Jeffrey Liker's Books

Becoming Lean

Inside Stories of U.S. Manufacturers

By: Jeffrey K. Liker

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Becoming Lean

Inside Stories of U.S. Manufacturers

By: Jeffrey K. Liker

What is Lean? Pure and simple, lean is reducing the time from customer order to manufacturing by eliminating non-value-added waste in the production stream. The ideal of a lean system is one-piece flow, because a lean manufacturer is continuously improving. Most other books on lean management focus on technical methods and offer a picture of how a lean system should look like. Other books provide snapshots of companies before and after lean was implemented. This is the first book to provide technical descriptions of successful solutions and performance improvements. It's also the first book to go beyond snapshots and includes powerful first-hand accounts of the complete process of change; its impact on the entire organization; and the rewards and benefits of becoming lean. At the heart of Becoming Lean are the stories of American manufacturers that have successfully implemented lean methods. The writers offer personalized accounts of their organization's lean transformation. You have a unique opportunity to go inside the implementation process and see what worked, what didn't, and why.

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Page Count

570

Publisher

CRC Press

Published Date

ISBN 10

1563271737

ISBN 13

9781563271731

Engineered in Japan

Japanese Technology-management Practices

By: Jeffrey K. Liker,John E. Ettlie,John Creighton Campbell

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Engineered in Japan

Japanese Technology-management Practices

By: Jeffrey K. Liker,John E. Ettlie,John Creighton Campbell

Engineered in Japan presents a unique and comprehensive examination of technology management in the most successful Japanese companies: unique in that all chapters go beyond superficial descriptions of stylized practices to look in depth at particular issues, often contradicting or qualifying the conventional wisdom; comprehensive in that it covers the entire technology life cycle from basic R&D, to development engineering, to manufacturing processes, to learning from the Japanese. Each chapter is based on original research by noted scholars in the field, and identifies technology management practices that have become a major source of competitive advantage for highly successful Japanese companies. Engineered in Japan documents the best practices from such companies as Toyota, Hitachi, Toshiba, and Nippondenso, and discusses how these technology management practices can be usefully adopted in other cultural contexts. Going beyond past observations, the authors all delve below the surface of Japanese management approaches. They look more closely than has been done before at how particular methods are applied, and they identify some new practices that have not yet been highlighted in books on Japanese methods. Presenting recent data that contradict some conventional thinking about U.S.-Japanese differences, they look at old techniques from a new perspective. "U.S. managers can perhaps learn more from the process of creation in Japan and the organizational structures that support innovation," say the editors in their introduction, "than from the particular approaches, tools, and technologies created." A running theme throughout the book is that Japanese managers and engineers tend to think in terms of systems, focusing not just on the parts but on the connections between them. Engineered in Japan is must reading for technology managers and engineers, along with anyone interested in Japanese business, engineering, and management.

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Page Count

421

Publisher

Oxford University Press, USA

Published Date

ISBN 10

0195095553

ISBN 13

9780195095555

The Toyota Product Development System

Integrating People, Process, and Technology

By: James Morgan,Jeffrey K. Liker

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The Toyota Product Development System

Integrating People, Process, and Technology

By: James Morgan,Jeffrey K. Liker

The ability to bring new and innovative products to market rapidly is the prime critical competence for any successful consumer-driven company. All industries, especially automotive, are slashing product development lead times in the current hyper-competitive marketplace. This book is the first to thoroughly examine and analyze the truly effective product development methodology that has made Toyota the most forward-thinking company in the automotive industry. Winner of the 2007 Shingo Prize For Excellence In Manufacturing Research! In The Toyota Product Development System: Integrating People, Process, and Technology, James Morgan and Jeffrey Liker compare and contrast the world-class product development process of Toyota with that of a U.S. competitor. They use extensive examples from Toyota and the U.S. competitor to demonstrate value stream mapping as an extraordinarily powerful tool for continuous improvement. Through examples and case studies, this book illustrates specific techniques and proven practices for dealing with challenges associated with product development, such as synchronizing multiple disciplines, multiple function workload leveling, compound process variation, effective technology integration, and knowledge management. Readers of this book can focus on optimizing the entire product development value stream rather than focus on a specific tool or technology for local improvements.

