This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of governmental organisations. The key government departments examined are: * the Inland Revenue Service and Social Security Administration in the US * the Inland Revenue and Benefits Agency in the UK
How social media is giving rise to a chaotic new form of politics As people spend increasing proportions of their daily lives using social media, such as Twitter and Facebook, they are being invited to support myriad political causes by sharing, liking, endorsing, or downloading. Chain reactions caused by these tiny acts of participation form a growing part of collective action today, from neighborhood campaigns to global political movements. Political Turbulence reveals that, in fact, most attempts at collective action online do not succeed, but some give rise to huge mobilizations—even revolutions. Drawing on large-scale data generated from the Internet and real-world events, this book shows how mobilizations that succeed are unpredictable, unstable, and often unsustainable. To better understand this unruly new force in the political world, the authors use experiments that test how social media influence citizens deciding whether or not to participate. They show how different personality types react to social influences and identify which types of people are willing to participate at an early stage in a mobilization when there are few supporters or signals of viability. The authors argue that pluralism is the model of democracy that is emerging in the social media age—not the ordered, organized vision of early pluralists, but a chaotic, turbulent form of politics. This book demonstrates how data science and experimentation with social data can provide a methodological toolkit for understanding, shaping, and perhaps even predicting the outcomes of this democratic turbulence.
Government information systems are big business (costing over 1 per cent of GDP a year). They are critical to all aspects of public policy and governmental operations. Governments spend billions on them - for instance, the UK alone commits £14 billion a year to public sector IT operations. Yet governments do not generally develop or run their own systems, instead relying on private sector computer services providers to run large, long-run contracts to provide IT. Some of the biggest companies in the world (IBM, EDS, Lockheed Martin, etc) have made this a core market. The book shows how governments in some countries (the USA, Canada and Netherlands) have maintained much more effective policies than others (in the UK, Japan and Australia). It shows how public managers need to retain and develop their own IT expertise and to carefully maintain well-contested markets if they are to deliver value for money in their dealings with the very powerful global IT industry. This book describes how a critical aspect of the modern state is managed, or in some cases mismanaged. It will be vital reading for public managers, IT professionals, and business executives alike, as well as for students of modern government, business, and information studies.
Through practical activities and case studies, the authors provide you with straight forward guidelines for implementing the statutory requirements and developing your practice. The book covers the main outline of the document, providing a discussion for the themes and rational as well as making links to current research, theory and practice.
Collaboration is a ubiquitous yet contested feature of contemporary public policy. This book offers a new account of collaboration’s appeal to human actors drawing on empirical examples across time and space. It provides a novel and comprehensive framework for analysing collaboration, that will be of use to those interested in understanding what happens when human actors collaborate for public purpose.
This book focuses on developing a systematic approach to understanding the transformations in Africa's public sector social media landscape. Looking at the use of social media from the African public sector perspective, the authors present a comprehensive understanding of social media practices and how these could be integrated into African public sector institutions’ operational activities in order to deliver greater value for African citizens and consumers of public goods and services. Chapters explore how social media in Africa differs from traditional media use, their application in the public sector, objectives for government using social media, and how social media plays an interactive role in e-government services. Providings practical guidance on the use of social media in Africa’s public sector and governmental spaces, the book also serves as a teaching text in governance and public sector communication efforts within the African context for both undergraduate and graduate programmes.
Helen Berthelot's memoir, Win Some, Lose Some, tells the story of what happened behind the scenes at a pivotal point in Michigan political history. It's a chronicle of loyalty, devotion, vision, personality, and old-fashioned patriotism. Elected to office of governor in 1948, Democrat Mennen Williams served in that capacity until 1960. Despite opposition in the Republican legislature and resistance from the press, Williams garnered public support and literally built a state government that served the needs of the people. He left a legacy of elementary and secondary schools, college and university buildings, mental hospitals, roads, and bridges, especially his beloved Mackinac Bridge. Far more than a chronicle of Williams' career, Win Some, Lose Some reveals how politics and campaigning have changed —from budgets on a shoestring to multi-million dollar media exercises run by image makers, consultants, and market researchers.
Celebrating The Seasons follows the seasons of Mother Earth. This wonderful treasury of stories enthuses children with the beauty of nature, engages them in creative activities and offers soul food for the imagination. Helen Royall describes vividly the ancient festivals of Samhaine, Imbolc, Beltaine and Lammas, each with fascinating stories, crafts, food and songs for us all to enjoy. She brings the ancient Goddesses alive, relating them to each season. Topics include: - The Celtic Festivals and Seasons - The Goddesses - Nature tables and crafts for the seasons - Year round rituals and rites of passage - Nurturing health, self respect, creativity and spirituality. Helen Royall is interested in many aspects of life. She celebrates each season to the full with her family, drawing on the enduring power of the old festivals for personal renewal and for caring for the earth.
This book aims to restore the role of political analysis in education policy by presenting a new political sociology for framing, conducting and presenting research. In doing so, it will be the first in the field to connect political thinking from Arendt with sociological thinking from Bourdieu.
This book is a comprehensive study into and about consultants doing consultancy, and having influence in ways that generate concerns about an emerging ‘consultocracy’, with privileged access to governments and public services. It presents a detailed mapping of consultants and consultancy in education as a site of change and modernisation in public sector service provision. It considers consultancy at a macro-level of globalised policy, at a meso-level of national government policy, and at a micro level with vivid descriptions and analyses of consultants at work. The rapid rise of ‘edubusinesses’, combined with the restructuring of public services in western style democracies, has generated new types of ‘knowledge actors’ within education policy. Three main developments that have led to this change are: the entry of education policy and service consultants from within major companies into the public education market place; the emergence of ‘celebrity’ entrepreneurial actors and private businesses who make interventions into Universities and schools; and the rapid growth of small businesses based on individuals who have relocated their work from the public to the private sector. Such knowledge actors and the complexities they bring to public education are as yet under described and largely un-theorized. Based on current research and drawing upon a range of theoretical tools, this book fills the gap. Gunter and Mills provide an invaluable contribution to scholarship on the neoliberal restructuring of public education by mapping and analyzing the under-examined yet central role of corporate education consultants. Their thoughtful and thorough discussion expands our understanding of how consultants promote and trade in the ideologies of corporate culture. Gunter and Mills show how consultants are integral to both knowledge making practices in schools and a radical reform agenda for schools in the UK and around the globe. This is an accessible and important volume for not just policy and politics scholars but anyone concerned about defending public forms of education and associated living at a moment when they are increasingly being positioned for pillage by profiteers. Kenneth J. Saltman, University of Massachusetts, Dartmouth, USA
This important new work updates the arguments of Christopher Hood's classic work The Tools of Government for the Twenty-First century. Comprehensively revised throughout, it includes increased coverage of how government gets information and an assessment of how the tools available to government have changed over time.
This study explores how alternative electoral systems would work in different local authorities across England. It analyses elections in 12 areas and shows what the outcomes would have been under the alternative vote, the supplementary vote and list proportional representation.
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