Fred Schultz's Books

Seattle and the Demons of Ambition

A Love Story

By: Fred Moody

Write a review Read reviews Take a Quiz Solve Book Puzzle

Seattle and the Demons of Ambition

A Love Story

By: Fred Moody

Founded in 1851 as a four-cabin outpost named "New York Pretty-Soon," Seattle has long struggled with an identity crisis. From a nearly lawless port, to a sedate, conventional company town defined by Boeing Aircraft, to an accessible paradise for artists and recovering urbanites, Seattle repeatedly tried and failed to become bigger, wealthier, more like "major league" cities. In the late 1980s, Seattle's time suddenly arrived. Microsoft, Amazon, Starbucks, McCaw Cellular/AT&T Wireless, and dozens of local dot.com startups began to drive a booming national economy. Seattle became a city of instant millionaires and brand name shopping, skyscrapers and sports franchises-- the place everyone wanted to visit, topping lists of America's "most desirable" cities. But with such wealth came consequences: overdevelopment, paralyzing traffic, racial and class divisions, and a street population of teenagers discarded by the new culture, whose rage and disaffection fueled the rise of bands such as Nirvana. Striving to reach its ambitions, Seattle seemed to be losing the struggle for its soul. And when it hosted the 1999 World Trade Organization convention, the city's conflicted personalities clashed, as violent riots by residents and a coalition of protestors left the downtown decimated and the nation transfixed by the spectacle of globalization gone wrong. In Seattle and the Demons of Ambition, Fred Moody uses his own background as a native son, along with wide-ranging encounters with others, to trace the growing pains of the city he loves. Profiling Bill Gates and never-quite-champion football coach Chuck Knox, a pair of ambitious entrepreneurs and a homeless sculptor once profiled in the New Yorker, grunge music superstars and the preyed-upon children of the documentary "Streetwise," Moody offers a dramatic, entertaining, and insightful portrait of the city that defined economic and technological change in the America of the 1990s

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

318

Publisher

St. Martin's Press

Published Date

ISBN 10

1429978201

ISBN 13

9781429978200

Ecology in Action

By: Fred D. Singer

Write a review Read reviews Take a Quiz Solve Book Puzzle

Ecology in Action

By: Fred D. Singer

Providing students with a solid understanding of core ecological concepts while explaining how ecologists raise and answer real-world questions, this second edition weaves together classic and cutting-edge case studies to bring the subject to life. It is fully updated throughout, including two chapters devoted to climate change ecology, along with extensive coverage of disease ecology, and has been designed specifically to equip students with the tools to analyze and interpret real data. Each chapter emphasizes the linkage between observations, ideas, questions, hypotheses, predictions, results, and conclusions. Additional summary sections describe the development and evolution of research programs in each of ecology's core areas, providing students with essential context. Integrated discussion questions, along with end-of-chapter questions, encourage active learning. These are supported by online resources including tutorials that teach students to use the R programming language for statistical analyses of data presented in the text.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

2074

Publisher

Cambridge University Press

Published Date

ISBN 10

1108934498

ISBN 13

9781108934497

My Life as a Prosecutor

By: Fred Riley

Write a review Read reviews Take a Quiz Solve Book Puzzle

My Life as a Prosecutor

By: Fred Riley

At the age of ten, Fred Riley joined a gang of kids from his neighborhood corner in a section of Revere, MA called Beachmont. Later this gang merged with another Beachmont gang and together they faced the hostilities of two notorious Boston gangs, involved in the underworld wars of the late 50's thru the 70' s that led to numerous deaths. These confrontations were personal for Fred. The South Boston gang led by Donald Killeen & Whitey Bulger was called the "Gustin Street Gang," the East Boston gang was led by the infamous Joe "the animal” Barboza. A transformative event takes place as Fred is faced with the decision to kill an adversary. In a troubled state of mind, Fred walks aimlessly around Boston and ends up on Beacon Hill facing Suffolk University. The Athletic Director, Mr. Law, had offered Fred a basketball scholarship when he was in high school. Mr. Law was in his office that day and remembered Fred. He was instrumental in getting Fred accepted to Suffolk University. Fred's choice that fateful day led to a distinguished career prosecuting organized crime figures and public corruption at the highest level of state government while serving four governors.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

