Gavin Hookway's Books

Applying Lean in Health and Social Care Services

Improving Quality and the Patient Experience at NHS Highland

By: Cameron Stark,Gavin Hookway

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Applying Lean in Health and Social Care Services

Improving Quality and the Patient Experience at NHS Highland

By: Cameron Stark,Gavin Hookway

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. This book systematically describes how NHS Highland uses Lean principles and mindsets to improve safety, quality, access, and morale while reducing costs, and increasing capacity. Existing books often describe the gains obtained by using Lean methods, but often do not describe the underlying concepts and methods in details. Other books describe continuous improvement work, or specific techniques such as daily management in detail. This book seeks to occupy a middle space by providing an overview of the range of Lean ideas applicable to healthcare with sufficient examples and cases studies from NHS Highland and partner organizations so readers can see them in use and practice.

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Page Count

281

Publisher

CRC Press

Published Date

ISBN 10

0429683960

ISBN 13

9780429683961

The Field Guide to Rapid Process Improvement Workshops in Healthcare

Applying Lean to Improve Quality and Patient Experience

By: Cameron Stark,Gavin Hookway,Gill McVicar,Hugo Van Woerden

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The Field Guide to Rapid Process Improvement Workshops in Healthcare

Applying Lean to Improve Quality and Patient Experience

By: Cameron Stark,Gavin Hookway,Gill McVicar,Hugo Van Woerden

This book takes the reader through the process to plan, deliver, and follow-up a weeklong Lean Quality Improvement event, usually termed a ‘Rapid Improvement Event’ or ‘Rapid Process Improvement Workshop (RPIW).’ Drawing on the experience of conducting over 100 of these workshops, the book gives readers the information to plan and run their own event. It describes how RPIWs fit in to wider improvement processes and how the reader can maximize these processes in their own organization. These weeklong improvement events are popular in health and social care, but there are no textbooks available to support them. There are several books that describe the use of shorter Kaizen events in health care, but none that describe the process of delivering weeklong events. The events have a rhythm specific to the one-week format, and the book seeks to help people to make use of best practice and to avoid common problems. Based on the experiences of the authors, this book includes an introduction to Lean concepts linked to the relevant part of the process description; examples and templates of forms that can be used in workshops; and photographs of actual events.

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Page Count

162

Publisher

CRC Press

Published Date

ISBN 10

0429665253

ISBN 13

9780429665257

The Fundamentals of Typography

By: Gavin Ambrose,Paul Harris

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The Fundamentals of Typography

By: Gavin Ambrose,Paul Harris

Basic principles are presented through detailed explanations, expanded illustrations, case studies, and reference material from leading design studios around the world. A sound understanding of type history and classification facilitates controlled, intelligent and thoughtful type usage, across a range of media. The Fundamentals of Typography builds upon these shared principles and will become an invaluable reference for creatives and designers alike.

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Page Count

187

Publisher

AVA Publishing

Published Date

ISBN 10

2940373450

ISBN 13

9782940373451

The Field Guide to Rapid Process Improvement Workshops in Healthcare

Applying Lean to Improve Quality and Patient Experience

By: Cameron Stark,Gavin Hookway,Gill McVicar,Hugo Van Woerden

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The Field Guide to Rapid Process Improvement Workshops in Healthcare

Applying Lean to Improve Quality and Patient Experience

By: Cameron Stark,Gavin Hookway,Gill McVicar,Hugo Van Woerden

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Solve jigsaw puzzle

Age

Page Count

162

Publisher

CRC Press

Published Date

ISBN 10

0429665253

ISBN 13

9780429665257

Applying Lean in Health and Social Care Services

Improving Quality and the Patient Experience at NHS Highland

By: Cameron Stark,Gavin Hookway

Write a review Read reviews Take a Quiz Solve Book Puzzle

Applying Lean in Health and Social Care Services

Improving Quality and the Patient Experience at NHS Highland

By: Cameron Stark,Gavin Hookway

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

281

Publisher

CRC Press

Published Date

ISBN 10

0429683960

ISBN 13

9780429683961

Book's by Gavin Hookway

Applying Lean in Health and Social Care Services

Applying Lean in Health and Social Care Services

The Field Guide to Rapid Process Improvement Workshops in Healthcare

The Field Guide to Rapid Process Improvement Workshops in Healthcare

The Fundamentals of Typography

The Fundamentals of Typography

The Field Guide to Rapid Process Improvement Workshops in Healthcare

The Field Guide to Rapid Process Improvement Workshops in Healthcare

Applying Lean in Health and Social Care Services

Applying Lean in Health and Social Care Services

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