Relationship Management and the Management of Projects is a guide to successfully building and managing relationships as a project manager and in the project business. Relationship management is a core skill for any project business to develop capabilities and manage the interface with projects, providing guidance to project managers as they negotiate with business partners and coordinate between business functions. Whatever the structures and procedures an organization has and whatever the project management tools and techniques, they are only as good as the hands they are in. Yet relationship management, though a well-established discipline, is rarely applied to the process-driven world of project management. This book is a much-needed guide to the process of enhancing these skills to boost firm performance, team performance and develop collaborative practices. Hedley Smyth guides you through the processes of relationship management examining the theory and practice. This book highlights the range of options available to further develop current practices to ensure a successful relationship management in all stages of a project’s lifecycle. Relationship Management and the Management of Projects is valuable reading for all students and specialists in project management, as well as project managers in business, management, the built environment, or indeed any industry.
Market Management and Project Business Development is a guide to the theory of marketing and selling projects in business, demonstrating how to secure and deliver value, and improve performance in profitable ways. By providing a set of key principles and guidelines to business-to-business (B2B) marketing, construction project management expert Hedley Smyth demonstrates how to use marketing and business development principles to maximise the value of a project. The book takes a step-by-step approach by dealing with each stage in a project’s lifecycle in turn, covering a range of approaches including the marketing mix, relationship marketing and its project marketing variant, entrepreneurial marketing and the service-dominant logic. This book is valuable reading for all students and specialists in project management, as well as project managers in business, management, the built environment, or indeed any industry.
This book was the first detailed and systematic account of the property and construction sectors of the British economy. Developing out of a materialist theoretical perspective, Dr Smyth provides an alternative explanation of the different characteristics of the two sectors and rejects traditional notions of the 'backwardness' of the construction sector. The specific historical experience of the Second World War and the rebuilding it necessitated, provides the basis of this analysis and it is argued that the particular divergencies of the construction sector stem from periods of wider economic crisis. Similar periods of crisis have shaped the property sector which, dependent upon the complex relationship between ground rent, the value of the building and building rent, cannot be understood in terms of 'urban rent'. Property companies and the construction industry in Britain challenges both established and radical thinking and its historical account of the development, management and production of the built environment in the years since 1939 addresses some of the central concerns of human geography today.
Value is added to projects through the relationships surrounding the client; the focus of this book is therefore the client as project, rather than the building on the ground. It shows how to create and maintain effective relationships between the client and the project team, as well as intra-coalition relationships Students, academics and practitioners need to understand the changing nature of reforms from successive calls for change by the industry’s various clients and client groups. Project team network relationships are a function of mindsets, behaviour and competencies of individuals and The Management of Complex Projects: a relationship approach: • Explores the relationship at the project interface: client-design team-contractor, stakeholders and supply chain relations • Examines different concepts to the development and management of relationships; formation and maintenance issues • Highlights some of the key issues that require development, both academically and through applied research. Most project management books cover tools and techniques; this one covers the softer skills and shows how crucial good relationships are to the successful management of projects.
At the global and local level contractors and consultants have had to take a more professional approach to marketing and sales. Some construction firms are being restructured into client-oriented organizations. However, in all organizations there is considerable room to develop marketing and sales to enhance opportunities to grow and to protect markets during times of recession. This book demonstrates how marketing and sales can be developed. Specifically it: introduces selling techniques tailored to the needs of construction evaluates competing approaches to marketing and related sales theory demonstrates the effect of these on organizational structures and processes, and examines how the top down and bottom up management approaches can be integrated through sales practice. The book aims to achieve a balance between a strategic overview and the practicalities of sales and marketing. It does not offer a single blueprint, but rather a range of distinctive options from which the reader can make informed choices.
Relationship Management and the Management of Projects is a guide to successfully building and managing relationships as a project manager and in the project business. Relationship management is a core skill for any project business to develop capabilities and manage the interface with projects, providing guidance to project managers as they negotiate with business partners and coordinate between business functions. Whatever the structures and procedures an organization has and whatever the project management tools and techniques, they are only as good as the hands they are in. Yet relationship management, though a well-established discipline, is rarely applied to the process-driven world of project management. This book is a much-needed guide to the process of enhancing these skills to boost firm performance, team performance and develop collaborative practices. Hedley Smyth guides you through the processes of relationship management examining the theory and practice. This book highlights the range of options available to further develop current practices to ensure a successful relationship management in all stages of a project’s lifecycle. Relationship Management and the Management of Projects is valuable reading for all students and specialists in project management, as well as project managers in business, management, the built environment, or indeed any industry.