412

Publisher

Speaking Volumes

ISBN 10

1645403343

ISBN 13

9781645403340

Textbook of Polymer Science

By: Fred W. Billmeyer

Write a review Read reviews Take a Quiz Solve Book Puzzle

Textbook of Polymer Science

By: Fred W. Billmeyer

This Third Edition of the classic, best-selling polymer science textbook surveys theory and practice of all major phases of polymer science, engineering, and technology, including polymerization, solution theory, fractionation and molecular-weight measurement, solid-state properties, structure-property relationships, and the preparation, fabrication and properties of commercially-important plastics, fibers, and elastomers.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

598

Publisher

John Wiley & Sons

Published Date

ISBN 10

0471031968

ISBN 13

9780471031963

Physical Signs in Medicine and Surgery

An Atlas of Rare, Lost and Forgotten Physical Signs : Includes a Collection of Extraordinary Papers in Medicine, Surgery and the Scientific Method

By: Fred Ashley White

Write a review Read reviews Take a Quiz Solve Book Puzzle

Physical Signs in Medicine and Surgery

An Atlas of Rare, Lost and Forgotten Physical Signs : Includes a Collection of Extraordinary Papers in Medicine, Surgery and the Scientific Method

By: Fred Ashley White

Physical Signs in Medicine and Surgery - An Atlas of Rare, Lost and Forgotten Physical Signs: The work for this text began over two decades ago as Dr. Ashley White was researching ancient diseases and their initial presentations for prevention of future pandemic plagues. This evidence based paleopathology research has granted Dr. White access to some of the world's most sensitive archaeological sites. These locations have been in England, Scotland, North and Central America, Nine additional countries in Europe, Asia - including Russia and China, the Middle East, North and Sub-Sahara Africa, and South America including the Amazon Basin. This comprehensive Atlas was originally conceived for doctors providing needed care in dangerous, rugged and remote situations often created by catastrophe, disasters, epidemics, and military conflicts. It is within these serious environments that this Atlas can assist practitioners find the most obscure and difficult diagnosis where access to x-rays and modern laboratory equipment are often impossible. Designed with a unique reference style of key words tagged to known medical systems the Atlas functions as an easy to use clinical field manual whether in use in an advanced medical care unit or in the harsh realm of the jungle. This extensive compendium of rare medical findings, together with an incredible group of landmark essays make this the most complete Atlas of physical signs ever published.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

819

Publisher

Museum Press Books

Published Date

ISBN 10

1441508287

ISBN 13

9781441508287

A Practical Guide to Autism

What Every Parent, Family Member, and Teacher Needs to Know

By: Fred R. Volkmar,Lisa A. Wiesner

Write a review Read reviews Take a Quiz Solve Book Puzzle

A Practical Guide to Autism

What Every Parent, Family Member, and Teacher Needs to Know

By: Fred R. Volkmar,Lisa A. Wiesner

Autism is in the public spotlight now more than ever as new research and information appears almost daily. Although in many ways this is a positive development it also presents challenges to families and practitioners who want to keep up with the latest developments and are left to sift through new information by themselves to see what is credible and relevant for them.Each of us needs a personal research assistant who can determine which information we need to pay attention to and let us know how it might affect our daily work and the children we are living with or serve. Since we each don’t have our own research assistants on staff, I am delighted to recommend this wonderful book by Fred Volkmar and Lisa Wiesner. Both of these talented professional leaders have combined their scientific skills and understanding of the field with great practical experience and ideas about how research can be translated into clinical practice. The result is a book that provides the best and most comprehensive information about recent scientific developments and a splendid practical guide for how they are being implemented and what we are learning in the process. The issues are presented in all of their complexity but translated into language that is clear, direct, and easy to follow. The format also lends itself to understanding the complex issues and their implications through excellent charts, question and answer sections, and chapters that vary from describing diagnostic issues to stating very specifically how to expand and evaluate the services one is receiving. The comprehensive references and lists of additional resources also add greatly to the overall package. As a professional dedicated to understanding scientific advances and helping families and teachers to utilize them most effectively, I am very pleased to have an ally like this book available. I am very grateful to the authors for providing a very credible, practical, and relevant addition to our field to help the many advocates and family practitioners to better understand the exciting new developments and how they can be implemented in our day to day work. Those taking the time to read through this superb volume will find it time well spent that pays back dividends in many different ways. —FOREWORD by Gary B. Mesibov, Ph.D., Professor and Director of TEACCH, Treatment and Education of Autistic and Related Communication Handicapped Children University of North Carolina at Chapel Hill

