Eugene F. Ferraro's Books

Investigations in the Workplace

By: Eugene F. Ferraro

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Investigations in the Workplace

By: Eugene F. Ferraro

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Page Count

598

Publisher

CRC Press

Published Date

ISBN 10

0203504798

ISBN 13

9780203504796

Investigative Interviewing

Psychology, Method and Practice

By: Eugene F. Ferraro (CPP, SPHR)

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Investigative Interviewing

Psychology, Method and Practice

By: Eugene F. Ferraro (CPP, SPHR)

There are few skills more important to the modern fact finder than the ability to obtain information through effective interviewing. While most interviewing books are intended for law enforcement, they often present harsh and accusatory techniques that can be counterproductive in private sector investigations. Investigative Interviewing: Psychology, Method and Practice covers modern techniques for private sector investigative interviews. It outlines a highly structured and process-driven technique that takes a non-accusatory approach, uses no intimidation or coercion, and has been proven to achieve admission rates above 90 percent. This time-tested methodology is easy to learn and replicate and will help you to significantly diminish the likelihood of false confessions. Illustrates the process of investigation Identifies the differences between the public and private sectors Reviews the fundamentals of interviewing Covers the investigative interview method Explains how to overcome objections Considers legal challenges and litigation avoidance Sharing insights garnered over the author’s 30 years of experience in investigations and interviewing, the book includes case studies based on actual investigations that illustrate industry best practices. Although the text focuses on private sector investigations, the methods presented are also applicable in law enforcement settings. This book presents the tools and methods required to produce investigative results that are legal and admissible in court. It will help you develop the skills to ensure ethical interviewing practice while investigating a range of situations and protecting against those who intend to cause the organization harm.

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Page Count

394

Publisher

CRC Press

Published Date

ISBN 10

1466590866

ISBN 13

9781466590861

Investigations in the Workplace, Second Edition

By: Eugene F. Ferraro

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Investigations in the Workplace, Second Edition

By: Eugene F. Ferraro

The process of investigation is dynamic and fluid. The approach must be reasonable and the investigator flexible. However, in order to be successful, every investigation must have a meaningful purpose and be executed ethically and lawfully. Inevitably, employers must invest time, money, and patience to ensure they obtain demonstrable and actionable results. To achieve this and reduce the exposure to unnecessary business disruptions and litigation, every workplace investigation must by driven by process. Investigations in the Workplace, Second Edition provides both novice and experienced investigators with the most insightful and useful information available on the methods and processes for the proper and safe investigation of workplace crime and misconduct. Gleaned from Eugene Ferraro’s nearly three decades of experience, the book is designed for easy reading and use—dispelling common myths and presenting new approaches, methods, and strategies. Revised and updated with more methods, techniques, and case studies, this powerful book also includes new diagrams, checklists, and visuals to help readers put the material in context and make their investigations soar. Each chapter begins with Key Learning Points and is supplemented with boxed Tips, Traps, and Common Mistakes. An exhaustive appendix includes a glossary of common investigative terms, sample surveillance and investigative reports, advice on digital evidence, and more. Investigations in the Workplace, Second Edition is a must-read for corporate investigators and security professionals, human resources and law enforcement personnel, attorneys, and anyone else tasked with conducting or supervising workplace investigations. Immediate Benefits: Strengthen your interviewing skills and gain valuable insight into the process of modern fact-finding Learn the latest techniques, methods and processes Discover how to build air-tight cases that can withstand the rigors of legal challenges Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation. Get access to forms, checklists and other valuable tools to help you conduct efficient and professional investigations

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Page Count

607

Publisher

CRC Press

Published Date

ISBN 10

1439814805

ISBN 13

9781439814802

Investigative Interviewing

Psychology, Method and Practice

By: Eugene F. Ferraro (CPP, SPHR)

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Investigative Interviewing

Psychology, Method and Practice

By: Eugene F. Ferraro (CPP, SPHR)

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Page Count

394

Publisher

CRC Press

Published Date

ISBN 10

1466590866

ISBN 13

9781466590861

Undercover Investigations for the Workplace

By: Eugene Ferraro

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Undercover Investigations for the Workplace

By: Eugene Ferraro

As security professionals, lawyers, personnel directors, and corporate executives are confronted by the demands of loss prevention, asset protection, and ever-expanding employee rights, there is a growing demand for more up-to-date information about workplace investigations. This book defines and explores the process of undercover investigations as well as delving into the legal aspects of undercover and the role of an effective litigation avoidance strategy. Undercover Investigations makes a rational and authoritative plea for legitimacy of undercover in the workplace. Undercover Investigations is sufficiently detailed as to serve the reader who is contemplating an undercover investigation for the first time, or one who uses them regularly. It contains several modern case studies, statistics checklists and references making it an authoritative work on the subject of undercover and workplace investigations. Authoritative work that will serve as a useful handbook Provides modern case studies, statistics and checklists Explores the legal aspects of undercover and the role of an effective litigation avoidance strategy

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Page Count

318

Publisher

Butterworth-Heinemann

Published Date

ISBN 10

0750670487

ISBN 13

9780750670487

Investigations in the Workplace

By: Eugene F. Ferraro,T.J. MacGinley,Ban Seng Choo

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Investigations in the Workplace

By: Eugene F. Ferraro,T.J. MacGinley,Ban Seng Choo

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Page Count

603

Publisher

CRC Press

Published Date

ISBN 10

1439814821

ISBN 13

9781439814826

Investigations in the Workplace

By: Eugene F. Ferraro

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Investigations in the Workplace

By: Eugene F. Ferraro

Whether you are a professional licensed investigator or have been tasked by your employer to conduct an internal investigation, Investigations in the Workplace gives you a powerful mechanism for engineering the most successful workplace investigations possible. Corporate investigator Eugene Ferraro, CPP, CFE has drawn upon his twenty-four years of practical experience to craft a book that dispels the myths and troublesome theories promulgated by the uninitiated. He provides the back-story behind the methodology, rationale, and gritty practices that have made his workplace investigations soar. But most importantly, he shares this knowledge with you. The book is designed for easy reading and use. Although every page is filled with useful information, you do not need to read the book cover to cover. The exhaustive table of contents, innumerable references, and expansive index allow you to quickly find the immediate information you need. The Applied Strategies chapter shows you how to conduct a particular type of investigation and the action steps involved. To help capture salient points and simplify the learning process, the text is sprinkled with brief Tips and Traps that provide quick and easy lessons on how to make the best use of the information in a particular section. Few workplace activities invoke so much risk and at the same time, so much opportunity, as workplace investigations. A combination of skill, experience, and luck: successful workplace investigations are complex undertakings. An improperly conducted workplace investigation can be expensive and ruin the careers of everyone who touches it. Exploring modern investigative technique and strategies, this book gives you new solutions you need and provides the keys to master even the most complex workplace investigation.

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Age

Page Count

600

Publisher

Auerbach Publications

Published Date

ISBN 10

0849316480

ISBN 13

9780849316487

Book's by Eugene F. Ferraro

Investigations in the Workplace

Investigations in the Workplace

Investigative Interviewing

Investigative Interviewing

Investigations in the Workplace, Second Edition

Investigations in the Workplace, Second Edition

Investigative Interviewing

Investigative Interviewing

Undercover Investigations for the Workplace

Undercover Investigations for the Workplace

Investigations in the Workplace

Investigations in the Workplace

Investigations in the Workplace

Investigations in the Workplace

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