Emily McKeon's Books

The AI Revolution in Customer Service and Support

A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers

By: Ross Smith,Mayte Cubino,Emily McKeon

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The AI Revolution in Customer Service and Support

A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers

By: Ross Smith,Mayte Cubino,Emily McKeon

In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the book’s proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOU’LL LEARN About AI, machine learning, and data science How to develop an AI vision for your organization How and where to incorporate AI technology in your customer experience fl ow About new roles and responsibilities for your organization How to improve customer experience while optimizing productivity How to implement responsible AI practices How to strengthen your culture across all generations in the workplace How to address concerns and build strategies for reskilling and upskilling your people How to incorporate games, play, and other techniques to engage your agents with AI Explore thought experiments for the future of support in your organization “Insightful & comprehensive—if you run a service & support operation, put this book on your essential reading list right now!” —PHIL WOLFENDEN, Cisco, VP, Customer Experience “This book is both timely and relevant as we enter an unprecedented period in our industry and the broader world driven by Generative AI. The magnitude and speed of change we’re experiencing is astounding and this book does an outstanding job balancing technical knowledge with the people and ethical considerations we must also keep front of mind.” —BRYAN BELMONT, Microsoft, Corporate VP, Customer Service & Support “The authors of this book are undoubtedly on the front lines of operationalizing Gen AI implementations in customer support environments... and they know undoubtedly that at its core, support is about people and genuine human connections. This book walks you through their journey to keep people at the center of this technical tsunami.” —PHAEDRA BOINODIRIS, Author, AI for the Rest of Us

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467

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Pearson Education

Published Date

ISBN 10

0138286655

ISBN 13

9780138286651

Great Circles

The Transits of Mathematics and Poetry

By: Emily Rolfe Grosholz

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Great Circles

The Transits of Mathematics and Poetry

By: Emily Rolfe Grosholz

This volume explores the interaction of poetry and mathematics by looking at analogies that link them. The form that distinguishes poetry from prose has mathematical structure (lifting language above the flow of time), as do the thoughtful ways in which poets bring the infinite into relation with the finite. The history of mathematics exhibits a dramatic narrative inspired by a kind of troping, as metaphor opens, metonymy and synecdoche elaborate, and irony closes off or shifts the growth of mathematical knowledge. The first part of the book is autobiographical, following the author through her discovery of these analogies, revealed by music, architecture, science fiction, philosophy, and the study of mathematics and poetry. The second part focuses on geometry, the circle and square, launching us from Shakespeare to Housman, from Euclid to Leibniz. The third part explores the study of dynamics, inertial motion and transcendental functions, from Descartes to Newton, and in 20th c. poetry. The final part contemplates infinity, as it emerges in modern set theory and topology, and in contemporary poems, including narrative poems about modern cosmology.

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275

Publisher

Springer

Published Date

ISBN 10

3319982311

ISBN 13

9783319982311

Right Romance

Heroic Subjectivity and Elect Community in Seventeenth-Century England

By: Emily Griffiths Jones

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Right Romance

Heroic Subjectivity and Elect Community in Seventeenth-Century England

By: Emily Griffiths Jones

In this book, Emily Griffiths Jones examines the intersections of romance, religion, and politics in England between 1588 and 1688 to show how writers during this politically turbulent time used the genre of romance to construct diverse ideological communities for themselves. Right Romance argues for a recontextualized understanding of romance as a multigeneric narrative structure or strategy rather than a prose genre and rejects the common assumption that romance was a short-lived mode most commonly associated with royalist politics. Puritan republicans likewise found in romance strength, solace, and grounds for political resistance. Two key works that profoundly influenced seventeenth-century approaches to romance are Philip Sidney’s New Arcadia and Edmund Spenser’s The Faerie Queene, which grappled with romance’s civic potential and its limits for a newly Protestant state. Jones examines how these works influenced writings by royalists and republicans during and after the English Civil War. Remaining chapters pair writers from both sides of the war in order to illuminate the ongoing ideological struggles over romance. John Milton is analyzed alongside Margaret Cavendish and Percy Herbert, and Lucy Hutchinson alongside John Dryden. In the final chapter, Jones studies texts by John Bunyan and Aphra Behn that are known for their resistance to generic categorization in an attempt to rethink romance’s relationship to election, community, gender, and generic form. Original and persuasive, Right Romance advances theoretical discussion about romance, pushing beyond the limits of the genre to discover its impact on constructions of national, communal, and personal identity.

