THE MANAGERS HANDBOOK Proven solution to the people problems you face on the job in an easy Question and Answer format. Youll see exactly how to: Respond effectively to any type of employee complaint. Attract the best possible workers to your team and keep them motivated. Develop a positive, two-way rapport with your boss and other supervisors. Communicate clearly and persuasively whether you are speaking to someone or writing a report or memo. Turn the table on office politics. Dish out discipline when necessary without turning off employees. Focusing squarely on the people handling skills that can make or break any supervisor, this Handbook provides you with quick help for tough day-to-day problems.
The primary purpose of this book is to provide students and others with a concise, thoroughly up-to-date book which will enable them to obtain a sound knowledge of the basic principles and practice of business administration for examination and practical purposes. This book has been produced to make the learning of business administration simple as well as interesting, and intelligent study should equip the reader with a basic knowledge of business administration. This book is a review and study guide. It helps in preparing for exams, in doing homework, and remains a handy reference source at all times. It will thus save hours of study and preparation time. The book provides quick access to the important principles, definitions, strategies, and concepts in business administration. Materials needed for exams can be reviewed in summary form eliminating the need to read and re-read many pages of textbook and class notes.
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