Douglas E. Noll's Books

De-Escalate

How to Calm an Angry Person in 90 Seconds or Less

By: Douglas E. Noll

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De-Escalate

How to Calm an Angry Person in 90 Seconds or Less

By: Douglas E. Noll

Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.

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Page Count

256

Publisher

Simon and Schuster

Published Date

ISBN 10

1501176250

ISBN 13

9781501176258

Elusive Peace

How Modern Diplomatic Strategies Could Better Resolve World Conflicts

By: Douglas E. Noll

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Elusive Peace

How Modern Diplomatic Strategies Could Better Resolve World Conflicts

By: Douglas E. Noll

This in-depth analysis goes behind the headlines to understand why crucial negotiations fail. The author argues that diplomats often enter negotiations with flawed assumptions about human behavior, sovereignty, and power. Essentially, the international community is using a model of European diplomacy dating back to the 18th century to solve the complex problems of the 21st century. Through numerous examples, the author shows that the key failure in current diplomatic efforts is the entrenched belief that nations, through their representatives, will act rationally to further their individual political, economic, and strategic interests. However, the contemporary scientific understanding of how people act and see their world does not support this assumption. On the contrary, research from decision-making theory, behavioral economics, social neuropsychology, and current best practices in mediation indicate that emotional and irrational factors often have as much, if not more, to do with the success or failure of a mediated solution. Reviewing a wide range of conflicts and negotiations, Noll demonstrates that the best efforts of negotiators often failed because they did not take into account the deep-seated values and emotions of the disputing parties. In conclusion, Noll draws on his own long experience as a professional mediator to describe the process of building trust and creating a climate of empathy that is the key to successful negotiation and can go a long way toward resolving even seemingly intractable conflicts.

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Page Count

291

Publisher

Prometheus Books

Published Date

ISBN 10

1616144181

ISBN 13

9781616144180

Sex, Politics, & Religion at the Office

The New Competitive Advantage

By: John F. Boogaert,Douglas Noll

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Sex, Politics, & Religion at the Office

The New Competitive Advantage

By: John F. Boogaert,Douglas Noll

Sex, politics, and religion at the office are potent forces for attaining a sustainable competitive advantage in the post-modern workplace. This unconventional approach shows readers how to unleash the incredible power of sex, politics, and religion in the office.

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Page Count

185

Publisher

Auberry Press

Published Date

ISBN 10

0977878406

ISBN 13

9780977878406

De-Escalate

How to Calm an Angry Person in 90 Seconds Or Less

By: Douglas E. Noll

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De-Escalate

How to Calm an Angry Person in 90 Seconds Or Less

By: Douglas E. Noll

We live in a more socially polarized time nationally and globally then ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process to you--to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less, and how to apply this skill in all areas of life. A timely and practical relationship book with simple, easy to understand steps, De-Escalate walks readers through real-life examples and scenario-based conversations in order to master his technique, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to transform lives, co-exist and co-respect for a more caring and compassionate future"--

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Age

Page Count

256

Publisher

Simon and Schuster

Published Date

ISBN 10

1582706557

ISBN 13

9781582706559

Elusive Peace

How Modern Diplomatic Strategies Could Better Resolve World Conflicts

By: Douglas E. Noll

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Elusive Peace

How Modern Diplomatic Strategies Could Better Resolve World Conflicts

By: Douglas E. Noll

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Solve jigsaw puzzle

Age

Page Count

291

Publisher

Prometheus Books

Published Date

ISBN 10

1616144181

ISBN 13

9781616144180

Book's by Douglas E. Noll

De-Escalate

De-Escalate

Elusive Peace

Elusive Peace

Sex, Politics, & Religion at the Office

Sex, Politics, & Religion at the Office

De-Escalate

De-Escalate

Elusive Peace

Elusive Peace

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