When it’s not just a drill, you need to get it right the first time. If an emergency alert sounds, are you ready to take charge and get everyone out of the office, theatre, classroom, or store safely? In Introduction to Emergency Evacuation: Getting Everybody Out When it Counts, Jim Burtles explains the practical basics of understanding your site, planning escape routes, and providing for people with special needs. When minutes count, you will be ready to take action! From 30+ years of working with organizations like yours, Burtles knows the challenges you face. He tells you what you need to know as you plan to evacuate people of all ages and health conditions – whether it’s from small offices, skyscrapers, stores, industrial plants, hospitals, college campuses, or other venues. In this short book, Burtles tells you how to: Analyze the site, identifying escape routes and assembly areas. Select and train emergency response teams who will be ready to assist when needed. Calculate the amount of time to allow to evacuate people from different locations – using the author’s own proven formula. Anticipate the personal needs of people who have been suddenly evacuated – from coats to transportation to medical assistance. Learn the needs and limitations of people with disabilities, creating personal evacuation plans for them. Create signage that will be effective for anyone who will be in the area – from workers to customers to visitors. Communicate during the emergency. Check and double-check to make sure nobody is left behind. Finally, to save you time in your emergency planning, Burtles ends the book ends with a bonus comprehensive “Emergency Evacuation Checklist” containing the essentials you need to make sure your plan covers everything you need.
This comprehensive how-to guide captures the distilled wisdom and experience of Jim Burtles, a founding fellow of the Business Continuity Institute; an internationally renowned figure in business continuity with over 30 years of experience and teaching across 22 countries; and a veteran of practical experience that includes recovery work with victims of events such as bombings, earthquakes, storms and fires, along with technical assistance/ support in more than 90 disasters, and advice/guidance for clients in over 200 emergency situations. As such, this book is a gold mine of practical information, based on solid theoretical underpinnings. It is an ideal combination of the practice of business continuity - standards, best practices, global perspectives - and, the process of business continuity - planning, development, implementation, and maintenance. Jim presents a clear picture of not only how to do what needs to be done, but why. By striking a balance between theory and practice, Jim's approach makes the reader's job much easier and more effective. Illustrated with numerous charts, forms and checklists, the book covers business continuity management from start to finish: understanding risks; assessing impact and developing a Business Impact Analysis; choosing contingency strategies; emergency response processes and procedures; salvage and restoration; disaster recovery; developing business continuity plans, including those for business continuity, emergency response, crisis management, function restoration, and disaster recovery; maintaining long term continuity; reviewing and auditing plans; exercising and testing plans; crisis management; dealing with various personnel issues before, during and after a crisis; and working with a variety of agencies and people, including local authorities, regulators, insurers, fire and rescue personnel, and neighbors. This comprehensive reference based on years of practical experience will ensure that the reader is in a position to engage in all of the activities associated with the development, delivery, exercise and maintenance of a business continuity program. There is a glossary of 90 business continuity terms. The accompanying downloadable BCP Tool Kit has 24 planning and analysis tools, including sample plans for evacuation, emergency response, and crisis management; scripts and plot development tools for creating exercises to test and audit plans; analysis tools for fire exposure, service impact, resource requirements, etc. It also includes checklists, case studies, and Web references. In addition to those highlighted above, this book includes additional important features: Ideal for senior undergraduate, MBA, certificate, and corporate training programs. Chapter overviews and conclusions; charts, graphs and checklists throughout Glossy of 90 business continuity terms. Downloadable Business Continuity Tool Kit, including templates of a sample business continuity plan, evacuation plan, emergency response plan, crisis management plan; case studies and exercises; student assignments; Websites; reader self-assessment. Instructor Materials, including PowerPoint slides, Syllabus and Instructor's Manual for 8-week course, with emphasis on student role playing. Author is a business continuity management pioneer and legend
First ever, all-in-one, practical resource for evacuating people of all ages and health conditions from all kinds of workplaces, including small offices, skyscrapers, stores, industrial plants, hospitals, business and college campuses, and schools. Inspired by the horrific evacuation challenges of 9/11 and authored by a recipient of the Business Continuity's Lifetime Achievement Award, this is an industry-defining book…. the result of 12 years of research into global best practices for getting everyone out safely -- every time! Your routine fire drill is no match for the large-scale chaos of major disasters. Today's tragic headlines of deaths from chemical plant explosions, factory fires, and doors, hallways and stairwells thoughtlessly blocked by storage items make it painfully obvious that every organization needs a comprehensive workplace emergency evacuation plan – well researched, well developed, and well rehearsed until individual and group safety behaviors become the default. From a review of floor plans and architectural conditions, to a precise "how-to" for testing and training the people in charge