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312

Publisher

CRC Press

Published Date

ISBN 10

1000285626

ISBN 13

9781000285628

Giving Wings to Her Team

A Novel About Learning to Coach the Toyota Kata Way

By: Tilo Schwarz,Jeffrey K. Liker

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Giving Wings to Her Team

A Novel About Learning to Coach the Toyota Kata Way

By: Tilo Schwarz,Jeffrey K. Liker

Denise dreamed of being the kind of leader who empowered and engaged her people, but was becoming frustrated and disillusioned. Denise -- a fast-rising, young consultant at a large advisory firm -- lands a job as a manager in industry. Crisis strikes as low-cost competitors take market share and general chaos generates late shipments. Denise goes into Lean consulting mode but quickly learns her supervisors are not buying it. They're not engaged, and they find the Lean tools confusing and a distraction from their goals of getting product out. It's going to take some magic -- magic that's available to you, the reader, too! Come with Denise on a journey of discovery and skill development, as she moves beyond the tools and concepts of Lean and focuses on daily practice that helps her supervisors achieve their goals. It's about an approach called Toyota Kata that helps anyone develop and apply scientific thinking -- an exploratory mindset of curiosity and experimentation. A mentor from an unlikely place appears and shares with Denise how to coach her team. Once her supervisors dig into real problems they face every day, they begin to engage. Step by step, with insightful inputs from her mentor, Denise starts developing the skills to become a coaching manager. She watches her team meet their current challenges and be ready for more. When you teach and practice scientific thinking and coaching skills you give wings to your team, and new worlds of opportunity open up. If you're a manager you'll identify with how the team in this story goes beyond general preaching about best practices, to practicing how to get to where they want to be. If you're a Lean practitioner frustrated with applying tools with a limited half life, you'll learn how to develop people so they can achieve their most important goals and keep going. And if you're already a Toyota Kata practitioner, well ... you will love this book!

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342

Publisher

CRC Press

Published Date

ISBN 10

1000865363

ISBN 13

9781000865363

An Introduction to Language and Linguistics

By: Ralph Fasold,Jeffrey Connor-Linton

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An Introduction to Language and Linguistics

By: Ralph Fasold,Jeffrey Connor-Linton

This accessible textbook is the only introduction to linguistics in which each chapter is written by an expert who teaches courses on that topic, ensuring balanced and uniformly excellent coverage of the full range of modern linguistics. Assuming no prior knowledge the text offers a clear introduction to the traditional topics of structural linguistics (theories of sound, form, meaning, and language change), and in addition provides full coverage of contextual linguistics, including separate chapters on discourse, dialect variation, language and culture, and the politics of language. There are also up-to-date separate chapters on language and the brain, computational linguistics, writing, child language acquisition, and second-language learning. The breadth of the textbook makes it ideal for introductory courses on language and linguistics offered by departments of English, sociology, anthropology, and communications, as well as by linguistics departments.

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466

Publisher

Cambridge University Press

Published Date

ISBN 10

1107717663

ISBN 13

9781107717664

People, Process, and Culture

Lean Manufacturing in the Real World

By: Jeffrey P. Wincel,Thomas J. Kull, PhD

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People, Process, and Culture

Lean Manufacturing in the Real World

By: Jeffrey P. Wincel,Thomas J. Kull, PhD

Examining Lean processes in the context of the authors’ academic research in-progress, People, Process, & Culture: Lean Manufacturing in the Real World illustrates the impact of culture on the implementation of Lean Manufacturing (LM) across various geographic and cultural areas. It identifies cultural values, as examined against Lean manufacturing disciplines, and derives culturally based Lean Manufacturing (LM) values. It then assesses these cultural values in light of specific LM components, such as PULL systems and TPM, to demonstrate varying perspectives and applications. Illustrates global cultural influences on Lean implementation Uses academic research as the foundation of the material Examines the many Lean components currently in use around the world Building on the continued prominence of LM as the preferred operational approach, the book supplies time-tested advice to help you sort through the flood of information on Lean techniques and culture. It examines the numerous Lean components currently being deployed successfully around the world and identifies the limitations that can result from the varying interpretations and applications of Lean systems. Lean culture is all about Lean vision, mission, and values. This book not only identifies the Lean values required, but also supplies the understanding to integrate these values across all levels of your organization. The book will be especially helpful to international corporate managers working to demystify the sometimes hard-to-understand characteristics of Lean transformation.

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156

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CRC Press

Published Date

ISBN 10

1466557907

ISBN 13

9781466557901

The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance

By: Jeffrey K. Liker,James K. Franz

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The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance

