous era.
Just a Thin Slice" is a selective account of a family history covering nearly 400 years. The life and times of multiple generations are characterized for the sake of young members of the family and for others who may find the account to be a useful or edifying word. This second edition provides an updated set of reflections in accordance with our changing times.
Rutter’s Child and Adolescent Psychiatry has become an established and accepted textbook of child psychiatry. Now completely revised and updated, the fifth edition provides a coherent appraisal of the current state of the field to help trainee and practising clinicians in their daily work. It is distinctive in being both interdisciplinary and international, in its integration of science and clinical practice, and in its practical discussion of how researchers and practitioners need to think about conflicting or uncertain findings. This new edition now offers an entirely new section on conceptual approaches, and several new chapters, including: neurochemistry and basic pharmacology brain imaging health economics psychopathology in refugees and asylum seekers bipolar disorder attachment disorders statistical methods for clinicians This leading textbook provides an accurate and comprehensive account of current knowledge, through the integration of empirical findings with clinical experience and practice, and is essential reading for professionals working in the field of child and adolescent mental health, and clinicians working in general practice and community pediatric settings.
Proven techniques for songwriting success This friendly, hands-on guide tackles the new face of the recording industry, guiding you through the shift from traditional sales to downloads and mobile music, as well as how you can harness social media networks to get your music "out there." You get basic songwriting concepts, insider tips and advice, and inspiration for writing — and selling — meaningful, timeless songs. Songwriting 101 — get a grip on everything you need to know to write a song, from learning to listen to your "inner voice" to creating a "mood" and everything in between Jaunt around the genres — discover the variety of musical genres and find your fit, whether it's rock, pop, R&B, gospel, country, or more Let the lyrics out — master the art of writing lyrics, from finding your own voice to penning the actual words to using hooks, verses, choruses, and bridges Make beautiful music — find your rhythm, make melodies, and use chords to put the finishing touches on your song Work the Web — harness online marketing and social networks like Facebook, Twitter, and others to get your music heard by a whole new audience Open the book and find: What you need to know before you write a single note Tips on finding inspiration Ways to use poetic devices in lyrics Computer and Web-based shortcuts and technologies to streamline songwriting A look at famous songwriting collaborators Writing for stage, screen, and television How to make a demo to get your song heard Advice on how to make money from your music P.S. If you think this book seems familiar, you’re probably right. The Dummies team updated the cover and design to give the book a fresh feel, but the content is the same as the previous release of Songwriting For Dummies (9780470615140). The book you see here shouldn’t be considered a new or updated product. But if you’re in the mood to learn something new, check out some of our other books. We’re always writing about new topics!
Inspired by the Hank Williams and Leadbelly recordings he heard as a teenager growing up outside of Boston, Jim Rooney began a musical journey that intersected with some of the biggest names in American music including Bob Dylan, James Taylor, Bill Monroe, Muddy Waters, and Alison Krauss. In It for the Long Run: A Musical Odyssey is Rooney's kaleidoscopic first-hand account of more than five decades of success as a performer, concert promoter, songwriter, music publisher, engineer, and record producer. As witness to and participant in over a half century of music history, Rooney provides a sophisticated window into American vernacular music. Following his stint as a "Hayloft Jamboree" hillbilly singer in the mid-1950s, Rooney managed Cambridge's Club 47, a catalyst of the ‘60’s folk music boom. He soon moved to the Newport Folk Festival as talent coordinator and director where he had a front row seat to Dylan "going electric." In the 1970s Rooney's odyssey continued in Nashville where he began engineering and producing records. His work helped alternative country music gain a foothold in Music City and culminated in Grammy nominations for singer-songwriters John Prine, Iris Dement, and Nanci Griffith. Later in his career he was a key link connecting Nashville to Ireland's folk music scene. Writing songs or writing his memoir, Jim Rooney is the consummate storyteller. In It for the Long Run: A Musical Odyssey is his singular chronicle from the heart of Americana.
