Reality first appeared in the late 1980s—in the sense not of real life but rather of the TV entertainment genre inaugurated by shows such as Cops and America’s Most Wanted; the daytime gabfests of Geraldo, Oprah, and Donahue; and the tabloid news of A Current Affair. In a bracing work of cultural criticism, Eric Harvey argues that reality TV emerged in dialog with another kind of entertainment that served as its foil while borrowing its techniques: gangsta rap. Or, as legendary performers Ice Cube and Ice-T called it, “reality rap.” Reality rap and reality TV were components of a cultural revolution that redefined popular entertainment as a truth-telling medium. Reality entertainment borrowed journalistic tropes but was undiluted by the caveats and context that journalism demanded. While N.W.A.’s “Fuck tha Police” countered Cops’ vision of Black lives in America, the reality rappers who emerged in that group’s wake, such as Snoop Doggy Dogg and Tupac Shakur, embraced reality’s visceral tabloid sensationalism, using the media's obsession with Black criminality to collapse the distinction between image and truth. Reality TV and reality rap nurtured the world we live in now, where politics and basic facts don’t feel real until they have been translated into mass-mediated entertainment.
Need a role model for effective leadership? Hear from the ultimate leader himself, Santa Claus! The Leadership Secrets of Santa Claus is a quick, fun 1-hour read written by Eric Harvey in the voice of Santa Claus and is one of the best leadership books for learning how to be a good leader at all levels. In this compelling story, you will learn how Santa Claus manages team building, employees, facilities, resources, production, customer service, and more! Learn his secret to success with this essential Ignite Reads management book and empower yourself and your team to produce significant results. Enjoy every minute of this delightful and powerful read by understanding how to: Get your team fully motivated and inspired Produce significant and sustained results Help all employees deal with the realities of change Build a high performance "workshop" Become a more effective and respected leader Celebrate Q4 with this book and its multiple training solutions. Or give the perfect holiday gift from your company or employee gift from your management team! Learn how to make the most of what you have and more with this inspirational leadership book.
Focusing on shared responsibility, this easy-to-read handbook encourages all employees to be accountable for values-driven business practices. Walking The Talk Together pinpoints the ten critical behaviors that everyone in your organization must adopt to build a results-oriented environment of trust, commitment, and integrity.
Learn to communicate more effectively. build collaboration and teamwork, minimize obstacles to productivity, bring quality and customer service to life, positively manage crisis situations and more.
Two experts explain how anyone can bring their people practices in sync with their missions, visions, and values--and walk the talk. The authors translate difficult concepts and corporate contradictions into personal convictions readers can use in everyday lives, and offer timeless strategy for translating corporate philosophy into policies and actual practices.
Ethics 4 Everyone illustrates the plain fact that, on many levels, we have lost sight of the fundamental concept of right and wrong, that we seem all too willing to cut corners, and to do whatever it takes to 'close the deal' and get ahead. More than that, this training program offers do-able, long-term solutions."--Publisher.
special edition of our most popular handbook (over 1 million in print) - designed specifically for the healthcare industry! Close the gap between those who manage the business side of healthcare and the "front line who work in the clinical and support arenas!" This revolutionary two-books-in-one resource will help you break down "we vs. they" beliefs and behaviors while encouraging new levels of understanding, cooperation, and trust between employees and managers. Use this one-of-a-kind book to bring everyone together as they focus on the shared goal of providing high quality patient care. It's a "must read" for everyone who works in healthcare or a related industry!
The revolutionary handbook that is actually two books in one! Break down we vs. they beliefs and behaviors while encouraging new levels of understanding, empathy, and cooperation. Use this popular one-of-a-kind book to help everyone as they focus on achieving the organizations mission in a values-based way.
Social Media Marketing provides students with an accessible yet complete introduction to social media marketing. The book guides readers through an interactive project that introduces them to key functional areas of social media marketing, including social networking, target audience profiles, social media audit, content marketing, social media analytics, and overall social media strategy. This hands-on approach helps students better understand the practical application of theoretical concepts. Additionally, students get to see strategic marketing in action as they observe how brand creation works within the social media ecosystem. Social Media Marketing helps readers understand how the implementation of a strategic and intentional social media marketing plan can help a business better connect with customers, generate interest, and achieve goals. It is an excellent resource for instructors who teach courses in social media marketing, integrated marketing communications, and marketing principles. Eric Stewart Harvey has served as the director of the Center for the Advancement of Digital Marketing and Analytics (CADMA) at Ball State University for the past four years. At the Center, over 1,000 students have taken social media marketing courses that provide them with the foundational skills they will need to progress after graduation into the digital marketing field. Professor Harvey has taught marketing for the past 10 years with focus in social media marketing, integrated marketing communications, and product and brand management. He has a significant practitioner background, having worked at Verizon in various marketing disciplines.
