The topic of the thesis is broadly related to the area of Hospitality Industry, with a special focus on the Techniques and services used by Hospitality Sector to survive in the market in order to maintain the “competitive edge of superiority” and to identify current research trends and clarify the changing direction of studies on luxury hotels. India has earned a good name throughout the world because of its mesmerizing natural beauty and cultural legacy. Hospitality industry’s future is determined by several factors which involve increasing capital needs, adequate investment and above all the ever-changing demands and expectations of its customers. According to the World Travel and Tourism Council’s statement published in their Economic Impact 2016, domestic travelling contributed 82.2% in respect of direct travel and tourism in India’s GDP.
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