Guendalina Graffigna's Books

Patient Engagement

A Consumer-Centered Model to Innovate Healthcare

By: Guendalina Graffigna,Serena Barello,Stefano Triberti

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Patient Engagement

A Consumer-Centered Model to Innovate Healthcare

By: Guendalina Graffigna,Serena Barello,Stefano Triberti

Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services. To understand and detect the strategic levers that sustain a good quality of patients’ engagement may thus allow not only to improve clinical outcomes, but also to increase patients’ satisfaction and to reduce the organizational costs of the delivery of services. By assuming a relational marketing perspective, the book offers practical insights about the developmental process of patients’ engagement, by suggesting concrete tools for assessing the levels of patients’ engagement and strategies to sustain it. Crucial resources to implement these strategies are also the new technologies that should be (1) implemented according to precise guidelines and (2) designed according to a user-centered design process. Furthermore, the book describes possible fields of patients’ engagement application by describing the best practices and experiences matured in different fields

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Page Count

154

Publisher

Walter de Gruyter GmbH & Co KG

Published Date

ISBN 10

3110452448

ISBN 13

9783110452440

Patient Engagement

A Consumer-Centered Model to Innovate Healthcare

By: Guendalina Graffigna,Serena Barello,Stefano Triberti

Write a review Read reviews Take a Quiz Solve Book Puzzle

Patient Engagement

A Consumer-Centered Model to Innovate Healthcare

By: Guendalina Graffigna,Serena Barello,Stefano Triberti

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

154

Publisher

Walter de Gruyter GmbH & Co KG

Published Date

ISBN 10

3110452448

ISBN 13

9783110452440

Patient Engagement in Health and Well-being: Theoretical and Empirical Perspectives in Patient Centered Medicine

By: Guendalina Graffigna,Elena Vegni

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Patient Engagement in Health and Well-being: Theoretical and Empirical Perspectives in Patient Centered Medicine

By: Guendalina Graffigna,Elena Vegni

At present citizens are more aware of their health and care rights and more literate about their disease. Furthermore the continuous development of technological and bio-medical solutions are alimenting the expectation for longer and better life expectancy, even despite the diagnosis. Patients require to be higher involved in the decision making about their care and are willing to deeply entangle all the possible treatment options, their advantages, and their risks. In other terms, citizens today want to be treated not only as “client” but mainly as partners of the medical action and as co-authors of the success of their healthcare pathway. Due to this socio-psychological change in patients’ attitude, healthcare systems today are claimed to a deep revision of their practices and organizational models in order to become better responsive to patients’ expectation and more sustainable and effective in the management of their services. Patient participation and engagement in healthcare management, indeed, is today acknowledged by policy makers and healthcare experts as a valuable option to orient changes and actions of the healthcare systems. Several empirical studies have demonstrated the positive outcomes of a participatory care approach at the clinical, psychosocial, and economic levels. Patient Engagement, thus, appears today not only an ethical but also a pragmatic imperative for the innovation and the improvement of healthcare system. Moving from these premises, this e-book collect first research experiences, conceptual contribution and review of good practices in the area of Patient Engagement promotion. The e-book also discuss the relevance and the theoretical linkages between the concept of Patient Engagement and that one of Patient Centered Medicine.

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Age

Page Count

127

Publisher

Frontiers Media SA

Published Date

ISBN 10

2889453707

ISBN 13

9782889453702

Book's by Guendalina Graffigna

Patient Engagement

Patient Engagement

Patient Engagement

Patient Engagement

Patient Engagement in Health and Well-being: Theoretical and Empirical Perspectives in Patient Centered Medicine

Patient Engagement in Health and Well-being: Theoretical and Empirical Perspectives in Patient Centered Medicine

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