Market Management and Project Business Development is a guide to the theory of marketing and selling projects in business, demonstrating how to secure and deliver value, and improve performance in profitable ways. By providing a set of key principles and guidelines to business-to-business (B2B) marketing, construction project management expert Hedley Smyth demonstrates how to use marketing and business development principles to maximise the value of a project. The book takes a step-by-step approach by dealing with each stage in a project’s lifecycle in turn, covering a range of approaches including the marketing mix, relationship marketing and its project marketing variant, entrepreneurial marketing and the service-dominant logic. This book is valuable reading for all students and specialists in project management, as well as project managers in business, management, the built environment, or indeed any industry.
This book was the first detailed and systematic account of the property and construction sectors of the British economy. Developing out of a materialist theoretical perspective, Dr Smyth provides an alternative explanation of the different characteristics of the two sectors and rejects traditional notions of the 'backwardness' of the construction sector. The specific historical experience of the Second World War and the rebuilding it necessitated, provides the basis of this analysis and it is argued that the particular divergencies of the construction sector stem from periods of wider economic crisis. Similar periods of crisis have shaped the property sector which, dependent upon the complex relationship between ground rent, the value of the building and building rent, cannot be understood in terms of 'urban rent'. Property companies and the construction industry in Britain challenges both established and radical thinking and its historical account of the development, management and production of the built environment in the years since 1939 addresses some of the central concerns of human geography today.
Value is added to projects through the relationships surrounding the client; the focus of this book is therefore the client as project, rather than the building on the ground. It shows how to create and maintain effective relationships between the client and the project team, as well as intra-coalition relationships Students, academics and practitioners need to understand the changing nature of reforms from successive calls for change by the industry’s various clients and client groups. Project team network relationships are a function of mindsets, behaviour and competencies of individuals and The Management of Complex Projects: a relationship approach: • Explores the relationship at the project interface: client-design team-contractor, stakeholders and supply chain relations • Examines different concepts to the development and management of relationships; formation and maintenance issues • Highlights some of the key issues that require development, both academically and through applied research. Most project management books cover tools and techniques; this one covers the softer skills and shows how crucial good relationships are to the successful management of projects.
Arthur Jeffress was an art dealer and collector from a Virginian family who bequeathed his “subversive little collection” (Derek Hill) to Tate and Southampton City Art Gallery on his suicide in 1961. That suicide, a result of his expulsion from Venice, has been the subject of speculation in many memoirs. Gill Hedley's biography of Jeffress has benefited from access to many hundreds of unpublished letters written between Jeffress and Robert Melville, who ran Jeffress' own gallery from 1955-1961. The letters were written largely while Jeffress was in Venice and reveal a vivid picture of the London gallery world as well as frank details of artists, collectors and the definitive story of his suicide. Previously unpublished research reveals new information about the lives of Jeffress' lover John Deakin, his business partner Erica Brausen, the French photographer André Ostier and Henry Clifford, and the way in which all of them influenced Jeffress' first steps as a collector from the 1930s onwards.
The 'Core Text Series' provides students with books which cover the core of a particular subject without over-simplifying and in a way that is accessible. This particular volume in the series looks at the law of tort.
Bills of exchange and bankers' documentary credits are the fundamental financial instruments and mechanism of settlement for international trading transactions. Bills of Exchange and Bankers' Documentary Credits, 4th Edition provides a highly readable, yet in-depth account of the law and practice relating to bills of exchange, cheques and bankers documentary credits. The authors explain how the Bills of Exchange and other instruments work in practice, drawing particular attention to the problems which are likely to arise and how best to resolve them. Furthermore, because the parties to financial transactions are often based in different countries, it deals with jurisdiction and choice of law to enable you to make the most informed and profitable choices.