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

624

Publisher

John Wiley & Sons

Published Date

ISBN 10

0470394730

ISBN 13

9780470394731

American Christians and the National Interreligious Task Force on Soviet Jewry

A Call to Conscience

By: Fred A. Lazin

Write a review Read reviews Take a Quiz Solve Book Puzzle

American Christians and the National Interreligious Task Force on Soviet Jewry

A Call to Conscience

By: Fred A. Lazin

This study provides the first in-depth examination of the role and influence of American Christians in the advocacy efforts for Soviet Jewry during the 1970s and 1980s. It explores how American Catholics and Protestants engaged with American Jews to campaign for the emigration of Soviet Jews and to end the cultural and religious discrimination against them. The book presents a case study of the National Interreligious Task Force on Soviet Jewry from its inception to its closure in order to better understand the complexities of the politics of interreligious affairs during this period. At the heart of the story is Sister Ann Gillen of the Society of the Holy Child Jesus, who directed the Chicago-based task force under the auspices of the American Jewish Committee. The author provides a comprehensive look at task force activities, programs, and relationships, notes its ties to the civil rights movement, and offers in-depth analysis of its participation and role in the global arena. American political, religious, and ethnic leaders play prominent roles in this story, along with the national media, and countless religious and community groups across the United States. The relationship between American Jews and Israel is a factor of fundamental significance as well and plays a critical role in the development of the Task Force. This close-up analysis of the task force is based on extensive archival research and interviews with key players in its history.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

265

Publisher

Rowman & Littlefield

Published Date

ISBN 10

1498583245

ISBN 13

9781498583244

Trouble Comes to Hornville

By: Fred Wrazel

Write a review Read reviews Take a Quiz Solve Book Puzzle

Trouble Comes to Hornville

By: Fred Wrazel

Lets leave Nancy Drew and the Hardy boys to their vanilla pudding, and instead hearken back to the 50s and some youngsters who unwittingly find themselves involved in problems big and not-so-big---murder, a chronic bully, and mysterious newcomers to town. An entertaining cozy read for all ages. Welcome to Hornville!

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

283

Publisher

Xlibris Corporation

Published Date

ISBN 10

1514432315

ISBN 13

9781514432310

Reputation Management

The Key to Successful Public Relations and Corporate Communication

By: John Doorley,Helio Fred Garcia

Write a review Read reviews Take a Quiz Solve Book Puzzle

Reputation Management

The Key to Successful Public Relations and Corporate Communication

By: John Doorley,Helio Fred Garcia

Reputation Management is a how-to guide for students and professionals, as well as CEOs and other business leaders. It rests on the premise that reputation can be measured, monitored, and managed. Organized by corporate communication units including media relations, employee communication, government relations, and investor relations, the book provides a field-tested guide to corporate reputation problems such as leaked memos, unfair treatment by the press, and negative rumors, and focuses on practical solutions. Each chapter is fleshed out with the real-world experience of the authors and contributors, who come from a wide range of professional corporate communication backgrounds. Updates to the third edition include: Global content has been incorporated and expanded throughout the book, rather than being restricted to only one chapter. Opening vignettes, examples, and case studies have been updated in each chapter. Additional case studies and examples with an international focus have been added.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

443

Publisher

Routledge

Published Date

ISBN 10

1134748957

ISBN 13

9781134748952

Lipid metabolism in mammals

By: Fred Snyder

Write a review Read reviews Take a Quiz Solve Book Puzzle

Lipid metabolism in mammals

By: Fred Snyder

During the past decade we have witnessed a vast expansion in our knowl edge of lipid metabolism, especially for mammalian tissues. One obvious conclusion arising from these studies is that no single overall scheme of lipid metabolism can be classed as distinctly characteristic of all mamma lian organs. Although certain synthetic and degradative lipid pathways are similar in a variety of organs, I have been impressed by the notable exceptions. I was motivated to organize this work on Lipid Metabolism in Mammals because of the lack of a single reference source containing a comparative organ approach to lipid metabolism in mammals that empha sizes the uniqueness of pathways in the various organs of the body. Because of the escalation in lipid research, I also feel strongly that there is an urgent need for an updated concise account of this field. The group of authors for the chapters in the two volumes of Lipid Metabolism in Mammals were selected for their expertise and personal experience with the lipid metabolism of the organs or blood constituents that are the subjects of the chapters. Sufficient leeway has been given each author to approach the subject matter from a personal viewpoint. How ever, the overall direction of each chapter has been slanted to emphasize the similarities and differences in lipid metabolism among organ systems. The introductory chapter on general pathways provides a convenient refer ence to illustrations of specific reaction sequences that are well established and that occur in a number of organs.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

