This book presents the latest developments of Systems Thinking in Practice to the analysis and design of complex sociotechnical systems. The Event Analysis of Systemic Teamwork (EAST) method is applied to micro, meso and macro systems. Written by experts in the field, this text covers a diverse range of domains, including: automation, aviation, energy grid distribution, military command and control, road and rail transportation, sports, and urban planning. Extensions to the EAST method are presented along with future directions for the approach. Illustrates a contemporary review of the status of Distributed Cognition (DCOG) Presents examples of the application of Event Analysis of Systemic Teamwork (EAST) method Presents examples of the application of Event Analysis of Systemic Teamwork (EAST) method Discusses the metrics for the examination of social, task, and information networks Provides comparison of alternative networks with implications for design of DCOG in systems
Dealing with questions of the meaning of eroticism in Renaissance England and its separation from other affective relations, Queer Renaissance Historiography examines the distinctive arrangement of sexuality during this period, and the role that queer theory has played in our understanding of this arrangement. As such this book not only reflects on the practice of writing a queer history of Renaissance England, but also suggests new directions for this practice. Queer Renaissance Historiography collects original contributions from leading experts, participating in a range of critical conversations whilst prompting scholars and students alike to reconsider what we think we know about sex and sexuality in Renaissance England. Presenting ethical, political and critical analyses of Early Modern texts, this book sets the tone for future scholarship on Renaissance sexualities, making a timely intervention in theoretical and methodological debates.
This is an in-depth yet quite accessible overlook of public policy in the United States...With this updated version, Peters’ text keeps up with the ever-changing world of American public policy while still giving students the tools to better understand this process." —Michael E. Bednarczuk, University of Wisconsin-Milwaukee This updated edition of American Public Policy provides a comprehensive yet accessible overview of the policy-making process from procedural approaches and policy instruments to in-depth analysis of specific policy issues. The Eleventh Edition considers how policy has been impacted by recent economic and political developments. Not shying away from the complexity of governmental procedure, Peters ensures that the mechanisms of the policy process are understandable through insightful discussions of topical policy areas. Give your students the SAGE edge! SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. Learn more at edge.sagepub.com/peters11e. Bundle American Public Policy, 11e with any of the following texts for only $5 more! Issues for Debate in American Public Policy, 19e: Use bundle ISBN 978-1-5443-4592-5 The CQ Press Writing Guide for Public Policy: Use bundle ISBN 978-1-5443-4141-5
This edited volume addresses the important issue of negotiating with terrorists, and offers recommendations for best practice and processes. Hostage negotiation is the process of trying to align two often completely polarised parties. Authorities view hostage taking as unacceptable demands made by unacceptable means. However terrorists view their actions as completely justified, even on moral and religious grounds. If they are to try and reconcile these two sides, it is essential for hostage negotiators to understand terrorist culture, the hostage takers’ profiles, their personality, their view of the world and also the authorities, their values and their framing of the problem raised by the taking of hostages. Although not advocating negotiating with terrorists, the volume seeks to analyse when, why, and how it is done. Part I deals with the theory and quantifiable data produced from analysis of hostage situations, while Part II explores several high profile case studies and the lessons that can be learnt from them. This volume will be of great interest to students of terrorism studies, conflict management, negotiation, security studies and IR in general. I William Zartman is the Jacob Blaustein Distinguished Professor Emeritus of International Organization and Conflict Resolution and former Director of the Conflict Management and African Studies Programs, at the Paul H. Nitze School of Advanced International Studies, Johns Hopkins University, Washington, DC. He is a member of the Steering Committee of the Processes of International Negotiation (PIN) Program at the International Institute of Applied Systems Analysis (IIASA) in Laxenburg, Austria. He is author/editor of over 20 books on negotiation, conflict and mediation. Guy Olivier Faure is Professor of Sociology at the Sorbonne University, Paris I, and a member of the Steering Committee of the Processes of International Negotiation (PIN) Program at the International Institute of Applied Systems Analysis (IIASA) in Laxenburg, Austria. He has served as an advisor to French government on hostage negotiations.
