Reproduction of the original. The publishing house Megali specialises in reproducing historical works in large print to make reading easier for people with impaired vision.
You'll scream with delight while reading this fun and engaging book that discusses fright flicks all horror fans need to see to ascend to the level of a true Horror Freak —from classics (Dracula and Psycho) to modern movies (Drag Me to Hell) and lesser-known gems (Dog Soldiers). Movies are divided into various categories including Asian horror, beginners, homicidal slashers, supernatural thrillers, and zombie invasion. Features more than 130 movies, 250+ photos of movie stills and posters, and a chapter on remakes and reimaginings. The book also includes the DVD of George A. Romero's original 1968 version of "Night of the Living Dead.
MANAGING CUSTOMER RELATIONSHIPS A Strategic Framework Praise for the first edition: "Peppers and Rogers do a beautiful job of integrating actionable frameworks, the thinking of other leaders in the field, and best practices from leading-edge companies. "—Dr. Hugh J. Watson, C. Herman and Mary Virginia Terry Chair of Business Administration, Terry College of Business, University of Georgia "Peppers and Rogers have been the vanguard for the developing field of customer relationship management, and in this book, they bring their wealth of experience and knowledge into academic focus. This text successfully centers the development of the field and its theories and methodologies squarely within the broader context of enterprise competitive theory. It is a must-have for educators of customer relationship management and anyone who considers customer-centric marketing the cornerstone of sound corporate strategy." —Dr. Charlotte Mason, Department Head, Director, and Professor, Department of Marketing and Distribution, Terry College of Business, University of Georgia "Don and Martha have done it again! The useful concepts and rich case studies revealed in Managing Customer Relationships remove any excuse for those of us responsible for actually delivering one-to-one customer results. This is the ultimate inside scoop!" —Roy Barnes, Formerly with Marriott, now President, Blue Space Consulting "This is going to become the how-to book on developing a customer-driven enterprise. The marketplace is so much in need of this road map!" —Mike Henry, Leader for Consumer Insights at Acxiom Praise for the second edition: "Every company has customers, and that's why every company needs a reference guide like this. Peppers and Rogers are uniquely qualified to provide us with the top textbook on the subject, and the essential tool for the field they helped to create." —David Reibstein, William Stewart Woodside Professor of Marketing, The Wharton School, University of Pennsylvania
Do the dead have rights? In a persuasive argument, Don Herzog makes the case that the deceased’s interests should be protected This is a delightfully deceptive works that start out with a simple, seemingly arcane question—can you libel or slander the dead?—and develops it outward, tackling larger and larger implications, until it ends up straddling the borders between law, culture, philosophy, and the meaning of life. A full answer to this question requires legal scholar Don Herzog to consider what tort law is actually designed to protect, what differences death makes—and what differences it doesn’t—and why we value what we value. Herzog is one of those rare scholarly writers who can make the most abstract argument compelling and entertaining.
Set in London in the 1970s,Rag & Bone Man is a picaresque chronicle of a man trying to put his life back together. Hendershot is a Canadian who went to England to play professional hockey. Now that career is on hold, his battered body recovering from hockey games and street fights in the downtrodden back alleys of London. His roommate is a 70-year-old pensioner whose hobby is shadowing IRA terrorists, real or imagined. He also works as an artist’s model, and the mesmerizing artist, Margaret, is also his landlady. Rag & Bone Man follows Hendershot as he struggles to find a way out of his situation. Steeled with gritty optimism, he pushes himself to get back into game shape in between studio sittings. To keep boredom at bay he joins his geriatric roommate in his quest to uncover IRA terrorists — a breadcrumb trail that seems to lead back to the enigmatic Margaret. And all of it seems to be working, sort of, until the day everything radically spins out of control.
The latest in the collection 'Shawnee Heritage' that includes Pre-1700 Shawnee families. Shawnee Heritage III has a complete, updated information from families with surnames A - L.