By: Jeffrey K. Liker,James K. Franz

Building upon the international bestselling Toyota Way series of books by Jeffrey Liker, The Toyota Way to Continuous Improvement looks critically at lean deployments and identifies the root causes of why most of them fail. The book is organized into three major sections outlining: Why it is critical to go beyond implementing lean tools and, instead, build a culture of continuous improvement that connects operational excellence to business strategy Case studies from seven unique industries written from the perspective of the sensei (teacher) who led the lean transformation Lessons about transforming your own vision of an ideal organization into reality Section One: Using the Plan-Do-Check-Adjust (PDCA) methodology, Liker and Franz contrast true PDCA thinking to that of the popular, superficial approach of copying "lean solutions." They describe the importance of developing people and show how the Toyota Way principles support and drive continuous improvement. Explaining how lean systems and processes start with a purpose that provides a true north direction for all activities, they wrap up this section by examining the glaring differences between building a system of people, processes, and problem- solving that is truly lean versus that of simply trying to "lean out" a process. Section Two: This section brings together seven case studies as told by the sensei who led the transformation efforts. The companies range from traditional manufacturers, overhaul and maintenance of submarines, nuclear fuel rod production, health care providers, pathology labs, and product development. Each of these industries is different but the approaches used were remarkably similar. Section Three: Beginning with a composite story describing a company in its early days of lean implementation, this section describes what went right and wrong during the initial implementation efforts. The authors bring to light some of the difficulties the sensei faces, such as bureaucracies, closed-minded mechanical thinking, and the challenges of developing lean coaches who can facilitate real change. They address the question: Which is better, slow and deep organic deployment or fast and broad mechanistic deployment? The answer may surprise you. The book ends with a discussion on how to make continuous improvement a way of life at your company and the role of leadership in any lean transformation. The Toyota Way to Continuous Improvement is required reading for anyone seeking to transcend his or her tools-based approach and truly embrace a culture of continuous improvement.

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481

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0071762159

ISBN 13

9780071762151

Toyota Culture: The Heart and Soul of the Toyota Way

By: Jeffrey K. Liker,Michael Hoseus

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Toyota Culture: The Heart and Soul of the Toyota Way

By: Jeffrey K. Liker,Michael Hoseus

Winner of the Shingo Prize for Research and Professional Publication, 2009 The international bestseller The Toyota Way explained the company's success by introducing a revolutionary 4P model for organizational excellence-Philosophy, People, Process, and Problem Solving. Now, in Toyota Culture, preeminent Toyota authorities Jeffrey Liker and Michael Hoseus reveal how Toyota selects, develops, and motivates its people to become committed to building high-quality products-and how you can do the same for your company. Toyota Culture examines the “human systems” that Toyota has put in place to instill its founding principles of trust, mutual prosperity, and excellence in its plants, dealerships, and offices around the world. Beginning with a look at the evolution of the Toyota culture and why its people are the heart and soul of the Toyota Way, the authors explain the company's four-stage process for building and keeping quality people: Attract, Develop, Engage, and Inspire. Drawing upon numerous examples from Liker's decades of research as well as Hoseus' insider access as a Toyota manager, Toyota Culture gives you the tools you need to: Find competent, able, and willing employees Start training and socializing your people as you hire them Establish and communicate key business performance indicators at every level of your organization Train your people to solve problems and continuously improve processes in their daily work Develop leaders who live and teach your company's philosophy Reward top performance-and offer help to those who are struggling Fascinating vignettes of Toyota's innovative culture highlight the nuances of translating and recreating a people-centric culture in factories and offices across the globe. These exclusive, behind-the-scenes details are just what your company needs to successfully learn from The Toyota Culture.

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594

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0071492178

ISBN 13

9780071492171

The Toyota Way to Service Excellence: Lean Transformation in Service Organizations

Lean Transformation in Service Organizations

By: Jeffrey K. Liker,Karyn Ross

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The Toyota Way to Service Excellence: Lean Transformation in Service Organizations

Lean Transformation in Service Organizations

By: Jeffrey K. Liker,Karyn Ross

The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way. A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you’ll learn how take advantage of all Lean has to offer. With this book as your guide, you’ll gain a clear understanding of Lean and discover the principles, practices and tools needed to develop people and processes that surprise and delight each of your customers. These ground-tested techniques are designed to help you make continuous improvements in your services, streamline your operations, and add ever-increasing value to your customers. Fascinating case studies of Lean-driven success in a range of service industries, including healthcare, insurance, financial services, and telecommunications, illustrate that Lean principles and practices work as well in services as they do in manufacturing. Drawn from original research and real-world examples, The Toyota Way to Service Excellence will help you make the leap to Lean.

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449

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McGraw Hill Professional

Published Date

ISBN 10

1259641112

ISBN 13

9781259641114

Toyota Talent (PB)

Developing Your People the Toyota Way

By: Jeffrey K. Liker,David Meier

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Toyota Talent (PB)

Developing Your People the Toyota Way

By: Jeffrey K. Liker,David Meier

Toyota doesn't just produce cars; it produces talented people. In the international bestseller, The Toyota Way, Jeffrey Liker explained Toyota's remarkable success through a 4P model for excellence-Philosophy, People, Problem Solving, and Process. Liker, with coauthor David Meier, provided deeper insight into the practical application of the principles in The Toyota Way Fieldbook. Now, these authorities on Toyota reveal how you can develop talented people and achieve incredible results in your company. Toyota Talent walks you through the rigorous methodology used by this global powerhouse to grow high-performing individuals from within. Beginning with a review of Toyota's landmark approach to developing people, the authors illustrate the critical importance of creating a learning and teaching culture in your organization. They provide specific examples necessary to train employees in all areas-from the shop floor to engineering to staff members in service organizations-and show you how to support and encourage every individual to reach his or her top potential. Toyota Talent provides you with the inside knowledge you need to Identify your development needs and create a training plan Understand the various types of work and how to break complicated jobs into teachable skills Set behavioral expectations by properly preparing your workplace Recognize and develop potential trainers within your workforce Effectively educate nonmanufacturing employees and members of the staff Develop internal Lean Manufacturing experts Guiding you with expert tips and training aids, as well as real-world examples drawn from the authors' two decades of research and field work, Liker and Meier show you how to get the most out of people who live and breathe your company's philosophy-and who work together toward a common goal.