How does faith impact culture? What influence does culture have on faith? These questions might seem academic, limited to university religion or philosophy classes, until we look at the morning headlines or listen to the evening newscasts. Our lives are invaded daily by stories of extremists with yet another suicide bombing, or protests for of against reproductive rights, or scientific discoveries raising questions about the creation of the universe all based on conflicting faith commitments. Like it or not, these faith/culture questions are part of all of our lives. In this book, six writers explore the juncture of faith and different dimensions of 21st century cultures. The words faith and culture are dynamic, not static. Over time they take on new meanings. In the Christian tradition, for centuries faith meant the total life of a follower of Jesus. But in the last three centuries of the Enlightenment, many have come to see faith as a rational set of beliefs that are often separated from the way a person lives. In the chapters of this book there is an effort to describe faith as a way of life that sometimes supports current dimensions of culture, and sometimes opposes them. Since faith is a personal response to God, there are as many different expressions of faith as there are people. Instead of seeing this as a problem, each of our writers presents the juncture of faith and culture from their own personal experience and we are all enriched by the differences. In this book we see the process of current cultures changing, being shaped in new ways at least in part by faith communities. Being aware of these changes makes it possible for each of us to join our writers to be a part of the change we seek in our world instead of being victims of forces beyond our control.
The 1960s on Film tells the narrative of the 1960s through the lens of the movie camera, analyzing 10 films that focus on the people, events, and issues of the decade. Films create both an impression of and — at times for younger audiences — a primary definition of events, people, and issues of an era. The 1960s on Film examines the 1960s as the decade was presented in ten films that focused on that decade. Discussion will focus on both what the films have to say about the era and how close they come to accurately depicting it. For example, films such as Mississippi Burning and Selma tell the story of racial conflict and hope for reconciliation in the 1960s. Other films such as The Right Stuff and Hidden Figures show the deep fascination America had at that time with the burgeoning space program and NASA, while Easy Rider analyzes the role of rock music and drugs among young people of the decade. The Deer Hunter studies the controversies surrounding the war in Vietnam. The Graduate, Mad Men, JFK, and Thirteen Days also receive significant treatment in this exciting volume.
Teachers working in Post Compulsory Education are recognised as being subject to a particularly acute set of pressures and challenges. These can include highly diverse and sometimes challenging student groups, trying to manage a complex curriculum which changes regularly and rapidly, and having to respond to the intense demands of inspection, quality assurance regimes and major government policies. Now in its second edition, the highly regarded In at the Deep End: A Survival Guide for Teachers in Post-Compulsory Education will help you to manage the varied demands of teaching in PCE more effectively by offering friendly, professional advice and a range of teaching and learning activities which will help you become an effective, confident, committed and reflective teacher. With a range of strategies, activities and spaces to reflect, this positive and practical ‘survival guide’ provides advice on: • Meeting initial challenges, working positively with your students and handling challenging behaviour • Accessing support, working with your local colleagues and a greater community of practice • Using straightforward techniques to help you manage pressure and conflict • Supporting skills for life, key skills and essential skills • Making positive use of Information and Communications Technology to support learning • Teaching your specialist subject • Managing inspections, developing as a leader and becoming a ‘Reflective Practitioner’. Lively and engaging, and built from the experience of many teachers across the last 30 years, this book will help all teachers overcome everyday problems and pressures to keep their ‘heads above water’, and become efficient, skilled professionals in the Post Compulsory Education workforce.
In 1540 Tam Blake, mercenary and adventurer, became the first recorded Scot in the New World. Since then, American-Scots have played an important part in all areas of American history, even among the Indian nations. This volume highlights the special qualities and heritage they have imparted to the world's most-powerful nation.
Shakespeare had extraordinary intelligence, unheard-of powers of observation and interpretation, a soaring imagination, a way with words that defies description, and a defining interest in the theater. He brought kings, queens, heroes, and peasantry to the stage so they could be seen in a more realistic fashion. Even so, in modern times, assistance is often needed to interpret Shakespeares work. In A Leg Up on the Canon, author Jim McGahern provides an extensive biography of Shakespeare and offers an introductory guide to his histories, comedies, tragedies, romances, and poems. McGahern presents summaries of the texts, explanations of difficult passages, extensive historical context, and glossaries of terms no longer in use. In each volume, he outlines the plot of plays in that category and then delivers a one-act play with inclusive commentary. McGahern includes pertinent remarks and important speeches and soliloquies interlaced with brief explanations and descriptions of the actions on stage as well as plot developments. A Leg Up on the Canon, a four-volume series, provides insights into the word music of the talented man from Stratford.
