In this book Ines Newman raises new questions about the fundamental principles that should guide local government decision making in an era when austerity measures leave local governments struggling to meet the demands for services. Drawing on a lifetime of experience as a practitioner and academic within local government, she shifts the agenda toward a more ethical view of how local governments can enact policies that improve social justice and local democracy. Newman argues that local governments should provide a voice for those who lack power, and she does so through an energizing call to reengage politics with ethics and an examination of how local governments can develop active citizens, make a difference in the well-being of the disadvantaged, and, in the end, promote real democracy.
When the artist Hugo Dachinger asked to paint the portrait of diarist Wilhelm Hollitscher a new friendship was born. Both men, refugees from the Nazis, were interned in the Huyton Internment Camp in 1940. However, they refused to let the experience daunt them, with Dachinger manufacturing his art materials from anything to hand and Hollitscher continuing his life-long habit of diary keeping. Hollitscher's diary provides a vivid account of daily life in the camp along with wider political comment, while Dachinger staged exhibitions of his work in the camp entitled Behind the Wire. Both men found being interned as an 'enemy alien' traumatic, but were able to draw strength from the experience. The context is set by three chapters. Professor Charmian Brinson writes about the history of internment and Churchill's shameful policy to 'collar the lot'; Rachel Dickson elucidates Dachinger's work in the camp and Ines Newman, the granddaughter of Wilhelm Hollitscher, provides a portrait of her grandfather's background and life. The book reveals the true experience of life in captivity and is as relevant to today's injustices as it is an account of unjust treatment in the past.
Austerity has left local government struggling to meet the demands for local services. In this context, this book asks ‘what are the fundamental principles that should guide decision-making by local councillors and officers?’ It seeks to move the agenda from ‘what works?’ to ‘what should local government do?’ and ‘how will its policies impact on social justice and local democracy?'. Reclaiming local democracy examines the politics of human need and argues that local government should provide a voice for those that lack power. It avoids the dry, familiar debate about what structures and powers local government should have, instead seeking to energise all concerned to re-engage with a political and ethical approach. Written in a persuasive and accessible way, the book examines how local government can develop active citizens and make a difference to the well-being of those in disadvantaged areas – truly 'reclaiming local democracy'. Combining theory and international practice, it will be relevant for councillors, policy officers and activists in the third sector, as well as academics and students in politics and social policy.
This book calls for a shift in policy focus from 'community cohesion' to social cohesion, and makes a valuable source both for practitioners, researchers and students.
A provocative contribution to the history of early modern Euro-Asian interactions that provides new perspectives on the encounter between Catholicism and Hinduism in India
Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption of social media technologies. Praise for Social Media in the Public Sector "Mergel has produced a foundational work that combines the best kind of scholarship with shoe-leather reporting and anthropology that highlights the debates that government agencies are struggling to resolve and the fruits of their efforts as they embrace the social media revolution. Social Media in the Public Sector is a first and sets a high standard against which subsequent analysis will be measured." Lee Rainie, director, Pew Research Center's Internet & American Life Project "Mergel is an award-winning author who again wields her story skills in this book. She excels in explaining in concrete, practical terms how government managers can use social media to serve the public. Her book puts years of research into one handy guide. It's practical. It's readable. And it's an essential read." John M. Kamensky, senior fellow, IBM Center for The Business of Government "Mergel moves beyond the hype with detailed, comprehensive research on social media technologies, use, management, and policies in government. This book should be required reading for researchers and public managers alike." Jane Fountain, professor and director, National Center for Digital Government, University of Massachusetts Amherst "Comprehensive and compelling, Social Media in the Public Sector makes the case that to achieve Government 2.0, agencies must first adopt Web 2.0 social technologies. Mergel explains both how and why in this contemporary study of traditional institutions adopting and adapting to new technologies." Beth Simone Noveck, United States Deputy Chief Technology Officer (2009-2011)
How Spanish-language radio has influenced American and Latino discourse on key current affairs issues such as citizenship and immigration. Winner, Book of the Year presented by the American Association of Hispanics in Higher Education Honorable Mention for the 2015 Latino Studies Best Book presented by the Latin American Studies Association The last two decades have produced continued Latino population growth, and marked shifts in both communications and immigration policy. Since the 1990s, Spanish- language radio has dethroned English-language radio stations in major cities across the United States, taking over the number one spot in Los Angeles, Houston, Miami, and New York City. Investigating the cultural and political history of U.S. Spanish-language broadcasts throughout the twentieth century, Sounds of Belonging reveals how these changes have helped Spanish-language radio secure its dominance in the major U.S. radio markets. Bringing together theories on the immigration experience with sound and radio studies, Dolores Inés Casillas documents how Latinos form listening relationships with Spanish-language radio programming. Using a vast array of sources, from print culture and industry journals to sound archives of radio programming, she reflects on institutional growth, the evolution of programming genres, and reception by the radio industry and listeners to map the trajectory of Spanish-language radio, from its grassroots origins to the current corporate-sponsored business it has become. Casillas focuses on Latinos’ use of Spanish-language radio to help navigate their immigrant experiences with U.S. institutions, for example in broadcasting discussions about immigration policies while providing anonymity for a legally vulnerable listenership. Sounds of Belonging proposes that debates of citizenship are not always formal personal appeals but a collective experience heard loudly through broadcast radio.
Extravasation of cytotoxic drugs can lead to serious complications during tumour therapy. This volume is intended as an aid to assess the situation quickly and conclusively, should this emergency occur. The substance-specific section of the book provides detailed instructions on how to deal with 49 cytotoxic agents so that targeted measures can be started at once. The general section provides comprehensive information on prevention, general measures to be taken in case of extravasation, specific antidotes, and documentation. The book is the outcome of a consensus of an interdisciplinary working group that has collected and systematically reviewed all published literature on the topic.
Das Interesse an der Netzwerkanalyse nimmt rapide zu. Bisher fehlt es jedoch an empirisch orientierten Einführungen. Das interdisziplinäre Autorenteam führt daher praxisorientiert in die Grundlagen und Methoden der empirischen Analyse sozialer Netzwerke ein. Schritt für Schritt wird der Forschungsprozess von der Untersuchungsplanung über die Auswertungsmethodik bis zur Präsentation der Ergebnisse erläutert. Damit ist das Lehrbuch für den Einsatz in Lehre, Forschung und Praxis geeignet. This textbook provides an introduction to the process of empirical network research. In an action-oriented approach, it features explicated learning goals, numerous reference examples, and exercises that facilitate successful learning. Integrating their different disciplinary perspectives, the authors address an interdisciplinary audience of teachers, researchers, and practitioners alike.
Ines Nee makes important key contributions to service recovery research by analyzing the effect of management response content towards negative online customer reviews on the observer’s purchase intention. This study is the first to provide a conceptual basis of observers’ behavioral reactions towards organizational complaint handling in the context of social media and to empirically test the effect of the two most resource-intensive response options of compensation and explanation. With the help of a profound experimental design, the author detects strategies on how hotel companies should respond towards negative online customer reviews in order to increase the observer’s purchase intention and the hotel company’s return on complaint management.
Thank you for visiting our website. Would you like to provide feedback on how we could improve your experience?
This site does not use any third party cookies with one exception — it uses cookies from Google to deliver its services and to analyze traffic.Learn More.