VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture – and even the nature of the individual project or service you are working on. Rather than focusing on one prescriptive way of working, VeriSM helps organizations to respond to their consumers and deliver value with integrated service management practices. Service management plays a leading role in digital transformation. Digital transformation looks outward; with a hyper-focus on the consumer experience. Service management can help shift the mindset from ’inside-out’ to ’outside-in’ by developing effective, transparent principles that help deliver services that are valuable to the customer. All organizational capabilities must understand: - How does the organization enable and deliver value? - What are the supply chains within an organization that support value delivery? - How do the individual capabilities contribute to or support these supply chains to deliver value?
This volume constitutes selected papers presented during the Second International Conference on New Media Pedagogy: Research Trends, Methodological Challenges, and Successful Implementations, NMP 2023, held in Cracow, Poland, in November 2023. The 29 papers presented were reviewed and selected from 90 submissions. They focus on recent research and emerging concerns in the field of media pedagogy, such as determinants of teachers' functioning in computerised schools, digitally assisted didactics, ICT-based solutions for teaching support, e-learning during crisis, digital inclusion and exclusion, Artificial intelligence in education and more.
Sub-Saharan Africa is uniquely positioned significantly increase its current agricultural productivity to lift the region’s more than 400 million people out of extreme poverty and improve the livelihood of approximately 250 million smallholder farmers and pastoralists in the region. To achieve that, substantive digital transformation of the agriculture sector is required through improved infrastructure and increased access to and use of digital technologies for agriculture. To improve the current understanding of sub-Saharan Africa’s digital agriculture landscape, the Food and Agriculture Organization of the United Nations (FAO) and the International Telecommunication Union (ITU) undertook this study in 47 countries. The report is composed of 47 desk-based country case studies against six thematic focal areas, the aim of which is to present a snapshot of the status of digital agriculture in each country. This is followed by highlights of the main findings of the analysis of the country profiles with suggested steps for future action. The findings of the study are presented to FAO and ITU Member States, as well as all relevant stakeholders with the purpose of advancing and supporting investment in digital transformation of the agricultural sector in sub-Saharan Africa.
The economy continues to recover while inflation is low. Banks’ credit is expanding, and the financial sector appears sound and stable. The current account is in surplus and international reserve coverage is adequate. The fiscal position in FY2023 was better than budgeted, while public debt remained below the authorities’ soft debt target.
This paper discusses infrastructure gaps vis-à-vis other EU countries that are most striking in road and energy networks, both in quality and quantity. This is reflected in an unparalleled gap in the approximated public capital stock. Long-term GDP benefits from increasing public investment are estimated to be substantial, ranging between 51⁄4 and 181⁄4 percent in net present value over 30 years. Malta’s authorities have started to tackle these challenges by upgrading and diversifying the energy system and by launching a comprehensive transport strategy. These efforts go in the right direction and should be implemented in a budget-neutral manner to support a further decline in the public debt-to-GDP ratio. Malta’s fiscal position has improved considerably in recent years, yet further buildup of fiscal buffers is needed against possible adverse macroeconomic conditions. Therefore, reallocating public spending from current to capital expenditure, as well as making public investment more efficient would help boosting infrastructure.
Digital agriculture has the potential to contribute to a more economically, environmentally and socially sustainable agriculture and meet the agricultural goals of a country or a region more effectively, and both ICTs and agriculture are important enablers in achieving SDGs. Most stakeholders have long recognized the need for national e-agricultural strategies. Nevertheless, most of the countries have not yet implemented a national strategy for the agricultural sector's use of ICTs. ITU Offices for Europe and CIS regions in collaboration with FAO Regional Office for Europe and Central Asia developed this report on state of Digital Agriculture and Strategies developed in 18 countries. The emerging role of ICTs in Europe and CIS region is clearly observed and experienced as an engine for agricultural development, especially in view of the growing demand for reliable information and its quick access at all levels of the industry. The state of the digital agriculture ecosystem differs from country to country and is also fragmented by the regions, within the individual countries. There is an overwhelming wave of innovation in this area where a digital agriculture strategy can be helpful in finding the right path.