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148

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Penn State Press

Published Date

ISBN 10

0271085428

ISBN 13

9780271085425

Eighteenth-Century Authorship and the Play of Fiction

Novels and the Theater, Haywood to Austen

By: Emily Hodgson Anderson

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Eighteenth-Century Authorship and the Play of Fiction

Novels and the Theater, Haywood to Austen

By: Emily Hodgson Anderson

This study looks at developments in eighteenth-century drama that influenced the rise of the novel; it begins by asking why women writers of this period experimented so frequently with both novels and plays. Here, Eliza Haywood, Frances Burney, Elizabeth Inchbald, Maria Edgeworth, and Jane Austen explore theatrical frames--from the playhouse, to the social conventions of masquerade, to the fictional frame of the novel itself—that encourage audiences to dismiss what they contain as feigned. Yet such frames also, as a result, create a safe space for self-expression. These authors explore such payoffs both within their work—through descriptions of heroines who disguise themselves to express themselves—and through it. Reading the act of authorship as itself a form of performance, Anderson contextualizes the convention of fictionality that accompanied the development of the novel; she notes that as the novel, like the theater of the earlier eighteenth century, came to highlight its fabricated nature, authors could use it as a covert yet cathartic space. Fiction for these authors, like theatrical performance for the actor, thus functions as an act of both disclosure and disguise—or finally presents self-expression as the ability to oscillate between the two, in "the play of fiction.

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370

Publisher

Routledge

Published Date

ISBN 10

1135838682

ISBN 13

9781135838683

Sticks and Stones

Defeating the Culture of Bullying and Rediscovering the Power of Character and Empathy

By: Emily Bazelon

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Sticks and Stones

Defeating the Culture of Bullying and Rediscovering the Power of Character and Empathy

By: Emily Bazelon

NATIONAL BESTSELLER Being a teenager has never been easy, but in recent years, with the rise of the Internet and social media, it has become exponentially more challenging. Bullying, once thought of as the province of queen bees and goons, has taken on new, complex, and insidious forms, as parents and educators know all too well. No writer is better poised to explore this territory than Emily Bazelon, who has established herself as a leading voice on the social and legal aspects of teenage drama. In Sticks and Stones, she brings readers on a deeply researched, clear-eyed journey into the ever-shifting landscape of teenage meanness and its sometimes devastating consequences. The result is an indispensable book that takes us from school cafeterias to courtrooms to the offices of Facebook, the website where so much teenage life, good and bad, now unfolds. Along the way, Bazelon defines what bullying is and, just as important, what it is not. She explores when intervention is essential and when kids should be given the freedom to fend for themselves. She also dispels persistent myths: that girls bully more than boys, that online and in-person bullying are entirely distinct, that bullying is a common cause of suicide, and that harsh criminal penalties are an effective deterrent. Above all, she believes that to deal with the problem, we must first understand it. Blending keen journalistic and narrative skills, Bazelon explores different facets of bullying through the stories of three young people who found themselves caught in the thick of it. Thirteen-year-old Monique endured months of harassment and exclusion before her mother finally pulled her out of school. Jacob was threatened and physically attacked over his sexuality in eighth grade—and then sued to protect himself and change the culture of his school. Flannery was one of six teens who faced criminal charges after a fellow student’s suicide was blamed on bullying and made international headlines. With grace and authority, Bazelon chronicles how these kids’ predicaments escalated, to no one’s benefit, into community-wide wars. Cutting through the noise, misinformation, and sensationalism, she takes us into schools that have succeeded in reducing bullying and examines their successful strategies. The result is a groundbreaking book that will help parents, educators, and teens themselves better understand what kids are going through today and what can be done to help them through it. Contains a new discussion guide for classroom use and book groups Praise for Sticks and Stones “Intelligent, rigorous . . . [Emily Bazelon] is a compassionate champion for justice in the domain of childhood’s essential unfairness.”—Andrew Solomon, The New York Times Book Review “[Bazelon] does not stint on the psychological literature, but the result never feels dense with studies; it’s immersive storytelling with a sturdy base of science underneath, and draws its authority and power from both.”—New York “A humane and closely reported exploration of the way that hurtful power relationships play out in the contemporary public-school setting . . . As a parent herself, [Bazelon] brings clear, kind analysis to complex and upsetting circumstances.”—The Wall Street Journal “Bullying isn’t new. But our attempts to respond to it are, as Bazelon explains in her richly detailed, thought-provoking book. . . . Comprehensive in her reporting and balanced in her conclusions, Bazelon extracts from these stories useful lessons for young people, parents and principals alike.”—The Washington Post

