Ian I. Mitroff's Books

Fables and the Art of Leadership

Applying the Wisdom of Mister Rogers to the Workplace

By: Ian I. Mitroff,Donna Mitroff

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Fables and the Art of Leadership

Applying the Wisdom of Mister Rogers to the Workplace

By: Ian I. Mitroff,Donna Mitroff

Fred Rogers is one of the great icons of American culture and the values and philosophy for which he is famous have stood the test of time. Fables and the Art of Leadership brings those same values and philosophy to the workplace, where they're now needed more than ever. This unique and timely work is for everyone who aspires to become and be a better leader. Mister Rogers didn't expound abstract principles to help children face up to the problems they faced; instead, he created and told countless fables and stories. Ian and Donna Mitroff's book uses those fables to help managers master the most difficult challenges they face: achieving significant change; fostering creativity; curbing rudeness; promoting leadership, managing crises, and many more. It is their new interpretations for the workplace that will make Fables and the Art of Leadership a classic in business studies.

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Page Count

198

Publisher

Springer

Published Date

ISBN 10

113700309X

ISBN 13

9781137003096

Technology Run Amok

Crisis Management in the Digital Age

By: Ian I. Mitroff

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Technology Run Amok

Crisis Management in the Digital Age

By: Ian I. Mitroff

The recent data controversy with Facebook highlights that the tech industry as a whole was utterly unprepared for the backlash it faced as a result of its business model of selling user data to third parties. Despite the predominant role that technology plays in all of our lives, the controversy also revealed that many tech companies are reactive, rather than proactive, in addressing crises. This book examines society's failure to manage technology and its resulting negative consequences. Mitroff argues that the "technological mindset" is responsible for society's unbridled obsession with technology and unless confronted, will cause one tech crisis after another. This trans-disciplinary text, edgy in its approach, will appeal to academics, students, and practitioners through its discussion of the modern technological crisis.

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162

Publisher

Springer

Published Date

ISBN 10

3319957414

ISBN 13

9783319957418

The Unbounded Mind

Breaking the Chains of Traditional Business Thinking

By: Ian I. Mitroff,Harold A. Linstone

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The Unbounded Mind

Breaking the Chains of Traditional Business Thinking

By: Ian I. Mitroff,Harold A. Linstone

Global markets, Japanese competition, the service economy, the sophisticated consumer--American business today faces challenges undreamed of just a few decades ago, and traditional approaches to corporate problems are becoming increasingly less effective. And yet, as the authors of The Unbounded Mind point out, MBA programs still preach--and thousands of American firms hold sacred--an antiquated system of business thinking that is wholly inadequate to the problems they face. In this groundbreaking work, two pioneering thinkers in business studies, Ian I. Mitroff and Harold A. Linstone, pinpoint the profound changes that must occur in the way business executives think, make decisions, and solve problems, if America is to remain competitive. They put forth a radically new approach--"new thinking"--and show executives exactly how to employ these special critical and creative tools to clear the hurdles businesses now face. Logic and rationality, they explain, are useful but limited. And traditional simplification often inhibits the ability to ask the right questions and recognize the true problem. But varying perspectives, multiple realities, and openness to multiple solutions are the secrets of contemporary problem-solving, and lead us to the cutting edge of innovation. Clearly and compellingly, Mitroff and Linstone weave together insights gleaned from philosophy, psychology, management science, economics, and decision science, and quote thinkers from Descartes to Robert Bly, from Alvin Toffler to Chief Seattle. In illustrating how "new thinking" differs from the usual ways in which American firms have handled problems, they analyze a wealth of examples including the decline of the American auto industry and the consequences of this country's blind exporting of technology. They also revisit and interpret some of the most grave crises corporate America has faced: the Bhopal disaster, the Tylenol scare, and the accident at Three Mile Island. Hard-hitting and insightful, The Unbounded Mind is a clarion call for American business. It argues that if we are to produce products and services that can compete in the information age, we must challenge the very foundations of our thinking, and learn how to approach decisionmaking in a truly creative way.

