James M Utterback's Books

Design-inspired Innovation

By: James M Utterback,Sten Ekman,Susan Walsh Sanderson,Bengt-arne Vedin,Roberto Verganti,Bruce Tether,Eduardo Alvarez

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Design-inspired Innovation

By: James M Utterback,Sten Ekman,Susan Walsh Sanderson,Bengt-arne Vedin,Roberto Verganti,Bruce Tether,Eduardo Alvarez

When an innovation is inspired by design, it transcends technology and utility. The design delights the user, seamlessly integrating the physical object, a service, and its use into something whole. A design-inspired innovation is so simple that it becomes an extension of the user. It creates meaning and a new language.Design-Inspired Innovation takes a unique look at the intersection between design and innovation, and explores the novel ways in which designers are contributing to the development of products and services. The book's scope is international, with emphasis on design activities in Boston, England, Sweden, and Milan. Through a rich variety of cases and cultural prisms, the book extends the traditional design viewpoint and stretches the context of industrial design to question — and answer — what design is really all about. It gives readers tools for inspiration, and shows how design can change language and even create human possibilities.

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Page Count

281

Publisher

World Scientific

Published Date

ISBN 10

981436553X

ISBN 13

9789814365536

Into the Networked Age

How IBM and Other Firms are Getting There Now

By: James W. Cortada,Thomas S. Hargraves,Edward Wakin

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Into the Networked Age

How IBM and Other Firms are Getting There Now

By: James W. Cortada,Thomas S. Hargraves,Edward Wakin

In this dynamic book, based on the most effective strategies of IBM and other market leaders, managers will learn to successfully transform their organizations into a business prepared to compete in a networked age. Mainframes, client servers, PCs, networks, e-business, the Internet, databases, technical management--indeed, in the brave new business world facing today's firms only one thing is certain: change. And when looking for a model for corporate change, one should look no further than IBM. In this decade, IBM has gone from a company with less than $60 billion in unprofitable revenue to a highly profitable $85 billion-plus enterprise. In a company whose major source of revenue was once hardware, services now account for more than a third of its revenue. IBM Global Services, only seven years old and $25 billion strong, draws most of its revenue from helping businesses to do successfully what IBM has done: transform themselves. In five down-to-earth sections, the authors share their vast experience, apply case studies, chart trends and describe in-depth the practices that allowed IBM to transform itself, and to show the way for other firms. The result is an essential handbook for anyone charged with leading their firm in an economy that is global, increasingly reliant on information systems, and teeming with rapidly emerging markets--and competitors. Written by a staff of experts and renowned business thinkers, Into the Networked Age is today's ultimate guide for success in tomorrow's business world.

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Page Count

256

Publisher

Oxford University Press

Published Date

ISBN 10

0195352394

ISBN 13

9780195352399

Learning by Doing

The Real Connection Between Innovation, Wages, and Wealth

By: James Bessen

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Learning by Doing

The Real Connection Between Innovation, Wages, and Wealth

By: James Bessen

Technology is constantly changing our world, leading to more efficient production. In the past, technological advancements dramatically increased wages, but during the last three decades, the median wage has remained stagnant. Many of today's machines have taken over the work of humans, destroying old jobs while increasing profits for business owners and raising the possibility of ever-widening economic inequality. Author James Bessen argues that avoiding this fate will require unique policies to develop the knowledge and skills necessary to implement the rapidly evolving technologies. At present this technical knowledge is mostly unstandardized and difficult to acquire, learned through job experience rather than in classrooms. Nor do current labor markets generally provide strong incentives for learning on the job. Basing his analysis on intensive research into economic history as well as today's labor markets, the author explores why the benefits of technology take years, sometimes decades, to emerge. Although the right policies can hasten this process, policy has moved in the wrong direction in recent decades, protecting politically influential interests to the detriment of emerging technologies and broadly shared prosperity.

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Page Count

310

Publisher

Yale University Press

Published Date

ISBN 10

0300195664

ISBN 13

9780300195668

Fast Innovation: Achieving Superior Differentiation, Speed to Market, and Increased Profitability

Achieving Superior Differentiation, Speed to Market, and Increased Profitability

By: Michael L. George,James Works,Kimberly Watson-Hemphill,Clayton M. Christensen

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Fast Innovation: Achieving Superior Differentiation, Speed to Market, and Increased Profitability

Achieving Superior Differentiation, Speed to Market, and Increased Profitability

By: Michael L. George,James Works,Kimberly Watson-Hemphill,Clayton M. Christensen