Proven techniques for songwriting success This friendly, hands-on guide tackles the new face of the recording industry, guiding you through the shift from traditional sales to downloads and mobile music, as well as how you can harness social media networks to get your music "out there." You get basic songwriting concepts, insider tips and advice, and inspiration for writing — and selling — meaningful, timeless songs. Songwriting 101 — get a grip on everything you need to know to write a song, from learning to listen to your "inner voice" to creating a "mood" and everything in between Jaunt around the genres — discover the variety of musical genres and find your fit, whether it's rock, pop, R&B, gospel, country, or more Let the lyrics out — master the art of writing lyrics, from finding your own voice to penning the actual words to using hooks, verses, choruses, and bridges Make beautiful music — find your rhythm, make melodies, and use chords to put the finishing touches on your song Work the Web — harness online marketing and social networks like Facebook, Twitter, and others to get your music heard by a whole new audience Open the book and find: What you need to know before you write a single note Tips on finding inspiration Ways to use poetic devices in lyrics Computer and Web-based shortcuts and technologies to streamline songwriting A look at famous songwriting collaborators Writing for stage, screen, and television How to make a demo to get your song heard Advice on how to make money from your music Learn to: Develop your songwriting skills with tips and techniques from the pros Use social networking sites to get your music out to the public Break into the industry with helpful, how-to instructions
I'm Just Dead, I'm Not Gone chronicles Jim Dickinson's extraordinary life in the Memphis music scene of the fifties and sixties and how he went on to play with and produce a rich array of artists, including Aretha Franklin, the Rolling Stones, Ry Cooder, Duane Allman, Arlo Guthrie, and Albert King. With verve and wit, Dickinson (1941–2009) describes his trip to Blind Lemon's grave on the Texas flatlands as a college student and how that encounter inspired his return to Memphis. Back home, he looked up Gus Cannon and Furry Lewis, began staging plays, cofounded what would become the annual Memphis Blues Festival, and started recording. The blues, Elvis, and early rock 'n' roll compelled Dickinson to reject racial barriers and spurred his contributions to the Memphis music and experimental art scene. He explains how the family yardman, WDIA, Dewey Phillips, Furry Lewis, Will Shade, and Howlin' Wolf shaped him and recounts how he went on to learn his craft at Sun, Ardent, American, Muscle Shoals, and Criteria studios from master producers Sam Phillips, John Fry, Chips Moman, and Jerry Wexler. Dickinson is a member of the Mississippi Music Hall of Fame and an inaugural inductee of the Memphis Music Hall of Fame. He has received the Lifetime Achievement Award for Engineering and Production from the Americana Music Association, a Brass Note on the Beale Street Walk of Fame in Memphis, and a Heritage Marker on the Mississippi Blues Trail. This memoir recounts a love affair with Memphis, the blues, and rock 'n' roll through Dickinson's captivating blend of intelligence, humor, and candor.
Bondspeople who fled from slavery during and after the Civil War did not expect that their flight toward freedom would lead to sickness, disease, suffering, and death. But the war produced the largest biological crisis of the nineteenth century, and as historian Jim Downs reveals in this groundbreaking volume, it had deadly consequences for hundreds of thousands of freed people. In Sick from Freedom, Downs recovers the untold story of one of the bitterest ironies in American history--that the emancipation of the slaves, seen as one of the great turning points in U.S. history, had devastating consequences for innumerable freed people. Drawing on massive new research into the records of the Medical Division of the Freedmen's Bureau-a nascent national health system that cared for more than one million freed slaves-he shows how the collapse of the plantation economy released a plague of lethal diseases. With emancipation, African Americans seized the chance to move, migrating as never before. But in their journey to freedom, they also encountered yellow fever, smallpox, cholera, dysentery, malnutrition, and exposure. To address this crisis, the Medical Division hired more than 120 physicians, establishing some forty underfinanced and understaffed hospitals scattered throughout the South, largely in response to medical emergencies. Downs shows that the goal of the Medical Division was to promote a healthy workforce, an aim which often excluded a wide range of freedpeople, including women, the elderly, the physically disabled, and children. Downs concludes by tracing how the Reconstruction policy was then implemented in the American West, where it was disastrously applied to Native Americans. The widespread medical calamity sparked by emancipation is an overlooked episode of the Civil War and its aftermath, poignantly revealed in Sick from Freedom.