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Page Count

190

Publisher

Oxford University Press

Published Date

ISBN 10

0199879540

ISBN 13

9780199879540

Dirty Rotten Strategies

How We Trick Ourselves and Others into Solving the Wrong Problems Precisely

By: Ian I. Mitroff,Abraham Silvers

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Dirty Rotten Strategies

How We Trick Ourselves and Others into Solving the Wrong Problems Precisely

By: Ian I. Mitroff,Abraham Silvers

Discusses how and why organizations and special interest groups of all kinds attempt to solve the wrong problems with intricate solutions.

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Page Count

233

Publisher

Stanford University Press

Published Date

ISBN 10

0804759960

ISBN 13

9780804759960

Combatting Disruptive Change

Beating Unruly Competition at Their Own Game

By: Ian I. Mitroff

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Combatting Disruptive Change

Beating Unruly Competition at Their Own Game

By: Ian I. Mitroff

This book is a critical examination of the main ideas regarding disruptive change and startups. It systematically lays out the full set of challenges and tasks one needs to master in order for existing organizations to weather severe change or make a startup successful. Ian Mitroff outlines the protective actions business leaders must take to ensure their continued existence, providing a clear demonstration of the key roles leaders must assume such as Applied Epistemologist, Applied Ethicist, Applied Systems Thinker, Applied Social Psychologist, and Applied Crisis Manager, and how to perform these roles competently. Citing cases such as Facebook, Uber, and Airbnb, this book uniquely analyzes the disrupting agent in emerging industries, which is crucial for success in today’s complex and turbulent world. It will be of value to students, academics, and entrepreneurs looking to develop a new product or service.

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Page Count

108

Publisher

Springer

Published Date

ISBN 10

1137600446

ISBN 13

9781137600448

The Challenge of the 21st Century

Managing Technology and Ourselves in a Shrinking World

By: Harold A. Linstone,Harold Quinton Distinguished Professor of Business Policy and Director Ian I Mitroff,Ian I. Mitroff

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The Challenge of the 21st Century

Managing Technology and Ourselves in a Shrinking World

By: Harold A. Linstone,Harold Quinton Distinguished Professor of Business Policy and Director Ian I Mitroff,Ian I. Mitroff

The population and technology explosions are shrinking the world to a system in which everything is interactive, forcing us to transcend traditional modes of thinking. In this book, the authors set forth the concept of multiple perspectives: technical, organizational, and personal. They begin the book with a multiple-perspective examination of the Exxon Valdez oil spill in Alaska, a case that foreshadows the intensifying problem of managing hazardous technology in the coming decades. They then apply this approach, on a much larger scale, to the United States in the evolving global setting. Included in the discussion are issues such as the balance between short-term and long-term concerns and between individual and societal responsibilities. The interdependence and inseparability of the three perspectives is reflected in the focus on technological superiority, organizational rethinking, and imaginative personal leadership. This book will help managers and students in business, engineering, science, and policymaking break away from exclusive concern with the technical perspective and thus help prepare them for the challenges of a new era.

