Erica Keswin's Books

The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company

By: Erica Keswin

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The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company

By: Erica Keswin

Wall Street Journal Bestseller and Publishers Weekly Bestseller Build a business with relationships at the center, and you will seize the competitive edge in today’s volatile job/or talent market People are quitting their jobs in droves, then coming back. Employees are demanding flexibility, while some leaders insist they return to the physical office. Remote work is incredibly convenient but complicated. The job market is always in flux, but one thing is for sure: the last few years have presented the greatest challenges the business world has ever faced. Don’t freak out. If you accept the new reality and harness the incredible power of healthy, authentic relationships, you can seize the competitive edge in this new world of work. In The Retention Revolution, Keswin makes the case for completely rethinking the nature of work, workers, and workplaces. Rather than view a workforce as a talent pool filled with loyal company employees, you should look at it as a constantly flowing river of dynamic, robust human beings, where people come and go—and often come back. Keswin walks you through this reframing process and replaces seven old ideas that don’t serve anyone anymore with powerful new concepts that drive organizational success, including: Old: Stability leads to growth New: Dynamic change is what powers people and organizations Old: People are only working when you can see them New: Autonomy and flexibility make work work Old: The more technology, the better New: Developing your tech intelligence is paramount Old: Professional development should be job-related New: Companies benefit from well-adjusted employees; personal development is professional development This game-changing playbook is filled with accessible and actionable case studies and research that will prove how transforming these old ideas into new beginnings is good for people, great for business, and just might change the world. With The Retention Revolution, you have everything you need to form deep connections with employees (and even potential employees), starting with the organization’s very first contact with the person and extending to throughout the person’s entire career.

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Page Count

300

Publisher

McGraw Hill Professional

Published Date

ISBN 10

1265159122

ISBN 13

9781265159122

Rituals Roadmap: The Human Way to Transform Everyday Routines into Workplace Magic

By: Erica Keswin

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Rituals Roadmap: The Human Way to Transform Everyday Routines into Workplace Magic

By: Erica Keswin

#2 Wall Street Journal Bestseller, USA Today Bestseller, and Publishers Weekly Bestseller From the Wall Street Journal bestselling author of Bring Your Human to Work comes an indispensable guide to taking your employee engagement to the next level. In Bring Your Human to Work, Erica Keswin laid down the rules and protocols of a human workplace. Now, in Rituals Roadmap, she shows us how to further employee engagement, explaining that workplace rituals foster a sense of belonging and help workers connect with one another and their work. From our morning cup of coffee to the standing Wednesday morning meeting with our team, our lives are steeped in rituals. Rituals Roadmap combines cutting-edge scientific research with examples from the most human companies, like Starbucks, Microsoft, Chipotle and LinkedIn, showing how they establish rituals during meetings, employee onboarding procedures, and daily interactions among coworkers. Whether you choose to pass around a stuffed penguin at your weekly meeting to express gratitude like Aria Finger of DoSomething, or decide to make lunchtime a daily ritual with your team in the same way one top performing team at Douglas Elliman does, rituals create community and change us in a way that conjures lifelong commitments. If you’re serious about employee engagement, Rituals Roadmap is your blueprint for creating a workplace full of engaged, connected employees who drive revenue and stay at their jobs long term.

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Page Count

252

Publisher

McGraw Hill Professional

Published Date

ISBN 10

1260461904

ISBN 13

9781260461909

Psychological Safety (HBR Emotional Intelligence Series)

By: Harvard Business Review,Amy C. Edmondson,Daisy Auger-Dominguez,Erica Keswin,Ron Carucci

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Psychological Safety (HBR Emotional Intelligence Series)

By: Harvard Business Review,Amy C. Edmondson,Daisy Auger-Dominguez,Erica Keswin,Ron Carucci

Create a space where everyone can contribute and shine. Psychological safety is a shared belief within a team that it's OK to speak up, ask questions, take risks, and make mistakes without fear of repercussions. And it's a leader's job to create it. This book offers a rich understanding of this concept—and the trust and humility that must come with it. You'll learn how to build a psychologically safe environment, acknowledge difficult topics and emotions, and ensure that everyone feels comfortable in fully engaging with those around them. This volume includes the work of: Amy C. Edmondson Daisy Auger-Dominguez Erica Keswin Ron Carucci How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

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Harvard Business Press

Published Date

ISBN 10

1647829976

ISBN 13

9781647829971

Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might Change the World

By: Erica Keswin

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Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might Change the World

By: Erica Keswin

WALL STREET JOURNAL BESTSELLER The secret to business success? Get REAL and be HUMAN! As human beings, we are built to connect and form relationships. So, it should be no surprise that relationships must also translate into the workplace, where we spend most of our time! Companies that recognize this will retain the most productive, creative, and loyal employees, and invariably seize the competitive edge. The most successful leaders are those who actively form quality relationships with their employees, who honor fundamental human qualities—authenticity, openness, and basic politeness—and apply them day in and day out. Paying attention and genuinely caring about the effects people have on one another other is key to developing a winning culture where people perform at the top of their game and want to work. As a workplace strategist and business coach, Erica Keswin has spent over 20 years working with top business leaders and executives to build successful organizations that honor relationships. Featuring case studies from top brands such as, Lyft, Starbucks, Mogul, and SoulCycle, to name a few, Bring Your Human to Work distills the key practices of the most human companies into applicable advice that any business leader can use to build a “human workplace.” These building blocks include: • Understanding your company’s role in the world, beyond financial profit • Encouraging employees to be healthy in body and spirit • Running your meetings with clear purpose • Making space for face-to-face interaction • Building professional development into company culture • Inspiring your workforce to give back to the community • Simply saying “thank you” A human company is real, genuine, aligned, and true to itself. A real company flaunts its humanity, instead of hiding it. It’s what the most successful, sustainable companies are doing today, and there’s no reason yours can’t be the same. Keswin’s leadership lessons foster fairness, devotion, and joy in the workplace—all critical elements of a successful business. By bringing your human to work, you can design a workplace that is good for people, great for business, and just might change the world.

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