Ian I Mitroff's Books

Why Some Companies Emerge Stronger and Better from a Crisis

7 Essential Lessons for Surviving Disaster

By: Ian I. Mitroff

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Why Some Companies Emerge Stronger and Better from a Crisis

7 Essential Lessons for Surviving Disaster

By: Ian I. Mitroff

Disaster is a certainty -- but "disaster planning" is not enough.

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238

Publisher

Amacom Books

Published Date

ISBN 10

0814408508

ISBN 13

9780814408506

Managing Crises Before They Happen

What Every Executive and Manager Needs to Know about Crisis Management

By: Ian I. Mitroff

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Managing Crises Before They Happen

What Every Executive and Manager Needs to Know about Crisis Management

By: Ian I. Mitroff

Publisher Fact Sheet Shows executives & managers how to overcome an "it can't happen to us mentality" & prepare for crises, both large & small, before they happen.

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196

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AMACOM/American Management Association

Published Date

ISBN 10

0814424902

ISBN 13

9780814424902

Technology Run Amok

Crisis Management in the Digital Age

By: Ian I. Mitroff

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Technology Run Amok

Crisis Management in the Digital Age

By: Ian I. Mitroff

The recent data controversy with Facebook highlights that the tech industry as a whole was utterly unprepared for the backlash it faced as a result of its business model of selling user data to third parties. Despite the predominant role that technology plays in all of our lives, the controversy also revealed that many tech companies are reactive, rather than proactive, in addressing crises. This book examines society's failure to manage technology and its resulting negative consequences. Mitroff argues that the "technological mindset" is responsible for society's unbridled obsession with technology and unless confronted, will cause one tech crisis after another. This trans-disciplinary text, edgy in its approach, will appeal to academics, students, and practitioners through its discussion of the modern technological crisis.

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162

Publisher

Springer

Published Date

ISBN 10

3319957414

ISBN 13

9783319957418

The Socially Responsible Organization

Lessons from COVID

By: Ian I. Mitroff

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The Socially Responsible Organization

Lessons from COVID

By: Ian I. Mitroff

This book explores the nature of the socially responsible organization, specifically the role of crisis management in creating a socially responsible organization. It applies the Myers-Briggs Personality Typology (MBPTI) and the Thomas-Kilmann Conflict Framework to issues such as responses to the COVID-19 pandemic, regulation of tech companies, and infrastructure. Dr. Mitroff lists the major arguments given in regards to these issues and subjects them to the strongest possible scrutiny and critique to hold both individuals and organizations accountable to the larger responsibilities we share as global citizens. This is an open access book.

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Springer Nature

Published Date

ISBN 10

3030998088

ISBN 13

9783030998080

Fables and the Art of Leadership

Applying the Wisdom of Mister Rogers to the Workplace

By: Ian I. Mitroff,Donna Mitroff

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Fables and the Art of Leadership

Applying the Wisdom of Mister Rogers to the Workplace

By: Ian I. Mitroff,Donna Mitroff

Fred Rogers is one of the great icons of American culture and the values and philosophy for which he is famous have stood the test of time. Fables and the Art of Leadership brings those same values and philosophy to the workplace, where they're now needed more than ever. This unique and timely work is for everyone who aspires to become and be a better leader. Mister Rogers didn't expound abstract principles to help children face up to the problems they faced; instead, he created and told countless fables and stories. Ian and Donna Mitroff's book uses those fables to help managers master the most difficult challenges they face: achieving significant change; fostering creativity; curbing rudeness; promoting leadership, managing crises, and many more. It is their new interpretations for the workplace that will make Fables and the Art of Leadership a classic in business studies.

