Managing Health and Safety in a Small Business is an up-to-date guide, reflecting current concerns about how to identify and manage health and safety risks in a small business, with a broad focus on practical guidance wherever your business is based globally. It covers all the basic principles of assessing risks without quoting specific regulations that are likely to change depending on your location. With additional checklists and suggestions throughout, it can be used by individual business owners, consultants or business advisors working with them, or as a basic introduction to the key elements of risk assessment.
This book provides a profile of the mature travel market based on recent research by review sites, tour operators and agents, and national press. It identifies recent trends with potential growth in destinations, types of holiday, the criteria holidaymakers use when planning a holiday, and how the final choice is made. Customer data and global demographic profiles leads to a range of strategic marketing options for those in tourism and travel sectors, and travel trends into 2021 and beyond. Despite significant changes globally as the coronavirus became a pandemic, the strategic approach identified here still forms a sound basis for taking the industry forward. Whether you are a student on a travel and tourism course, part of the global travel agency network, a tour operator, or provider of products and services, this book covers the underpinning profile of who the 50+ mature customer is, what they are looking for, and, ultimately, strategies to inform and encourage them to buy in the future.
This book explores how travel and tourism have been affected–both leisure and business travel–safeguards introduced to protect people and the planet, and whether this will result in permanent change to the way we travel in the future. “An insightful and detailed account of the pandemic and its impact on the global travel industry. In a situation which was (and still is) constantly evolving, the book presents an historical timeline of events, and how these changed the face of consumer travel, possibly forever. Leisure & business travel, airlines, events, and attractions: all are analyzed comprehensively. How did the industry respond, what lessons were learned and what are the predictions for the future?” –Debbie Marshall, Silver Marketing Association At the end of 2019, COVID-19 spread rapidly around the world to become a global pandemic. Tourism and hospitality sectors were particularly hard hit with a virtual halt to travel, internally and across borders, with constantly changing rules intended to restrict movement and safeguard travelers. Throughout this period, we have tracked reactions by people, health advisors, and politicians worldwide, as infection rates and deaths from the virus rose or fell dramatically. We explore how travel and tourism have been affected, both leisure and business travel, safeguards introduced to protect people and the planet, and whether this has resulted in permanent change to the way we travel in the future. For many within the industry, it has been an opportunity to review every aspect of global travel and to define a ‘new normal’ for the future.
Looking at the needs of small businesses, this book takes you through all the aspects of Health and Safety management in a small business step-by-step. It takes a straightforward, practical approach to identifying, organising and managing Health, Safety and Fire risks in your business. Whatever your motivation for choosing this guide, it will provide a sound basis for establishing a system or approach that is relevant to the individual business concerned. Practical Health and Safety Management for Small Businesses will help you to identify all the potential hazards, offering advice on how best to look after your employees and how to manage Health and Safety in your business. It has been produced as a direct result of recent research, based on discussions with Health and Safety Inspectors, the Fire Authorities, Insurance representatives, Health and Safety professionals, and of course, Small Businesses themselves. Taking into account the practical issues faced in small business units, this guide takes you through all the main aspects of managing fire, health and safety step-by-step. Practical Health and Safety Management for Small Businesses will help you establish a system that you can maintain, add-to and keep up-to-date as official regulations and your needs change. It is NOT a legal textbook, but IS a practical guide on how to establish an approach to organising and managing these issues. While following this guide cannot guarantee that your business now fully complies with all the relevant legislation that applies to it, it does enable you to demonstrate to others that you have made a reasonable attempt at bringing all these different elements together in a structured, holistic way. Full of practical advice sample Site Plans and Checklists, photographs and industry-specific sections, Practical Health and Safety Management for Small Businesses will prove an invaluable guide for all those involved in running smaller business units, as well as those offering support, advice or guidance to SMEs. The author, Jacqueline Jeynes, has run her own small business for 13 years and has represented the concerns of UK small firms internationally for seven years, through the Federation of Small Businesses' Policy unit. She has appeared in 10 BBC TV programmes on health and safety in small firms and is currently a UK member of the Advisory Committee to the European Commission on Safety, Health and Hygiene.
