Corporate culture is critical to any organizational change effort. This book offers a proven model for identifying and leveraging the essential elements of any culture. In a world that changes at a dizzying pace, what can leaders do to build flexible and adaptive workplaces that inspire people to achieve extraordinary results? According to the authors, the answer lies in recognizing and aligning the elusive forces—or the “puzzling” pieces—that shape an organization's culture. With a combined seventy-five years' worth of research, teaching, and consulting experience, Mario Moussa, Derek Newberry, and Greg Urban bring a wealth of knowledge to creating nimble organizations. Globally recognized business anthropologists and management experts, they explain how to access the full power of your culture by harnessing the Four Forces that drive it: Vision: Embrace a common purpose that illuminates shared aspirations and plans. Interest: Foster a deep commitment to authentic relationships and your organization's future. Habit: Establish routines and rituals that reinforce “the way we do things around here.” Innovation: Promote the constant tinkering that produces surprising new solutions to old problems. Filled with case studies, personal anecdotes, and solid, practical advice, this book includes a four-part Evaluator to help you build resilient organizations and teams. The Culture Puzzle offers the definitive playbook for thriving amid constant transformation.
Named one of "10 Management Classics for 2022" by Thinkers50 Why can some organizations innovate time and again, while most cannot? You might think the key to innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help—but there’s only one way to ensure sustained innovation: you need to lead it—and with a special kind of leadership. Collective Genius shows you how. Preeminent leadership scholar Linda Hill, along with former Pixar tech wizard Greg Brandeau, MIT researcher Emily Truelove, and Being the Boss coauthor Kent Lineback, found among leaders a widely shared, and mistaken, assumption: that a “good” leader in all other respects would also be an effective leader of innovation. The truth is, leading innovation takes a distinctive kind of leadership, one that unleashes and harnesses the “collective genius” of the people in the organization. Using vivid stories of individual leaders at companies like Volkswagen, Google, eBay, and Pfizer, as well as nonprofits and international government agencies, the authors show how successful leaders of innovation don’t create a vision and try to make innovation happen themselves. Rather, they create and sustain a culture where innovation is allowed to happen again and again—an environment where people are both willing and able to do the hard work that innovative problem solving requires. Collective Genius will not only inspire you; it will give you the concrete, practical guidance you need to build innovation into the fabric of your business.
eBook Description “Exceptional leaders are lifelong learners, and Greg has collected, organized, and presented these leadership lessons to stimulate learning, inform decision-making, and inspire action. This is a book that all teams and business leaders should read.” —Elizabeth Bryant, Chief Learning Officer, Southwest Airlines How do you make your toughest decisions? For leaders, the risks are almost always higher, the number of people affected by the decision is greater, and the responsibility to make the decision is, ultimately, theirs alone. Leaders don't always make the right decision. Yet exceptional leaders get it right when the stakes are highest. Decision Time serves up 52 bite-sized lessons examining make-or-break decisions made in history's biggest moments. The event or person may be well known, but it's the story behind the story that's fascinating. You'll discover decision-making models and processes embraced by history's most notable leaders. You'll meet people who were considered too old for the challenge, too young, too foolish, or otherwise seemingly unfit for the iconic role they would play in history. Yet the decisions they made in their make-or-break moment of truth changed history's trajectory and can inspire and guide you when it's time for you to decide.
John Tilden's glory days are far behind him.. He certainly thought there'd be more to it than his ramshackle Oklahoma farm and a mundane job coaching basketball. He loves his wife, but the marriage has settled into complacency.Now his twentieth high school reunion looms. Will John finally stop moping about what might have been and discover all God has given him?
In Mastering CSS with Dreamweaver CS3, authors Stephanie Sullivan and Greg Rewis demonstrate how to use Dreamweaver CS3 and CSS together to create highly individualized, standards-based layouts. Through hands-on projects with visuals, the book gives readers an in-depth understanding of Dreamweaver's 32 CSS-based layouts (new in Dreamweaver CS3) and their application, enabling every user of Dreamweaver to learn CSS effectively and easily.