Voting and elections may often be cited as the most entertaining aspect of political theatre, however, it is the arena of public policy that has the most direct impact on the lives of the citizenry. And as we have seen played out in recent debates over healthcare reform, policy changes can be dramatic, sweeping, and often hotly contested. Known for providing a trusted and comprehensive overview of the policy process, B. Guy Peters returns with the ninth edition of American Public Policy: Promise and Performance. Beyond walking students through the governmental structures and policy-making procedures, Peters efficiently covers a wide swath of policy areas, and then concludes with a look at both cost-benefit analysis and ethical analysis. Framed in context of the aftermath of the financial crisis and Great Recession, the ninth edition considers how policy has been impacted by persistent unemployment and growing income inequality. In addition, Peters discusses the strain on education budgets, increased oversight of financial activities, fiscal policies meant to stimulate the economy, and the political challenge of balancing the budget in light of increased public spending.
Forgetful Remembrance examines the paradoxes of what actually happens when communities persistently endeavour to forget inconvenient events. The question of how a society attempts to obscure problematic historical episodes is addressed through a detailed case study grounded in the north-eastern counties of the Irish province of Ulster, where loyalist and unionist Protestants -- and in particular Presbyterians -- repeatedly tried to repress over two centuries discomfiting recollections of participation, alongside Catholics, in a republican rebellion in 1798. By exploring a rich variety of sources, Beiner makes it possible to closely follow the dynamics of social forgetting. His particular focus on vernacular historiography, rarely noted in official histories, reveals the tensions between professed oblivion in public and more subtle rituals of remembrance that facilitated muted traditions of forgetful remembrance, which were masked by a local culture of reticence and silencing. Throughout Forgetful Remembrance, comparative references demonstrate the wider relevance of the study of social forgetting in Northern Ireland to numerous other cases where troublesome memories have been concealed behind a veil of supposed oblivion.
The systems thinking philosophy has become popular in human factors and ergonomics and safety science. These methods are being used to understand and resolve complex societal problems in areas such as transport safety, workplace safety, medication error, disaster management, child abuse, financial crises, terrorism, climate change and public health and wellbeing. This handbook presents practical step-by-step guidance for practitioners and researchers wishing to use these methods to tackle complex problems. Each method includes an example case study which demonstrates how the method can be applied and how the results can be interpreted and translated into practical recommendations. The book presents practical guidance on state-of-the-art systems thinking methods and offers case study applications describing systems thinking methods in novel areas. It explains how to translate the outputs of systems thinking methods in practice and introduces systems thinking with an overview of Human Factors and Ergonomics applications. This book will serve as a great reference for students and engineers in the field of systems engineering, complex systems and the design and development of systems, including ergonomics/human factors and systems engineers, designers, architects, industrial engineers, project management engineers, reliability engineers, risk engineers, software engineers and computer engineers.
Offering a unique perspective on vehicle design and on new developments in vehicle technology, this book seeks to bridge the gap between engineers, who design and build cars, and human factors, as a body of knowledge with considerable value in this domain. The work that forms the basis of the book represents more than 40 years of experience by the authors. Human Factors in Automotive Engineering and Technology imparts the authors' scientific background in human factors by way of actionable design guidance, combined with a set of case studies highly relevant to current technological challenges in vehicle design. The book presents a novel and accessible insight into a body of knowledge that will enable students, professionals and engineers to add significant value to their work.