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198

Publisher

Springer

Published Date

ISBN 10

113700309X

ISBN 13

9781137003096

The Challenge of the 21st Century

Managing Technology and Ourselves in a Shrinking World

By: Harold A. Linstone,Harold Quinton Distinguished Professor of Business Policy and Director Ian I Mitroff,Ian I. Mitroff

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The Challenge of the 21st Century

Managing Technology and Ourselves in a Shrinking World

By: Harold A. Linstone,Harold Quinton Distinguished Professor of Business Policy and Director Ian I Mitroff,Ian I. Mitroff

The population and technology explosions are shrinking the world to a system in which everything is interactive, forcing us to transcend traditional modes of thinking. In this book, the authors set forth the concept of multiple perspectives: technical, organizational, and personal. They begin the book with a multiple-perspective examination of the Exxon Valdez oil spill in Alaska, a case that foreshadows the intensifying problem of managing hazardous technology in the coming decades. They then apply this approach, on a much larger scale, to the United States in the evolving global setting. Included in the discussion are issues such as the balance between short-term and long-term concerns and between individual and societal responsibilities. The interdependence and inseparability of the three perspectives is reflected in the focus on technological superiority, organizational rethinking, and imaginative personal leadership. This book will help managers and students in business, engineering, science, and policymaking break away from exclusive concern with the technical perspective and thus help prepare them for the challenges of a new era.

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440

Publisher

SUNY Press

Published Date

ISBN 10

0791419495

ISBN 13

9780791419496

Techlash

The Future of the Socially Responsible Tech Organization

By: Ian I. Mitroff,Rune Storesund

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Techlash

The Future of the Socially Responsible Tech Organization

By: Ian I. Mitroff,Rune Storesund

Technology has made human lives incomparably better. Civilization as we know it would utterly collapse without it. However, if not properly managed, technology can and will be systematically abused and misuse and thereby become one of the biggest threats to humankind. This open access book applies proactive crisis management to the management of technology organizations to make them more sustainable and socially responsible for the betterment of humankind. It forecasts the unintended consequences of technology and offers methods to counteract it.

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Springer Nature

Published Date

ISBN 10

3030432793

ISBN 13

9783030432799

Technology Run Amok

Crisis Management in the Digital Age

By: Ian I. Mitroff

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Technology Run Amok

Crisis Management in the Digital Age

By: Ian I. Mitroff

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162

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Springer

Published Date

ISBN 10

3319957414

ISBN 13

9783319957418

The Socially Responsible Organization

Lessons from COVID

By: Ian I. Mitroff

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The Socially Responsible Organization

Lessons from COVID

By: Ian I. Mitroff

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Springer Nature

Published Date

ISBN 10

3030998088

ISBN 13

9783030998080

Dirty Rotten Strategies

How We Trick Ourselves and Others into Solving the Wrong Problems Precisely

By: Ian I. Mitroff,Abraham Silvers

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Dirty Rotten Strategies

How We Trick Ourselves and Others into Solving the Wrong Problems Precisely

By: Ian I. Mitroff,Abraham Silvers

Discusses how and why organizations and special interest groups of all kinds attempt to solve the wrong problems with intricate solutions.

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233

Publisher

Stanford University Press

Published Date

ISBN 10

0804759960

ISBN 13

9780804759960

The Unreality Industry

The Deliberate Manufacturing of Falsehood and what it is Doing to Our Lives

By: Ian I. Mitroff,Warren G. Bennis

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The Unreality Industry

The Deliberate Manufacturing of Falsehood and what it is Doing to Our Lives

By: Ian I. Mitroff,Warren G. Bennis

Fortells the trend that mass media outlets are helping to blur the line between reality and fantasy.