Jesses turn to crime after the end of the Civil War helped cement his place in American history as a simple but remarkably effective bandit. Displaced by reconstruction, the antebellum political leadership mythologized Jesses exploits. During the time before and after his death, he became the subject of dime novels, which set him up as pre-industrial models of resistance. During the populist and progressive eras, was when Jesse became a symbol as Americas Robin Hood, standing up against corporate syndicates in defense of the small farmer. Protrayals in the 1950s pictured Jesse as a psychologically troubled individual rather than a social rebel. Some filmmakers portrayed the former outlaw as being vindictive, replacing social with exclusively personal motives. It was only shortly after Jesses death, that in his afterlife, he began to discover ways to effectuate his desire for vengeance. Revenge on those who betrayed him. Revenge on those who sought his death.What price could one put on a Mothers arm?a little Brothers life?A Wifes suffering? Yesand on his own life!!
Among the books written about the Hurricane Katrina tragedy, Grace Amid Tragedy stands out with its broader perspective and inspiring message. As a Red Cross volunteer, Jim Clark was a first-hand witness to the catastrophic damage and the heart-wrenching stories. Going beyond that, however, Clark finds the silver lining in this literal storm, with recognition of the Katrina response as the largest outpouring of donations, volunteers, and compassion in our country's history. Chronicling the courage and spiritual growth of a handful of hurricane victims over the five month period after the hurricane, along with his own sense of personal growth, we are left with an uplifting and insightful testament to the human spirit. Fifty percent of the profits from the sale of this book will be donated to the hurricane Katrina rebuilding effort. "If you're seeking more meaning in your life, this book is an inspiring guide. Jim Clark's descriptions of his experiences with the Hurricane Katrina relief effort make us all feel more alive, connected, and open to our own intuitive, wake-up calls." -- Susan Skog, author
This book provides a historical and comparative perspective of peasant productivity using case studies portraying the extraordinary efficiency with which English cottagers, Jamaican ex-slaves, Guatemalan Mayan campesinos, Nigerian hill farmers and Kerala hut dwellers obtained bountiful and diversified harvests from small parcels of land, provisioning for their families and often local markets. These stories provide us with pictures of carefully limited needs, of sustainable livelihoods and of resilient self-reliance attacked relentlessly and mercilessly in the name of capital, progress, development, modernity and/or the state. For two hundred years we have been told that the hundreds of thousands, or millions, or billions of hungry mouths require that peasants be dispossessed to allow more industrious farmers to feed them. This book helps make it clear how wrong we have been. Handy’s approach is original, and the book will engage people interested in the history of the peasantry, rural development, and the quest for food sovereignty.
The American Dream" is one of the most familiar and resonant phrases in our national lexicon, so familiar that we seldom pause to ask its origin, its history, or what it actually means. In this fascinating short history, Jim Cullen explores the meaning of the American Dream, or rather the several American Dreams that have both reflected and shaped American identity from the Pilgrims to the present. Cullen notes that the United States, unlike most other nations, defines itself not on the facts of blood, religion, language, geography, or shared history, but on a set of ideals expressed in the Declaration of Independence and consolidated in the Constitution. At the core of these ideals lies the ambiguous concept of the American Dream, a concept that for better and worse has proven to be amazingly elastic and durable for hundreds of years and across racial, class, and other demographic lines. The version of the American Dream that dominates our own time--what Cullen calls "the Dream of the Coast"--is one of personal fulfillment, of fame and fortune all the more alluring if achieved without obvious effort, which finds its most insidious expression in the culture of Hollywood.