Military command and control is not merely evolving, it is co-evolving. Technology is creating new opportunities for different types of command and control, and new types of command and control are creating new aspirations for technology. The question is how to manage this process, how to achieve a jointly optimised blend of socio and technical and create the kind of agility and self-synchronisation that modern forms of command and control promise. The answer put forward in this book is to re-visit sociotechnical systems theory. In doing so, the problems of 21st century command and control can be approached from an alternative, multi-disciplinary and above all human-centred perspective. Human factors (HF) is also co-evolving. The traditional conception of the field is to serve as a conduit for knowledge between engineering and psychology yet 21st century command and control presents an altogether different challenge. Viewing military command and control through the lens of sociotechnical theory forces us to confront difficult questions about the non-linear nature of people and technology: technology is changing, from platform centric to network centric; the interaction with that technology is changing, from prescribed to exploratory; and complexity is increasing, from behaviour that is linear to that which is emergent. The various chapters look at this transition and draw out ways in which sociotechnical systems theory can help to understand it. The sociotechnical perspective reveals itself as part of a conceptual toolkit through which military command and control can be transitioned, from notions of bureaucratic, hierarchical ways of operating to the devolved, agile, self-synchronising behaviour promised by modern forms of command and control like Network Enabled Capability (NEC). Sociotechnical system theory brings with it a sixty year legacy of practical application and this real-world grounding in business process re-engineering underlies the entire book. An attempt has been made to bring a set of sometimes abstract (but no less useful) principles down to the level of easy examples, design principles, evaluation criteria and actionable models. All of these are based on an extensive review of the current state of the art, new sociotechnical/NEC studies conducted by the authors, and insights derived from field studies of real-life command and control. Time and again, what emerges is a realisation that the most agile, self-synchronising component of all in command and control settings is the human.
Flatlined lifts the veil of secrecy on twenty-first century health care and delves into the realities of good people caught in a bad medical system. Dr. Guy L. Clifton, a practitioner as well as a policy advocate, reveals first-hand accounts of needless tragedy, such as the young man who died after a car wreck for lack of a bed in a qualified hospital and the surgeon who was dejected by the scarcity of resources needed to enable him to perform heart surgery on an uninsured man. Arguing that a lack of coordinated care and quality medical practice benchmarks result in high levels of redundancy and ineffectiveness, Clifton proposes that the key to reducing health care costs, improving quality, and financially protecting the uninsured, is to reduce wastefulness, and offers a solution for achieving success. Flatlined sounds the warning call: By 2018 Medicare and Medicaid will consume about one-third of the federal budget. American businesses now pay three times as much of their payroll for health care as global competitors, expected to worsen as health care grows at twice the rate of the U.S. economy. Based on his years of experience in policy and medicine, Clifton offers an attainable solution through the development of an American Medical Quality System.
Savannas are ecosytems with a continuous grass layer and scattered trees or shrubs. These lands occupy nearly a third of the earth’s land surface and are an important resource not only in world economies but also as repositories of biodiversity. Because savannas are generally thought of as tropical ecosystems, most reviews of the literature have tended to disregard savannas found in temperate zones. Yet these ecosystems are both extensive and diverse in North America, ranging from longleaf pine habitats along the Atlantic coastal plain to xeric piñon-juniper communities of the Great Basin-ecosystems seemingly disparate, yet similar enough to merit study as savannas. This book provides an overview of the patterns and processes shared by these ecosystems and offers substantive ideas regarding future management and research efforts. It describes the composition geographic distribution, climate, soils, and uses of savannas throughout North America, summarizing and integrating a wide array of literature. While discussing these ecological patterns and processes. McPherson develops a framework for implementing management practices and safeguarding the future of these important wildland ecosystems. Ecology and Management of North American Savannas takes a major step toward establishing the science of savanna ecology for North America. It encourages constructive debate and relevant research on these important systems and will also serve as a useful resource in biogeography, plant ecology, and rangeland management.