“How can I create an innovation engine that will consistently deliver substantial organic growth?” This question is the number-one issue for most CEOs and senior executives today. Innovation is a critical driver of organic growth, yet based on the authors' research, only a small percent of companies effectively use innovation to sustain long-term, profitable growth. And the stakes couldn't be higher-failure to create successful new products, services, and business models causes stagnating or declining profits. Now, for the first time, experts Michael George, James Works and Kimberly Watson-Hemphill explain the surprising and significant gap between the CEO's growth goals and actual performance. The authors, who are experts at connecting strategy to execution, give you a complete blueprint for exploiting the strategic and operational dimensions of innovation. Using fresh insights about the true drivers of fast time-to-market and the inadequate success rate of innovation, Fast Innovation reveals: Why current approaches to innovation fail A new strategic and tactical plan that will help your company dramatically reduce time-to-market by 50 to 80 percent The secret for finding out what your customers really want (not just what they say they want) Tools and methods for turning customer insights into ideas that will generate significant ROI The key levers that senior leadership must engage to create innovation capability across the business You'll receive specific actionable solutions for driving disruptive and sustaining innovation at the strategic, portfolio and project level. You'll also learn how to improve how much time your innovation teams actually spend innovating, and discover the changes that must be launched at the corporate level in order to enable the whole business to embrace and get results from this approach.

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Page Count

352

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0071762671

ISBN 13

9780071762670

The Experience Economy

Work is Theatre & Every Business a Stage

By: B. Joseph Pine,James H. Gilmore

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The Experience Economy

Work is Theatre & Every Business a Stage

By: B. Joseph Pine,James H. Gilmore

This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.

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Page Count

276

Publisher

Harvard Business Press

Published Date

ISBN 10

0875848192

ISBN 13

9780875848198

Smart Business

How Knowledge Communities Can Revolutionize Your Company

By: James W. Botkin

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Smart Business

How Knowledge Communities Can Revolutionize Your Company

By: James W. Botkin

The first knowledge-age book to give practical advice on how to organize and make use of knowledge--how to turn knowledge into wisdom."--Jacket.

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304

Published Date

ISBN 10

0684850249

ISBN 13

9780684850245

The Digital Hand

How Computers Changed the Work of American Manufacturing, Transportation, and Retail Industries

By: James W. Cortada

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The Digital Hand

How Computers Changed the Work of American Manufacturing, Transportation, and Retail Industries

By: James W. Cortada

This text provides a historical perspective on how some of the most important American industries used computing over the past half century, describing their experience, their best practices, and the role of industries and technologies in changing the nature of American work.

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Page Count

513

Publisher

Oxford University Press, USA

Published Date

ISBN 10

0195165888

ISBN 13

9780195165883

Strategy and Strategists

By: James Cunningham,Brian Harney

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Strategy and Strategists

By: James Cunningham,Brian Harney

Importantly, this stimulating text:

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Page Count

720

Publisher

Oxford University Press, USA

Published Date

ISBN 10

0199219710

ISBN 13

9780199219711

Fast Innovation

Achieving Superior Differentiation, Speed to Market, and Increased Profitability

By: Michael L. George, Sr.,James Works,Kimberly Watson-Hemphill

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Fast Innovation

Achieving Superior Differentiation, Speed to Market, and Increased Profitability

By: Michael L. George, Sr.,James Works,Kimberly Watson-Hemphill

Provides strategies for speeding innovation and getting to market. This work explains why it usually takes so long for innovations to reach the market, and why they often fail. It also helps readers learn how to: achieve faster, more controllable time-to-market; generate highly differentiated products, services, or experiences; and more.

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Page Count

353

Publisher

McGraw Hill Professional

Published Date

ISBN 10

0071457895

ISBN 13

9780071457897

The Leadership Challenge

How to Keep Getting Extraordinary Things Done in Organizations

By: James M. Kouzes,Barry Z. Posner

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The Leadership Challenge

How to Keep Getting Extraordinary Things Done in Organizations

By: James M. Kouzes,Barry Z. Posner

Completely revised and updated I not only enjoyed it...I found myself constantly nodding and saying to myself, 'That's right! That's how it's done! That's what it feels like!' You certainly captured the essence of what I've found is at the heart of transforming leadership. -- Robert D. Haas, chairman and CEO, Levi Strauss & Co. The leadership book that outshines them all, updated for today's new business realities. With an expanded research base of 60,000 leaders, this second edition captures the continuing interest in leadership as a critical aspect of human organizations. It offers a broader scope of leaders in every industry and walk of life, including the education and nonprofit fields, and examines the era's hottest issues -- the new cynicism, the electronic global village, evolving employee-employer relationships -- in keeping pace with our ever-changing world. The classic five-point guide to better leadership, however, remains as useful as ever.