415

Publisher

Springer Science & Business Media

Published Date

ISBN 10

1468428322

ISBN 13

9781468428322

Renovate

What the Pros Know About Giving New Life to Your House, Loft, Condo Or Apartment

By: Fred A. Bernstein

Write a review Read reviews Take a Quiz Solve Book Puzzle

Renovate

What the Pros Know About Giving New Life to Your House, Loft, Condo Or Apartment

By: Fred A. Bernstein

Renovate" proves that even the drabbest digs can find new life. From a minimalist Chicago loft to a cozy Pasadena bungalow, 30 houses re-emerge as fabulous places to live. Contact information for architects, designers, furniture manufacturers, and craftspeople is provided. 200 color photos.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

265

Publisher

Filipacchi Publishing

Published Date

ISBN 10

2850188484

ISBN 13

9782850188480

Dilemmas of the Dollar

The Economics and Politics of United States International Monetary Policy

By: C. Fred Bergsten

Write a review Read reviews Take a Quiz Solve Book Puzzle

Dilemmas of the Dollar

The Economics and Politics of United States International Monetary Policy

By: C. Fred Bergsten

An examination of the role of the dollar in the global financial system which presents a long-term historical perspective on the international monetary system in this century. The main focus is on the evaluation of the global financial system in the post-war period.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

620

Publisher

M.E. Sharpe

Published Date

ISBN 10

0873326008

ISBN 13

9780873326001

Medals for Soldiers and Airmen

Awards and Decorations of the United States Army and Air Force

By: Fred L. Borch III

Write a review Read reviews Take a Quiz Solve Book Puzzle

Medals for Soldiers and Airmen

Awards and Decorations of the United States Army and Air Force

By: Fred L. Borch III

This is the first and only comprehensive history of all decorations and medals that may be awarded to men and women serving in the United States Army and Air Force. The background and design of each medal are examined, as well as award criteria governing each decoration. The book first looks at the Army and Air Force Medals of Honor before continuing with other awards, including the Distinguished Service Cross, Distinguished Service Medal, Air Force Cross, Silver Star, Legion of Merit, Bronze Star Medal and Purple Heart. The histories of more common medals like the Air Medal, Meritorious Service Medal, Army and Air Force Commendation Medals and Army and Air Force Achievement Medals are also included. Photographs of each medal (obverse and reverse) accompany the text, along with selected photographs of recipients and the citations for their awards.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

201

Publisher

McFarland

Published Date

ISBN 10

1476601895

ISBN 13

9781476601892

Theology and California

Theological Refractions on California’s Culture

By: Fred Sanders,Jason S. Sexton

Write a review Read reviews Take a Quiz Solve Book Puzzle

Theology and California

Theological Refractions on California’s Culture

By: Fred Sanders,Jason S. Sexton

Exploring California as a theological place, this book renders critical engagement with significant Californian religious and theological phenomena and the inherent theological impulses within major Californian cultural icons. Harnessing conceptual tools inherent to theology, through theological reflection, assessment, and critique, the chapters in this volume begin to ascertain the significance of various empirical data and that no other qualitative methodological Californian study has done. Many universities are picking up on California literature as a theme that highlights a place of hope, wonder, and cultural innovation, but have neglected the significance of theological instincts flowing through the Californian dynamic. Californians Fred Sanders and Jason Sexton assemble leading voices and specialists both from within and without California for engagement with California’s influential culture: including leading theologians and cultural critics such as Richard J. Mouw, Paul Louis Metzger, and Fred Sanders, alongside leading specialists in Film studies and cultural critique, theological anthropology, missiology, sociology, and history.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