The Intervention Mapping bible, updated with new theory, trends, and cases Planning Health Promotion Programs is the "bible" of the field, guiding students and practitioners through the planning process from a highly practical perspective. Using an original framework called Intervention Mapping, this book presents a series of steps, tasks, and processes that help you develop effective health promotion and education programs using a variety of approaches. As no single model can accurately predict all health behavior or environmental changes, this book shows you how to choose useful theories and integrate constructs from multiple theories to describe health problems and develop appropriate promotion and education solutions. This new fourth edition has been streamlined for efficiency, with information on the latest theories and trends in public health, including competency-based training and inter-professional education. New examples and case studies show you these concepts in action, and the companion website provides lecture slides, additional case studies, and a test bank to bring this book directly into the classroom. Health education and health promotion is a central function of many public health roles, and new models, theories, and planning approaches are always emerging. This book guides you through the planning process using the latest developments in the field, and a practical approach that serves across discipline boundaries. Merge multiple theories into a single health education solution Learn the methods and processes of intervention planning Gain a practical understanding of multiple planning approaches Get up to date on the latest theories, trends, and developments in the field Both academic and practice settings need a realistic planning handbook based on system, not prescription. Planning Health Promotion Programs is the essential guide to the process, equipping you with the knowledge and skills to develop solutions without a one-size-fits-all approach.
The integration of Human Factors in Land Use Planning and Urban Design (LUP & UD) is an exciting and emerging interdisciplinary field. This book offers practical guidance on a range of Human Factors methods that can be used to rigorously and reliably explore LUP & UD. It provides new ways to interpret urban space and detail context sensitive analysis for the interpretation and design of our surroundings. The methodologies outlined allow for the consideration of the technical aspects of the built environment with the necessary experience and human centered approaches to our urban and regional settings. This book describes 30 Human Factors methods for use in the LUP & UD context. While it explores theory, it also focuses on the question of what Human Factors methods are; their advantages and disadvantages; step-by-step guidance on how to carry them out; and case studies to guide the reader. Describes the practice and processes associated with urban and regional strategic planning Constructed so that students, practitioners, and researchers with an interest in one particular area of Human Factors can read the chapters independently from one another
Sport is increasingly being described as a complex system. This inherent complexity cannot be understood by examining components in isolation; rather, the system as a whole should represent the unit of analysis. Systems thinking is the answer to understanding this complexity and is gaining traction in sport. Systems thinking provides a philosophy and a set of associated methods which can be used to understand and optimise the behaviour of complex systems, such as those inherent within sport. This book presents, for the first time, a practical guide to applying contemporary systems thinking methods in sport as well as case study applications demonstrating how their outputs can be translated in practice. The methods described in this book can be used for better understanding the systemic influences in a broad range of sport contexts, including performance, injury, team functioning, decision‐making, adverse incidents, sports organisation design and redesign, technology implementation, and proactive risk assessments. Systems Thinking Methods in Sport provides a practical step‐by‐step guide for sports practitioners and stakeholders, as well as university students and academics in applying state‐of‐the‐art systems thinking methods to sport.
The science of ecology and the practice of resource management are critical to our understanding of the Earth's ecosystems and our efforts to conserve them. This book attempts to bridge the gap between ecology and natural resource management and in particular, focuses on the discipline of plant ecology as a foundation for vegetation and wildlife management. It describes how concepts and approaches used by ecologists to study communities and ecosystems can be applied to their management. Guy R. McPherson and Stephen DeStefano emphasise the importance of thoughtfully designed and carefully conducted scientific studies to both the advancement of ecological knowledge and the application of techniques for the management of plant and animal populations. The book is aimed at natural resource managers, as well as graduate and advanced undergraduate students, who are familiar with fundamental ecological principles and who want to use ecological knowledge as a basis for the management of ecosystems.
This second edition of Human Factors Methods: A Practical Guide for Engineering and Design now presents 107 design and evaluation methods including numerous refinements to those that featured in the original. The book acts as an ergonomics methods manual, aiding both students and practitioners. Offering a 'how-to' text on a substantial range of ergonomics methods, the eleven sections represent the different categories of ergonomics methods and techniques that can be used in the evaluation and design process.