of an actual evacuation, world-renowned emergency management practitioner Jim Burtles leads you step-by-step through the kind of planning that saves lives. His comprehensive package of 600+ pages of book and downloads offers a practical toolkit full of innovative and field-tested plans, forms, checklists, tips, and tools for workplace evacuation, including: A groundbreaking approach that integrates for the first time the principles and practices of Business Continuity Management (BCM) and Emergency Evacuation Planning (EEP). It offers a methodology based on the Business Continuity Institute's proven 6-Phase Business Continuity Lifecycle Model, which encompasses development, delivery, and maintenance of organization-wide plans — to ensure that your procedures align with best practices, relevant regulations, sound governance, and corporate responsibility. Discussion of post-evacuation employee physical and emotional issues, emphasizing that caring for every person's well being entails every step taken from the moment the alarm sounds until everyone is safely back at their desks, back in their homes, safe in an emergency shelter, or has become the responsibility of some other agency. Emphasis on the importance of Available Safe Egress Time (ASET) versus Required Safe Egress Time (RSET). Use Burtles' formulas to compare your ASET and RSET under various scenarios and see the results. Thought-provoking discussion questions requiring application of principles to solve problems, numerous real-life case studies and examples, comprehensive index and detailed glossary that facilitate both college and professional instruction.
You designed your Business Continuity Plan to keep your business in business regardless of the forces of man and nature. But how do you know that the plan really works? Few companies can afford the recommended full-scale exercises several times a year. In The Manager’s Guide to Business Continuity Exercises, Jim Burtles, an internationally known expert, details the options for conducting a range of tests and exercises to keep your plan effective and up to date. Your challenge is to maintain a good and effective plan in the face of changing circumstances and limited budgets. If your situation is like that in most companies, you really cannot depend on the results of last year’s test or exercise of the plan. People tend to forget, lose confidence, lose interest, or even be replaced by other people who were not involved in your original planning. Jim Burtles explains: “You cannot have any real confidence in your plans and procedures until they have been fully tested...Exercises are the only way we can be sure that the people will be able to interpret the plans and procedures correctly within the requisite timeframe under difficult circumstances.” As you do your job in this constantly shifting context, Jim Burtles helps you to: • Differentiate between an “exercise” and a “test” – and see the value of each in your BC program. • Understand the different types of plans and identify the people who need to be involved in exercises and tests for each. • Use the “Five-Stage Growth Path” – from desktop to walkthrough to full-scale exercise -- to conduct gradual testing, educate personnel, foster capability, and build confidence. • Create a variety of unusual scenario plot-lines that will keep up everyone’s interest. • Identify the eight main elements in developing and delivering a successful BC exercise. • Select and prepare a “delivery team” and a “response team” for your exercise. • Make sure everyone understands the “rules of engagement.” • Use the lessons learned from exercises and tests to audit, update, and maintain the plan. You are well aware that a host of problems may crop up in any kind of company-wide project. These problems can range from basic logistics like time and place, to non-support from executives and managers, to absenteeism, to the weather, to participants forgetting their lines. Throughout the book, Burtles uses his decades of experience working with companies like yours to give you useful examples, case studies, and down-to-earth advice to help you handle the unexpected and work toward the results you are looking for.
Are you are a Business Continuity Manager or training for the job? Are you ready to keep the business up and running in the face of emergencies ranging from earthquakes to accidents to fires to computer crashes? In this second edition of Principles and Practice of Business Continuity: Tools and Techniques, Jim Burtles explains six main scenarios. He promises: “If you and your organization are prepared to deal with these six generic risks, you will be able to recover from any business disaster.” Using his decades of experience, Burtles speaks to you directly and personally, walking you through handling any contingency. He tells you how to bring people together to win executive support, create a Business Continuity Plan, organize response teams, and recover from the disruption. His simple, step-by-step actions and real-world examples give you the confidence to get the job done. To help you along, each chapter of Principles and Practice of Business Continuity: Tools and Techniques starts with learning objectives and ends with a multiple-choice self-examination covering the main points. Thought-provoking exercises at the end of each chapter help you to apply the materials from the chapter to your own experience. In addition, you will find a glossary of the key terms currently in use in the industry and a full index. For further in-depth study, you may download the Business Continuity Toolkit, a wealth of special online material prepared for you by Jim Burtles. The book is organized around the phases of planning for and achieving resiliency in an organization: Part I: Preparation and Startup Part II: Building a Foundation Part III: Responding and Recovering Part IV: Planning and Implementing Part V: Long-term Continuity Are you a professor or a leader of seminars or workshops? On course adoption of Principles and Practice of Business Continuity: Tools and Techniques, you will have access to an Instructor’s Manual, Test Bank, and a full set of PowerPoint slides.