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Page Count

250

Publisher

Oxford University Press, USA

Published Date

ISBN 10

0195083989

ISBN 13

9780195083989

The Unbounded Mind

Breaking the Chains of Traditional Business Thinking

By: Ian I. Mitroff,Harold A. Linstone

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The Unbounded Mind

Breaking the Chains of Traditional Business Thinking

By: Ian I. Mitroff,Harold A. Linstone

Global markets, Japanese competition, the service economy, the sophisticated consumer--American business today faces challenges undreamed of just a few decades ago, and traditional approaches to corporate problems are becoming increasingly less effective. And yet, as the authors of The Unbounded Mind point out, MBA programs still preach--and thousands of American firms hold sacred--an antiquated system of business thinking that is wholly inadequate to the problems they face. In this groundbreaking work, two pioneering thinkers in business studies, Ian I. Mitroff and Harold A. Linstone, pinpoint the profound changes that must occur in the way business executives think, make decisions, and solve problems, if America is to remain competitive. They put forth a radically new approach--"new thinking"--and show executives exactly how to employ these special critical and creative tools to clear the hurdles businesses now face. Logic and rationality, they explain, are useful but limited. And traditional simplification often inhibits the ability to ask the right questions and recognize the true problem. But varying perspectives, multiple realities, and openness to multiple solutions are the secrets of contemporary problem-solving, and lead us to the cutting edge of innovation. Clearly and compellingly, Mitroff and Linstone weave together insights gleaned from philosophy, psychology, management science, economics, and decision science, and quote thinkers from Descartes to Robert Bly, from Alvin Toffler to Chief Seattle. In illustrating how "new thinking" differs from the usual ways in which American firms have handled problems, they analyze a wealth of examples including the decline of the American auto industry and the consequences of this country's blind exporting of technology. They also revisit and interpret some of the most grave crises corporate America has faced: the Bhopal disaster, the Tylenol scare, and the accident at Three Mile Island. Hard-hitting and insightful, The Unbounded Mind is a clarion call for American business. It argues that if we are to produce products and services that can compete in the information age, we must challenge the very foundations of our thinking, and learn how to approach decisionmaking in a truly creative way.

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190

Publisher

Oxford University Press

Published Date

ISBN 10

0199879540

ISBN 13

9780199879540

The Competitive Destination

A Sustainable Tourism Perspective

By: J. R. Brent Ritchie,Geoffrey Ian Crouch

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The Competitive Destination

A Sustainable Tourism Perspective

By: J. R. Brent Ritchie,Geoffrey Ian Crouch

The purpose of this book is to provide a framework for understanding the complex and multifaceted nature of the factors that affect destination competitiveness. It provides guidance on how to create successful destinations by developing and presenting a conceptual model of destination competitiveness that recognizes the importance of sustainability for long-term success. The book is both theoretically sound and managerially useful. It is intended to appeal to both academic researchers and industry professionals and practitioners. Anyone with an interest in the enhancement of a destination's competitiveness from nations to small towns or regions will find this book invaluable.

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291

Publisher

CABI

Published Date

ISBN 10

0851996647

ISBN 13

9780851996646

Combatting Disruptive Change

Beating Unruly Competition at Their Own Game

By: Ian I. Mitroff

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Combatting Disruptive Change

Beating Unruly Competition at Their Own Game

By: Ian I. Mitroff

This book is a critical examination of the main ideas regarding disruptive change and startups. It systematically lays out the full set of challenges and tasks one needs to master in order for existing organizations to weather severe change or make a startup successful. Ian Mitroff outlines the protective actions business leaders must take to ensure their continued existence, providing a clear demonstration of the key roles leaders must assume such as Applied Epistemologist, Applied Ethicist, Applied Systems Thinker, Applied Social Psychologist, and Applied Crisis Manager, and how to perform these roles competently. Citing cases such as Facebook, Uber, and Airbnb, this book uniquely analyzes the disrupting agent in emerging industries, which is crucial for success in today’s complex and turbulent world. It will be of value to students, academics, and entrepreneurs looking to develop a new product or service.

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Page Count

108

Publisher

Springer

Published Date

ISBN 10

1137600446

ISBN 13

9781137600448

Swans, Swine, and Swindlers

Coping with the Growing Threat of Mega-Crises and Mega-Messes

By: Ian Mitroff,Can Alpaslan

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Swans, Swine, and Swindlers

Coping with the Growing Threat of Mega-Crises and Mega-Messes

By: Ian Mitroff,Can Alpaslan

Swans, Swine, and Swindlers addresses a core, contemporary question: What steps can we take to better anticipate and manage mega-crises, such as Haiti, Katrina, and 9/11? This book explores the concept of "messes." A mess is a web of complex and dynamically interacting, ill-defined, and/or wicked problems; their solutions; and our conscious and unconscious assumptions, beliefs, emotions, and values. The roots of messes can be classified as Swans (the inability to surface and test false assumptions and mistaken beliefs), Swine (the inability to confront and manage greed, hubris, arrogance, and narcissism), and Swindlers (the inability to confront, detect, and stop unethical and corrupt behavior). Working systematically with this concept and these classifications, authors Can M. Alpaslan and Ian I. Mitroff reveal that all crises are messes; one must learn to understand and manage them as such. They then provide tools and frameworks that readers can use to more effectively deal with the crises of today and tomorrow. Drawing on ideas from research areas as diverse as human development, philosophy, rhetoric, psychology, and high reliability organizations, this book aims to be the definitive guide for a new era in crisis management. Therefore, it is a must-have for practitioners, scholars, and students who study and deal in real-life crises.

