Though the fundamentals of letter writing have remained the same, the way we communicate in business is constantly evolving. With the understanding that consistently professional correspondence is essential to success in any industry, The AMA Handbook of Business Letters offers readers a refresher course in letter-writing basics--including focusing the message, establishing an appropriate tone, and getting your readers’ attention. You’ll also receive tips that apply to all written forms of communication on things like salutations, subject lines, signatures, and formatting. Jeffrey Seglin, communications director and professor of Harvard University’s graduate and professional school, and author Edward Coleman provide over 370 customizable model letters, divided into categories reflecting various aspects of business such as sales, marketing, public relations, customer service, human resources, credit and collection, purchasing, permissions, and confirmations.With helpful appendices listing common mistakes in grammar, word usage, and punctuation, the latest version of this adaptable book--extensively updated with more than 25 percent new material--will assist professionals through every conceivable business correspondence with confidence.
Climb the Corporate Ladder Without Stepping on Others From ethics columnist and Harvard lecturer Jeffrey L. Seglin, discover practical tips for succeeding professionally by succeeding socially. Practicing business etiquette doesn't mean pretending to be someone you're not. Brimming with practical, up-to-date tips on minding your business manners, The Simple Art of Business Etiquette guides you through the tricky territory of office etiquette with real-life stories and workplace scenarios. Become attuned to body language (Don't gawk at others during meetings or at any other time. It's creepy.) Engage in thoughtful introductions (Don't guess at someone's name if you don't remember it.) Practice proper e-mail etiquette (Do you really want to be the jerk who sends annoying e-mails around the office?) Curtail office conflicts (Never punch anyone in the workplace. Never.) Exhibit workplace sensitivity (Listen to your coworkers without cutting them off). Plus, decode the 15 most commonly-used phrases in business. The Simple Art of Business Etiquette proves that minding your manners goes a long way toward successfully advancing your career.
This book/CD-ROM reference for professionals teaches letter-writing basics and offers style and grammar guidelines, along with some 365 sample letters for sales, marketing, and public relations, vendor and supplier issues, credit and collections, transmittal and confirmation, personnel matters, and every other business situation. Appendices list frequently misused words, punctuation guidelines, abbreviations, and telephone and online grammar hotlines. The CD-ROM contains all of the sample letters from the book, which can be customized for immediate use. Seglin teaches magazine publishing in the graduate department of writing, literature, and publishing at Emerson College. Annotation copyrighted by Book News, Inc., Portland, OR
For more than sixteen years, Jeffrey Hollender has presided over Seventh Generation, a world leader in manufacturing environmentally friendly, nontoxic household products. What Matters Most illuminates the successful practices of Seventh Generation-and many other pioneering companies around the world-to demonstrate the pragmatic aspects of a corporate strategy that hardwires social and environmental concerns into the company's culture, operating systems, and business relationships. It shows business leaders how to assess their own company's performance, adopt a socially responsible approach to doing business, and embark on a path of long-term growth. "Jeffrey Hollender . . . has shown that doing the right thing does pay off both in terms of building a brand that generates great customer loyalty and a business that has consistently generated superior growth." -- Ben Cohen, Founder, Ben & Jerry's "What Matters Most stands out for its moderate and thoughtful analysis of a controversial issue . . . Hollender is a voice of reason in today's important debate on corporate responsibility." -- Soundview Speed Reviews
Climb the Corporate Ladder Without Stepping on Others From ethics columnist and Harvard lecturer Jeffrey L. Seglin, discover practical tips for succeeding professionally by succeeding socially. Practicing business etiquette doesn't mean pretending to be someone you're not. Brimming with practical, up-to-date tips on minding your business manners, The Simple Art of Business Etiquette guides you through the tricky territory of office etiquette with real-life stories and workplace scenarios. Become attuned to body language (Don't gawk at others during meetings or at any other time. It's creepy.) Engage in thoughtful introductions (Don't guess at someone's name if you don't remember it.) Practice proper e-mail etiquette (Do you really want to be the jerk who sends annoying e-mails around the office?) Curtail office conflicts (Never punch anyone in the workplace. Never.) Exhibit workplace sensitivity (Listen to your coworkers without cutting them off). Plus, decode the 15 most commonly-used phrases in business. The Simple Art of Business Etiquette proves that minding your manners goes a long way toward successfully advancing your career.
Though the fundamentals of letter writing have remained the same, the way we communicate in business is constantly evolving. With the understanding that consistently professional correspondence is essential to success in any industry, The AMA Handbook of Business Letters offers readers a refresher course in letter-writing basics--including focusing the message, establishing an appropriate tone, and getting your readers’ attention. You’ll also receive tips that apply to all written forms of communication on things like salutations, subject lines, signatures, and formatting. Jeffrey Seglin, communications director and professor of Harvard University’s graduate and professional school, and author Edward Coleman provide over 370 customizable model letters, divided into categories reflecting various aspects of business such as sales, marketing, public relations, customer service, human resources, credit and collection, purchasing, permissions, and confirmations.With helpful appendices listing common mistakes in grammar, word usage, and punctuation, the latest version of this adaptable book--extensively updated with more than 25 percent new material--will assist professionals through every conceivable business correspondence with confidence.
Reveals how much insurance is enough, when and whether to replace it, the meanings of insurance terms, disability insurance, tax legislation, and financial planning
This book/CD-ROM reference for professionals teaches letter-writing basics and offers style and grammar guidelines, along with some 365 sample letters for sales, marketing, and public relations, vendor and supplier issues, credit and collections, transmittal and confirmation, personnel matters, and every other business situation. Appendices list frequently misused words, punctuation guidelines, abbreviations, and telephone and online grammar hotlines. The CD-ROM contains all of the sample letters from the book, which can be customized for immediate use. Seglin teaches magazine publishing in the graduate department of writing, literature, and publishing at Emerson College. Annotation copyrighted by Book News, Inc., Portland, OR
Contents: Job Analysis; Data Organization; Writing the Job Description; Job Descriptions and the Law; Using Job Descriptions; Executive Department; Marketing Department; Finance and Investments Department; Trust Department; Commercial Loan Department; Consumer Loan Department; Branch Operations Department; Human Resources Department; Operations and Administration Department; Bibliography. This includes the latest personnel legislation to more than 250 job descriptions that can be immediately put to use. Charts/graphs.
This exclusive ALS Friedman Conference volume is a collection of Jeffrey Tucker's writings that have been selected in order to showcase his views on a wide range of issues. In reading these pieces you will be treated to Tucker's unique insights and libertarian outlook that will leave you with a fresh new perspective. Tucker isn't afraid to talk about any topic and this volume includes pieces on cryptocurrency, sexual harassment, cultural appropriation, net neutrality, the welfare state and more. Tucker's style is friendly and conversational, and he writes always with libertarian principles firmly in the spotlight. Enjoy this first of many Friedman papers, published each year in time for the next ALS Friedman Conference. Jeffrey Tucker, Editorial Director American Institute for Economic Research https: //www.aier.org/staff/jeffrey-tucker
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