Burtles offers a four-step process of self-discovery aimed at restoring confidence and improving ones capability to deal with lifes problems after a catastrophic event.
Are you are a Business Continuity Manager or training for the job? Are you ready to keep the business up and running in the face of emergencies ranging from earthquakes to accidents to fires to computer crashes? In this second edition of Principles and Practice of Business Continuity: Tools and Techniques, Jim Burtles explains six main scenarios. He promises: “If you and your organization are prepared to deal with these six generic risks, you will be able to recover from any business disaster.” Using his decades of experience, Burtles speaks to you directly and personally, walking you through handling any contingency. He tells you how to bring people together to win executive support, create a Business Continuity Plan, organize response teams, and recover from the disruption. His simple, step-by-step actions and real-world examples give you the confidence to get the job done. To help you along, each chapter of Principles and Practice of Business Continuity: Tools and Techniques starts with learning objectives and ends with a multiple-choice self-examination covering the main points. Thought-provoking exercises at the end of each chapter help you to apply the materials from the chapter to your own experience. In addition, you will find a glossary of the key terms currently in use in the industry and a full index. For further in-depth study, you may download the Business Continuity Toolkit, a wealth of special online material prepared for you by Jim Burtles. The book is organized around the phases of planning for and achieving resiliency in an organization: Part I: Preparation and Startup Part II: Building a Foundation Part III: Responding and Recovering Part IV: Planning and Implementing Part V: Long-term Continuity Are you a professor or a leader of seminars or workshops? On course adoption of Principles and Practice of Business Continuity: Tools and Techniques, you will have access to an Instructor’s Manual, Test Bank, and a full set of PowerPoint slides.
You designed your Business Continuity Plan to keep your business in business regardless of the forces of man and nature. But how do you know that the plan really works? Few companies can afford the recommended full-scale exercises several times a year. In The Manager’s Guide to Business Continuity Exercises, Jim Burtles, an internationally known expert, details the options for conducting a range of tests and exercises to keep your plan effective and up to date. Your challenge is to maintain a good and effective plan in the face of changing circumstances and limited budgets. If your situation is like that in most companies, you really cannot depend on the results of last year’s test or exercise of the plan. People tend to forget, lose confidence, lose interest, or even be replaced by other people who were not involved in your original planning. Jim Burtles explains: “You cannot have any real confidence in your plans and procedures until they have been fully tested...Exercises are the only way we can be sure that the people will be able to interpret the plans and procedures correctly within the requisite timeframe under difficult circumstances.” As you do your job in this constantly shifting context, Jim Burtles helps you to: • Differentiate between an “exercise” and a “test” – and see the value of each in your BC program. • Understand the different types of plans and identify the people who need to be involved in exercises and tests for each. • Use the “Five-Stage Growth Path” – from desktop to walkthrough to full-scale exercise -- to conduct gradual testing, educate personnel, foster capability, and build confidence. • Create a variety of unusual scenario plot-lines that will keep up everyone’s interest. • Identify the eight main elements in developing and delivering a successful BC exercise. • Select and prepare a “delivery team” and a “response team” for your exercise. • Make sure everyone understands the “rules of engagement.” • Use the lessons learned from exercises and tests to audit, update, and maintain the plan. You are well aware that a host of problems may crop up in any kind of company-wide project. These problems can range from basic logistics like time and place, to non-support from executives and managers, to absenteeism, to the weather, to participants forgetting their lines. Throughout the book, Burtles uses his decades of experience working with companies like yours to give you useful examples, case studies, and down-to-earth advice to help you handle the unexpected and work toward the results you are looking for.
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