Citizens around the world look to the state for social welfare provision, but often struggle to access essential services in health, education, and social security. This book investigates the everyday practices through which citizens of the world's largest democracy make claims on the state, asking whether, how, and why they engage public officials in the pursuit of social welfare. Drawing on extensive fieldwork in rural India, Kruks-Wisner demonstrates that claim-making is possible in settings (poor and remote) and among people (the lower classes and castes) where much democratic theory would be unlikely to predict it. Examining the conditions that foster and inhibit citizen action, she finds that greater social and spatial exposure - made possible when individuals traverse boundaries of caste, neighborhood, or village - builds citizens' political knowledge, expectations, and linkages to the state, and is associated with higher levels and broader repertoires of claim-making.
Claim-making – the everyday strategies through which citizens pursue rights fulfilment – is often overlooked in studies of political behavior, which tend to focus on highly visible, pivotal moments: elections, mass protests, high court decisions, legislative decisions. But what of the politics of the everyday? This Element takes up this question, drawing together research from Colombia, South Africa, India, and Mexico. The authors argue that claim-making is a distinct form of citizenship practice characterized by its everyday nature, which is neither fully programmatic nor clientelistic; and which is prevalent in settings marked by gaps between the state's de jure commitments to rights and their de facto realization. Under these conditions, claim making is both meaningful (there are rights to be secured) and necessary (fulfillment is far from guaranteed). Claim-making of this kind is of critical consequence, both materially and politically, with the potential to shape how citizens engage (or disengage) the state.
Citizens around the world look to the state for social welfare provision, but often struggle to access essential services in health, education, and social security. This book investigates the everyday practices through which citizens of the world's largest democracy make claims on the state, asking whether, how, and why they engage public officials in the pursuit of social welfare. Drawing on extensive fieldwork in rural India, Kruks-Wisner demonstrates that claim-making is possible in settings (poor and remote) and among people (the lower classes and castes) where much democratic theory would be unlikely to predict it. Examining the conditions that foster and inhibit citizen action, she finds that greater social and spatial exposure - made possible when individuals traverse boundaries of caste, neighborhood, or village - builds citizens' political knowledge, expectations, and linkages to the state, and is associated with higher levels and broader repertoires of claim-making.
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