The pandemic is inflicting much suffering, which has been met with swift, substantial, and well-coordinated policy responses. The anti-crisis measures have helped preserve jobs, provide liquidity to companies and income support to the vulnerable groups. They averted a larger decline in output and kept unemployment under control. After contracting by 5.5 percent in 2020, real GDP is projected to grow by 3.9 percent in 2021 and 4.5 percent in 2022, as vaccinations help achieve herd immunity. However, risks to the outlook are large and tilted to the downside, given the epidemiological situation.
This report is the outcome of the Digital Excellence in Agriculture: FAO-ITU regional contest on good practices advancing digital agriculture in Europe and Central Asia, organized by the Food and Agriculture Organization of the United Nations (FAO) Office for Europe and Central Asia and the International Telecommunication Union (ITU) Offices for Europe and Commonwealth of Independent States (CIS). Launched in November 2020, the contest sought to identify, showcase and celebrate good practices and innovative solutions that have proven successful in advancing the digital transformation of agriculture in the regions. With nearly 200 applicants from 36 countries in the regions, the initiative revealed a diverse, dynamic and future-thinking ecosystem of innovators and problem-solvers. This report summarizes the main trends in digital services and products, the most important technologies used, as well as the difficulties and challenges that arise in the development of digital agricultural applications. Presenting the 29 finalists, the report shares the key challenges applicants are addressing, the digital technologies they are using to succeed, their journeys and their plans for the near future based on the information provided. The report also analyses how the technology infrastructure, the regulatory and business environment, the availability of human capital, and the COVID-19 pandemic represented both challenges and opportunities for digital agriculture practitioners. It provides useful information for developers and service providers already active in this field or planning to enter it, as well as guidance for decision-makers on possible points of intervention.
This symposium, which was held on March 10-11, 2003, at UNESCO headquarters in Paris, brought together policy experts and managers from the government and academic sectors in both developed and developing countries to (1) describe the role, value, and limits that the public domain and open access to digital data and information have in the context of international research; (2) identify and analyze the various legal, economic, and technological pressures on the public domain in digital data and information, and their potential effects on international research; and (3) review the existing and proposed approaches for preserving and promoting the public domain and open access to scientific and technical data and information on a global basis, with particular attention to the needs of developing countries.
This guide is part of a series of Virtual Training to Advance Revenue Administration (VITARA) reference guides that has been developed based on the contents of the VITARA online modules. This reference guide deals with Human Resource Management (HRM) issues, HRM strategy, and, more generally, human capital in a tax administration. It introduces modern HRM practices for senior leaders of a tax administration including how HRM should be organized within a tax administration, the design of a career path, and adequate remuneration structure for tax administration officials. The guide identifies key areas of effective HRM and some of the supporting principles. It also defines what the function of learning and development is and why it is important for tax administrations. Hot topics such as workforce analysis, culture, values, ethics, HR analytics, training, and knowledge management are also covered.
...should help mobilize Government support for the nation's slipping technological and international trade position...." Leonard Silk, The New York Times. A blue-ribbon panel takes a critical look at the state of U.S. leadership in technological innovation and trade.
The report highlights the crucial role of engineering in achieving each of the 17 SDGs. It shows how equal opportunities for all is key to ensuring an inclusive and gender balanced profession that can better respond to the shortage of engineers for implementing the SDGs. It provides a snapshot of the engineering innovations that are shaping our world, especially emerging technologies such as big data and AI, which are crucial for addressing the pressing challenges facing humankind and the planet. It analyses the transformation of engineering education and capacity-building at the dawn of the Fourth Industrial Revolution that will enable engineers to tackle the challenges ahead. It highlights the global effort needed to address the specific regional disparities, while summarizing the trends of engineering across the different regions of the world.
The interwoven futures of humanity and our planet are under threat. Urgent action, taken together, is needed to change course and reimagine our futures.
