A suite of scenario-based videos supporting key communication skills and concepts, including empathy, challenging behaviours, advocating for a patient and admitting a patient with reflections from both the nurse and patient perspective A series of video interviews - exploring diverse cultural backgrounds from the patient and practitioner perspective More than 40 Learning Activities to help develop featured skills and concepts Research highlights in each chapter covering the most recent research on communication in nursing
Patient and Person: Interpersonal Skills in Nursing offers guidance on the skills needed to interact with patients as people – an essential component of building an effective therapeutic relationship and providing quality care. Author Jane Stein-Parbury explains key concepts in simple language, without assuming any prior knowledge. The book includes empathy, dealing with challenging behaviours, advocating for a patient and admitting a patient. Nurses will learn to build trusting relationships and support patients in their health journey. The seventh edition of this highly regarded text has been fully updated to incorporate the most current literature relating to interpersonal skills in nursing. - Narratives and stories to explain practical application of theoretical concepts - Forty-two learning activities to enable students to understand the content and practise skills in a focused manner - Person-centred approach throughout - Online scenario-based videos to demonstrate the use of specific skills - All theoretical concepts mapped against Australian Registered Nurse Standards for Practice and Australia National Safety and Quality Health Service Standards - Fully updated with latest research evidence - Focus on t the importance of interdisciplinary interactions in maintaining quality and safety in health care - Renewed emphasis about the importance of reflection in culture care - Elsevier Adaptive Quizzing for Patient and Person, 7e, included in all print purchases. Corresponding chapter-by-chapter to the core text, EAQ prepares students for tutorials, lectures and exams, with access to hundreds of exam-style questions at your fingertips
This book was conceived in response to the increasing recognition of the central role of communication in effective healthcare delivery, particularly in high-stress contexts. Over a three-year period, the research team investigated communication between patients and clinicians in five representative emergency departments (EDs). The book describes the communicative complexity and intensity of work in the ED and identifies the features of successful patient-clinician interactions. Drawing on authentic examples of communication within the ED, the book provides comprehensive communication strategies for healthcare professionals that can be readily integrated into everyday practice. ‘Professor Diana Slade and her colleagues have written an innovative and practical book on communication and relationships in emergency departments and their effects on the patient experience. Rarely does one find a book that so seamlessly translates research findings into practical action strategies. The book is an invaluable resource for the training of physicians, nurses, hospital administrators and others in healthcare.’ - Elizabeth A. Rider, MSW, MD, FAAP, Department of Pediatrics, Harvard Medical School ‘My participation in the UTS Emergency Communication project provided extraordinary insights into the complexities and subtleties of communication encounters during a patient’s emergency department journey. This project has made a lasting impact on my daily work, and I hope will improve emergency patient care into the future.’ - Dr Nick Taylor, Emergency Medicine Specialist, The Canberra Hospital ‘The captured clinical conversations between doctors, nurses and patients are fascinating... The discussion and conclusions provide a rare insight into an integral and critical component of Emergency Medicine practice. The team, led by Professor Slade, was truly unobtrusive, professional and personable.’ - Dr Marian Lee, Emergency Physician, Director of Emergency Medicine Training
Patient and Person: Interpersonal Skills in Nursing offers guidance on the skills needed to interact with patients as people – an essential component of building an effective therapeutic relationship and providing quality care. Author Jane Stein-Parbury explains key concepts in simple language, without assuming any prior knowledge. The book includes empathy, dealing with challenging behaviours, advocating for a patient and admitting a patient. Nurses will learn to build trusting relationships and support patients in their health journey. The seventh edition of this highly regarded text has been fully updated to incorporate the most current literature relating to interpersonal skills in nursing. - Narratives and stories to explain practical application of theoretical concepts - Forty-two learning activities to enable students to understand the content and practise skills in a focused manner - Person-centred approach throughout - Online scenario-based videos to demonstrate the use of specific skills - All theoretical concepts mapped against Australian Registered Nurse Standards for Practice and Australia National Safety and Quality Health Service Standards - Fully updated with latest research evidence - Focus on t the importance of interdisciplinary interactions in maintaining quality and safety in health care - Renewed emphasis about the importance of reflection in culture care - Elsevier Adaptive Quizzing for Patient and Person, 7e, included in all print purchases. Corresponding chapter-by-chapter to the core text, EAQ prepares students for tutorials, lectures and exams, with access to hundreds of exam-style questions at your fingertips
Patient & Person provides a practical guide to establishing and building relationships in nursing practice. It systematically addresses the theoretical, practical and personal dimensions of relating to patients and provides guidelines for determining when and how to act. It encourages meaningful nursing practice by focusing on patients as individuals.
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