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354

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McGraw Hill Professional

Published Date

ISBN 10

0071509941

ISBN 13

9780071509947

When Good Jobs Go Bad

Globalization, De-unionization, and Declining Job Quality in the North American Auto Industry

By: Jeffrey S. Rothstein

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When Good Jobs Go Bad

Globalization, De-unionization, and Declining Job Quality in the North American Auto Industry

By: Jeffrey S. Rothstein

From Chinese factories making cheap toys for export, to sweatshops in Bangladesh where name-brand garments are sewn—studies on the impact of globalization on workers have tended to focus on the worst jobs and the worst conditions. But in When Good Jobs Go Bad, Jeffrey Rothstein looks at the impact of globalization on a major industry—the North American auto industry—to reveal that globalization has had a deleterious effect on even the most valued of blue-collar jobs. Rothstein argues that the consolidation of the Mexican and U.S.-Canadian auto industries, the expanding number of foreign automakers in North America, and the spread of lean production have all undermined organized labor and harmed workers. Focusing on three General Motors plants assembling SUVs—an older plant in Janesville, Wisconsin; a newer and more viable plant in Arlington, Texas; and a “greenfield site” (a brand-new, state-of-the-art facility) in Silao, Mexico—When Good Jobs Go Bad shows how global competition has made nonstop, monotonous, standardized routines crucial for the survival of a plant, and it explains why workers and their local unions struggle to resist. For instance, in the United States, General Motors forced workers to accept intensified labor by threatening to close plants, which led local unions to adopt “keep the plant open” as their main goal. At its new factory in Silao, GM had hand-picked the union—one opposed to strikes and committed to labor-management cooperation—before it hired the first worker. Rothstein’s engaging comparative analysis, which incorporates the viewpoints of workers, union officials, and management, sheds new light on labor’s loss of bargaining power in recent decades, and highlights the negative impact of globalization on all jobs, both good and bad, from the sweatshop to the assembly line.

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201

Publisher

Rutgers University Press

Published Date

ISBN 10

0813576083

ISBN 13

9780813576084

Business Network Transformation

Strategies to Reconfigure Your Business Relationships for Competitive Advantage

By: Jeffrey Word

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Business Network Transformation

Strategies to Reconfigure Your Business Relationships for Competitive Advantage

By: Jeffrey Word

In order to defend themselves against commoditization and disruptive innovation, leading companies are now gaining competitive advantage through networked business models and tapping into talent from outside their company. Rather than implementing rigid "built-to-last" processes, organizations are now constructing more fluid "built-to-adapt" networks in which each member focuses on its differentiation and relies increasingly on its partners, suppliers, and customers to provide the rest. With contributions by the biggest names in business network transformation, this book offers cutting edge research and an in-depth exploration of critical topics such as customer value, supply networks, product leadership, global processes, operations, innovation, relationship management, and IT. The book also provides practical guidance for successfully engaging in BNT, and is filled with illustrative case studies from some of the world’s largest and most successful companies. It contains the vital information business leaders need to enable their companies to deliver faster innovation to customers at lower cost by sharing investments, assets, and ideas across their business networks. An essential resource for all business leaders, Business Network Transformation shows how to transform any business network to achieve competitive advantage and increase the bottom line. Contributors include Geoffrey Moore, Philip Lay, Marco Iansiti, Mohan Sawhney, Ranjay Gulati, David Kletter, Venkat Venkatraman, John Hagel III, John Seely Brown, Gautam Kasthurirangan, Randall Russell, Henry Chesbrough, Jeffrey Dyer, and Andrew McAfee.

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305

Publisher

John Wiley & Sons

Published Date

ISBN 10

0470528346

ISBN 13

9780470528341

Collaborative Advantage

Winning Through Extended Enterprise Supplier Networks

By: Jeffrey H. Dyer

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Collaborative Advantage

Winning Through Extended Enterprise Supplier Networks

By: Jeffrey H. Dyer

Demonstrates the power of collaborative advantage, arguing that, in the future, competitive advantage will increasingly be created by teams of companies, rather than by the single firm. Managers who do not recognize this development - regardless of their industry - are in danger of adopting the wrong strategies for their firms.