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417

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Random House Trade Paperbacks

Published Date

ISBN 10

0812982630

ISBN 13

9780812982633

Demystifying Disability

What to Know, What to Say, and How to Be an Ally

By: Emily Ladau

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Demystifying Disability

What to Know, What to Say, and How to Be an Ally

By: Emily Ladau

An approachable guide to being a thoughtful, informed ally to disabled people, with actionable steps for what to say and do (and what not to do) and how you can help make the world a more inclusive place ONE OF THE BEST BOOKS OF THE YEAR: NPR, Booklist • “A candid, accessible cheat sheet for anyone who wants to thoughtfully join the conversation . . . Emily makes the intimidating approachable and the complicated clear.”—Rebekah Taussig, author of Sitting Pretty: The View from My Ordinary, Resilient, Disabled Body People with disabilities are the world’s largest minority, an estimated 15 percent of the global population. But many of us—disabled and nondisabled alike—don’t know how to act, what to say, or how to be an ally to the disability community. Demystifying Disability is a friendly handbook on the important disability issues you need to know about, including: • How to appropriately think, talk, and ask about disability • Recognizing and avoiding ableism (discrimination toward disabled people) • Practicing good disability etiquette • Ensuring accessibility becomes your standard practice, from everyday communication to planning special events • Appreciating disability history and identity • Identifying and speaking up about disability stereotypes in media Authored by celebrated disability rights advocate, speaker, and writer Emily Ladau, this practical, intersectional guide offers all readers a welcoming place to understand disability as part of the human experience. Praise for Demystifying Disability “Whether you have a disability, or you are non-disabled, Demystifying Disability is a MUST READ. Emily Ladau is a wise spirit who thinks deeply and writes exquisitely.”—Judy Heumann, international disability rights advocate and author of Being Heumann “Emily Ladau has done her homework, and Demystifying Disability is her candid, accessible cheat sheet for anyone who wants to thoughtfully join the conversation. A teacher who makes you forget you’re learning, Emily makes the intimidating approachable and the complicated clear. This book is a generous and needed gift.”—Rebekah Taussig, author of Sitting Pretty: The View from My Ordinary Resilient Disabled Body

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177

Publisher

Ten Speed Press

Published Date

ISBN 10

1984858971

ISBN 13

9781984858979

Reflections on Poetry and the World

Walking along the Hudson

By: Emily Grosholz

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Reflections on Poetry and the World

Walking along the Hudson

By: Emily Grosholz

This collection brings together 40 years of essays about poetry and literature written by Emily Grosholz. The first section includes essays about some of her favorite poets and thinkers in the United States, England, France and Germany. The second section brings poetry into relation with ethics, politics and practical deliberation, and the third considers it alongside science and imagination. The last section is an homage to The Hudson Review, for whom she has served as an Advisory Editor for many years. As a philosopher, Emily Grosholz has written and thought about feminism, racism, and mathematics and science, which has led her to admire all the more the distinct wisdom of poetry. These essays show how poetry reorganized language and memory, eros and experience, and time and place, and how and why it deepens our understanding of life.

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402

Publisher

Cambridge Scholars Publishing

Published Date

ISBN 10

152756391X

ISBN 13

9781527563919

Frankenstein's Cat

Cuddling Up to Biotech's Brave New Beasts

By: Emily Anthes

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Frankenstein's Cat

Cuddling Up to Biotech's Brave New Beasts

By: Emily Anthes

A report from the frontiers of the scientific campaign to reengineer animals to fulfill human desires"--Dust jacket back.