For British Rail, the 1970s was a time of contrasts, when bad jokes about sandwiches and pork pies often belied real achievements, like increasing computerisation and the arrival of the high-speed Inter-City 125s. But while television advertisements told of an 'Age of the Train', Monday morning misery continued for many, the commuter experience steadily worsening as rolling stock aged and grew ever more uncomfortable. Even when BR launched new electrification schemes and new suburban trains in the 1980s, focus still fell on the problems that beset the Advanced Passenger Train, whose ignominious end came under full media glare. In British Railways in the 1970s and '80s, Greg Morse guides us through a world of Traveller's Fare, concrete concourses and peak-capped porters, a difficult period that began with the aftershock of Beeching but ended with BR becoming the first nationalised passenger network in the world to make a profit.
The decade of blue and grey, of red-striped container trains, and curly sandwiches, once derided but now beloved of a generation of train lovers, here encapsulated by Greg Morse in full colour.
A guide for sports fans on how to watch and appreciate the game of hockey More and more fans are watching the NHL each week, but many of them don't know exactly what they should be watching. How does an offense create shooting lanes for its best sniper? When a center breaks through and splits between two defensemen, which defender is to blame? Why does a goalie look like a Hall of Famer one week and a candidate for the minor leagues the next? This guide for sports fans on how to watch and appreciate the game of hockey takes you inside a coach's mind as he builds a roster or constructs a game plan, to the chaos of the goalie's crease, and deep into the perpetual chess match between offense and defense. Discussing topics such as what to look for when a team goes on the power play and why playing center might be the most grueling job in sports, Take Your Eye Off the Puck shows fans how to get the most out of watching their favorite sport.
Decades after his death, the figure of Erving Goffman (1922–82) continues to fascinate. Perhaps the best-known sociologist of the second half of the twentieth century, Goffman was an unquestionably significant thinker whose reputation extended well beyond his parent discipline. A host of concepts irrevocably linked to Goffman's name – such as 'presentation of self', 'total institutions', 'stigma', 'impression management' and 'passing' – are now staples in a wide range of academic discourses and are slipping into common usage. Goffman's writings uncover a previously unnoticed pattern and order in the minutiae of everyday interaction. Readers are often shocked when they recognize themselves in his shrewd analyses of errors, awkwardness and common predicaments. Greg Smith's book traces the emergence of Goffman as a sociological virtuoso, and offers a compact guide both to his sociology and to the criticisms and debates it has stimulated.
Have you ever reached a point in your life where you just wanted to take off? Have you ever wanted to simply take off from your life and leave everything behind? You knowthe moment when you say to yourself, Thats it! Im done! Im outta here and Im going to go live my own life for once! Some will call you selfish Some will call you crazy and reckless Some will say that you are going through menopause or a mid-life crisis or whatever and many will throw so much negativity your way that the urge will get even stronger. We go where the winds of Life take us... changes in course are inevitable... Perhaps do not fight that which takes us with Love to our Destiny.
Faith without obedience is dead. Prayer without action is wasted. What would your life look like if you stopped praying about God’s will and just did it instead? How would your church look if it spent as much time serving as it spent praying about serving? The truth is, sometimes when you think you’re praying, you’re really just procrastinating. And when you think you’re asking that God’s will be done, you’re really telling him no. In times that call for action, prayer can be disobedience in disguise. Wasted Prayer uncovers the ways we use prayer to dodge responsibility for the work God has assigned us. Complete with punch-in-the-gut biblical exposition that will help get you off your knees—and out of your chair—Wasted Prayer will provide you with the jolt you need to start living like a Christian, instead of just praying like one. It’s time to stop praying and start doing.
After teaming up to fish every major trout stream in the United States, Mecka and Hoover describe the fishing, hatches, and special regulations for each. Contents: Introduction; Insect Emegence; A Closer Look at Some of the Great Hatches; Great Rivers of the East and their Hatches; Great Rivers of the Midwest and their Hatches; Great Rivers of the West and their Hatches; Great Hatches on Lousy Days; Patters for the Hatches; Some Proposals for Better Fishing.
They say if you remember the Swinging '60s, you weren't there. And surely no other football club encapsulated that momentus era of change more than Chelsea. As Britain's youngest football agent, Greg Tesser lived the 1960's dream. As an eighteen-year-old publicist he helped launch the careers of the likes of Eric Clapton and Georgie Fame, before promoting the King of Stamford Bridge himself, the legendary Peter Osgood. It was all showbiz glamour down the Fulham Road in those halcyon, hedonistic years, with Hollywood stars Steve McQueen and Raquel Welch choosing to worship at the shrine of Ossie and co. Football become fashionable with all the Beautiful People - Greg and Charlie Cooke even wrote for Vogue! - QPR legend Rodney Marsh modelled for upmarket glossies, and Ossie morphed into a true '60s icon. A first FA Cup, a first European trophy, all Chelsea fans, indeed all fans of football, will enjoy this journey down memory lane when soccer swung and it was hip to kick a ball.