271

Publisher

Routledge

Published Date

ISBN 10

1317011163

ISBN 13

9781317011163

Exorcising Hitler

The Occupation and Denazification of Germany

By: Fred Taylor

Write a review Read reviews Take a Quiz Solve Book Puzzle

Exorcising Hitler

The Occupation and Denazification of Germany

By: Fred Taylor

A comprehensive history of the origins of democracy in Germany offers insight into the magnitude of the Third Reich's 1945 collapse and the challenges faced by the Allies in their efforts to construct a humane and democratic nation against formidable Nazi resistance. 30,000 first printing.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

482

Publisher

Bloomsbury Publishing USA

Published Date

ISBN 10

1596915366

ISBN 13

9781596915367

Hypnosis

Trance as a Coping Mechanism

By: Fred H. Frankel

Write a review Read reviews Take a Quiz Solve Book Puzzle

Hypnosis

Trance as a Coping Mechanism

By: Fred H. Frankel

Hypnotism," asserted Durand de Gros in 1860, "provides psychology with an experimental basis, from which point on it becomes a positive sci ence and takes its place in the larger sphere of animal physiology. " At the time it was written, this pronouncement was perhaps more wish than fact, but it was accurately prophetic of many of the developments in clinical psychiatry in the decades that lay ahead. Charcot was the pioneering pathfinder. With his colleagues at the Salpetriere in Paris, he employed hypnosis as an investigative tool to explore the psychology of patients with major hysteria. The discovery of the role of unconscious pathogenic ideas in the production of hysterical symptoms provided a basis for theoretical formulations that reached an apogee in the voluminous writings of Pierre Janet. For Janet, dissociation of mental functions became a central concept, and at the turn of the century, numerous clinical investigators in Europe and America were engaged in a study of its mechanisms and clinical mani festations. Among those early investigators was Sigmund Freud, who after a visit to Charcot's clinic, initially turned his attention to dissociative phenomena. His interest, however, was soon drawn to the nature and source of the dissociated (repressed) mental contents and away from the mechanism of dissociation itself.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

232

Publisher

Springer Science & Business Media

Published Date

ISBN 10

1461342805

ISBN 13

9781461342809

Essentials of Lewis's Child and Adolescent Psychiatry

By: Fred R. Volkmar,Andrés Martin

Write a review Read reviews Take a Quiz Solve Book Puzzle

Essentials of Lewis's Child and Adolescent Psychiatry

By: Fred R. Volkmar,Andrés Martin

This companion handbook to the Fourth Edition of the renowned Lewis's Child and Adolescent Psychiatry offers 26 chapters of essential information, distilled from the larger text. Essentials of Lewis's Child and Adolescent Psychiatry features clinically relevant information on commonly seen disorders and includes key clinical points in expository format, supported by bulleted lists and tables. The early chapters focus on history, theory, and research methods along with normal development of children from infancy through adolescence. Table listings of disorders and drugs used to treat them allow quick and authoritative reference.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

840

Publisher

Lippincott Williams & Wilkins

Published Date

ISBN 10

1451154577

ISBN 13

9781451154573

The Human Lineage

By: Matt Cartmill,Fred H. Smith

Write a review Read reviews Take a Quiz Solve Book Puzzle

The Human Lineage

By: Matt Cartmill,Fred H. Smith

The newly revised and thoroughly updated standard source for mastering the human fossil record. This new edition of The Human Lineage is the best and most current guide to the morphological, geological, paleontological, and archeological evidence for the story of human evolution. This comprehensive textbook presents the history, methods, and issues of paleoanthropology through detailed analyses of the major fossils of interest to practicing scientists in the field. It will help both advanced students and practicing professionals to become involved with the lively scholarly debates that mark the field of human-origins research. Its clear and engaging chapters contain concise explanatory text and hundreds of high-quality illustrations. This thoroughly revised second edition reflects the most recent fossil discoveries and scientific analyses, offering new sections on the locomotor adaptations of Miocene hominoids, the taxonomic distinctiveness of Homo heidelbergensis, the Burtele foot, Ardipithecus, and Neandertal genomics. Updated and expanded chapters offer fresh insights on topics such as the origins of bipedality and the anatomy and evolution of early mammals and primates. Written and illustrated by established leaders in the field, The Human Lineage: Provides the background needed to study human evolution, including dating techniques, mechanics of evolution, and primate adaptations Covers the major stages in human evolution with emphasis on important fossils and their implications Offers a balanced critical assessment of conflicting ideas about key events in human evolution Includes an extensive bibliography and appendices on biological nomenclature and craniometrics Covering the entire story of human evolution from its Precambrian beginnings to the emergence of modern humanity, The Human Lineage is indispensable reading for all advanced students of biological anthropology.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