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222

Publisher

Oxford University Press, USA

Published Date

ISBN 10

0195130685

ISBN 13

9780195130683

Health Care Operations Management

A Systems Perspective

By: James R. Langabeer II,Jeffrey Helton

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Health Care Operations Management

A Systems Perspective

By: James R. Langabeer II,Jeffrey Helton

Operations management is increasingly a critical skill needed in today’s health care leader. Managing your organization’s complex interdisciplinary processes, labor and asset productivity, and operational performance involves quantitative and qualitative skills. Covering a range of topics from quality management to data analyses, Health Care Operations Management: A Systems Approach clearly explains the important concepts and skills necessary to lead a modern health care organization. Logically organized in four parts, Health Care Operations Management: A Systems Approach looks at operations, systems and financial management; methods for improving operations; analytical tools and technology; and health care supply chain. Thoroughly revised, the new Third Edition offers new content on health plan operations, use of information technology in operations management, and analytics – topics often overlooked in most health care operational management texts.

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1087

Publisher

Jones & Bartlett Learning

Published Date

ISBN 10

1284220567

ISBN 13

9781284220568

Lean Selling

Slash Your Sales Cycle and Drive Profitable, Predictable Revenue Growth by Giving Buyers What They Really Want

By: Robert J. Pryor,J. Jeffrey Campbell

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Lean Selling

Slash Your Sales Cycle and Drive Profitable, Predictable Revenue Growth by Giving Buyers What They Really Want

By: Robert J. Pryor,J. Jeffrey Campbell

Excerpts of Advance Praise for Lean Selling “Lean Selling is the most important sales management book of the last 25 years. It shows us why 90% of today’s sales processes are broken. This book will change forever the way you sell and manage.” Al Davidson President, Strategic Sales & Marketing, Inc. “Most sales leaders struggle to get their entire sales team to perform at the level of their ‘A-Players.’ Too many sales books focus on trying to change a salesperson’s behavior to achieve this. Robert Pryor’s book focuses on defining a sales process to yield consistent sales results for your company’s product or solution. Lean Selling provides the tools you require to define then refine your sales process as market and competitive conditions change. The end result is achieving both predictable sales and customer satisfaction.” Craig Jack Former Managing Client Partner, Verizon Enterprise Solutions Former Managing Director, KPMG Consulting “Robert Pryor has written a book on a subject already covered by tons of books over the years but managed to give it a twist that makes it very engaging and relevant. The book is well written, insightful, and timely; the emergence of internet commerce has had a profound impact on the sales profession as we know it.” Ake Persson Retired CEO, Ericsson Wireless Communications, Inc. “Lean Selling, by Robert Pryor, really woke me up to how complacent some of us are about our sales processes, and how that complacency connects directly to those sub-optimal results. It’s a ‘must read.’ ” J. Jeffrey Campbell Brinker Executive in Residence and Director, Master of Science Program, San Diego State University School of Hospitality & Tourism Former Chairman and CEO, Burger King Corporation “Lean Selling? I love it. I’ve been using lean principles with my inside sales organization for a year now to improve customer fit and the buyer experience. The result has been astronomical growth in sales for my company. Kevin Gaither Vice president of Inside Sales, ZipRecruiter, Inc. President, Los Angeles Chapter of the American Association of Inside Sales Professionals Complete quotations start on page 1 of this book.

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220

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AuthorHouse

Published Date

ISBN 10

1496955528

ISBN 13

9781496955524

Engineering Decision Making and Risk Management

By: Jeffrey W. Herrmann

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Engineering Decision Making and Risk Management

By: Jeffrey W. Herrmann

IIE/Joint Publishers Book of the Year Award 2016! Awarded for ‘an outstanding published book that focuses on a facet of industrial engineering, improves education, or furthers the profession’. Engineering Decision Making and Risk Management emphasizes practical issues and examples of decision making with applications in engineering design and management Featuring a blend of theoretical and analytical aspects, this book presents multiple perspectives on decision making to better understand and improve risk management processes and decision-making systems. Engineering Decision Making and Risk Management uniquely presents and discusses three perspectives on decision making: problem solving, the decision-making process, and decision-making systems. The author highlights formal techniques for group decision making and game theory and includes numerical examples to compare and contrast different quantitative techniques. The importance of initially selecting the most appropriate decision-making process is emphasized through practical examples and applications that illustrate a variety of useful processes. Presenting an approach for modeling and improving decision-making systems, Engineering Decision Making and Risk Management also features: Theoretically sound and practical tools for decision making under uncertainty, multi-criteria decision making, group decision making, the value of information, and risk management Practical examples from both historical and current events that illustrate both good and bad decision making and risk management processes End-of-chapter exercises for readers to apply specific learning objectives and practice relevant skills A supplementary website with instructional support material, including worked solutions to the exercises, lesson plans, in-class activities, slides, and spreadsheets An excellent textbook for upper-undergraduate and graduate students, Engineering Decision Making and Risk Management is appropriate for courses on decision analysis, decision making, and risk management within the fields of engineering design, operations research, business and management science, and industrial and systems engineering. The book is also an ideal reference for academics and practitioners in business and management science, operations research, engineering design, systems engineering, applied mathematics, and statistics.