What is poetry? Many have tried to define and put a face to the six letter word but just like the anatomy of the human body, poetry has many layers. It lives through many life forms that are expressed verbally and non-verbally. Whether written or spoken, seen through photography or dance to graffiti on a public wall, poetry is an expression without boundaries. Two years ago, Eric Harvey and Tamara Hicks were perfect strangers. Drawn together through the ebb and flow of words, they connected and built a bond which they consider heaven made. Through emails conversations, they begin to share their life experiences through words in the form of poetry. Eventually they begin to understand that their words were God given and meant to be shared with the world. Eric and Tamara share a love and passion that is greater than the naked eye can see or the human ear can hear, their passion explodes through their writings. As you read through the words and discover metaphors in Freedom of Speech: Writing Out Loud, you will hear the echoes of love, joy, hurt, pain, forgiveness, and hope jumping off the pages through their unspoken voices of words. From community awareness to apologizing to the hurt and abandoned single women, FOS, offers a variety of poetry that every reader, no mater what age, race, gender or religion, can enjoy! Freedom Of Speech: Writing Out Loud is not just another poetry book, it represent one heart of two spirit filled individuals whose passion for God, life, love and community have destined them to uncover their words and speak out loud! We hope that this work will inspire, encourage and provoke the hearts and minds of our readers!
Presents a tool for employees to resolve workplace conflict through use of the C.A.L.M. model: Clarify the issue, Address the problem, Listen to the other side, and Manage your way to resolution. Video depicts the four stages in three different workplace environments: a plant floor, healthcare facility, and general office environment.
180 Ways To Walk The Customer Service Talk is the resource you'll want to read and distribute to every person in your organization. Packed with powerful strategies and tips to cultivate world-class customer service, this handbook promises to be the answer to getting everyone "Walking The Customer Service Talk" and building a reputation of service integrity. At its low price, if everyone adopts just a few ideas to help ensure customers come back again, this book will pay for itself. All employees at every level of the organization need this powerful guide ... from front line employees, to call center representatives, sales people, telemarketers, managers, client services and marketing teams.
Finding and keeping good employees is one of today's most pressing business challenges. And it's what 180 Ways To Build A Magnetic Culture is all about! This quick-reference handbook is packed with ideas, techniques, and strategies. It's your guide to retaining, attracting, and hiring the best, brightest, and most productive people - and for building a values-based business culture.
For every person in every organization, there comes a moment when he of she must have the courage to step forward and meet the needs of the time. Regardless of whether your time is now or in the future, you must be prepared and willing to seize that moment as a courageous leader.
This book is about getting rid of the excess mental baggage you carry around in your brain and forget counterproductive ideas, practices, and habits so you can become a more successful leader.
The choices we make, the words we say, and the actions we take not only impact our lives, but also the lives of those around us. When you aim to improve yourself, remember that your changes will inevitably inspire others to improve. Whether on an individual, organizational, or societal scale, it is clear that no man is an island. We hope that after reading this book, you will see the potential in any given moment, realize how small things really do matter, and have the confidence to unleash THE POWER OF 10%.
Despite the increasing necessity for information on allocating dwindling resources, resource-allocation behavior is not nearly so well understood as choice behavior (selection from two or more already defined alternatives, events, or lotteries.) Although there have been scores of books devoted to the optimal model for making resource-allocation decisions there has never been a book discussing the cognitive aspects of this behavior. This book answers the question of how people make such decisions while explaining how Linear Programming can be applied within the context of resource-allocation. It also takes the reader step-by-step into several types of problems under varying conditions, including harsh and benign environments, maximization and minimization, multi-dimensional, and cyclical problems.
Customer at the Crossroads offers a humorous and entertaining way to reinforce some key customer service values. The moral of this simple, elegant story has the power to transform both people and organizations. The booklet concludes with a series of thought-provoking questions, making it a perfect vehicle for team discussions or reading groups.
The professional programmer’s DEITEL® guide to iPhone app development using iPhone SDK 3.x, Xcode®, Objective-C® and Cocoa® More than 1.5 billion iPhone apps were downloaded from Apple’s App Store in just one year! This book gives you everything you’ll need to start developing great iPhone apps quickly and–once you’ve joined Apple’s fee-based iPhone Developer Program–to get them up and running on the App Store. The book uses an app-driven approach–each new technology is discussed in the context of 14 fully tested iPhone apps (7700 lines of code), complete with syntax shading, code walkthroughs and sample outputs. Apps you’ll develop include: Welcome Spot-On Game Route Tracker Tip Calculator Cannon Game Slideshow Favorite Twitter® Searches Painter Voice Recorder Flag Quiz Game Address Book Twitter® Discount Airfares By Chapter 3 you’ll be building apps using Xcode®, Cocoa® and Interface Builder. You’ll learn object-oriented programming in Objective-C® and build apps using the latest iPhone 3.x technologies including the Game Kit, iPod library access and more. iPhone for Programmers include practical, example-rich coverage of: • iPhone SDK 3.x, XCode®, Interface Builder • Object-Oriented Programming in Objective-C® and Cocoa® • Collections, GUI, Event Handling • Controllers, Application Templates • UIView, Multi-Touch™ • Core Audio, Core Animation, NSTimer • Tables, UINavigationController • Map Kit, Core Location, GPS, Compass • Photos, iPod Library Access • Serialization
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