After rescuing abused siblings on a dark Wisconsin highway, the Cossibye clan is catapulted headlong into a search for the orphans' relatives and face off with a madman whose killing spree is claiming lives almost daily. Jefferson, Reeny, Sebby and Sherry must rely on cunning and all of their special powers to preserve the children's safety and return peace to the plush countryside where they are commissioned to build a New Order, a species of shape-shifting humans who can walk on two legs or four and live comfortably in modern society.
Human–Systems Integration: From Virtual to Tangible Subject Guide: Ergonomics and Human Factors This book is an attempt to better formalize a systemic approach to human–systems integration (HSI). Good HSI is a matter of maturity... it takes time to mature. It takes time for a human being to become autonomous, and then mature! HSI is a matter of human–machine teaming, where human–machine cooperation and coordination are crucial. We cannot think engineering design without considering people and organizations that go with it. We also cannot think new technology, new organizations, and new jobs without considering change management. More specifically, this book is a follow-up of previous contributions in human-centered design and practice in the development of virtual prototypes that requires progressive operational tangibility toward HSI. The book discusses flexibility in design and operations, tangibility of software-intensive systems, virtual human-centered design, increasingly autonomous complex systems, human factors and ergonomics of sociotechnical systems, systems integration, and changed management in digital organizations. The book will be of interest to industry, academia, those involved with systems engineering, human factors, and the broader public.
How can we design transport environments that cater to the situation awareness needs of different end-users? This book answers this question by showcasing how state-of-the-art human factors theory and methods can be used to understand how situation awareness differs across drivers, cyclists, motorcyclists, and pedestrians and creates new designs that cater to these diverse situation awareness needs. Written by experts in the field and based on a major program of work funded by the Australian Research Council, this book outlines the distributed situation awareness model and provides practical guidance on how to study situation awareness naturalistically and how to create designs that support, rather than hinder, situation awareness. The book closes by outlining outline a generic framework to support similar applications in other areas, and discusses future applications in areas such as vehicle automation, artificial intelligence, and cybersecurity. Features Challenges traditional road safety analysis, design processes and conventions Outlines a novel on-road study methodology for analyzing naturalistic interactions among drivers, cyclists, motorcyclists and pedestrians Presents a review of state-of-the-art situation awareness theory and methods Provides practical guidance on a series of human factors methods Describes a framework to support the design of transport environments Evaluates new intersection concepts that encompass features designed to prevent collisions at intersections
A potentially troubling aspect of modern vehicle design – some would argue - is a trend for isolating the driver and reducing vehicle feedback, usually in the name of comfort and refinement but increasingly because of automation. There is little doubt cars have become more civilised over the years, yet despite this, the consequences of driver behaviour remain to a large extent anecdotal. Readers will have heard such anecdotes for themselves. They usually take the form of drivers of a certain age recalling their first cars from the 1970s or 80s, in which "doing 70 mph really felt like it". The question is whether such anecdotes actually reflect a bigger, more significant issue that could be better understood. Related questions have been explored in other domains such as aviation, where the change to ‘fly-by-wire’ did indeed bring about some occasionally serious performance issues that were not anticipated. Despite some clear parallels, automotive systems have been left relatively unstudied. The research described in this book aims to explore precisely these issues from a Human Factors perspective. This means connecting the topics of vehicle feel, vehicle dynamics, and automotive engineering with the latest research on driver situation awareness. The problem is explored experimentally from a variety of theoretical viewpoints but the outcomes are consistently practical. Here we have a promising new avenue along which the driver experience can be enhanced in novel and insightful ways. Tools and templates are provided so that engineers and designers can try different ways to boost vehicle safety, efficiency and enjoyment from a human-centered perspective. Association of American Publishers (AAP) Finalist for the 2019 PROSE Award Features Diagnosis of how vehicle feel impacts driver situation awareness, and how this could aid future vehicle designs Multi-theory approach to driver situation awareness, and how different views of this important concept give rise to different insights Comprehensive analysis of situation awareness in driving, the information requirements of drivers, and how these needs can be supported Practical descriptions of how state-of-science Human Factors methods have been applied in practice
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