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255

Publisher

Macmillan

Published Date

ISBN 10

0374158592

ISBN 13

9780374158590

Novel-Poetry

The Shape of the Real and the Problem of Form

By: Emily Allen,Dino Franco Felluga

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Novel-Poetry

The Shape of the Real and the Problem of Form

By: Emily Allen,Dino Franco Felluga

Novel-Poetry examines the verse-novel--a hybrid genre that emerged in the middle decades of Britain's nineteenth century--to make a larger claim about the nature of genre and formal structures for time, action, and identity that cross genres. The volume uncovers trajectories of literary influence that structure our approach to literature and affect how we shape our lives, lives which are often constrained by cause-and-effect and narrative-driven ways of approaching time and possibility. Novel-Poetry tracks an alternative way of thinking about time and event that was inspired by the French Revolution, popularized by Lord Byron, and explored by experimental Victorian poets such as Elizabeth Barrett Browning, Robert Browning, Arthur Hugh Clough, and George Meredith. The volume turns to the work of philosophers Alain Badiou, Jean-Pierre Dupuy, and Slavoj %Zi%zek to theorize this alternative mode, which it aligns with the "futur antérieur." The temporality of the future anterior disrupts both the novel's realist chronologies and the expressivist lyric's cult of "the moment," thus liberating possibilities for collective action. Ranging widely across romantic lyric poetry, Victorian novels, and nineteenth-century and contemporary literary theory, Novel-Poetry asks, what alternative structures and temporalities does a focus on either realistic narrative or the lyric moment occlude? Are there ways of thinking about lived experience and personal or collective agency that do not conform to traditional models, ways that the verse-novel might help us to explore? What might be gained today from trying to think about ourselves and our world outside of established frameworks that are now so naturalized as to feel almost inescapable? This is an open access title available under the terms of a CC BY-NC-ND 4.0 licence.

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225

Publisher

Oxford University Press

Published Date

ISBN 10

0198929226

ISBN 13

9780198929222

To End a Plague

America's Fight to Defeat AIDS in Africa

By: Emily Bass

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To End a Plague

America's Fight to Defeat AIDS in Africa

By: Emily Bass

“Randy Shilts and Laurie Garrett told the story of the HIV/AIDS epidemic through the late 1980s and the early 1990s, respectively. Now journalist-historian-activist Emily Bass tells the story of US engagement in HIV/AIDS control in sub-Saharan Africa. There is far to go on the path, but Bass tells us how far we’ve come.” —Sten H. Vermund, professor and dean, Yale School of Public Health With his 2003 announcement of a program known as PEPFAR, George W. Bush launched an astonishingly successful American war against a global pandemic. PEPFAR played a key role in slashing HIV cases and AIDS deaths in sub-Saharan Africa, leading to the brink of epidemic control. Resilient in the face of flatlined funding and political headwinds, PEPFAR is America’s singular example of how to fight long-term plague—and win. To End a Plague is not merely the definitive history of this extraordinary program; it traces the lives of the activists who first impelled President Bush to take action, and later sought to prevent AIDS deaths at the whims of American politics. Moving from raucous street protests to the marbled halls of Washington and the clinics and homes where Ugandan people living with HIV fight to survive, it reveals an America that was once capable of real and meaningful change—and illuminates imperatives for future pandemic wars. Exhaustively researched and vividly written, this is the true story of an American moonshot.

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496

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PublicAffairs

Published Date

ISBN 10

1541762452

ISBN 13

9781541762459

On the Horizon of World Literature

Forms of Modernity in Romantic England and Republican China

By: Emily Sun

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On the Horizon of World Literature