Narrators, News Junkies, Sports Jockeys, Tattletales, Tipsters, Toastmasters and Coffee Klatch Couples Who Verbalized the Jargon of the Aural Ether from the 1920s to the 1980s--A Biographical Dictionary
Narrators, News Junkies, Sports Jockeys, Tattletales, Tipsters, Toastmasters and Coffee Klatch Couples Who Verbalized the Jargon of the Aural Ether from the 1920s to the 1980s--A Biographical Dictionary
In the days before television, radio was the constant voice in American life. When radio spoke, America listened--especially to the men and women who spoke directly to their unseen audience. Sometimes formal, sometimes as familiar as the friend next door, their presence filled the airwaves: announcers, newscasters, sportscasters, showbiz reporters, advice consultants, emcees and breakfast chatterboxes. These radio personalities became as popular and familiar as the most public faces of the time. Here among profiles of more than 1100 "radio speakers" are famous names like George Ansbro, Red Barber, H.V. Kaltenborn, Dorothy Kilgallen, Edward R. Murrow, Louella Parsons, Walter Winchell and more. Also amply represented are hundreds of lesser known individuals who left indelible auditory impressions. Whether their fame was forever or fleeting, all were a part of the American voice during the grand epoch of network radio.
This book not only presents the overall development of quality function deployment (QFD) and what it has been used for to date but a new product support orientation by which it can be employed. It is product and service “system” focused and presents how blending the processes and elements of supportability and analysis into a QFD-modeled methodology can achieve optimal cost savings and performance efficiency and effectiveness. In addition, a working model is provided that will assist those that elect to use such an approach to current/new product and/or service development. QFD is widely spreading throughout the world because of its outstanding usefulness. It is aimed to fulfill the customer’s expectation of a product or service design. Organizations of all sizes are using it to (1) save product and service design and development time, (2) focus on how the product or service might satisfy the customer and (3) improve communication at all levels of an organization during the development process. Based on these three reasons, today's traditional QFD can be divided into three branches and analyzed. First, QFD can be implemented effectively for developing new products and designs by establishing the linkage between design stages through the manufacturing environment. However, research has found that traditional QFD is quite weak in implementing modifications to existing product and service design during its predicted lifecycle. Second, most research to this point has been squarely focused on the “voice of the customer” for prioritizing customer needs. While certainly needed, the “voice of the system” that is being used to produce the product/service and how they operate during its intended life cycle has been given less attention. Third, QFD is often viewed as overly labor-intensive and thus costly, and, because of its team-based development logic, manual in nature by those involved during its development and implementation. Research has shown that life cycle sustainment planning and support for current or proposed products and/or services requires a seamless and balanced life cycle support methodology. To achieve this type of support, twelve functional elements have been identified that form the product support infrastructure. A new approach, one that views product support as an integrative activity where all twelve product support elements are assessed over the entire product and/or service life cycle is being deployed. With this deployment comes a need to ensure Key Performance Parameters (KPPs) are achieved and functional alignment obtained by balancing supportability element cost and provisioning throughout the entire product and/or service lifecycle, not just during the development stage, and to view the system as the “customer” and thus listen to the “Voice of the System” when assessing supportability requirements. Quality Function Deployment (QFD) is such a tool. This book contains four sections. Section 1 provides an initial overview of QFD origins, and history and highlights some of its use today. It addresses how QFD fits within the organization, increasing revenue, and reducing cost. It outlines a step-by-step strategy for successfully deploying QFD within the organization. Section 2 examines the evolving product and/or service requirement, creating the design solution using QFD, assessing supportability characteristics using QFD, and performing functional supportability analysis using QFD. Section 3 provides a guide for developing the life cycle supportability solution using QFD methodology on an ongoing basis, and managing processes throughout the systems lifecycle. Section 4 addresses using QFD in an imperfect world and will provide insight into how to use QFD beyond the standard “house of quality” concept.
A chilling new thriller that combines Double Indemnity with Silence of the Lambs, this unforgettable debut novel tells the terrifying tale of a murder-for-profit insurance scam that unleashes the darkest impulses in a psychotic killer.
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