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Page Count

440

Publisher

SUNY Press

Published Date

ISBN 10

0791419495

ISBN 13

9780791419496

Swans, Swine, and Swindlers

Coping with the Growing Threat of Mega-Crises and Mega-Messes

By: Ian Mitroff,Can Alpaslan

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Swans, Swine, and Swindlers

Coping with the Growing Threat of Mega-Crises and Mega-Messes

By: Ian Mitroff,Can Alpaslan

Swans, Swine, and Swindlers addresses a core, contemporary question: What steps can we take to better anticipate and manage mega-crises, such as Haiti, Katrina, and 9/11? This book explores the concept of "messes." A mess is a web of complex and dynamically interacting, ill-defined, and/or wicked problems; their solutions; and our conscious and unconscious assumptions, beliefs, emotions, and values. The roots of messes can be classified as Swans (the inability to surface and test false assumptions and mistaken beliefs), Swine (the inability to confront and manage greed, hubris, arrogance, and narcissism), and Swindlers (the inability to confront, detect, and stop unethical and corrupt behavior). Working systematically with this concept and these classifications, authors Can M. Alpaslan and Ian I. Mitroff reveal that all crises are messes; one must learn to understand and manage them as such. They then provide tools and frameworks that readers can use to more effectively deal with the crises of today and tomorrow. Drawing on ideas from research areas as diverse as human development, philosophy, rhetoric, psychology, and high reliability organizations, this book aims to be the definitive guide for a new era in crisis management. Therefore, it is a must-have for practitioners, scholars, and students who study and deal in real-life crises.

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Page Count

293

Publisher

Stanford University Press

Published Date

ISBN 10

0804781087

ISBN 13

9780804781084

Why Some Companies Emerge Stronger and Better from a Crisis

7 Essential Lessons for Surviving Disaster

By: Ian I. Mitroff

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Why Some Companies Emerge Stronger and Better from a Crisis

7 Essential Lessons for Surviving Disaster

By: Ian I. Mitroff

Do your company and employees have the necessary "IQ" not only to withstand a crisis but also come through it with strength and confidence? Like many companies over the last few years, yours has probably done a great deal to reassess its physical, strategic, and financial vulnerabilities. However, there is a huge difference between business continuity planning and true crisis management. Ian Mitroff outlines seven distinct competencies your organization needs to handle crises effectively: Right Heart (emotional IQ): By accepting crisis as an inevitability, you can process much of the shock and grief beforehand, and avoid making the effects of the crisis even worse through an unconstructive response. Right Thinking (creative IQ): "Crises don’t care about the ways in which we have organized the world," so out-of-the-box thinking is essential. Right Social and Political IQ: Understand that your business is subject not only to the pitfalls of its industry, but to the universal and complex challenges that threaten all companies. Right Integration (integrative IQ): Realize that crises are perceived differently by different stakeholders, and are never simple "exercises" that can be "solved." Identify and reconcile these perceptions now so that the path is clear when the crisis strikes. Right Technical IQ: "Think like a controlled paranoid" to uncover ways in which malicious forces could cause a crisis in your company. Question every assumption about what is "normal," "impossible," or "absurd." Right Aesthetic IQ: Reconsider the classic design of the corporation, which is meant to address problems as they arise, and move toward one in which crisis management is an overarching discipline on a par with, for example, finance. Spiritual IQ: Reject the notion that people’s physical, mental, and spiritual beings are completely separate; and establish ahead of time why our work is, and must remain, important to us on many different levels. Although crisis management has taken on new urgency in recent turbulent times, the need for careful planning did not originate on September 11, 2001. Mitroff’s examples, drawn from interviews conducted both before and after the 2001 attacks during his 25 years of experience, demonstrate the need for action -- and offer a blueprint for taking it.

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Page Count

260

Publisher

AMACOM

Published Date

ISBN 10

0814416306

ISBN 13

9780814416303

Managing Crises Before They Happen

What Every Executive and Manager Needs to Know about Crisis Management

By: Ian I. Mitroff

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Managing Crises Before They Happen

What Every Executive and Manager Needs to Know about Crisis Management

By: Ian I. Mitroff

Publisher Fact Sheet Shows executives & managers how to overcome an "it can't happen to us mentality" & prepare for crises, both large & small, before they happen.

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196

Publisher

AMACOM/American Management Association

Published Date

ISBN 10

0814424902

ISBN 13

9780814424902

The Socially Responsible Organization

Lessons from COVID

By: Ian I. Mitroff

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The Socially Responsible Organization

Lessons from COVID

By: Ian I. Mitroff

This book explores the nature of the socially responsible organization, specifically the role of crisis management in creating a socially responsible organization. It applies the Myers-Briggs Personality Typology (MBPTI) and the Thomas-Kilmann Conflict Framework to issues such as responses to the COVID-19 pandemic, regulation of tech companies, and infrastructure. Dr. Mitroff lists the major arguments given in regards to these issues and subjects them to the strongest possible scrutiny and critique to hold both individuals and organizations accountable to the larger responsibilities we share as global citizens. This is an open access book.