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356

Publisher

John Wiley & Sons

Published Date

ISBN 10

1118919378

ISBN 13

9781118919378

Francis Jeffrey's Highland and Continental Tours

By: Lord Francis Jeffrey,Pamela Ann Perkins

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Francis Jeffrey's Highland and Continental Tours

By: Lord Francis Jeffrey,Pamela Ann Perkins

Previously unpublished tour diaries by one of the most influential journalists of the Romantic era. Notorious for his sustained critical attacks on Wordsworth and the 'Lakers', Francis Jeffrey is revealed in these tour diaries as a man thoroughly at one with many aspects of the Romantic era, and in particular with the first generation's love of highland scenery, and the second generation's fascination with continental travel. The work contains trancriptions from manuscript of Jeffrey's Highland Tour of 1800, and his Continental Tour of 1823. The Editor has contributed an Introduction on 'Francis Jeffrey and Travel - Landscape, Taste and Aesthetics', and an account of Jeffrey's Continental Itinerary.

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244

Publisher

Humanities-Ebooks

Published Date

ISBN 10

1847601030

ISBN 13

9781847601032

Jewish and Muslim Dialects of Moroccan Arabic

By: Jeffrey Heath

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Jewish and Muslim Dialects of Moroccan Arabic

By: Jeffrey Heath

This is a comprehensive study of the Jewish and Muslim dialect networks of Morocco in its traditional boundaries, covering twenty-two Muslim and some thirty Jewish dialects of Moroccan Arabic.

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Page Count

618

Publisher

Routledge

Published Date

ISBN 10

1136126422

ISBN 13

9781136126420

The Unshackled Organization

Facing the Challenge of Unpredictability Through Spontaneous Reorganization

By: Jeffrey Goldstein

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The Unshackled Organization

Facing the Challenge of Unpredictability Through Spontaneous Reorganization

By: Jeffrey Goldstein

dtPublisher's MessageddIn a time when managers are scrambling to find methods to maneuver through the madness of a completely unpredictable business environment, Jeffrey Goldstein's answers are surprising, challenging, and sometimes controversial. But when applied, they reveal the key to highly refined organization functioning. In The Unshackled Organization, consultant and management professor Jeffrey Goldstein examines new territory with his exploration into how change happens within an organization. Utilizing leading-edge scientific and social theories about change, including non-linear, far-from-equilibrium, chaos theory, and system dynamics, Goldstein shows that only through "self-organization" can natural, lasting change occur. The theory behind "self-organization" arises from the idea of allowing and even amplifying unpredictable fluctuation rather than abolishing or controlling it. In other words, don't fight it! Change imposed from above often is not accepted with open arms by employees. But out of the chaos of change that emerges from within the organization will come long-lasting, structural improvements instead of short-term, Band-Aid solutions. This is a dramatic new way of looking at change, one that means rethinking how change happens within an organization and how you can encourage the process. This book is a pragmatic guide for managers, executives, consultants, and other change agents. More than an academic discourse on a new theory of change, it is filled with real-world examples about diverse types of change in a variety of business and service organizations. This is information you can start using today to support true change within your organization. Contents Publisher's Message Preface Chapter One: New Wine Skins Chapter Two: Growth in Nonlinear Systems Chapter Three: The Dynamics of Self-Organization Chapter Four: From Resistance to Attraction Chapter Five: The Equilibrium Effect of Self-Fulfilling Prophecies Chater Six: Generating Far-From-Equilibrium Conditions Chapter Seven: Working With Boundaries Chapter Eight: Differences That Make A Difference Chapter Nine: The Cauldron of Change Chapter Ten: The Magic Theatre Epilogue Notes About the Author Index

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218

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CRC Press

Published Date

ISBN 10

156327048X

ISBN 13

9781563270482

Turbulence in the American Workplace

By: Peter B. Doeringer,Kathleen Christensen,Patricia M. Flynn,Douglas T. Hall,Harry C. Katz,Jeffrey H. Keefe,Christopher J. Ruhm,Andrew M. Sum,Michael Useem

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Turbulence in the American Workplace

By: Peter B. Doeringer,Kathleen Christensen,Patricia M. Flynn,Douglas T. Hall,Harry C. Katz,Jeffrey H. Keefe,Christopher J. Ruhm,Andrew M. Sum,Michael Useem

Turbulence--rapid and sometimes tumultuous changes--has characterized the labor markets of the 1970's and 1980's. Turbulent competitive conditions have cut sharply into profits and have forced downsizings and radical readjustments in America's workplaces. Workplace turbulence has resulted in lost jobs, declining incomes, and falling productivity for American labor. From the perspectives of business and labor, turbulence and its consequences is the key human resources issue for the last part of the twentieth century. In Turbulence in the American Workplace, a distinguished group of experts forcefully and convincingly argue that the human resources capacity of the private sector is the first line of defense against turbulence and is of equal importance to public sector education and training programs. The authors--including Kathleen Christensen, Patricia M. Flynn, Douglas T. Hall, Harry C. Katz, Jeffrey H. Keefe, Christopher J. Ruhm, Andrew M. Sum, and Michael Useem--effectively demonstrate how global competition, deregulation, and technological change are creating hard choices for employers that will alter both the living standards of workers and the performance of American industry in the coming decades. This illuminating work will be of significant value to business school faculty, corporate strategic planners, and general managers, as well as students and professionals interested in the areas of public policy, industrial relations, education, and labor studies.

