Domna Lazidou's Books

Global Fitness for Global People

How to Manage and Leverage Cultural Diversity at Work

By: Helen Spencer-Oatey,Peter Franklin,Domna Lazidou

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Global Fitness for Global People

How to Manage and Leverage Cultural Diversity at Work

By: Helen Spencer-Oatey,Peter Franklin,Domna Lazidou

Global Fitness for Global People is for all those wanting to thrive in today’s global workplaces and to flourish in culturally diverse contexts. In today’s rapidly changing and uncertain environment, people need sound insights and guiding principles to shape their actions – whatever the situation and whenever or wherever it occurs. Global Fitness for Global People prepares you for this challenge, providing you with a set of core principles and tools that you can apply flexibly and dynamically to meet your own and your organisation’s needs – now and in a changing future. The approach of Global Fitness for Global People is in line with the Chinese saying “If you give a man a fish, you feed him for a day. If you teach a man to fish, you feed him for a lifetime.” In today’s rapidly changing and uncertain environment, people need sound insights and guiding principles to shape their actions – whatever the situation and whenever or wherever it occurs. Global Fitness for Global People prepares you for this challenge, providing you with a set of core principles and tools that you can apply flexibly and dynamically to meet your own and your organisation’s needs – now and in a changing future. Each of Global Fitness for Global People’s 15 chapters uses thought-provoking authentic examples from a wide variety of situations to illustrate important learning points. It draws on state-of-the-art research and practice to explain the key issues and offers you reflective guidelines and activities for professional development purposes. Part 3, which focuses on the Global Fitness environment, goes a step further by providing a strategic perspective. It is especially interesting and useful to senior management and Learning & Development decision-makers who have the task of promoting Global Fitness in their organisation. The book is essential reading if you are leading, managing, or working in culturally diverse situations and hence need Global Fitness in order to achieve effective collaboration. Whatever your sector – international business, not-for-profit, third-sector, education, healthcare, research, politics, government, diplomacy and more – this book will help you and your organisation to perform more successfully.

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Page Count

278

Publisher

Castledown Publishers

Published Date

ISBN 10

0648184439

ISBN 13

9780648184430

Making Working Relationships Work

The TRIPS Toolkit for Handling Relationship Challenges and Promoting Rapport

By: Helen Spencer-Oatey,Domna Lazidou

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Making Working Relationships Work

The TRIPS Toolkit for Handling Relationship Challenges and Promoting Rapport

By: Helen Spencer-Oatey,Domna Lazidou

Effective relationship management at work is crucial for business success – it affects employee performance and wellbeing, as well as the recruitment and retention of talent. Yet relationship management is demanding to handle well. Professionals face a large number of challenges in the workplace that are relationship-related, ranging from upsetting or annoying incidents, to loneliness and exclusion, problems of criticism and opposition, and unhealthy cultural atmospheres with inadequate psychological safety. This book provides a powerful set of tools and concepts for leaders, managers, and employees of all levels to deal with relationship challenges at work with greater success. It does not offer simplistic tips or easy fixes. Rather, it helps people address the challenges for themselves – to ‘read’ the context so that they can identify the factors giving rise to the people problems or risks they are facing. Then they will be able to select the most suitable strategies for overcoming the challenges. Part 1 introduces the issues at stake and the main factors affecting rapport at work. Part 2 deals with key relationship challenges at work (e.g. discord and disagreement, exclusion, uncooperative colleagues, difficult bosses, problematic employees) and presents a suite of tools for addressing them. The tools are all underpinned by an empirically robust conceptual framework – the TRIPS rapport management framework. Part 3 explains the TRIPS conceptual framework in more detail, drawing particularly on psychological and pragmatic theories and findings on relationship management. TRIPS is an acronym for the key factors that need to be taken into account when managing rapport: the Triggers (6 key things people value in working relationships) that give rise to rapport Reactions (e.g. annoyance, upset) if not handled well during the Interactions (what is said and done), all of which are influenced by the People involved and by their situational contexts, Settings. Part 4 provides templates for the tools, TRIPS concepts and strategies that readers can use and apply in their own contexts. Authentic case studies are used throughout the book and are complemented by a range of activities. The book will be valuable to a wide audience: - Professionals wanting to improve their own relationship building capabilities - Learning and Development and HR practitioners who want to develop collaborative, inclusive workplaces by helping leaders and colleagues with their relationship building skills - Consultants who provide support in this area and would like a clear and robust framework for designing their development initiatives, along with case study examples and follow-up activities; - Students and scholars in the fields of pragmatics, politeness and rapport theory, and positive communication who would value the latest conceptual thinking in the field and handy access to key concepts.

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Age

Page Count

300

Publisher

Castledown Publishers

Published Date

ISBN 10

0648184463

ISBN 13

9780648184461

Global Fitness for Global People

How to Manage and Leverage Cultural Diversity at Work

By: Helen Spencer-Oatey,Peter Franklin,Domna Lazidou

Write a review Read reviews Take a Quiz Solve Book Puzzle

Global Fitness for Global People

How to Manage and Leverage Cultural Diversity at Work

By: Helen Spencer-Oatey,Peter Franklin,Domna Lazidou

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

278

Publisher

Castledown Publishers

Published Date

ISBN 10

0648184439

ISBN 13

9780648184430

Making Working Relationships Work

The TRIPS Toolkit for Handling Relationship Challenges and Promoting Rapport

By: Helen Spencer-Oatey,Domna Lazidou

Write a review Read reviews Take a Quiz Solve Book Puzzle

Making Working Relationships Work

The TRIPS Toolkit for Handling Relationship Challenges and Promoting Rapport

By: Helen Spencer-Oatey,Domna Lazidou

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

300

Publisher

Castledown Publishers

Published Date

ISBN 10

0648184463

ISBN 13

9780648184461

Book's by Domna Lazidou

Global Fitness for Global People

Global Fitness for Global People

Making Working Relationships Work

Making Working Relationships Work

Global Fitness for Global People

Global Fitness for Global People

Making Working Relationships Work

Making Working Relationships Work

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