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Springer Nature

Published Date

ISBN 10

3030998088

ISBN 13

9783030998080

The Unreality Industry

The Deliberate Manufacturing of Falsehood and what it is Doing to Our Lives

By: Ian I. Mitroff,Warren G. Bennis

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The Unreality Industry

The Deliberate Manufacturing of Falsehood and what it is Doing to Our Lives

By: Ian I. Mitroff,Warren G. Bennis

Fortells the trend that mass media outlets are helping to blur the line between reality and fantasy.

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Page Count

250

Publisher

Oxford University Press, USA

Published Date

ISBN 10

0195083989

ISBN 13

9780195083989

The Psychodynamics of Enlightened Leadership

Coping with Chaos

By: Ian I. Mitroff,Ralph H. Kilmann

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The Psychodynamics of Enlightened Leadership

Coping with Chaos

By: Ian I. Mitroff,Ralph H. Kilmann

This open access book provides a comprehensive look at the pluses and minuses of leadership in times of an unparalleled crisis, such as the COVID-19 global pandemic. It examines the COVID-19 crisis in terms of psychodynamics, crisis management, and especially from the standpoint of complex, messy systems. It analyses how leaders need to think and act differently to cope better with—and potentially prevent—future crises.

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Springer Nature

Published Date

ISBN 10

303071764X

ISBN 13

9783030717643

Crisis Management

A Diagnostic Guide for Improving Your Organization's Crisis-preparedness

By: Ian I. Mitroff,Christine M. Pearson

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Crisis Management

A Diagnostic Guide for Improving Your Organization's Crisis-preparedness

By: Ian I. Mitroff,Christine M. Pearson

Drawing on a survey of Fortune 1,000 companies as well as interviews with over 500 managers with crisis management experience, this book gives managers--at all levels and in every department--the practical, hands-on tools they need to determine where their organization is vulnerable and where they are prepared, who will be affected, and what strategies will work best for managing a crisis when it occurs.

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Page Count

164

Publisher

Jossey-Bass

Published Date

ISBN 10

1555425631

ISBN 13

9781555425630

Techlash

The Future of the Socially Responsible Tech Organization

By: Ian I. Mitroff,Rune Storesund

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Techlash

The Future of the Socially Responsible Tech Organization

By: Ian I. Mitroff,Rune Storesund

Technology has made human lives incomparably better. Civilization as we know it would utterly collapse without it. However, if not properly managed, technology can and will be systematically abused and misuse and thereby become one of the biggest threats to humankind. This open access book applies proactive crisis management to the management of technology organizations to make them more sustainable and socially responsible for the betterment of humankind. It forecasts the unintended consequences of technology and offers methods to counteract it.

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Springer Nature

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ISBN 10

3030432793

ISBN 13

9783030432799

Why Some Companies Emerge Stronger and Better from a Crisis

7 Essential Lessons for Surviving Disaster

By: Ian I. Mitroff

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Why Some Companies Emerge Stronger and Better from a Crisis

7 Essential Lessons for Surviving Disaster

By: Ian I. Mitroff

Disaster is a certainty -- but "disaster planning" is not enough.

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Page Count

238

Publisher

Amacom Books

Published Date

ISBN 10

0814408508

ISBN 13

9780814408506

Managing Crises Before They Happen

What Every Executive and Manager Needs to Know about Crisis Management

By: Ian I. Mitroff,Gus Anagnos

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Managing Crises Before They Happen

What Every Executive and Manager Needs to Know about Crisis Management

By: Ian I. Mitroff,Gus Anagnos

According to Mitroff, one of the world's leading experts on crisis management, the rise in the crisis rate is due to an ingrained "it-can't happen-to-us" mentality--which, in turn, leads to a total lack of preparedness for crises.

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