Forms of Modernity in Romantic England and Republican China

By: Emily Sun

On the Horizon of World Literature compares literary texts from asynchronous periods of incipient literary modernity in different parts of the world: Romantic England and Republican China. These moments were oriented alike by “world literature” as a discursive framework of classifications that connected and re-organized local articulations of literary histories and literary modernities. World literature thus provided—and continues to provide—a condition of possibility for conversation between cultures as well as for their mutual provincialization. The book offers readings of a selection of literary forms that serve also as textual sites for the enactment of new socio-political forms of life. The literary manifesto, the tale collection, the familiar essay, and the domestic novel function as testing grounds for questions of both literary-aesthetic and socio-political importance: What does it mean to attain a voice? What is a common reader? How does one dwell in the ordinary? What is a woman? In different languages and activating heterogeneous literary and philosophical traditions, works by Percy Bysshe Shelley, Lu Xun, Charles and Mary Lamb, Lin Shu, Zhou Zuoren, Jane Austen, and Eileen Chang explore the far-from-settled problem of what it means to be modern in different lifeworlds. Sun’s book brings to light the disciplinary-historical impact world literature has had in shaping literary traditions and practices around the world. The book renews the practice of close reading by offering the model of a deprovincialized close reading loosened from confinement within monocultural hermeneutic circles. By means of its own focus on England and China, the book provides methods useful for comparatists working between other Western and non-Western languages. It establishes the critical significance of Romanticism for the discipline of literary studies and opens up new paths of research in global Romanticism and global nineteenth-century studies. And it offers a new approach to analyzing the cosmopolitan character of the literary and cultural transformations of early twentieth-century China.

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145

Publisher

Fordham University Press

Published Date

ISBN 10

0823294803

ISBN 13

9780823294800

Lying and Perjury in Medieval Practical Thought

A Study in the History of Casuistry

By: Emily Corran

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Lying and Perjury in Medieval Practical Thought

A Study in the History of Casuistry

By: Emily Corran

Thought about lying and perjury became increasingly practical from the end of the twelfth century in Western Europe. At this time, a distinctive way of thinking about deception and false oaths appeared in the schools of Paris and Bologna, most notably in the Summa de Sacramentis et Animae Consiliis of Peter the Chanter. This kind of thought was concerned with moral dilemmas and the application of moral rules in exceptional cases. It was a tradition which continued in pastoral writings of the thirteenth century, the practical moral questions addressed by theologians in universities in the second half of the thirteenth century, and in the Summae de Casibus Conscientiae of the late Middle Ages. Lying and Perjury in Medieval Practical Thought argues that medieval practical ethics of this sort can usefully be described as casuistry - a term for the discipline of moral theology that became famous during the Counter-Reformation. This can be seen in the origins of the concept of equivocation, an idea that was explored in medieval literature with varying degrees of moral ambiguity. From the turn of the thirteenth century, the concept was adopted by canon lawyers and theologians, as a means of exploring questions about exceptional situations in ethics. It has been assumed in the past that equivocation, and the casuistry of lying was an academic discourse invented in the sixteenth century in order to evade moral obligations. This study reveals that casuistry in the Middle Ages was developed in ecclesiastical thought as part of an effort to explain how to follow moral rules in ambiguous and perplexing cases.

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325

Publisher

Oxford University Press

Published Date

ISBN 10

0192564056

ISBN 13

9780192564054

A Secret Sisterhood

The Literary Friendships of Jane Austen, Charlotte Brontë, George Eliot, and Virginia Woolf

By: Emily Midorikawa,Emma Claire Sweeney

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A Secret Sisterhood

The Literary Friendships of Jane Austen, Charlotte Brontë, George Eliot, and Virginia Woolf

By: Emily Midorikawa,Emma Claire Sweeney

Two female writers and best friends bring to light the literary friendships of four iconic female authors. Male literary friendships are the stuff of legend; think Byron and Shelley, Fitzgerald and Hemingway. But the world’s best-loved female authors are usually mythologized as solitary eccentrics or isolated geniuses. Coauthors and real-life friends Emily Midorikawa and Emma Claire Sweeney prove this wrong, thanks to their discovery of a wealth of surprising collaborations: the friendship between Jane Austen and one of the family servants, playwright Anne Sharp; the daring feminist author Mary Taylor, who shaped the work of Charlotte Brontë; the transatlantic friendship of the seemingly aloof George Eliot and Harriet Beecher Stowe; and Virginia Woolf and Katherine Mansfield, most often portrayed as bitter foes, but who, in fact, enjoyed a complex friendship fired by an underlying erotic charge. Through letters and diaries that have never been published before, A Secret Sisterhood resurrects these forgotten stories of female friendships. They were sometimes scandalous and volatile, sometimes supportive and inspiring, but always—until now—tantalizingly consigned to the shadows. With a foreword by Margaret Atwood “A thought-provoking meditation on literary friendship as well as engagingly intimate glimpses of four of the world’s finest writers.”—San Francisco Chronicle “A medley of vivid narratives.” —The Atlantic “Midorikawa and Sweeney have committed an exceptional act of literary espionage. English literature owes them a great debt.” —Financial Times “A vital and necessary contribution to women's history, literary history, and the literature of friendship.”—Kate Bolick, author of Spinster: Making a Life of One's Own