Today, opportunities and challenges of available technology can be utilized as strategic and tactical resources for your organization. Conversely, failure to be current on the latest trends and issues of IT can lead to ineffective and inefficient management of IT resources. Managing Information Technology in a Global Economy is a valuable collection of papers that presents IT management perspectives from professionals around the world. The papers introduce new ideas, refine old ones and possess interesting scenarios to help the reader develop company-sensitive management strategies.
Deregulation, higher costs, foreign competition, and financial risks are causing profound changes in civil aviation. These trends are reviewed along with growing federal involvement in trade, technology transfer, technological developments in airframes and propulsion, and military-civil aviation relationships. Policy options to preserve the strength and effectiveness of civil aircraft manufacturing are offered.
This symposium brought together leading experts and managers from the public and private sectors who are involved in the creation, dissemination, and use of scientific and technical data and information (STI) to: (1) describe and discuss the role and the benefits and costsâ€"both economic and otherâ€"of the public domain in STI in the research and education context, (2) to identify and analyze the legal, economic, and technological pressures on the public domain in STI in research and education, (3) describe and discuss existing and proposed approaches to preserving the public domain in STI in the United States, and (4) identify issues that may require further analysis.
Featuring essays by prominent experts in international security, this volume surveys the status and prospects for progress in every major area of arms control under active negotiation: strategic and conventional force reductions, a chemical weapons ban, and the vitality of the nuclear nonproliferation treaty regime. Also included is a fascinating account of the implementation of the INF Treaty through on-site inspections to verify missile destruction by the director of the U.S. On-Site Inspection Agency, Brigadier General Roland Lajoie. Roald Sagdeev, a prominent Soviet scientist and expert on security matters, offers his views of the Soviet Union's restructuring of its approach to national and international security. Also featured are essays by Wolfgang Panofsky, R. James Woolsey, Paul Doty, Matthew Meselson, Spurgeon Keeny, and Marvin Goldberger.
As the field of information technology continues to grow and expand, it impacts more and more organizations worldwide. The leaders within these organizations are challenged on a continuous basis to develop and implement programs that successfully apply information technology applications. This is a collection of unique perspectives on the issues surrounding IT in organizations and the ways in which these issues are addressed. This valuable book is a compilation of the latest research in the area of IT utilization and management.
The United States and the Soviet Union could drastically reduce their nuclear arsenals below the levels prescribed by the new Strategic Arms Reduction Treaty (START). The end of the Cold War and the transformation of international security now under way present the United States with opportunities to develop new policies based on greater international cooperation with the Soviet Union and other major powers. This new book describes two lower levels of nuclear forces that could be achieved, as well as other related measures to improve international security.
This volume examines the influences of technology and international trade policies on the troubled U.S. steel industry. Does leadership in technology guarantee competitive advantage in industrial markets? Or do the costs of production and the lack of investment capital offset technological gains for the domestic steel industry? Which international trade policies can help this industry, and which may be harming it? With these and other questions in view, The Competitive Status of the U.S. Steel Industry estimates global trends in steel trade, discusses patterns of production and consumption, and analyzes the possible effects of alternative governmental policies on this critically important industry.
The U.S.-Japan bilateral task force was tasked with addressing the following questions: (1) How do Japan and the United States educate and train engineers, and what are the major similarities, differences, and trends? (2) What are the superior practices that have been developed by each country, especially approaches that could be adopted by the other country? (3) Are there areas in which expanded U.S.-Japan cooperation could help to improve engineering education in the two countries and around the world? The joint task force was organized by the Committee on Advanced Technology and the International Environment (Committee 149) of the Japan Society for the Promotion of Science (JSPS), and the Committee on Japan (COJ) of the National Research Council (NRC). Committee 149's work was supported by member dues, and the COJ's work was supported by the United States-Japan Foundation and the National Academy of Engineering. The joint task force was chaired by Mildred Dresselhaus of the Massachusetts Institute of Technology, and Sogo Okamura of Tokyo Denki University. Japan and the United States are two of the leading nations in the world in engineering education and practice. Their systems for training and educating engineers display marked contrasts, resulting from the very different economic and cultural environments in which they have developed. The joint task force used a "lifelong learning" approach in examining the two countries' systems, exploring differences and similarities in K-12 education of future engineers, undergraduate and graduate education, as well as continuing education of working professionals. The panel also explored two important issues that will affect engineering education in both countries in the future: the need to educate and train "global engineers" who can work effectively in international contexts, and the potential for information technology to transform engineering education in the future.