Progressive Leadership addresses the diminishing and increasingly dysfunctional contribution of firm leadership in the operational effectiveness, performance, and survival of the firm in the business context of the twenty-first century.
Greg's collection of the best and worst decisions in history is a practical, nuanced and timeless guide for today's decision-makers."—Mark Schortman, Chairman, Coca-Cola Bottlers Sales & Services, LLC Can today's leaders look to history when making tough decisions? Whether you're running a small team or an international enterprise, all leaders know the feeling of facing a tough choice. It's impossible to see into the future to predict how our decisions play out, but we can look to the momentous decisions of the past for insights on how profound choices are made. Each decision made by influential figures, from Alfred Nobel and Marie Curie to Martin Luther King, Jr., and The Beatles, have shaped our world—and now they can help you make the decisions that will determine the direction of your organization. Guiding you through fifty-two dramatic historical events and decisions that changed the course of our world, How Leaders Decide challenges decision-makers with provocative ideas and leadership lessons that will propel your business forward. Greg Bustin's well-researched and inspiring stories of high-stakes turning points in history and the leaders that made the final call will help you make sure your next decision is the one that changes everything. How Leaders Decide is an essential book for readers of Start with Why and Leaders Eat Last! Additional Praise for How Leaders Decide: "Exceptional leaders are lifelong learners, and Greg has collected, organized and presented these leadership lessons to stimulate learning, inform decision-making, and inspire action. This is a book that all teams and business leaders should read."—Elizabeth Bryant, Chief Learning Officer, Southwest Airlines "Talk about the perfect combination! In How Leaders Decide, Greg Bustin combines fascinating history with succinct leadership insights to showcase 52 of the greatest leadership decisions the world has seen"—Gordon Leidner, author of The Leadership Secrets of Hamilton
In the many historical accounts of D-Day, the Navy, Coast Guard and merchant marine, who transported troops to the invasion beaches and supported the attack, are often given scant attention. Film clips of landing craft unloading men into the surf and battleships firing on enemy emplacements are familiar yet comparatively little is known about the contributions of the marine services and what they accomplished during the Normandy Invasion. This book describes the Allied naval command structure for Operation Neptune and offers a comprehensive look at integrated offshore operations--how they were organized, who the sailors were and what they experienced.
On a bitter November night in 1945, a widow shot her young boarder, a WWII veteran, and left him to die on the floor of his room. Helen Clark tossed the gun under the neighbor's porch and then took a taxi to join her teen daughters at a movie in Bristol. When the body was found, after several conflicting statements, she settled on the claim that he shot himself-four times, twice in the back. The Commonwealth of Virginia called it murder in a jealous rage. The trial enthralled the nation. Local author Greg Lilly uses newspaper coverage of the murder, the investigation and the trial to reveal the facts of the Abingdon boardinghouse murder.
In this landmark, character-driven history, Greg Behrman tells the story of the Marshall Plan, the unprecedented and audacious policy through which America helped rebuild World War II-ravaged Western Europe. With nuanced, vivid prose, Behrman recreates the story of a unique American enterprise that was at once strategic, altruistic and stunningly effective, and of a time when America stood as a beacon of generosity and moral leadership. When World War II ended in Europe, the continent lay in tatters. Tens of millions of people had been killed. Ancient cities had been demolished. The economic, financial and commercial foundations of Europe were in shambles. Western Europe's Communist parties -- feeding off people's want and despair -- were flourishing as, to the east, Stalin's Soviet Union emerged as the sole superpower on the continent. The Marshall Plan was a four-year, $13 billion (more than $100 billion in today's dollars) plan to provide assistance for Europe's economic recovery. More than an aid program, it sought to modernize Western Europe's economies and launch them on a path to prosperity and integration; to restore Western Europe's faith in democracy and capitalism; to enmesh the region firmly in a Western economic association and eventually a military alliance. It was the linchpin of America's strategy to meet the Soviet threat. It helped to trigger the Cold War and, eventually, to win it. Through detailed and exhaustive research, Behrman brings this vital and dramatic epoch to life and animates the personalities that shaped it. The narrative follows the six extraordinary American statesmen -- George Marshall, Will Clayton, Arthur Vandenberg, Richard Bissell, Paul Hoffman and W. Averell Harriman -- who devised and implemented the Plan, as well as some of the century's most important personalities -- Winston Churchill, Josef Stalin, Joseph McCarthy -- who are also central players in the drama told here. More than a humanitarian endeavor, the Marshall Plan was one of the most effective foreign policies in all of American history, in large part because, as Behrman writes, it was born and executed in a time when American "foreign policy was defined by its national interests and the very best of ideals.