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273

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Oxford University Press

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ISBN 10

0195362381

ISBN 13

9780195362381

Sir Henry Irving

A Victorian Actor and His World

By: Jeffrey Richards

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Sir Henry Irving

A Victorian Actor and His World

By: Jeffrey Richards

Sir Henry Irving was the greatest actor of the Victorian age and was thought of by Gladstone as his greatest contemporary. He transformed the theatre, in Britain and America, from a disreputable and marginal entertainment into a respected and uplifting art form. This work gives an account of Irving and his impact on the Victorian theatre and life.

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530

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A&C Black

Published Date

ISBN 10

1852855916

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9781852855918

Conquering Innovation Fatigue

Overcoming the Barriers to Personal and Corporate Success

By: Jeffrey Lindsay,Cheryl A. Perkins,Mukund Karanjikar

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Conquering Innovation Fatigue

Overcoming the Barriers to Personal and Corporate Success

By: Jeffrey Lindsay,Cheryl A. Perkins,Mukund Karanjikar

This practical guide reveals the nine major “fatigue factors” that can block the path to innovation success, along with solutions to energize innovation. Original advances in innovation practice and new case studies are applied to guide inventors, entrepreneurs, companies, universities, and even policy makers in conquering innovation fatigue. Cost-effective solutions include guidance on intellectual assets, dealing with disruptive innovation, and driving innovation using the “Horn of Innovation” and “Circuit of Innovation” models. A surprising view of DaVinci as an engine of open innovation is presented. Throughout the book, a unique aspect is exploring the journey of innovators, including corporate employees and entrepreneurs, at the often-overlooked personal level using the metaphor of immigrants in a strange land to identify barriers and solutions.

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304

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John Wiley & Sons

Published Date

ISBN 10

0470460075

ISBN 13

9780470460078

The History of Suicide in England, 1650–1850, Part II vol 5

By: Mark Robson,Paul S Seaver,Kelly McGuire,Jeffrey Merrick,Daryl Lee

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The History of Suicide in England, 1650–1850, Part II vol 5

By: Mark Robson,Paul S Seaver,Kelly McGuire,Jeffrey Merrick,Daryl Lee

First published in 2013. This two-part, eight-volume, reset edition draws together a range of sources from the early modern era through to the industrial age, to show the changes and continuities in responses to the social, political, legal and spiritual problems that self-murder posed. Part II, Volume 5 contains the period of 1750–1799: Sermons, Discourses, Essays and Treatises.

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343

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Routledge

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100056004X

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9781000560046

Lean Supply Chain Management

A Handbook for Strategic Procurement

By: Jeffrey P. Wincel

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Lean Supply Chain Management

A Handbook for Strategic Procurement

By: Jeffrey P. Wincel

Unlike other strategic procurement guides, Lean Supply Chain Management considers an organization's "business condition" as a contributing factor in the development of a strategic procurement strategy. That is, rather than taking a "one-size fits all" approach, the author's more individualized approach illustrates techniques specific to organizations operating in a standard or crisis environment. Highlights include: Methods for developing and tracking strategic procurement initiatives. Planning in the "standard" and "crisis" environments. Coordinating supply chain management and lean manufacturing. Performance measurement tools. Lean Supply Chain Management provides purchasers and supplier development professionals with the tools needed to transform procurement from a mere cost center to a profit generator.

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260

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CRC Press

Published Date

ISBN 10

156327289X

ISBN 13

9781563272899

Global Competition Between and Within Standards

The Case of Mobile Phones

By: Jeffrey L. Funk

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Global Competition Between and Within Standards

The Case of Mobile Phones

By: Jeffrey L. Funk

Managing technology and globalization are two of the main concerns facing companies today. This book argues that the success of firms such as Ericsson and Nokia is a function of how they have managed these two areas simultaneously. The author summarises the development of the global mobile communications industry to date, examining how global standards have been established, and why particular firms have succeeded within these standards. He goes on to examine the factors that will determine the market leaders in third-generation mobile communications systems and phones, and shows how other high technology industries can benefit from the strategies used.