Innovation, "the process by which firms master and get into practice product designs and manufacturing processes that are new to them," is vital for companies wishing to remain competitive in today's rapidly changing high technology industries. American and Japanese firms are among the world's most technologically innovative and competitive. However, the changing dynamics of global competition are forcing them to rethink their technological innovation strategies. The choices they make will have great impact on their futures as companies as well as on the livelihoods of their employees and the communities in which they operate. In order to understand the ways in which Japanese and American companies are changing their technological innovation strategies and practices, the Committee on Japan of the National Research Council and the Committee on Advanced Technology and the International Environment (Committee 149) of the Japan Society for the Promotion of Science (JSPS) organized a bilateral task force composed of leading representatives from industry and academia to assess developments in corporate innovation strategies and report on their findings. Through a workshop discussion of the issues and subsequent interaction, the task force explored the institutional division of innovation in both countries: the structure and performance of technology-based industries, the role of the government in the support of science and technology, and the role of universities in the science and technology system. The task force was particularly interested in exploring the points on which the two systems are converging,-i.e., becoming more similar in strategy and practice-and where they continue to be distinct and different. Although a comprehensive study of these trends in U.S. and Japanese innovation was not easily feasible, the task force was able to develop several conclusions based on its workshop discussion and follow-up interactions that were substantial in time and content. This report identifies a set of issues whose further elucidation should be helpful in guiding public policy in both nations. These issues include the role of external sourcing of innovation, transnational activity and globalization, the organization and performance of R&D, and the role of consortia, joint ventures and other joint activities. A call for greater international efforts to collect and analyze data on these important trends is the central recommendation of the task force.
This book reviews the evolution of strategic alliances involving U.S. and Japanese companies in the semiconductor industry and analyzes whether alliances can contribute to the renewal of an industry faced with stiff competition from Japan. It includes case studies, alternative future scenarios, and suggestions for government and industry.
No more important issue faces us today than the future success of efforts to manage and control nuclear arsenals. Reykjavik and Beyond represents the careful consideration of this subject by a group of experts deeply involved in arms control. The authors consider what changes in force structures, strategic thought, and political relations would be necessary to make possible large reductions in the superpowers' nuclear arsenals. They also examine how very deep cuts would affect other aspects of the military balance and the political and international order more broadly.
This fascinating, readable volume is filled with enticing, detailed information about more than 30 different Incan crops that promise to follow the potato's lead and become important contributors to the world's food supply. Some of these overlooked foods offer special advantages for developing nations, such as high nutritional quality and excellent yields. Many are adaptable to areas of the United States. Lost Crops of the Incas includes vivid color photographs of many of the crops and describes the authors' experiences in growing, tasting, and preparing them in different ways. This book is for the gourmet and gourmand alike, as well as gardeners, botanists, farmers, and agricultural specialists in developing countries.
Every industrialized country is concerned with maintaining an adequate supply of individuals interested in careers in science and technology, yet little is known about these efforts outside national borders. This book represents the proceedings of an international conference on Trends in Science and Technology Careers, held in Brussels in 1993. Organized at the behest of OSEP and the OIA Committee on International Organizations and Programs, in cooperation with the European Commission (DG XII) and in response to a resolution of the International Council of Scientific Unions, the conference identified international data on career trends, assessed the research base engaged in studying science and technology careers, and identified ways in which international organizations could promote greater interest in science and technology human resource development. The conference laid the groundwork for continuing international discussions about the best ways to study and promote careers in science and technology and national dialogues about the ways to integrate this knowledge into human resources policies.
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