“In this masterpiece, Jamil Zaki weaves together the very latest science with stories that will stay in your heart forever.”—Angela Duckworth, author of Grit Don’t miss Jamil Zaki’s TED Talk, “We’re experiencing an empathy shortage, but we can fix it together,” online now. Empathy is in short supply. We struggle to understand people who aren’t like us, but find it easy to hate them. Studies show that we are less caring than we were even thirty years ago. In 2006, Barack Obama said that the United States was suffering from an “empathy deficit.” Since then, things seem to have only gotten worse. It doesn’t have to be this way. In this groundbreaking book, Jamil Zaki shares cutting-edge research, including experiments from his own lab, showing that empathy is not a fixed trait—something we’re born with or not—but rather a skill that can be strengthened through effort. He also tells the stories of people who embody this new perspective, fighting for kindness in the most difficult of circumstances. We meet a former neo-Nazi who is now helping to extract people from hate groups, ex-prisoners discussing novels with the judge who sentenced them, Washington police officers changing their culture to decrease violence among their ranks, and NICU nurses fine-tuning their empathy so that they don’t succumb to burnout. Written with clarity and passion, The War for Kindness is an inspiring call to action. The future may depend on whether we accept the challenge. Praise for The War for Kindness “A wide-ranging practical guide to making the world better.”—NPR “Relating anecdotes and test cases from his fellow researchers, news events and the imaginary world of literature and entertainment, Zaki makes a vital case for ‘fighting for kindness.’ . . . If he’s right—and after reading The War for Kindness, you’ll probably think so—Zaki’s work is right on time.” —San Francisco Chronicle “In this landmark book, Jamil Zaki gives us a revolutionary perspective on empathy: Empathy can be developed, and, when it is, people, relationships, organizations, and cultures are changed.”—Carol Dweck, author of Mindset
Cynicism is making us sick; Stanford Psychologist Dr. Jamil Zaki has the cure—a “ray of light for dark days” (Adam Grant, #1 New York Times bestselling author). In 1972, half of Americans agreed that most people can be trusted; by 2018, only a third did. Different generations, genders, religions, and political parties all think human virtue is evaporating. Cynicism is an understandable response to a world full of injustice and inequality. But in many cases, it is misplaced. Dozens of studies find that people fail to realize how kind, generous, and open-minded others really are. Cynical thinking deepens social problems: when we expect the worst in people, we often bring it out of them. We don’t have to remain stuck in this cynicism trap. Through science and storytelling, Jamil Zaki imparts the secret for beating back cynicism: hopeful skepticism—thinking critically about people and our problems, while honoring and encouraging our strengths. Far from being naïve, hopeful skepticism is a precise way of understanding others that can rebalance our view of human nature and help us build the world we truly want.
Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent—and more costly. If you read nothing else on trust, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company. This book will inspire you to: Develop trust through competence, legitimacy, and impact Understand the neuroscience of trust Follow through on your commitments to stakeholders Negotiate better with an untrustworthy counterpart See your company through the eyes of your customers Rebuild relationships after a breakdown of trust This collection of articles includes "Begin with Trust," by Frances X. Frei and Anne Morriss; "The Neuroscience of Trust," by Paul J. Zak; "Dig, Bridge, Collectively Act," by Tina Opie and Beth A. Livingston; "Rethinking Trust," by Roderick M. Kramer; "How to Negotiate with a Liar," by Leslie K. John; "The Enemies of Trust," by Robert M. Galford and Anne Seibold Drapeau; "Don't Let Cynicism Undermine Your Workplace," by Jamil Zaki; "The Trust Crisis," by Sandra J. Sucher and Shalene Gupta; "Customer Data: Designing for Transparency and Trust," by Timothy Morey, Theodore "Theo" Forbath, and Allison Schoop; "Operational Transparency," by Ryan W. Buell; and "The Organizational Apology," by Maurice E. Schweitzer, Alison Wood Brooks, and Adam D. Galinsky. HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.
Recent work on empathy theory, research, and applications, by scholars from disciplines ranging from neuroscience to psychoanalysis. There are many reasons for scholars to investigate empathy. Empathy plays a crucial role in human social interaction at all stages of life; it is thought to help motivate positive social behavior, inhibit aggression, and provide the affective and motivational bases for moral development; it is a necessary component of psychotherapy and patient-physician interactions. This volume covers a wide range of topics in empathy theory, research, and applications, helping to integrate perspectives as varied as anthropology and neuroscience. The contributors discuss the evolution of empathy within the mammalian brain and the development of empathy in infants and children; the relationships among empathy, social behavior, compassion, and altruism; the neural underpinnings of empathy; cognitive versus emotional empathy in clinical practice; and the cost of empathy. Taken together, the contributions significantly broaden the interdisciplinary scope of empathy studies, reporting on current knowledge of the evolutionary, social, developmental, cognitive, and neurobiological aspects of empathy and linking this capacity to human communication, including in clinical practice and medical education.