Frontcover -- Contents -- List of Illustrations -- Plate Section 1 -- Plate Section 2 -- Plate Section 3 -- Preface -- Acknowledgements -- List of Abbreviations -- List of Cathedral Organists -- 1 Origins -- 2 A Fortuitous and Friendly Proposal -- 3 A Numerous Appearance of Gentry -- 4 'The Musick of my Admiration Handel' -- 5 The Gentlemen and the Players -- 6 Avoiding Shipwreck -- 7 Prima voce -- 8 Favourites and Flops -- 9 Sacred and Profane -- 10 Froissart -- 11 The Unreasonable Man -- 12 The Dream -- 13 Beyond these Voices -- 14 An Essentially English Institution -- 15 The Elgar Festivals -- 16 Dona nobis pacem -- 17 Recovery -- 18 Association -- 19 A New Epoch -- 20 Jubilee -- 21 Theme with Variations -- 22 Houses of the Mind -- 23 'A Gold-Plated Orchestra' -- 24 A New Millennium -- 25 Reorganisation -- 26 An Invitation to the Palace -- Appendix: Three Choirs Festival Timeline -- Select Bibliography -- Index
Sharing God's Passion is an excellent resource for Christians who wish to grow in their understanding of God's purposes for the world and to embody God's passion as his prophets did so faithfully. This book seeks to illuminate the critical role the prophets played in God's overarching purposes for his creation, and how we in the 21st century may also learn to collaborate with God.
Originally published in 1989. The pursuit of excellence is much discussed with reference to education, but the question remains, ’How can a school become excellent?’ This book demonstrates that excellence depends on good management which, in turn, depends not only on a clear understanding of good management theory, but on the ability to translate theory into practice. The authors offer profound insights into three crucial areas of leadership: culture, structure, and public accountability. Drawing on areas outside education, such as advertising and business, they discuss many innovations that are already current - flexitime, the vertical curriculum, mastery learning, community support - and depict ways in which these can be brought together into a total educational experience. More strikingly, however, they look ahead, examining the potential changes to our concept of schooling: for instance those brought about by the growth of information technology. This book emphasises that at the heart of outstanding schooling are visionary leadership, a clear sense of purpose, and creatively conceived and flexible support structures.
Why do bad things happen to good people? How are we to understand injustice and suffering in a world within which God is present and active? In the midst of suffering, what is the right way to speak about God? These are the kinds of questions Job was confronted with when his world was turned upside-down. Job's Way Through Pain encourages readers to consider how suffering has a developmental impact upon our character. Whether or not a person believes in God, painful experiences raise heart-wrenching and mind-boggling issues. And whether the hurt is understood in the context of karma, or explained by cliche, worn-out wisdom, or engaged through serious questions, Job is as good a guide as any for people wrestling with the reality of injustice and struggling to find a way through, a way forward. Writing from his own experiences of injustice, Paul Hedley Jones invites readers to engage with the text of this ancient book, with the character of Job, and ultimately with their own questions before God. COMMENDATIONS "The Book of Job remains a probing and puzzling text, yet one which after many centuries still speaks deeply to the human heart and mind and soul. In this engaging study Paul Hadley Jones helps readers find a way through its possibilities, and offers a fine example of holding together pastoral insight and scholarly attentiveness. This is a study that will help careful readers of Job to think more deeply and reflectively: about God; about life with God; and in particular about letting Job accompany them on a journey through pain and towards restoration." - Richard Briggs, Cranmer Hall, St John's College, Durham
Paul Hedley Jones presents a coherent reading of 1 Kings 13 that is attentive to literary, historical and theological concerns. Beginning with a summary and evaluation of Karl Barth's overtly theological exposition of the chapter – as set out in his Church Dogmatics – Jones explores how this analysis was received and critiqued by Barth's academic peers, who focused on very different questions, priorities and methods. By highlighting substantive material in the text for further investigation, Jones sheds light on a range of hermeneutical issues that support exegetical work unseen, and additionally provides a wider scope of opinion into the conversation by reviewing the work of other scholars whose methods and priorities also diverge from those of Barth and his contemporaries. After evaluating four additional in-depth readings of 1 Kings 13, Jones presents a more theoretical discussion about perceived dichotomies in biblical studies that tend to surface regularly in methodological debates. This volume culminates with Jones' original exposition of the chapter, which offers an interpretation that reads 1 Kings 13 as a narrative analogy, where the figure of Josiah functions as a hermeneutical key to understanding the dynamics of the story.
This handbook gives background information on the subject, including definitions and classifications; an historical review of rockbursts in Ontario mines; the mechanics involved; seismic monitoring; rockburst seismology; alleviation of rockbursts; control of damage; distress blasting; prediction of rockbursts; and case histories taken from six mines.
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