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293

Publisher

Stanford University Press

Published Date

ISBN 10

0804781087

ISBN 13

9780804781084

Everybody’s Business: Reclaiming True Management Skills in Business Higher Education

By: I. Mitroff,C. Alpaslan,E. S. O'Connor

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Everybody’s Business: Reclaiming True Management Skills in Business Higher Education

By: I. Mitroff,C. Alpaslan,E. S. O'Connor

Everybody's Business is a succinct analysis of the factors that led to the founding of American business schools and why they are the way they are. Mitroff, Alpaslan, and O'Connor consider why current business schools do not give students the knowledge and the tools they need to deal with today's complex, messy problems and systems.

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206

Publisher

Springer

Published Date

ISBN 10

1137412054

ISBN 13

9781137412058

How and Why People Change

Foundations of Psychological Therapy

By: Ian M. Evans

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How and Why People Change

Foundations of Psychological Therapy

By: Ian M. Evans

In How and Why People Change Dr. Ian M. Evans revisits many of the fundamental principles of behavior change in order to deconstruct what it is we try to achieve in psychological therapies. All of the conditions that impact people when seeking therapy are brought together in one cohesive framework: assumptions of learning, motivation, approach and avoidance, barriers to change, personality dynamics, and the way that individual behavioral repertoires are inter-related.

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Page Count

320

Publisher

Oxford University Press

Published Date

ISBN 10

0199917272

ISBN 13

9780199917273

Professional Power and the Need for Health Care

By: Ian Reese Jones

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Professional Power and the Need for Health Care

By: Ian Reese Jones

First published in 1999, this volume discusses how the nursing and health care fields are developing rapidly. This series of monographs offers up-to-date reports of recently completed research projects in the fields of nursing and health care. The aim of the series is to report studies that have relevance to contemporary nursing and health care practice. It includes reports of research into aspects of clinical nursing care, management and education. The series is of interest to all nurses and health care workers, researchers, managers and educators in the field.

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233

Publisher

Routledge

Published Date

ISBN 10

0429829000

ISBN 13

9780429829000

Pathologies of Rational Choice Theory

A Critique of Applications in Political Science

By: Donald Green,Ian Shapiro

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Pathologies of Rational Choice Theory

A Critique of Applications in Political Science

By: Donald Green,Ian Shapiro

A critical evaluation of the use of rational choice theory in political science. In this text, the authors assess this theory where it is believed to be most useful: the study of collective action, the behaviour of political parties, and phenomena such as voting cycles and prisoners' dilemmas.

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255

Publisher

Yale University Press

Published Date

ISBN 10

0300066368

ISBN 13

9780300066364

Public Sector Reformation

Values-driven Solutions to Fiscal Constraint

By: Ian Chaston

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Public Sector Reformation

Values-driven Solutions to Fiscal Constraint

By: Ian Chaston

Reductions in public sector spending mean voters will face a period of austerity, higher taxes and declining availability of public sector services. Prevailing public sector management philosophies are no longer applicable. To optimise future service provision with fewer resources will demand a reformation in organisational thinking and values.

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321

Publisher

Springer

Published Date

ISBN 10

0230379354

ISBN 13

9780230379350

Managing the New Customer Relationship

Strategies to Engage the Social Customer and Build Lasting Value

By: Ian Gordon

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Managing the New Customer Relationship

Strategies to Engage the Social Customer and Build Lasting Value

By: Ian Gordon

Praise for MANAGING THE NEW CUSTOMER RELATIONSHIP “Gordon delivers an impressive synthesis of the newest methods for engaging customers in relationships that last. No organization today can succeed without the mastery of customer relationship management strategy fundamentals. But to win in the decades ahead, you must also understand and capitalize on the rapidly evolving social computing, mobility and customer analytics technologies described in this book. Checklists, self-assessments and graphical frameworks deliver pragmatic value for the practicing manager.” — William Band, Vice-President, Principal Analyst, Forrester Research Inc., Cambridge, MA

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Page Count

227

Publisher

John Wiley & Sons

Published Date

ISBN 10

1118255852

ISBN 13

9781118255858

Management

By: Stephen P. Robbins,Rolf Bergman,Ian Stagg,Mary Coulter

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Management

By: Stephen P. Robbins,Rolf Bergman,Ian Stagg,Mary Coulter

The 7th edition of Management is once again a resource at the leading edge of thinking and research. By blending theory with stimulating, pertinent case studies and innovative practices, Robbins encourages students to get excited about the possibilities of a career in management. Developing the managerial skills essential for success in business—by understanding and applying management theories--is made easy with fresh new case studies and a completely revised suite of teaching and learning resources available with this text.