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311

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Springer

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0230288863

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9780230288867

The Toyota Way Fieldbook

By: Jeffrey K. Liker,David Meier

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The Toyota Way Fieldbook

By: Jeffrey K. Liker,David Meier

The Toyota Way Fieldbook is a companion to the international bestseller The Toyota Way. The Toyota Way Fieldbook builds on the philosophical aspects of Toyota's operating systems by detailing the concepts and providing practical examples for application that leaders need to bring Toyota's success-proven practices to life in any organization. The Toyota Way Fieldbook will help other companies learn from Toyota and develop systems that fit their unique cultures. The book begins with a review of the principles of the Toyota Way through the 4Ps model-Philosophy, Processes, People and Partners, and Problem Solving. Readers looking to learn from Toyota's lean systems will be provided with the inside knowledge they need to Define the companies purpose and develop a long-term philosophy Create value streams with connected flow, standardized work, and level production Build a culture to stop and fix problems Develop leaders who promote and support the system Find and develop exceptional people and partners Learn the meaning of true root cause problem solving Lead the change process and transform the total enterprise The depth of detail provided draws on the authors combined experience of coaching and supporting companies in lean transformation. Toyota experts at the Georgetown, Kentucky plant, formally trained David Meier in TPS. Combined with Jeff Liker's extensive study of Toyota and his insightful knowledge the authors have developed unique models and ideas to explain the true philosophies and principles of the Toyota Production System.

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498

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McGraw Hill Professional

Published Date

ISBN 10

0071502114

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9780071502115

The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development

By: Jeffrey K. Liker,Gary L. Convis

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The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development

By: Jeffrey K. Liker,Gary L. Convis

The Missing Link to Toyota-Style Success—LEAN LEADERSHIP Winner of the 2012 Shingo Research and Professional Publications Award “This great book reveals the secret ingredient to lean success: lean leadership. Not only is it a pleasure to read, but it is also deep and enlightening. This book is an absolute must-read for anyone interested in lean: it’s both an eye opener and a game changer.” —Michael Ballé, Ph.D., coauthor of The Gold Mine and The Lean Manager “This will immediately be recognized as the most important book ever published to understand and guide ‘True North Lean’ and the goal of perpetual business excellence.” —Ross E. Robson, President and CEO, DnR Lean, LLC, and the original Director of The Shingo Prize “An excellent book that will shape leadership development for decades to come.” —Karen Martin, Principal, Karen Martin & Associates, and author of The Kaizen Event Planner About the Book: TOYOTA. The name signifies greatness—world-class cars and game-changing business thinking. One key to the Toyota Motor Company’s unprecedented success is its famous production system and its lesser-known product development program. These strategies consider the end user at every turn and have become the model for the global lean business movement. All too often, organizations adopting lean miss the most critical ingredient—lean leadership. Toyota makes enormous investments in carefully selecting and intensively developing leaders who fit its unique philosophy and culture. Thanks to the company’s lean leadership approach, explains Toyota Way author Jeffrey Liker and former Toyota executive Gary Convis, the celebrated carmaker has set into motion a drive for continuous improvement at all levels of its business. This has allowed for: Constant growth: Toyota increased profitability for 58 consecutive years—slowing down only in the face of 2008’s worldwide financial difficulties, the recall crisis, and the worst Japanese earthquake of the century. Unstoppable inventiveness: Toyota’s approach to innovative thinking and problem solving has resulted in top industry ratings and incredible customer satisfaction, while allowing the company to weather these three crises in rapid succession and to come out stronger. Strong branding and respect: Toyota’s reputation was instrumental in the company’s ability to withstand the recalls-driven media storm of 2010. But what looked to some to be a sinking ship is once again running under a full head of steam. Perhaps the Toyota culture had weakened, but lean leadership was the beacon that showed the way back. In fact, writes Liker, the company is “as good and perhaps a better model for lean leadership than it ever has been.” of innovation and growth. Yet, Industry Week reports that just 2 percent of companies using lean processes can likewise claim to have had long-term success. What the other 98 percent lack is unified leadership with a common method and philosophy. If you want to get lean, you have to take it to the leadership level. The Toyota Way to Lean Leadership shows you how.

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321

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McGraw Hill Professional

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ISBN 10

0071780793

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9780071780797

The Toyota Way : 14 Management Principles from the World's Greatest Manufacturer

14 Management Principles from the World's Greatest Manufacturer

By: Jeffrey Liker

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The Toyota Way : 14 Management Principles from the World's Greatest Manufacturer

14 Management Principles from the World's Greatest Manufacturer

By: Jeffrey Liker

How to speed up business processes, improve quality, and cut costs in any industry In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability. Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by: Eliminating wasted time and resources Building quality into workplace systems Finding low-cost but reliable alternatives to expensive new technology Producing in small quantities Turning every employee into a qualitycontrol inspector

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364

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McGraw Hill Professional

Published Date

ISBN 10

0071392319

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9780071392310

Book's by Jeffrey Liker

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