When a newly called pastor enters a congregation, the first weeks and months are times of careful navigation and many hidden land mines. This veteran pastor shares his stories and insights with others who begin this ministerial journey. A delightful book, this volume is a must readÓ for seminarians and all pastors who enter a new call. The reader will find helpful hints and wonderful appendices to help a pastor through such a perilous time. Issues around entryÓ set the tone for one's tenure. This is a book for clergy gatherings, conferences, peer groups, and workshops with helpful questions for reflection after each chapter.
A pastor’s life and ministry have many poignant and humorous moments, yet such stories usually stay within a small circle of family and friends. This veteran pastor shares such moments of grace and gratitude that many will enjoy through reading and reflecting. Every life has a story where “threads” of connections form a wondrous mosaic in a life of unexpected surprises and joys. An archive of ministry memories is shared in this volume, which is truly summarized by the word “blessed”—blessed to share a life of unending pleasures in ministry where pastors and parishioners remember and celebrate, often with laughter the episodes of grace encounters. Humor, especially, is God-given grace.
The voice of the customer has long been recognized as an important driver for successful businesses. Likewise, there is a great deal of information on the benefits of quality function deployment and how it can revitalize an organization. But little has been written that connects the two together effectively to create a full understanding and show a process for effectively integrating the two disciplines. This is the focus of Developing New Services: Incorporating the Voice of the Customer into Strategic Service Development, which explains how to incorporate the voice of the customer into product and service development and uses the results to guide strategic planning for the organization. The book focuses on the service industries, providing expert examples from a variety of businesses such as healthcare, government, banking, education, and the hospitality industries. The authors’ experience as seasoned consultants and instructors is evident in the many real-world examples, exercises, and figures. Developing New Services is ideal for managers who are responsible for developing and improving services, and is also an ideal textbook for management students.
Lutheran DNA takes the Reformation's Augsburg Confession of 1530 and asks whether parish issues today continue to find expression through the lens of this historic writing. The Augsburg Confession is named in Lutheran churches as a clear expression of Christian belief and practice. How is it so today? Stories, illustrations, and reflections flow out of this parish pastor's experiences as he reflects on meanings from Augsburg to Baltimore.
Reformation's Rib is a chancel drama detailing the life of Katherine von Bora (Martin Luther's wife). The historical script gives an insightful look into the husband and wife relationship that helped shape the writings of the founder of the Lutheran church. Originally written to celebrate the 500th anniversary of von Bora's birth, this easy-to-stage presentation calls for a cast of three: Katherine von Bora (Katie Luther), Martin Luther, and a narrator. Here is a preacher who has found his voice -- creative, imaginative, distinctively his own. Yet that voice is offered as an instrument of the gospel. Dr. Herman G. Stuempfle Jr. President Emeritus Lutheran Theological Seminary at Gettysburg James G. Cobb is Associate Dean for Admissions and Church Relations for the Lutheran Theological Seminary at Gettysburg in Gettysburg, Pennsylvania. He is a graduate of the College of William and Mary (B.A.) and Lutheran Theological Seminary (M.Div. and D.Min.). Pastor Cobb has served parishes in Norfolk, Virginia; Annapolis, Maryland; Fredericksburg, Virginia; and Grand Rapids, Michigan. He is a past member of the Church Council of the Evangelical Lutheran Church in America (1987-95), and has also been a synod assembly chaplain, Lutheran World Federation delegate, and an overseas ELCA ecumenical visitation team member. Cobb contributed to and edited Rooted in Remembering, co-authored The Visit of Nicholas, and contributed to In Sure And Certain Hope for CSS Publishing Company.
Drawing on the accounts of those who knew Duruflé personally as well as on Frazier's own detailed research, this new biography offers a broad sketch of this modest and elusive man, widely recognized today for having created some of the greatest works in the organ repertory - and the masterful Requiem. Frazier also examines the career and contributions of Duruflé's wife, the formidable organist Marie-Madeleine Duruflé-Chevalier.
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