Learning Made Simple books give you skills without frills. They are matched to the main qualifications and written by experienced teachers and authors to make often tricky subjects simple to learn. Every book is designed carefully to provide bite-sized lessons matched to readers' needs. Using full colour throughout and written by leading teachers and writers, Learning Made Simple books build on a rich legacy of over 50 years as leading publishers helping to learn new skills and develop their talents. Whether studying at college, training at work, or reading at home, aiming for a qualification or simply getting up to speed, Learning Made Simple Books will give readers the advantage of easy, well-organized training materials in a handy volume you can refer to again and again. These titles will be promoted direct to training companies and learners, and individuals will be urged to buy them not only by college lecturers but also by trainers at work. These titles will be core stock for years to come. The books are written by experienced HR trainers and will be typeset by PK McBride (an experienced teacher and author of several Learning Made Simples himself). PK McBride has a thorough understanding of the ethos of the LMSs books and his involvement will insure that all titles have a layout and style consistent with the brand. Jacqueline Jeynes has run her own Management Consultancy business Opal Services,for 19 years, providing a wide range of management skills training across all industry sectors. She has appeared as an expert on 10 BBC TV programmes on H&S for small firms. She has regularly published articles in professional journals. She was a Commissioner on the Independent Inquiry into Drug Testing in the Workplace 2005 and been a member of many national and European Commission committees. A member of IBA and IOSH, she has just been awarded Specialist Business Adviser of the Year 2006-7. Currently a business adviser, tutor on Durham University MBA and supervisor-tutor for Aston University undergraduates on work placement year. She has published two books with Butterworth-Heinemann.
Recent global developments have fundamentally changed the landscape for conducting businesses and undertaking social transactions. It is more important than ever to step back and take a broader view of managing risks across all areas of the business. Aimed at small- and medium- sized enterprises, which represent the majority of business units globally, Risk Management: 10 Principles outlines the ten major risk factors every business must consider when establishing a risk management system. Now fully updated after being in print for over 20 years, this book focuses on taking a practical and holistic approach to identifying potential risks and considering how best to manage these risks. Modern topics cover the move to home working for many because of COVID- 19 and increased risk in supply chains, plus many more. Case studies and self- reflection questions are included throughout, with additional checklists available to download to help you focus on particular areas of the business. This readable and entertaining text intends to help the non- expert establish a workable risk management system across all parts of their organization, especially in smaller business units where a risk management professional is not part of the workforce. Restructured and reordered to bring the content right up to date, this book is geared towards those working in small- and medium- sized enterprises, business consultants working with client companies, and as an introductory reader for those new to the concepts of risk management, including safety and environmental consultants and students on occupational health and safety and environmental studies courses.
In the same way as the 4Ps of marketing are a fundamental principle of business theory, this book puts forward the 10Ps of Risk Management as a consistent and comprehensive approach to the subject. The 10Ps of Risk Management offers a holistic approach, bringing together all elements of risk management for managers, safety and environmental consultants, business advisers and students on occupational health and safety and environmental studies courses.
In this important resource, Dr. Fleming (a noted expert in the field of minority retention) draws on educational evaluations she has developed in the course of her distinguished career. This book analyzes the common factors and the role institutional characteristics play in minority student retention to show what really works in increasing academic performance among minority students and includes models of evaluations that describe successful programs that use statistical methods to verify outcomes.
This book explores how travel and tourism have been affected–both leisure and business travel–safeguards introduced to protect people and the planet, and whether this will result in permanent change to the way we travel in the future. “An insightful and detailed account of the pandemic and its impact on the global travel industry. In a situation which was (and still is) constantly evolving, the book presents an historical timeline of events, and how these changed the face of consumer travel, possibly forever. Leisure & business travel, airlines, events, and attractions: all are analyzed comprehensively. How did the industry respond, what lessons were learned and what are the predictions for the future?” –Debbie Marshall, Silver Marketing Association At the end of 2019, COVID-19 spread rapidly around the world to become a global pandemic. Tourism and hospitality sectors were particularly hard hit with a virtual halt to travel, internally and across borders, with constantly changing rules intended to restrict movement and safeguard travelers. Throughout this period, we have tracked reactions by people, health advisors, and politicians worldwide, as infection rates and deaths from the virus rose or fell dramatically. We explore how travel and tourism have been affected, both leisure and business travel, safeguards introduced to protect people and the planet, and whether this has resulted in permanent change to the way we travel in the future. For many within the industry, it has been an opportunity to review every aspect of global travel and to define a ‘new normal’ for the future.
This book provides a profile of the mature travel market based on recent research by review sites, tour operators and agents, and national press. It identifies recent trends with potential growth in destinations, types of holiday, the criteria holidaymakers use when planning a holiday, and how the final choice is made. Customer data and global demographic profiles leads to a range of strategic marketing options for those in tourism and travel sectors, and travel trends into 2021 and beyond. Despite significant changes globally as the coronavirus became a pandemic, the strategic approach identified here still forms a sound basis for taking the industry forward. Whether you are a student on a travel and tourism course, part of the global travel agency network, a tour operator, or provider of products and services, this book covers the underpinning profile of who the 50+ mature customer is, what they are looking for, and, ultimately, strategies to inform and encourage them to buy in the future.
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