This volume provides a detailed examination of nearly 1,400 years of Roman history, from the foundation of the city in the eighth century BC until the evacuation of Roman troops from Alexandria in AD 642 in the face of the Arab conquests. Drawing on a vast array of ancient texts written in Latin, Greek, Syriac, Armenian, and Arabic, and relying on a host of inscriptions, archaeological data, and the evidence from ancient art, architecture, and coinage, The Roman World from Romulus to Muhammad brings to the fore the men and women who chronicled the story of the city and its empire. Richly illustrated with 71 maps and 228 illustrations—including 20 in colour—and featuring a detailed glossary and suggestions for further reading, this volume examines a broad range of topics, including ancient climate change, literature, historiography, slavery, war and conquest, the development of Christianity, the Jewish revolts, and the role of powerful imperial women. The author also considers the development of Islam within a Roman historical context, examines the events that led to the formation of the post-Roman states in Western Europe, and contemplates aff airs on the imperial periphery in the Caucasus, Ethiopia, and the Arabian Peninsula. Emphasising the voices of antiquity throughout, The Roman World from Romulus to Muhammad is an invaluable resource for students and scholars interested in the beguiling history of the world’s most famous empire.
A definitive account of the popular Ducati Desmodue - the reliable, affordable, high-performance motorcycle range that boasts one of the most successful Italian motorcycles of all time, the Ducati Monster, and is still in development today. Including full production histories, comprehensive specification details and owners' experiences, this new book covers the history of Ducati and the rise of the brand in the 1970s and Grand Prix racing with Fabio Taglioni's desmodromic valve engine design. The world-beating TT2 and TT1 racers are covered along with the best-selling Ducati Monster, the Desmodue 900SS and the SportClassic range. With the Scrambler, and new Ducati factories in Thailand and Brazil, the Desmodue story is brought right up to date - a story based a wonderful corner of Italy, some very special motorcycles and the astonishing people who made it all happen. Fully illustrated with 211 colour photographs.
Offering comprehensive coverage of this fast-changing field for more than 20 years, Urologic Surgical Pathology is an expert guide to all common and rare entities in the genitourinary system. The 4th Edition keeps you fully up to date with discussions of newly recognized tumors and terminologies, the latest classification schemes, current grading approaches, molecular alterations, and commonly used ancillary diagnostic techniques. With its clinical focus on day-to-day urological pathology sign-out and an emphasis on clinicopathologic and radiographic-pathologic correlations, this thoroughly revised uropathology reference is an excellent resource for diagnostic decision making. - Includes expanded coverage of differential diagnosis for all tumor types encountered in urological surgical pathology practice. - Incorporates the latest TNM staging and WHO classification systems, as well as new diagnostic biomarkers and their utility in differential diagnosis, newly described variants and new histologic entities. - Discusses advances in molecular diagnostic testing, its capabilities, and its limitations, including targeted therapy/personalized medicine. - Covers new developments in immunohistochemistry and the latest diagnostic tumor markers. - Features more than 1,600 high-quality images – all in color – including gross pictures, histopathologic and cytopathologic images, special stains, other ancillaries, drawings, and illustrations. - Helps you find information quickly with a consistent chapter format; an abundance of tables, diagrams and flowcharts; boxed lists of types and causes of diseases; differential diagnosis; characteristic features of diseases; complications; classifications; and staging. - Enhanced eBook version included with purchase. Your enhanced eBook allows you to access all of the text, figures, and references from the book on a variety of devices.