What show won the Emmy for Outstanding Drama Series in 1984? Who won the Oscar as Best Director in 1929? What actor won the Best Actor Obie for his work in Futz in 1967? Who was named “Comedian of the Year” by the Country Music Association in 1967? Whose album was named “Record of the Year” by the American Music Awards in 1991? What did the National Broadway Theatre Awards name as the “Best Musical” in 2003? This thoroughly updated, revised and “highly recommended” (Library Journal) reference work lists over 15,000 winners of twenty major entertainment awards: the Oscar, Golden Globe, Grammy, Country Music Association, New York Film Critics, Pulitzer Prize for Theater, Tony, Obie, New York Drama Critic’s Circle, Prime Time Emmy, Daytime Emmy, the American Music Awards, the Drama Desk Awards, the National Broadway Theatre Awards (touring Broadway plays), the National Association of Broadcasters Awards, the American Film Institute Awards and Peabody. Production personnel and special honors are also provided.
In 1962, Don and Carol Richardson risked their lives to share the gospel with the Sawi people of New Guinea. Peace Child told their unforgettable story of living among these headhunting cannibals who valued treachery through fattening victims with friendship before the slaughter. God gave Don and Carol the key to the Sawi hearts via a redemptive analogy from their own mythology. The peace child became the secret to unlocking a value system that existed through generations over centuries, possibly millenniums, of time. This new edition of Peace Child will inspire a new generation of readers who need to hear this unforgettable story and the lessons it teaches us about communicating Christ in a meaningful way to those around us.
Each morning, as we hum or chant or strum, we can celebrate the renewal of our path with our own humble offering of the glorious gift called music. This book offers a panorama of ways music can nourish our lives."---Paul Winter, award-winning musician and composer. As ancient peoples knew, music profoundly affects body, mind, and spirit. It can speed recovery from disease, heal psychological wounds, and open us to the ultimate mystery of life. Celebrated author and educator Don Campbell presents an impressive anthology of essays exploring the latest scientific research about the healing use of sound in traditional cultures. Contributors include composers, musicians, and music therapists; doctors and psychologists; pioneers in neuroscience and biophysics; and teachers in diverse spiritual traditions. They address such fascinating topics as: Why chanting increases energy; The therapeutic use of sacred music; Gender differences in healing with sound; How sonic resonance positively affects heart rate and brain activit.
Day-to-day naval actions from October 1940 through May 1941. Provides detailed information on movements of all identifiable vessels of Allied, Axis, and neutral countries, plus convoy movements and minefields. Information is broken down by month, then by geographical area, date, and time. This series is an invaluable source for historians, students, and anyone interested in the naval history of World War II.
This is a companion book to Pastor John Corbly, his biography. It is about his neighbors in Greene Township, Greene County, Pennsylvania. The first recorded surveyed plat of Greene Township was made in 1796. This book includes all information available from official records about each person who bought the first tracts of land in that township during his, and later, his surviving wife, Nancy Ann Lynn Corbly's lifetime. Only factual, recorded information from Pennsylvania and Greene County archives, historical society data, family Bibles, and personal family histories has been used. A detailed index is provided for the genealogically-minded reader.This book is purchased at the lowest cost through Lulu.com.
In Volume 5, the United States officially enters the war. Highlights of this action-filled volume include: Minute-by-minute detail of Japanese attack on Pearl Harbor; Japanese attacks on Wake Island, Luzon, Hong Kong, Malaya, Burma, etc., early attacks by US Navy subs in the Pacific; Russian Black Sea Fleet landing troops in the Crimea; continuing naval struggle in the Mediterranean; German U-boat attacks along the US Atlantic coast; Japanese attacks on US Pacific coast; American-British-Dutch-Australian Command battles the superior forces of the Imperial Japanese Navy; and the Battle of the Java Sea and the Battle of Sunda Strait.
