Winner of the Association for Business Communication Award for Distinguished Publication on Business Communication. This book explores multiparty, multicultural interaction at international business meetings. It investigates discourse at an Italian company's meetings of its international distributors, conducted mainly in English and attended by participants from different countries in Europe, Asia and North America. Data come from audio recordings of the meetings, normally lasting two to three days, and are supplemented by the author's observations of the meetings. The study uses a series of approaches to analyze selected linguistic and interactional features, presenting an in-depth analysis and discussion of data extracts that draws on both qualitative and quantitative approaches. It highlights the way the main company speaker and some of the multilingual participants use discursive strategies to build common ground, to construct a cooperative business relationship or to negotiate or avert conflict. The study questions the role of cultural differences in approaching multicultural, multilingual meetings and argues that organizational roles, the business context and individual differences must also be considered.
This book explores multiparty, multicultural interaction at international business meetings. It questions the role of cultural differences in approaching multicultural, multilingual meetings and argues that organizational roles, the business context and individual differences must also be considered.
In recent years, a string of corporate scandals have sent shockwaves throughout the business world, resulting in the fracture of public trust in corporations. Now more than ever, corporate honesty and integrity are directly connected to success and growth. Above the Board provides strategies and methods to help you build a solid foundation of ethical corporate values into your organization. Inside, you'll find key advice from CEOs who have put corporate ethics at the forefront. The common message is that business ethics should not be viewed as an “add-on” to a company's operations; rather, it must be a key element in an overall strategy for success. “Organizations across a range of industries are faced with the challenge of fostering an ethical environment that goes beyond compliance,” the authors write. “Above all, it is the CEOs who are in a position to set the ethical tone and climate of their organization.” Above the Board offers concrete practices, procedures, and personalized approaches used by such companies as Whirlpool, Xerox, Walgreen Co., Texas Instruments, and P&G to help you Make integrity a core value for every employee Integrate ethics into the heart of your corporate strategy Create wide-scale transparency throughout your company Harness ethical energy and make ethics messages far reaching Build a system of ethics that will remain relevant well into the future Above the Board provides insight, best practices, and success stories from CEOs who began building upon their corporations' foundational principles early on, and it sheds light on how these initiatives have benefited shareholders, customers, and other stakeholders alike. This insightful look at the new way of doing business is an invaluable blueprint for nurturing ethics within your company, creating a permanent foundation of fresh corporate values, and putting your company in a solid lead against the competition.
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