Emphasizing the importance of the psychosocial and cultural background of the individual patient, the final study suggests methods of acquiring this information and the ways in which the staff can then utilize these findings to best advantage both in initial contact and in planning comprehensive patient care.
This study focuses on the staff who provide direct patient care, viewing hospital personnel in interaction with patients and in their own work groups. It examines the psychosocial needs characteristic of most workers and suggests ways to meet them to encourage increased staff motivation and competence.
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