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378

Publisher

Houghton Mifflin Harcourt

Published Date

ISBN 10

0544883780

ISBN 13

9780544883789

Succeeding King Lear

Literature, Exposure, and the Possibility of Politics

By: Emily Sun

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Succeeding King Lear

Literature, Exposure, and the Possibility of Politics

By: Emily Sun

This book investigates the question of the relations between literature and politics in democratic modernity. It makes connections between Shakespeare's tragedy, Wordsworth's poetry, and the documentary nonfiction and photography of James Agee and Walker Evans to offer new ways of thinking of the logic of literary history and the relationship between early modern, Romantic, and twentieth-century texts; and it brings literature into dialogue with contemporary philosophical re-readings of Western political thought. King Lear, Sun argues, opens up a literary succession at the heart of which is a crisis of sovereignty. Interrogating what it is to be a political subject as actor and spectator in the kingdom, the play issues an injunction to transform spectatorship in plural and nonsovereign terms. Thorough engagements with Lear, Wordsworth in the 1790s, and Agee and Evans in the 1930s assume this injunction by generating new artistic genres and modes for their times.

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192

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Fordham Univ Press

Published Date

ISBN 10

0823232808

ISBN 13

9780823232802

The Rising Cost of Education

By: Emily Rose Oachs

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The Rising Cost of Education

By: Emily Rose Oachs

The Rising Cost of Education covers the skyrocketing tuition fees for higher education, explaining just how expensive tuition is as well as what causes its increase and the risks it poses for Americans. Aligned to Common Core Standards and correlated to state standards. Essential Library is an imprint of Abdo Publishing, a division of ABDO.

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115

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ABDO

Published Date

ISBN 10

1680797506

ISBN 13

9781680797503

Starry Reckoning: Reference and Analysis in Mathematics and Cosmology

By: Emily Rolfe Grosholz

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Starry Reckoning: Reference and Analysis in Mathematics and Cosmology

By: Emily Rolfe Grosholz

This book deals with a topic that has been largely neglected by philosophers of science to date: the ability to refer and analyze in tandem. On the basis of a set of philosophical case studies involving both problems in number theory and issues concerning time and cosmology from the era of Galileo, Newton and Leibniz up through the present day, the author argues that scientific knowledge is a combination of accurate reference and analytical interpretation. In order to think well, we must be able to refer successfully, so that we can show publicly and clearly what we are talking about. And we must be able to analyze well, that is, to discover productive and explanatory conditions of intelligibility for the things we are thinking about. The book’s central claim is that the kinds of representations that make successful reference possible and those that make successful analysis possible are not the same, so that significant scientific and mathematical work typically proceeds by means of a heterogeneous discourse that juxtaposes and often superimposes a variety of kinds of representation, including formal and natural languages as well as more iconic modes. It demonstrates the virtues and necessity of heterogeneity in historically central reasoning, thus filling an important gap in the literature and fostering a new, timely discussion on the epistemology of science and mathematics.

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202

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Springer

Published Date

ISBN 10

3319466909

ISBN 13

9783319466903

Teaching Advanced Literacy Skills

A Guide for Leaders in Linguistically Diverse Schools

By: Nonie K. Lesaux,Emily Phillips Galloway,Sky H. Marietta

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Teaching Advanced Literacy Skills

A Guide for Leaders in Linguistically Diverse Schools

By: Nonie K. Lesaux,Emily Phillips Galloway,Sky H. Marietta

In our knowledge-based society, K?8 students need to develop increasingly sophisticated skills to read, write, and speak for a wide variety of purposes and audiences. Including an extended case example from a linguistically diverse school (nearly 75% English learners), this book guides school leaders to design and implement advanced literacy instruction through four key shifts: strengthening the instructional core, giving data a central role, using a shared curriculum, and providing supportive and tailored professional development. Reproducible forms and templates facilitate planning and implementation of schoolwide initiatives. Purchasers get access to a Web page where they can download and print the reproducible materials in a convenient 8 1/2" x 11" size.