This book is a selection of papers from a conference which took place at the University of Keele in July 1982. The conference was an extraordinarily enjoyable one, and we would like to take this opportunity of thanking all participants for helping to make it so. The conference was intended to allow scholars working on different aspects of symbolic behaviour to compare findings, to look for common ground, and to identify differences between the various areas. We hope that it was successful in these aims: the assiduous reader may judge for himself. Several themes emerged during the course of the conference. Some of these were: 1. There is a distinction to be made between those symbol systems which attempt, more or less directly, to represent a state of affairs in the world (e. g. language, drawing, map and navigational skill) and those in which the representational function is complemented, if not overshadowed, by properties of the symbol system itself, and the systematic inter-relations that symbols can have to one another (e. g. music, mathematics). The distinction is not absolute, for the nature of all symbolic skills is, in part, a function of the structure of the symbolic system employed. Nonetheless, this distinction helps us to understand some common acquisition difficulties, such as that experienced in mathematics, where mental manipulation of symbols can go awry if a child assumes too close a correspondence between mathematical symbols and the world they represent. 2.
Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Experience and Relationships, Third Edition positions the customer as central to long-term strategy, and provides essential guidance toward optimizing that relationship for the long haul. By gaining a deep understanding of this critical dynamic, you'll become better able to build and manage the customer base that drives revenue and generates higher margins. A practical framework for implementing the IDIC model merges theory, case studies, and strategic analysis to provide a ready blueprint for execution, and in-depth discussion of communication, metrics, analytics, and more allows you to optimize the relationship on both sides of the table. This new third edition includes updated examples, case studies, and references, alongside insightful contributions from global industry leaders to give you a well-rounded, broadly-applicable knowledge base and a more effective CRM strategy. Ancillary materials include a sample syllabus, PowerPoints, chapter questions, and a test bank, facilitating use in any classroom or training session. The increased reliance on customer relationship management has revealed a strong need for knowledgeable practitioners who can deploy effective initiatives. This book provides a robust foundation in CRM principles and practices, to help any business achieve higher customer satisfaction. Understand the fundamental principles of the customer relationship Implement the IDIC model to improve CRM ROI Identify essential metrics for CRM evaluation and optimization Increase customer loyalty to drive profits and boost margins Sustainable success comes from the customer. If your company is to meet performance and profitability goals, effective customer relationship management is the biggest weapon in your arsenal—but it must be used appropriately. Managing Customer Experience and Relationships, Third Edition provides the information, practical framework, and expert insight you need to implement winning CRM strategy.
In 1775 the American colonies revolted against British rule. The pre-founding fathers were faced with innumerable problems. Not only did they administer the war through General Washington, they also governed the thirteen colonies which considered themselves autonomous states. This book contains copies of the original minutes of the governing body; the reader can follow the daily problems that beset them. Over 2,200 colonists' names are included in the index. Their locations at various times can be discovered mainly in the records of auctions of forfeited estates. This is an invaluable source for genealogy minded readers. This book is purchased at the lowest cost through Lulu.com.
Cities were the core of a changing economy and culture that penetrated the rural hinterland and remade the South in the decades following the Civil War. In New Men, New Cities, New South, Don Doyle argues that if the plantation was the world the slaveholders made, the urban centers of the New South formed the world made by merchants, manufacturers, and financiers. The book's title evokes the exuberant rhetoric of New South boosterism, which continually extolled the "new men" who dominated the city-building process, but Doyle also explores the key role of women in defining the urban upper class. Doyle uses four cities as case studies to represent the diversity of the region and to illuminate the responses businessmen made to the challenges and opportunities of the postbellum South. Two interior railroad centers, Atlanta and Nashville, displayed the most vibrant commercial and industrial energy of the region, and both cities fostered a dynamic class of entrepreneurs. These business leaders' collective efforts to develop their cities and to establish formal associations that served their common interests forged them into a coherent and durable urban upper class by the late nineteenth century. The rising business class also helped establish a new pattern of race relations shaped by a commitment to economic progress through the development of the South's human resources, including the black labor force. But the "new men" of the cities then used legal segregation to control competition between the races. Charleston and Mobile, old seaports that had served the antebellum plantation economy with great success, stagnated when their status as trade centers declined after the war. Although individual entrepreneurs thrived in both cities, their efforts at community enterprise were unsuccessful, and in many instances they remained outside the social elite. As a result, conservative ways became more firmly entrenched, including a system of race relations based on the antebellum combination of paternalism and neglect rather than segregation. Talent, energy, and investment capital tended to drain away to more vital cities. In many respects, as Doyle shows, the business class of the New South failed in its quest for economic development and social reform. Nevertheless, its legacy of railroads, factories, urban growth, and changes in the character of race relations shaped the world most southerners live in today.
