The book is an attempt to highlight the finer aspects of the art of communication in the setting of a doctor’s consultation room. The author believes, ‘What we say is as important as how it is said.’ His 25 years of experience as a healthcare provider forms the basis of this work. The contemporary ideas of communication are also included along with the conventional techniques. The book deals with various scenarios of clinical settings encountered in day-to-day practice, from childbirth to breaking bad news, in the Indian setting. However, the concepts are universally applicable. The narrative will make you feel as if your own experience is being shared. The book is a must-read for all healthcare providers/doctors at all stages of the professional graph (student through consultant) to help them refine their communication skills for their consultations and perhaps, otherwise as well. If you wish to improve your communication skills, then do read this book. This book will empower you with simple skills that will make you a better communicator and thereby, can make your consultations more effective, meaningful and exclusive.
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