Jerry Floersch's Books

Qualitative Methods for Practice Research

By: Jeffrey Longhofer,Jerry Floersch,Janet Hoy

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Qualitative Methods for Practice Research

By: Jeffrey Longhofer,Jerry Floersch,Janet Hoy

Qualitative methods have become increasingly popular among researchers, and while many comprehensive textbooks describe the standard techniques and philosophical assumptions, it is often assumed that practitioners are consumers of research and not producers. This innovative book describes how qualitative methods can be used to investigate the in-vivo use of theory in social work practice. It offers not just a comprehensive overview of methods, but a concise, accessible guide focused on how to study and explicate application of theory, and the creative tension that inevitably exists between theory and practice. Theory-to-practice gaps are indispensable conditions for conducting engaged scholarship, which in turn promotes collaboration between researchers and practitioners in addressing practice-related problems in real-world settings. Engaged scholarship and critical realist assumptions are applied to three case studies that combine research questions with data collection techniques and analytic strategies. Thematic, grounded theory, and narrative research techniques are all illustrated, including original quick-start instructions for using ATLAS.ti software. Institutional ethnography is also presented as a method that is particularly useful for social work practice settings. By generating knowledge of practice in open and natural systems, qualitative methods can be used to examine how practice is experienced and how interventions may be understood and transformed. This cutting-edge pocket guide will equip practitioner-scholars with the foundation for conducting research that makes a difference.

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Page Count

216

Publisher

Oxford University Press, USA

Published Date

ISBN 10

0195398475

ISBN 13

9780195398472

Meds, Money, and Manners

The Case Management of Severe Mental Illness

By: Jerry Floersch

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Meds, Money, and Manners

The Case Management of Severe Mental Illness

By: Jerry Floersch

Floersch shows how and why case management and community support services replaced psychiatry and mental hospitals. The case manager's use of textbook and practical knowledge allows for the management of medication, money, and day-to-day life of adults with severe mental illnesses. Yet, Floersch asks, are social workers state agents controlling clients? This critical study examines everyday written and oral narratives to prove that this common critique is untrue.

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Page Count

281

Publisher

Columbia University Press

Published Date

ISBN 10

023112273X

ISBN 13

9780231122733

On Being and Having a Case Manager

A Relational Approach to Recovery in Mental Health

By: Jeffrey Longhofer,Paul M. Kubek,Jerry Floersch

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On Being and Having a Case Manager

A Relational Approach to Recovery in Mental Health

By: Jeffrey Longhofer,Paul M. Kubek,Jerry Floersch

On Being and Having a Case Manager stresses the importance of the process of building relationships in helping clients realize independent lives. Based on a two-year study of Marilyn and her case managers, this book emphasizes the intentional exchange of attention and information between case managers, clients, and others within the caring network and clearly outlines a practical method for all service providers, clients, family members, and close friends to follow. Throughout the day, from moment to moment, relationships fluctuate among doing for, doing with, standing by for support, and doing for oneself. By observing Marilyn and her case manager, the authors prove the value of mutually and continuously monitoring these fluctuations within three primary domains-feeling, thinking, and acting-while carrying out daily activities. These findings show that managers are often stuck in doing-for modes of relating. Indeed, this may be one of the factors that contribute most to case manager and client burnout. While some clients with severe and persistent symptoms may, in fact, frequently require others to do-for, some like Marilyn may not require as much. They may need more doing-with and standing-by to encourage mastery and the internalization of confidence.

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Page Count

256

Publisher

Columbia University Press

Published Date

ISBN 10

0231525532

ISBN 13

9780231525534

My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style

By: Jerry Newman

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My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style

By: Jerry Newman

Once upon a time, a Ph.D. went to work at Mickey D's... And what he found was illuminating. Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume businesses with high-employee turnover. The pecking order was also crystal clear, from fry cook all the way up to store manager. Of the seven restaurants where Newman worked, some were high-morale, high-productivity machines. Others were miserable, misplaced circles of hell. Yet one common trait stuck out from them all: Each restaurant's respective manager determined the climate of the work environment. Go behind the fast food counter with Newman and see what happens on an average day on the “McJob”... how the restaurants are run (for better or worse) how managers reward good employees when raises are impossible (believe it or not, bosses give 'em more hours-and it works!) how morale and motivation spring directly from the manager's office and how a few simple adjustments to your own management style-the “Supersized Management Principles” in this book-can transform and invigorate your workplace

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