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209

Publisher

Guilford Publications

Published Date

ISBN 10

1462526470

ISBN 13

9781462526475

Lessons for Survival

Mothering Against “the Apocalypse”

By: Emily Raboteau

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Lessons for Survival

Mothering Against “the Apocalypse”

By: Emily Raboteau

Award-winning author and critic Emily Raboteau crafts a powerfully moving meditation on race, climate, environmental justice—and what it takes to find shelter. Lessons for Survival is a probing series of pilgrimages from the perspective of a mother struggling to raise her children to thrive without coming undone in an era of turbulent intersecting crises. With camera in hand, Raboteau goes in search of birds, fluttering in the air or painted on buildings, and city parks where her children may safely play while avoiding pollution, pandemics, and the police. She ventures abroad to learn from Indigenous peoples, and in her own family and community, she discovers the most intimate examples of resilience. Raboteau bears witness to the inner life of Black womanhood, motherhood, the brutalities and possibilities of cities, while celebrating the beauty and fragility of nature. This innovative work of reportage and autobiography stitches together multiple stories of protection, offering a profound sense of hope.

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289

Publisher

Henry Holt and Company

Published Date

ISBN 10

1250809770

ISBN 13

9781250809773

Tarot and Other Meditation Decks

History, Theory, Aesthetics, Typology, 2d ed.

By: Emily E. Auger

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Tarot and Other Meditation Decks

History, Theory, Aesthetics, Typology, 2d ed.

By: Emily E. Auger

Arthur E. Waite and artist Pamela Colman Smith's Rider-Waite Tarot (1909) is the most popular Tarot in the world. Today, it is affectionately referred to as the Rider-Waite-Smith Tarot in recognition of the high quality of Smith's contributions. Waite and Smith's deck has become the gold standard for identifying and analyzing contemporary Tarot and other meditation decks based on archetypes. Developments in both visual and literary history and theory have influenced Tarot since its fifteenth-century invention as a game and subsequent adaptations for esotericism, cartomancy, and meditation. This analysis consider Tarot in relation to established modern and postmodern art movements, such as Symbolism, Surrealism, and Pattern and Decoration Art, as well as the concepts and theories informing both the dominance and the dissolution of the modernist "grid" and hierarchical priorities. This work also explores the close connection between Tarot and the invention of the literary novel and includes new material on the representation of Tarot in film and fiction. A new chapter addresses the growing influence of the archetypal "shadow" and "shadow work" on Tarot as an artistic form, narrative genre, and practice in the new millennium.

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277

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McFarland

Published Date

ISBN 10

1476686793

ISBN 13

9781476686790

The Treatment of Combatants and Insurgents Under the Law of Armed Conflict

By: Emily Crawford

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The Treatment of Combatants and Insurgents Under the Law of Armed Conflict

By: Emily Crawford

This book looks at why international law continues to make the legal distinction between persons who participate in an international or an internal armed conflict and, drawing on considerable legal precedent, legal theory, and the situation in Guantanamo Bay, it argues that it is time for the law of armed conflict to be applied more uniformly.

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239

Publisher

Oxford University Press

Published Date

ISBN 10

0199578966

ISBN 13

9780199578962

Public Health Humanitarian Responses to Natural Disasters

By: Emily Ying Yang Chan

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Public Health Humanitarian Responses to Natural Disasters

By: Emily Ying Yang Chan

The pressure of climate change, environmental degradation, and urbanisation, as well as the widening of socio- economic disparities have rendered the global population increasingly vulnerable to the impact of natural disasters. With a primary focus on medical and public health humanitarian response to disasters, Public Health Humanitarian Responses to Natural Disasters provides a timely critical analysis of public health responses to natural disasters. Using a number of case studies and examples of innovative disaster response measures developed by international agencies and stakeholders, this book illustrates how theoretical understanding of public health issues can be practically applied in the context of humanitarian relief response. Starting with an introduction to public health principles within the context of medical and public health disaster and humanitarian response, the book goes on to explore key trends, threats and challenges in contemporary disaster medical response. This book provides a comprehensive overview of an emergent discipline and offers a unique multidisciplinary perspective across a range of relevant topics including the concepts of disaster preparedness and resilience, and key challenges in human health needs for the twenty-first century. This book will be of interest to students of public health, disaster and emergency medicine and development studies, as well as to development and medical practitioners working within NGOs, development agencies, health authorities and public administration.