The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Use Strategic Thinking to Create the Life You Want" by Rainer Strack, Susanne Dyrchs, and Allison Bailey)
The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Use Strategic Thinking to Create the Life You Want" by Rainer Strack, Susanne Dyrchs, and Allison Bailey)
A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Ginni Rometty to Robert I. Sutton and company examples from Maersk to Nvidia, this volume brings the most current and important management conversations right to your fingertips. This book will inspire you to: Reskill your organization in the age of AI Rid your company of the obstacles that infuriate everyone Understand what today's rainmakers do differently Market sustainable products effectively Choose the right sources of demand to grow your company at the right speed Use strategic thinking to create the life you want This collection of articles includes "Reskilling in the Age of AI," by Jorge Tamayo, Leila Doumi, Sagar Goel, Orsolya Kovacs-Ondrejkovic, and Raffaella Sadun; "How Fast Should Your Company Really Grow?," by Gary P. Pisano; "How to Sustain Your Empathy in Difficult Times," by Jamil Zaki; "The New-Collar Workforce," by Colleen Ammerman, Boris Groysberg, and Ginni Rometty; "Rid Your Organization of Obstacles That Infuriate Everyone," by Robert I. Sutton and Huggy Rao; "Where Does DEI Go from Here?," by Laura Morgan Roberts; "What Today's Rainmakers Do Differently," by Matthew Dixon, Ted McKenna, Rory Channer, and Karen Freeman; "The New Era of Industrial Policy Is Here," by Willy C. Shih; "How to Market Sustainable Products," by Frederic Dalsace and Goutam Challagalla; "What Does 'Stakeholder Capitalism' Mean to You?," by Lynn S. Paine; and "Use Strategic Thinking to Create the Life You Want," by Rainer Strack, Susanne Dyrchs, and Allison Bailey. HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.
This book, first published in 1986, examines the literature on administration, human resources and development in the Arab world. It emphasizes contemporary societies and their internal dynamics, the least known and most critical aspects of Arabic studies.
A Stanford psychologist offers a bold new understanding of empathy, revealing it to be a skill, not a fixed trait, and showing, through science and stories, how we can all become more empathetic"--
Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent—and more costly. If you read nothing else on trust, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company. This book will inspire you to: Develop trust through competence, legitimacy, and impact Understand the neuroscience of trust Follow through on your commitments to stakeholders Negotiate better with an untrustworthy counterpart See your company through the eyes of your customers Rebuild relationships after a breakdown of trust This collection of articles includes "Begin with Trust," by Frances X. Frei and Anne Morriss; "The Neuroscience of Trust," by Paul J. Zak; "Dig, Bridge, Collectively Act," by Tina Opie and Beth A. Livingston; "Rethinking Trust," by Roderick M. Kramer; "How to Negotiate with a Liar," by Leslie K. John; "The Enemies of Trust," by Robert M. Galford and Anne Seibold Drapeau; "Don't Let Cynicism Undermine Your Workplace," by Jamil Zaki; "The Trust Crisis," by Sandra J. Sucher and Shalene Gupta; "Customer Data: Designing for Transparency and Trust," by Timothy Morey, Theodore "Theo" Forbath, and Allison Schoop; "Operational Transparency," by Ryan W. Buell; and "The Organizational Apology," by Maurice E. Schweitzer, Alison Wood Brooks, and Adam D. Galinsky. HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.