The leading text on pharmacy management – updated to reflect the latest trends and topics Pharmacy Management is a comprehensive textbook that combines evidence-based management theories with practical solutions for the issues pharmacists face every day. Enhanced by input from educators, researchers, students and practicing pharmacists, the Fifth Edition addresses the evolving role of pharmacists in today’s every-changing environment. Covering the gamut of activities performed by pharmacists, from managing money to managing personal stress, this complete guide explains vital pharmacy management topics across all practice settings. Featuring material derived from the best and most contemporary primary literature, Pharmacy Management focuses on learning the skills essential to the everyday practice of pharmacy. Long after readers have completed pharmacy school, they will turn to Pharmacy Management for answers to make their practice more professionally rewarding and personally enriching. •Market: Physical Therapy students (30,000/USA) •New Chapters: Ethical Decision Making and Problem Solving, Negotiating, and Pharmacy Technicians •Covers all aspects of pharmacy management, from managing money and people to personal stress
A comprehensive pharmacy management textbook that combines evidence-based management theories with practical solutions for the issues pharmacists face every day Covering everything from operations management and purchasing to Medicare Part D, this complete guide explains vital pharmacy management topics across all practice settings. Featuring material derived from the best and most contemporary primary literature, this comprehensive text focuses on teaching the skills essential to the everyday practice of pharmacy. Pharmacy Management, 3e is enriched by input from faculty who teach pharmacy management, from pharmacy students, and from pharmacists who apply management principles in their daily practice. More than any other text, it reflects the challenges facing today’s pharmacist. The book is filled with advice from the field’s top experts who take you through the principles applicable to all aspects of pharmacy practice, from managing money to managing personal stress. Long after you’ve completed your last course, you’ll turn to Pharmacy Management for answers to make your practice more professionally rewarding and personally enriching. FEATURES: Every chapter in the third edition has been updated to reflect the latest trends and developments Several new chapters designed to promote a more global understanding of pharmacy management have been added, including: Establishing the Value Proposition of Pharmacy Management, Applications in Managed and Specialty Environments, Management of Comprehensive Pharmacy Services in Safety Net Clinics, Pharmacy Management Applications in Varied Health Care Systems A scenario-based presentation combines practical solutions with evidence-based management theories and models, which are directly applied to cases and examples
#1 Pharmacy Management Text!!! As pharmacy practice moves from a product orientation to a patient orientation, there are unique challenges that arise in managing the value-added services that pharmacists are developing to meet patient needs in medication therapy management. A section of this book is dedicated to the planning, implementation, and reimbursement of these new patient care services offered by pharmacists. Several chapters are dedicated to describing the risks inherent in pharmacy practice, and the impact that laws, regulations, and medication errors have on pharmacy management. The final section describes how manage-ment functions are applied in specific pharmacy practice settings (independent, chain, health systems, managed environments, safety net operations), and settings in unique health systems. ■ HOW E AC H C H A P T E R I S O RG A N I Z E D Each chapter is divided into several sections to facilitate the reader’s understanding and application of the material. Chapters begin with a list of learning objectives that outline the major topics to be addressed. A brief scenario is used to describe how a pharmacy student or pharmacist may need or apply the information described this chapter in their daily lives or practice. Questions at the start of each chapter provide direction and assist the reader in understanding what they can expect to learn. The text of each chapter provides comprehensive coverage of the content and theory underlying the major concepts. References to the management and pharmacy literature are commonly used to provide readers with links to additional background information. Explanations and applications are also used to help readers better understand the need to master and apply each concept. Questions at the end of each chapter encourage readers to think about what they have just learned and apply these concepts in new ways. ■ WHAT STUDENTS WILL GAIN FROM THIS BOOK If you are a pharmacy student, this book will help you gain an appreciation for the roles of management in pharmacy practice, regardless of your future position or practice setting. This book will also provide you with a variety of management theories and tools that you can apply in your daily life. For educators, this book has been designed as a comprehensive pharmacy management textbook. As a whole, it is meant to be used in survey courses that cover many areas of pharmacy management. The section format also allows the book to be used in courses that focus on specific pharmacy management functions or topics. The sections and content of each chapter are meant not only to provide valuable information that is easy for students to understand, but also to stimulate further discussion and motivate students to learn more on their own.
This reader-friendly marketing book conveys timely and relevant material in a dynamic presentation of how marketing concepts are implemented, and what they mean in the marketplace. It introduces marketing from the perspective of real people making real marketing decisions at leading companiesevery day.Learners will come to understand that marketing is aboutcreating valuefor customers, for companies, and for society as a whole-and they will see how that is accomplished in the real world.A five-part organization covers making marketing value decisions,identifying markets and understanding customers' needs for value, creating the value proposition, communicating the value proposition, and delivering the value proposition.For individuals interested in a career in marketing.
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