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Page Count

436

Publisher

Jossey-Bass

Published Date

ISBN 10

0787902691

ISBN 13

9780787902698

Critical Condition

How Health Care in America Became Big Business--and Bad Medicine

By: Donald L. Barlett,James B. Steele

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Critical Condition

How Health Care in America Became Big Business--and Bad Medicine

By: Donald L. Barlett,James B. Steele

Award-winning journalists expose the horrific practices within America’s health care system, profiling patients and doctors and offering startling personal stories to illuminate what’s gone wrong. “Every American ought to read this book.”—The Plain Dealer Tens of millions of people with inadequate or no medical coverage . . . dirty examination and operating rooms in doctors’ offices and hospitals . . . more people killed by mistakes than by many diseases. This may sound like the predicament of a failed state, but this is America’s health care reality today. The United States spends more per capita on health care than any other nation, yet benefits are shrinking and life expectancy here is shorter than in countries that spend significantly less. Meanwhile, HMOs, pharmaceutical companies, and hospital chains reap tremendous profits, as our elected politicians, beholden to these same companies, enact piecemeal measures that lead to needless deaths, refusing to come to grips with a system on the verge of collapse. A superb investigative work that is enormously compelling and addresses the concerns of every American, Critical Condition offers an insightful prescription for getting the system back on the right track.

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290

Publisher

Crown

Published Date

ISBN 10

0767910753

ISBN 13

9780767910750

Strategic Management and Organizational Policy

Text and Cases

By: James M. Higgins,Julian W. Vincze

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Strategic Management and Organizational Policy

Text and Cases

By: James M. Higgins,Julian W. Vincze

Strategic management begins with mission, policy, information, and strategists; Internal and external environmental information; Determining strategic objectives and formulating the master strateg.

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934

Published Date

ISBN 10

0030024188

ISBN 13

9780030024184

Birth of Modern Facts

How the Information Revolution Transformed Academic Research, Governments, and Businesses

By: James W. Cortada

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Birth of Modern Facts

How the Information Revolution Transformed Academic Research, Governments, and Businesses

By: James W. Cortada

For over twenty years, James W. Cortada has pioneered research into how information shapes society. In this book he tells the story of how information evolved since the mid-nineteenth century. Cortada argues that information increased in quantity, became more specialized by discipline (e.g., mathematics, science, political science), and more organized. Information increased in volume due to a series of innovations, such as the electrification of communications and the development of computers, but also due to the organization of facts and knowledge by discipline, making it easier to manage and access. He looks at what major disciplines have done to shape the nature of modern information, devoting chapters to the most obvious ones. Cortada argues that understanding how some features of information evolved is useful for those who work in subjects that deal with their very construct and application, such as computer scientists and those exploring social media and, most recently, history. The Birth of Modern Facts builds on Cortada’s prior books examining how information became a central feature of modern society, most notably as a sequel to All the Facts: A History of Information in the United States since 1870 (OUP, 2016) and Building Blocks of Society: History, Information Ecosystems, and Infrastructures (R&L, 2021).

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Page Count

462

Publisher

Rowman & Littlefield

Published Date

ISBN 10

1538173913

ISBN 13

9781538173916

The Experience Economy, With a New Preface by the Authors

Competing for Customer Time, Attention, and Money

By: B. Joseph Pine II,James H. Gilmore

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The Experience Economy, With a New Preface by the Authors

Competing for Customer Time, Attention, and Money

By: B. Joseph Pine II,James H. Gilmore

Time is limited. Attention is scarce. Are you engaging your customers? Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral? Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel by offering compelling experiences for their customers, resulting not only in increased customer allegiance but also in a more profitable bottom line. Translated into thirteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local. Now with a brand-new preface, Pine and Gilmore make an even stronger case for experiences as the critical link between a company and its customers in an increasingly distractible and time-starved world. Filled with detailed examples and actionable advice, The Experience Economy helps companies create personal, dramatic, and even transformative experiences, offering the script from which managers can generate value in ways aligned with a strong customer-centric strategy.

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Page Count

437

Publisher

Harvard Business Press

Published Date

ISBN 10

1633697983

ISBN 13

9781633697980

Arms and Innovation

Entrepreneurship and Alliances in the Twenty-First Century Defense Industry

By: James Hasik

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Arms and Innovation

Entrepreneurship and Alliances in the Twenty-First Century Defense Industry

By: James Hasik

With many of the most important new military systems of the past decade produced by small firms that won competitive government contracts, defense-industry consultant James Hasik argues in Arms and Innovation that small firms have a number of advantages relative to their bigger competitors. Such firms are marked by an entrepreneurial spirit and fewer bureaucratic obstacles, and thus can both be more responsive to changes in the environment and more strategic in their planning. This is demonstrated, Hasik shows, by such innovation in military technologies as those that protect troops from roadside bombs in Iraq and the Predator drones that fly over active war zones and that are crucial to our new war on terror. For all their advantages, small firms also face significant challenges in access to capital and customers. To overcome such problems, they can form alliances either with each other or with larger companies. Hasik traces the trade-offs of such alliances and provides crucial insight into their promises and pitfalls. This ground-breaking study is a significant contribution to understanding both entrepreneurship and alliances, two crucial factors in business generally. It will be of interest to readers in the defense sector as well as the wider business community.