This is the first-ever publication detailing the Navy’s role in manned spacecraft recovery from 1961 to 1975, from Alan Shepherd’s initial suborbital mission to the Apollo-Soyuz flight, which inaugurated the first space collaboration between the U.S. and the Soviet Union. Splashdown: NASA, the Navy, and Space Flight Recovery takes the reader through a detailed explanation of how recovery forces on land, sea, and in the air were deployed across the globe to be trained for any and all emergencies and eventualities. This book gives concise histories of all prime recovery ships as well as back-up ships in both manned and unmanned missions, with every ship’s history followed by a retelling of their space missions.
Designed specifically to cover almost the entire eighty-five-mile Columbia River Gorge corridor, this is the only guidebook for the Gorge with color photographs and color topographic maps. Almost every waterfall, including secret ones, and nearly every overlook point, summit, and loop hike within the Gorge is covered in great detail with specific mileage and compass directions. Author Don Scarmuzzi personally hiked every single trail several times, and in opposite directions, on different days of the year, under various conditions. The book begins by describing geological events that created the Gorge. The spectacular scenery with the modern day trail work help to make it a sought-after destination for outdoor enthusiasts, whether they are tourists or locals, experienced hikers or newbies. Hikes and walks are seamlessly synchronized with surrounding hikes to build on one another to create several different loops.
Breaking History books offer a front row seat to history as it broke (like “breaking news”) and give the blow-by-blow of historical discovery—what we learned, when we learned it, who made the discovery, and how. Lost America is an illustrated look at fascinating places in the United States that have existed only in myth and have never been found, those that were abandoned and why, and those that were lost to social upheaval or natural disaster. The book reviews the history behind these places—how they began, how long they endured, why they were lost, and how many have been rediscovered. Included are accounts of the mysterious disappearance of the Anasazi from the Southwest, the abandonment of the Roanoke Colony in 1590, the environmental disaster that caused the population of Centralia, Pennsylvania to evacuate the town in the 1980s, and the nearly-intact ghost town of Bodie, California. The book also includes places that were thought to exist, but did not--or not yet, anyway: legendary Norse settlements, lost cities of gold, and The Fountain of Youth.
This Civil War history focuses on Prince William County, Virginia, where two of the war's greatest engagements were fought, thirteen months apart. The First and Second Battles of Manassas are described in profound detail but so are the lives of resident families as a cloud of despair hangs over their lands. The book captures the experiences of leaders and privates, the good and the bad, while revealing horrific accounts of civilian victims, largely undisclosed until the writing of this book.
In a career that spanned 60 years, Paul Whiteman changed the landscape of American music, beginning with his million-selling recordings in the early 1920s of “Whispering,” “Japanese Sandman,” and “Three O’Clock in the Morning.” Whiteman would then introduce “symphonic jazz,” a powerful blend of the classical and jazz idioms that represented a whole new approach to modern American music, influencing generations of bandleaders and composers. While some hold that at the close of the Roaring Twenties Whiteman’s musical hegemony quickly waned, Don Rayno illustrates in this second volume of Paul Whiteman: Pioneer in American Music how much of a dominant figure Whiteman remained. A major figure on the American music scene for decades to come, he would continue to lead critically-acclaimed orchestras, filling theaters and concert halls alike and diligently seeking out and nurturing musical talent on the largest scale of any orchestra leader in the 20th century. In this second volume of Rayno’s magisterial treatment of the life and music of this remarkable maestro, Whiteman’s career during the second half of his life is explored in the fullest detail, as Whiteman conquers the worlds of theater and vaudeville, the concert hall, radio, motion pictures, and television, winning accolades in all of them. Through hundreds of interviews, extensive documentation, and exhaustive research of over nearly three decades, a portrait emerges of one of American music’s most important musical figures during the last century. Rayno paints a stunning portrait of Whiteman’s considerable accomplishments and far-reaching influence.