1834

Publisher

John Wiley & Sons

Published Date

ISBN 10

1119086876

ISBN 13

9781119086871

The Cyclist

By: Fred Nath

Write a review Read reviews Take a Quiz Solve Book Puzzle

The Cyclist

By: Fred Nath

A beautiful young woman is found murdered in the shadow of the Bergerac Prefecture. Assistant Chief of Police Auguste Ran suspects Brunner, a German security police major, of the crime. The more Auguste investigates, the more obsessed he becomes with bringing down the seemingly untouchable Nazi.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

314

Publisher

Fingerpress

Published Date

ISBN 10

0956492517

ISBN 13

9780956492517

Business and Retirement Guide to Belize

The Last Virgin Paradise

By: Bob Dhillon,Fred Langan

Write a review Read reviews Take a Quiz Solve Book Puzzle

Business and Retirement Guide to Belize

The Last Virgin Paradise

By: Bob Dhillon,Fred Langan

Belize is an English-speaking tropical paradise with an azure Caribbean coast and an affordable cost-of-living. This book is an introduction to living, working, and retiring in Belize, as well as owning property there. Bob Dhillon introduces the reader to the country, its friendly people, and its economic attractions.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

216

Publisher

Dundurn

Published Date

ISBN 10

1459720725

ISBN 13

9781459720725

The Myth of Excellence

Why Great Companies Never Try to Be the Best at Everything

By: Fred Crawford,Ryan Mathews

Write a review Read reviews Take a Quiz Solve Book Puzzle

The Myth of Excellence

Why Great Companies Never Try to Be the Best at Everything

By: Fred Crawford,Ryan Mathews

The Undiscovered Consumer . . .and the Mistake of Universal Excellence What do customers really want? And how can companies best serve them? Fred Crawford and Ryan Mathews set off on what they describe as an "expedition into the commercial wilderness" to find the answers. What they discovered was a new consumer -- one whom very few companies understand, much less manufacture products for or sell products or services to. These consumers are desperately searching for values, a scarce resource in our rapidly changing and challenging world. And increasingly they are turning to business to reaffirm these values. As one consumer put it: "I can find value everywhere but can't find values anywhere." Crawford and Mathews's initial inquiries eventually grew into a major research study involving more than 10,000 consumers, interviews with executives from scores of leading companies around the world, and dozens of international client engagements. Their conclusion: Most companies priding themselves on how well they "know" their customers aren't really listening to them at all. Consumers are fed up with all the fuss about "world-class performance" and "excellence." What they are aggressively demanding is recognition, respect, trust, fairness, and honesty. Believing that they are still in a position to dictate the terms of commercial engagement, businesses have bought into the myth of excellence -- the clearly false and destructive theory that a company ought to be great at everything it does, that is, all the components of every commercial transaction: price, product, access, experience, and service. This is always a mistake because "the predictable outcome [is] that the company ends up world-class at nothing; not well-differentiated and therefore not thought of by consumers at the moment of need." Instead, Crawford and Mathews suggest that companies engage in Consumer Relevancy, a strategy of dominating in one element of a transaction, differentiating on a second, and being at industry par (i.e., average) on the remaining three. It's not necessary for businesses to equally invest time and money on all five attributes, and their customers don't want them to. Imagine the confusion if Tiffany & Co. started offering deep discounts on diamonds and McDonald's began selling free-range chicken and tofu. The Myth of Excellence provides a blueprint for companies seeking to offer values-based products and services and shows how to realize the commercial opportunities that exist just beyond their current grasp -- opportunities to reduce operating costs, boost bottom-line profitability, and, most important, begin to engage in a meaningful dialogue with customers.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