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294

Publisher

Taylor & Francis

Published Date

ISBN 10

1317357442

ISBN 13

9781317357445

The Musical Novel

Imitation of Musical Structure, Performance, and Reception in Contemporary Fiction

By: Emily Petermann

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The Musical Novel

Imitation of Musical Structure, Performance, and Reception in Contemporary Fiction

By: Emily Petermann

Analyzes two groups of "musical novels" -- novels that take music as a model for their construction -- including jazz novels by Toni Morrison and Michael Ondaatje, and novels based on Bach's Goldberg Variations. What is a "musical novel"? This book defines the genre as musical not primarily in terms of its content, but in its form. The musical novel crosses medial boundaries, aspiring to techniques, structures, and impressions similar tothose of music. It takes music as a model for its own construction, borrowing techniques and forms that range from immediately perceptible, essential aspects of music (rhythm, timbre, the simultaneity of multiple voices) to microstructural (jazz riffs, call and response, leitmotifs) and macrostructural elements (themes and variations, symphonies, albums). The musical novel also evokes the performance context by imitating elements of spontaneity that characterize improvised jazz or audience interaction. The Musical Novel builds upon theories of intermediality and semiotics to analyze the musical structures, forms, and techniques in two groups of musical novels, which serve as case studies. The first group imitates an entire musical genre and consists of jazz novels by Toni Morrison, Albert Murray, Xam Wilson Cartiér, Stanley Crouch, Jack Fuller, Michael Ondaatje, and Christian Gailly. The secondgroup of novels, by Richard Powers, Gabriel Josipovici, Rachel Cusk, Nancy Huston, and Thomas Bernhard, imitates a single piece of music, J. S. Bach's Goldberg Variations. Emily Petermann is Assistant Professor of American Literature at the University of Konstanz.

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252

Publisher

Boydell & Brewer

Published Date

ISBN 10

1571135928

ISBN 13

9781571135926

Theater Figures

The Production of the Nineteenth-century British Novel

By: Emily Allen

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Theater Figures

The Production of the Nineteenth-century British Novel

By: Emily Allen

Why did nineteenth-century novels return, over again, to the scene of theater? Emily Allen argues that theater provided nineteenth-century novels, novelists, and critics with a generic figure that allowed them to position particular novels and novelistic genres within a complex literary field. Novel genres high and low, male and female, public and private, realistic and romantic, all came to identify themselves within a set of coordinates that included--if only for the purpose of exclusion--the spectacular figure of theater. This figure likewise provided a trope around and against which to construct images of readers and authors, images that most frequently worked to mediate between the supposedly private acts of reading and writing and the very public facts of the print market. In readings of novels by Burney, Austen, Scott, Dickens, Jewsbury, Flaubert, Braddon, and Moore, Allen shows how frequently theater appears as figure in novels of the nineteenth century, and how theater figures--actively and importantly--in what we have come to look back on as the history of the nineteenth-century novel. "Theater Figures thus offers a new model for thinking about how theater helped produce changes in the nineteenth-century literary market. While previous critics have considered theater as an enabling foil for the novel--either a constitutive opposite or constructive ally--Allen demonstrates how theater figures and tropes were used to negotiate competition among the novels and novelists eagerly seeking their share of the literary limelight.

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270

Publisher

Ohio State University Press

Published Date

ISBN 10

0814209319

ISBN 13

9780814209318

Washington Manual of Patient Safety and Quality Improvement

By: Emily Fondahn,Thomas M. De Fer,Michael Lane,Andrea Vannucci

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Washington Manual of Patient Safety and Quality Improvement

By: Emily Fondahn,Thomas M. De Fer,Michael Lane,Andrea Vannucci

Concise, portable, and user-friendly, The Washington Manual® of Patient Safety and Quality Improvement covers essential information in every area of this complex field. With a focus on improving systems and processes, preventing errors, and promoting transparency, this practical reference provides an overview of PS/QI fundamentals, as well as insight into how these principles apply to a variety of clinical settings. Part of the popular Washington Manual® series, this unique volume provides the knowledge and skills necessary for an effective, proactive approach to patient safety and quality improvement.

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