Tucked beside the Kittatinny Mountains in the beautiful valley of the Paulinskill River, Blairstown combines the charm of an 1800s agrarian village with many amenities of a 21st-century community. Named for its most famous resident, noted American industrialist and railroad builder John Insley Blair, it was incorporated in 1845. Known for the college preparatory academy that bears Blairs name, the heritage and history of this community has long been appreciated by its residents. Through vintage postcards from their own collections and supplementary material, the authors invite you to step back in time to visit Blairstown and the neighboring villages of Hope, Hardwick, Johnsonburg, and Marksboro in an era when the horse and buggy took you to local destinations and the railroad was your passport to the larger world.
On every continent, in every nation, God is at work in and through the lives of believers. From the streets of Amsterdam to remote Pacific islands to the jungles of Ecuador and beyond, each international adventure that emerges is a dramatic episode that could be directed only by the hand of God. Engulfed in the darkness of Irian Jaya's Snow Mountains lived the Yali--canniblas who called themselves "lords of the earth." Yet in terror and bondage they served women-hating, child-despising gods, rendering fearful obedience to harsh edicts and even executing their children. Missionary Stan Dale dared to enter the domain of this Stone Age people, embarking on a fateful course that would swiftly bring him into bloody life-or-death conflict with the Yalis' "Kembu spirits and the complex religion they sustained. Only God could have brought about the stunning, unexpected result.
A sequel to "Figures in a Bygone Landscape", which traced the author's childhood in the 1920s, this volume recaptures the world of the 1930s in Lancashire. Don Haworth recalls the Depression, school life, holidays in Blackpool, religion and politics in the pre-World War II years.
Comprehensive list of day-to-day naval actions from July 1943 through September 1943. Major events include Allied invasions of Sicily and Italy, plus continued action in the Solomon and New Guinea Islands, and the US liberation of Kiska Island.
Listening and Voice is an updated and expanded edition of Don Ihde's groundbreaking 1976 classic in the study of sound. Ranging from the experience of sound through language, music, religion, and silence, clear examples and illustrations take the reader into the important and often overlooked role of the auditory in human life. Ihde's newly added preface, introduction, and chapters extend these sound studies to the technologies of sound, including musical instrumentation, hearing aids, and the new group of scientific technologies which make infra- and ultra-sound available to human experience.
In April, May and June 1944, there were three major areas of naval conflict: In New Guinea: United States (US) and Australian forces landed at Aitape and Hollandia, then at Arare, Wakde and Biak Island. In Europe: The battle for the control of the English Channel heated up. The German navy attacked what they thought was an Allied convoy along the English southwestern coast. They had actually stumbled upon Operation TIGER, the Allied training exercise for the upcoming Normandy landing. RAF Bomber Command mined Biscay, Bretagne, La Pallice, Lorient, Brest, Cherbourg, Le Havre, Den Helder, Texel, the Friesian Islands, the German Bay, Kattegat, Kiel, Swinemünde, Gotenhafen, and Pillau. The Allies initiated Operation NEPTUNE to conceal the real Allied landing location from the Germans. All this culminated in the Allied landing in Normandy, France, in Operation OVERLORD. In the Pacific: The US landed on Saipan, considered Japanese territory, in Operation FORAGER, which caused the Battle of the Philippine Sea.
World War 1 Roll of Honour of Royal Navy, Royal Marines and Royal Naval Division men and women lost, including Dominions and Empire, 1914-18. Listed by Date and Ship/Unit. Complements the separately issued volume arranged by Name. Compiled from original sources including Admiralty Death Ledgers and Admiralty Communiques. Foreword by Capt Christopher Page RN Rtd, Head, Naval Historical Branch of the Naval Staff. Downloaded version, available from www.naval-history.net, is searchable.
This little book is full of stories about people and businesses that cause customers to fall in love--tales brought together in order that they may serve as an inspiration to raise standards of customer service throughout the U.K.
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