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Page Count

199

Publisher

University of Chicago Press

Published Date

ISBN 10

0226318893

ISBN 13

9780226318899

The Hidden Company That Trees Keep

Life from Treetops to Root Tips

By: James B. Nardi

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The Hidden Company That Trees Keep

Life from Treetops to Root Tips

By: James B. Nardi

A spectacularly illustrated journey into the intimate communities that native trees share with animals, insects, fungi, and microbes You can tell a lot about a tree from the company it keeps. James Nardi guides you through the innermost unseen world that trees share with a wondrous array of creatures. With their elaborate immune responses, trees recruit a host of allies as predators and parasites to defend against uninvited advances from organisms that chew on leaves, drain sap, and bore into wood. Microbial life thrives in the hidden spaces of leaf scales, twigs, and bark, while birds, mammals, and insects benefit from the more visible resources trees provide. In return, animals help with pollination, seed dispersal, and recycling of nutrients. The Hidden Company That Trees Keep blends marvelous storytelling with beautiful illustrations and the latest science to reveal how the lives of trees are intertwined with those of their diverse companions. Features a wealth of richly detailed drawings accompanied by breathtaking images of microscopic landscapes on leaf, bark, and root surfaces Includes informative fact boxes Draws on new discoveries in biology and natural history Written by one of the world’s leading naturalists

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Page Count

312

Publisher

Princeton University Press

Published Date

ISBN 10

0691238154

ISBN 13

9780691238159

Assumption-Based Planning

A Tool for Reducing Avoidable Surprises

By: James A. Dewar

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Assumption-Based Planning

A Tool for Reducing Avoidable Surprises

By: James A. Dewar

Table of contents

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Page Count

270

Publisher

Cambridge University Press

Published Date

ISBN 10

0521001269

ISBN 13

9780521001267

Key Concepts in Economic Geography

By: Yuko Aoyama,James T Murphy,Susan Hanson

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Key Concepts in Economic Geography

By: Yuko Aoyama,James T Murphy,Susan Hanson

A comprehensive and highly readable review of the conceptual underpinnings of economic geography. Students and professional scholars alike will find it extremely useful both as a reference manual and as an authoritative guide to the numerous theoretical debates that characterize the field." - Allen J. Scott, University of California "Guides readers skilfully through the rapidly changing field of economic geography... The key concepts used to structure this narrative range from key actors and processes within global economic change to a discussion of newer areas of research including work on financialisation and consumption. The result is a highly readable synthesis of contemporary debates within economic geography that is also sensitive to the history of the sub-discipline." - Sarah Hall, University of Nottingham "The nice thing about this text is that it is concise but with depth in its coverage. A must have for any library, and a useful desk reference for any serious student of economic geography or political economy." - Adam Dixon, Bristol University Organized around 20 short essays, Key Concepts in Economic Geography provides a cutting edge introduction to the central concepts that define contemporary research in economic geography. Involving detailed and expansive discussions, the book includes: An introductory chapter providing a succinct overview of the recent developments in the field. Over 20 key concept entries with comprehensive explanations, definitions and evolutions of the subject. Extensive pedagogic features that enhance understanding including figures, diagrams and further reading. An ideal companion text for upper-level undergraduate and postgraduate students in economic geography, the book presents the key concepts in the discipline, demonstrating their historical roots and contemporary applications to fully understand the processes of economic change, regional growth and decline, globalization, and the changing locations of firms and industries. Written by an internationally recognized set of authors, the book is an essential addition to any geography student′s library.

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Page Count

289

Publisher

SAGE

Published Date

ISBN 10

1446248429

ISBN 13

9781446248423

Catalogue of Music for Organ and Instruments

By: James Laster

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Catalogue of Music for Organ and Instruments

By: James Laster

This book presents music titles in which the organ is part of a chamber ensemble. Alphabetized by composer, entries contain the bibliographical information for each title and a brief commentary or description, as well as information on the level of difficulty, timing, mood, fingerings/pedalings, and other performance aids. The selections are suitable for concerts and religious services and are written in a variety of styles, from Baroque to contemporary." "This catalogue will be of interest to church organists searching for a piece for organ and brass appropriate for Easter, visiting instrumentalists choosing music for a Sunday service, teachers introducing their organ students to the experience of accompanying a violin, and instrumentalists seeking a composition to play with the organ, among many others."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

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Page Count

424

Publisher

Scarecrow Press

Published Date

ISBN 10

0810852993

ISBN 13

9780810852990

Book's by James M Utterback

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