This book will provide you with six easy-to-follow steps that will help you hold staff accountable for their behaviors and actions. You will learn how to: Set and hold staff to expectations for nursing behavior Use active listening and assertive speaking Recognize when people do not make a commitment Change non-commitments to commitments Engage staff to make commitments to participate in important initiatives With Accountability in Nursing as your guide, you have the tools to hold your staff, your peers, your superiors--and even yourself--accountable for providing excellent patie
Learn six proven strategies to hold your nurses, aides, and therapists accountable while working in the field. Foster an environment of responsibility and commitment for the best level of patient care. Set expectations for staff. Homecare staff often work in the field with little direct supervision. The level of autonomy can be challenging. In this first accountability book written for home health agencies, the author reveals her successful six-step plan that she uses with her own homecare staff with measurable results. This manual provides helpful tools to set expectations for behavior and standards of practice. It's a key training resource for both new and experienced managers. Perfect for directors/administrators, clinical managers, clinical operations managers, and clinical educators.
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