274

Publisher

Crown Currency

Published Date

ISBN 10

0307422194

ISBN 13

9780307422194

Clifton William Scott and Mildred Evelyn Bradford Scott of Ashfield, Mass

Ancestors, Descendants and New England Heritage

By: Fred W. Scott

Write a review Read reviews Take a Quiz Solve Book Puzzle

Clifton William Scott and Mildred Evelyn Bradford Scott of Ashfield, Mass

Ancestors, Descendants and New England Heritage

By: Fred W. Scott

Volume 1 of Clifton William Scott...is the rich heritage of a New England family. Fond remembrances of the author's parents are provided by family and friends. Brief family histories of eight branches of the family tree--Scott, Bradford, Taylor, Robinson, Williams, Porter, Shaw, and Ranney--are followed from the immigration of each patron ancestor during the great migration of 1620-1643 from England to either the Pilgrim's Plymouth Colony or the Puritan's Massachusetts Bay Colony, then to the Connecticut Valley towns, and finally to the Berkshire Hills towns of Buckland and Ashfield. Scott and Bradford descendants to the present time are documented, as are the numerous Pilgrim connections to the 1620 Mayflower passengers.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

495

Publisher

iUniverse

Published Date

ISBN 10

0595328717

ISBN 13

9780595328710

Regulatory Reform in Canada

By: W. T. Stanbury,Fred Thompson,Institute for Research on Public Policy

Write a review Read reviews Take a Quiz Solve Book Puzzle

Regulatory Reform in Canada

By: W. T. Stanbury,Fred Thompson,Institute for Research on Public Policy

From the Introduction: This study examines the nature of and prospects for regulatory reform in Canada. In particular, we are concerned with the elimination of liberalization of direct regulation in such industries as telecommunications, airlines, trucking, and agriculture ... In focusing our attention on the prospects for reforming direct regulation in Canada, we do not wish to slight the potential value of reforming the regulatory process. But most procedural reforms focus on the margin or flow of new regulation while deregulation proper is aimed at reducing the enourmous stock already in existence ... Within the field of direct regulation we have further narrowed our analysis to the role of the federal government as regulator.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

150

Publisher

IRPP

Published Date

ISBN 10

0920380719

ISBN 13

9780920380710

Wild Turkeys in Texas

Ecology and Management

By: William P. Kuvlesky,Leonard A. Brennan,José Alfonso Ortega-Santos,Damon L. Williford,Jason B. Hardin,Humberto L. Perotto-Baldivieso,Landon Fritz,Clayton D. Hilton,Fred C. Bryant,Stephan A. Nelle,Brandon M. Mitchell,Nova Silvy

Write a review Read reviews Take a Quiz Solve Book Puzzle

Wild Turkeys in Texas

Ecology and Management

The wild turkey is an iconic game bird with a long history of association with humans. Texas boasts the largest wild turkey population in the country. It is the only state where one can find native populations of three of the five subspecies of wild turkeys—the Eastern wild turkey (Meleagris gallopavo silvestris), the Rio Grande wild turkey (M. g. intermedia), and the Merriam’s wild turkey (M. g. merriami). Bringing together experts on game birds and land management in the state, this is the first book in Texas to synthesize the most current information about ecology and management focused exclusively on these three subspecies. Wild Turkeys in Texas addresses important aspects of wild turkey ecology and management in Texas, but its principles are applicable anywhere Eastern, Rio Grande, or Merriam’s turkeys exist. This book marks the continuation of one of the biggest success stories in the research, restoration, and management of the wild turkey in North America.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

406

Publisher

Texas A&M University Press

Published Date

ISBN 10

1623498562

ISBN 13

9781623498566

Carbon in the Geobiosphere

- Earth's Outer Shell -

By: Fred T. Mackenzie,Abraham Lerman

Write a review Read reviews Take a Quiz Solve Book Puzzle

Carbon in the Geobiosphere

- Earth's Outer Shell -

By: Fred T. Mackenzie,Abraham Lerman

The book covers the fundamentals of the biogeochemical behavior of carbon near the Earth’s surface. It is mainly a reference text for Earth and environmental scientists. It presents an overview of the origins and behavior of the carbon cycle and atmospheric carbon dioxide, and the human effects on them. The book can also be used for a one-semester course at an intermediate to advanced level addressing the behavior of the carbon and related cycles.

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

414

Publisher

Springer Science & Business Media

Published Date

ISBN 10

1402042388

ISBN 13

9781402042386

Book's by Fred Schultz

Username

Password

Password again

Birthday

Email