The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Use Strategic Thinking to Create the Life You Want" by Rainer Strack, Susanne Dyrchs, and Allison Bailey)
The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Use Strategic Thinking to Create the Life You Want" by Rainer Strack, Susanne Dyrchs, and Allison Bailey)
A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Ginni Rometty to Robert I. Sutton and company examples from Maersk to Nvidia, this volume brings the most current and important management conversations right to your fingertips. This book will inspire you to: Reskill your organization in the age of AI Rid your company of the obstacles that infuriate everyone Understand what today's rainmakers do differently Market sustainable products effectively Choose the right sources of demand to grow your company at the right speed Use strategic thinking to create the life you want This collection of articles includes "Reskilling in the Age of AI," by Jorge Tamayo, Leila Doumi, Sagar Goel, Orsolya Kovacs-Ondrejkovic, and Raffaella Sadun; "How Fast Should Your Company Really Grow?," by Gary P. Pisano; "How to Sustain Your Empathy in Difficult Times," by Jamil Zaki; "The New-Collar Workforce," by Colleen Ammerman, Boris Groysberg, and Ginni Rometty; "Rid Your Organization of Obstacles That Infuriate Everyone," by Robert I. Sutton and Huggy Rao; "Where Does DEI Go from Here?," by Laura Morgan Roberts; "What Today's Rainmakers Do Differently," by Matthew Dixon, Ted McKenna, Rory Channer, and Karen Freeman; "The New Era of Industrial Policy Is Here," by Willy C. Shih; "How to Market Sustainable Products," by Frederic Dalsace and Goutam Challagalla; "What Does 'Stakeholder Capitalism' Mean to You?," by Lynn S. Paine; and "Use Strategic Thinking to Create the Life You Want," by Rainer Strack, Susanne Dyrchs, and Allison Bailey. HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.
Cynicism is making us sick; Stanford Psychologist Dr. Jamil Zaki has the cure—a “ray of light for dark days” (Adam Grant, #1 New York Times bestselling author). In 1972, half of Americans agreed that most people can be trusted; by 2018, only a third did. Different generations, genders, religions, and political parties all think human virtue is evaporating. Cynicism is an understandable response to a world full of injustice and inequality. But in many cases, it is misplaced. Dozens of studies find that people fail to realize how kind, generous, and open-minded others really are. Cynical thinking deepens social problems: when we expect the worst in people, we often bring it out of them. We don’t have to remain stuck in this cynicism trap. Through science and storytelling, Jamil Zaki imparts the secret for beating back cynicism: hopeful skepticism—thinking critically about people and our problems, while honoring and encouraging our strengths. Far from being naïve, hopeful skepticism is a precise way of understanding others that can rebalance our view of human nature and help us build the world we truly want.
This book, first published in 1986, examines the literature on administration, human resources and development in the Arab world. It emphasizes contemporary societies and their internal dynamics, the least known and most critical aspects of Arabic studies.
Ali Mardan bey Topchibashov was a prominent politician, who played a crucial role in the history of Azerbaijan. One of the most striking personalities in the history of Azerbaijan, the founder of liberal ideas, and the first President of the Republic of Azerbaijan, he led the Muslim faction in the first Russian Duma and the Union of Muslims of Russia and was a central figure of the Caucasian émigrés in Europe. This book analyses and presents the life of the first independent Azerbaijani political leaders. Based on extensive research from archives in Azerbaijan, France, Georgia, Russia (Moscow and Kazan) and the UK, some of which are newly accessible, it traces the political personality of Topchibashov as one of the largest Muslim leaders and founder of the Azerbaijan Republic. At the same time, it offers insights into the history of the formation and creation of the national consciousness of the Russian Muslims and tracks the challenges in the national and religious policy of the Imperial administration of the Soviet Union. The author sheds light on the significant problems of the Russian Empire (nationalities specifically) and global movements such as the post-World War I settlement and the difficulties of the many non-Russian groups that declared independence after the Bolshevik rise of power. Filling a lacuna in modern Azerbaijan history, this book will be of interest to academics working on Russian, Soviet, South Caucasus and Central Asian History, in particular Russian Empire, Muslim nations, and nationalism in Central Asia and the Caucasus.
Immediately after the Allied WW2 victory in Europe, claims were made by the Soviet Union over the eastern regions of Turkey, to secure direct control over the Bosporus, Dardanelles, and Turkish Straits. The detailed study of the international components of these events, featuring the veiled complexities of Stalin’s anti-Turkish diplomacy, provides a key to understanding crucial aspects of these Soviet territorial claims. Iranian Azerbaijan became another hotspot of post-war confrontation between the western Allies and the USSR: Soviet policy towards Iran manifested in the desire to access their oil resources. A further direction emerging within Soviet post-war strategy was the Kurdish issue in the Near and Middle East. At the conjunction of Turkish and Iranian events, Soviet secret service bodies and diplomatic institutions exploited their strengths and toyed with Kurdish minorities in the region. Their decisions placed the bordering regions of China, Turkey, and Iran squarely in the shadowy reaches of Moscow’s policy. This research uses newly discovered archive material to illustrate the underlying intrigue behind Soviet ambition and intimately tracks how the Soviet Union was defeated in the first Cold War confrontation over its southern borders. It also links events of this period with the critical issue of Uyghur assimilation, and further contemporary developments highlighting Putin’s policies, making it invaluable for both academic and general readers.
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