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Page Count

745

Publisher

Pearson Australia

Published Date

ISBN 10

1486008984

ISBN 13

9781486008988

Reputational Risk

A Question of Trust

By: Derek Atkins,Lynn Drennan,Ian Bates

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Reputational Risk

A Question of Trust

By: Derek Atkins,Lynn Drennan,Ian Bates

* Published in association with the Risk Management Association of the USA (RMA), the Association of Insurance and Risk Managers (AIRMIC), and the Institute of Risk Management (IRM), * Will stimulate the thinking of executives and leave them wanting to do something about it (and give them the means to start) * A topical, and increasingly important, issue reflected in recent scandals (Enron, Marconi), government responses (e.g. the Combined Code in the UK), and the continuing growth in consumerism An organization's own reputation is a valuable asset that is often insufficiently managed, if it is managed at all. This book not only outlines its importance, but it presents a new and insightful definition of the risk and proposes an approach for managing it properly. For the first time, a whole range of current issues (scandals and frauds, government legislation on risk management and reporting, the growth of consumerism, etc.) is targeted in a single logical argument on how to deal with it. Aimed at directors and senior executives, professional risk managers, consultants and professional risk advisers, and students in advanced courses.

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Page Count

158

Publisher

Global Professional Publishi

Published Date

ISBN 10

0852977638

ISBN 13

9780852977637

Workplace Attachments

Managing Beneath the Surface

By: James Grady,Victoria Grady,Patrick McCreesh,Ian Noakes

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Workplace Attachments

Managing Beneath the Surface

By: James Grady,Victoria Grady,Patrick McCreesh,Ian Noakes

How fast can your organization change? How long does it take to adopt new technology? Do things run the same when you bring in a new leader? How does the culture evolve with new acquisitions? There is an underlying thread in all these questions. Workplace attachment or our instinctual (biological) response to attach to both tangible and intangible objects continuously throughout life. Workplace Attachments: Managing Beneath the Surface provides the first comprehensive review of attachment in the workplace. We explore the biological and evolutionary roots of our attachments, explain how you can find attachment behaviour in your workplace, and help you proactively understand attachment behaviour with your team. Our practical research, case studies, and story-telling will help you understand how attachment behaviour impacts you, your employees, your peers and ultimately the culture of your organization. Once you understand how people attach, detach, and re-attach to objects and elements of your organization, you will be able to real and lasting change.

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Page Count

174

Publisher

Routledge

Published Date

ISBN 10

1000458628

ISBN 13

9781000458626

The Crisis-Prone Society: A Brief Guide to Managing the Beliefs that Drive Risk in Business

By: I. Mitroff,C. Alpaslan

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The Crisis-Prone Society: A Brief Guide to Managing the Beliefs that Drive Risk in Business

By: I. Mitroff,C. Alpaslan

The Crisis-Prone Society offers preventative measures that can be taken by business professionals and scholars alike to alleviate the growing potential for crises today. These measures are distilled by close analysis of our recent social history of disasters.

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Page Count

100

Publisher

Springer

Published Date

ISBN 10

1137454830

ISBN 13

9781137454836

Rethinking the Education Mess: A Systems Approach to Education Reform

By: I. Mitroff,L. Hill,C. Alpaslan

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Rethinking the Education Mess: A Systems Approach to Education Reform

By: I. Mitroff,L. Hill,C. Alpaslan

Using a form of systems thinking, this book analyzes K-12 education as a complex, "messy" system that must be tackled as a whole and provides a series of heuristics to help those involved in the education mess to improve the system as a whole.

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Page Count

189

Publisher

Springer

Published Date

ISBN 10

1137386045

ISBN 13

9781137386045

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