Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
This is an annotated translation of the classic Description de l'abbaye de La Trappe, the most important eye-witness account of life at the abbey of La Trappe under Armand-Jean de Rancé. The work includes a map showing the physical layout of the abbey and detailed discussions of the monks' daily life and practice. It was written by André Félibien des Avaux for Jeanne de Schomberg, duchess of Liancourt, in 1671, with a new and enlarged edition being published in 1689. That is the edition translated here, with copious notes to help the reader appreciate Félibien's account.
A book of ideas on the future of business from some of the most brilliant and compelling minds of today and tomorrow. * Written by bestselling authors of Leadership the Sven-Goran Erikkson Way and the Financial Times Handbook of Management. They are also founders of the successful UK company Suntop Media. * First-hand material from the world's top management thinkers.
The life of Phonse Tobin was anything but ordinary. Born in 1905, he followed on behind soldiers as they marched to the wharves to depart for WW1. He earned pocket money by trapping rats and collecting the South Melbourne Council's rat bounty, and almost 'haunted' the Collins Street movie and live theatres. After leaving school in 1919 he worked as a storeman, salesman, soldier and fireman. In 1934 Phonse and his brothers Leo, Tom and Kevin started what has become Australia's most successful family-owned funeral service company. A natural entertainer, Phonse possessed a fine singing voice and produced many amateur theatrical productions in the 1930s. He was a good all-round sportsman and a successful professional footrunner. He was a long-serving member of the North Melbourne Football Club committee and was the club’s president from 1955 to 1957. He was a life member of both the NMFC and the VFL (now AFL). Phonse married Vera Crough in 1935. They had four children and their direct descendants number 38. Phonse was one of those rare characters who could meet, communicate and be at ease with people of all classes and walks of life - from prize fighters to prime ministers, from 'mug' punters to wealthy publicans or bookmakers, from Knights of the Southern Cross to knights of the realm, from everyday parish priests to 'princes' of the church, and from grave diggers to governors. Like everyone else, he had his failings. But these failings – such as they were – were more than offset by his strength of character, generous spirit, creative flair, kindness to people in need, and his love for and undying support of his family.
This wonderful collection of Des Pawson's personal ropecraft recipes combines an expanded and now full-colour collection of projects from Des's popular Des Pawson's Knot Craft, together with 20 new and brilliant mat designs. Readers can learn how to make 60 different ropework projects, including mats, bellropes, key fobs, fenders and doorstops. Along with fascinating titbits of nautical history as background to many projects and guidance as to how they can be the starting point for many other items, Des gives step-by-step instructions on how to put these knots together to form the finished article, and advice on the size and lengths of the materials required - just as you would find in a recipe book. Full-colour illustrations, clear and practical tips on technique, and photos of the finished products mean that this book is ideal for all abilities. With this book to hand, readers will have the confidence to start making desirable objects with knots because, as Des says, this is the book that makes all other knot books work!
Translation is commonly understood as the rendering of a text from one language to another a border-crossing activity, where the border is a linguistic one. But what if the text one is translating is not written in one language; indeed, what if no text is ever written in a single language? In recent years, many books of fiction and poetry published in so-called Canada, especially by queer, racialized and Indigenous writers, have challenged the structural notions of linguistic autonomy and singularity that underlie not only the formation of the nation-state, but the bulk of Western translation theory and the field of comparative literature. Language Smugglers argues that the postnational cartographies of language found in minoritized Canadian literary works force a radical redefinition of the activity of translation altogether. Canada is revealed as an especially rich site for this study, with its official bilingualism and multiculturalism policies, its robust translation industry and practitioners, and the strong challenges to its national narratives and accompanying language politics presented by Indigenous people, the province of Québec, and high levels of immigration.
Do you want to escape from everyday life's fast pace and spend a romantic weekend with your sweetheart? Author Christine des Garennes reveals the secret places to kindle your romance. Discover 21 very special 3-day itineraries from exclusive, adults-only resorts to hard to find hideaways. Be pampered with double-whirlpool bathtubs and glowing fireplaces, restaurants with great wine lists and soft candlelight, intimate carriage rides, hot air balloons and more.
Americans are obsessed with football, yet they know little about the man who shaped the game to make it uniquely technical, physical, and 'man-making' at once. Walter Camp, the "Father of American Football," was the foremost authority on American athletics and arguably the greatest amateur American athlete of his time. In Walter Camp: Football and the Modern Man, Julie Des Jardins chronicles the life of the clock company executive and self-made athlete who remade football and redefined the ideal man. As a student at Yale University, Camp was a varsity letterman who led the earliest efforts to codify the rules and organization of football-including the line of scrimmage and "downs"-to make it distinct from English rugby. He also invented the All-America Football Team and wrote some of the first football fiction, guides, and sports page coverage, making him the foremost popularizer of the game. Within a decade American football was an obsession on college campuses of the Northeast. By the turn of the century, it was a bona fide national pastime. Since the Civil War, college men of good breeding had not a physical skirmish to harden them. They had grown soft, Americans feared, both in body and attitude. Camp saw football as the antidote to the degeneration of these young men. When massive numbers of college football players enlisted to fight in World War I, Camp held them up as proof that football turned men effective and courageous. His influence over the game, however, was not always viewed as beneficial. Under his watch, dozens of college and high school players were killed or maimed on the gridiron. President Theodore Roosevelt urged him to reform football to prevent administrators from banning it, but Camp was ambivalent about removing the very physicality that made the game man-making in his eyes. The criticism targeted at him over the aggressiveness of football still haunts the game today. In this fast-paced biography, Julie Des Jardins shows how the "gentleman athlete" was as much the arbiter of football as he was the arbiter of modern manhood. Though eventually football took on meanings that Camp never intended, his impact on the professional and college game is simply unsurpassed.
Featuring more than 70 museums, this is the quintessential guide to quirky, offbeat museums throughout the Midwest. Included are museums in Wisconsin, Minnesota, Indiana, Illinois and Iowa. From the Mustard Museum in Mt. Horeb, Wisconsin to the Super Museum in Metropolis, Illinois, and the Spam Museum in Austin, Minnesota, this guide is sure to amuse and entertain.
Ten percent of cases of intellectual deficiency in boys are caused by genes located on the X chromosome. X-linked mental retardation (XLMR) includes more than 200 syndromes and 80 genes identified to date. The fragile X syndrome is the most frequent syndrome, due to a dynamic mutation with a CGG triplet amplification. Mental retardation is virtually always present. Phonological and syntactic impairments are often combined with pragmatic language impairment and visuospatial reasoning difficulties. A minority fulfill the criteria for autism. In girls, the clinical expression of the complete mutation varies according to the X chromosome inactivation profile. Several XLMR occur as severe early onset encephalopathies: Lowe oculocerebrorenal syndrome, ATR-X syndrome (alpha thalassemia/mental retardation X-linked), Allan–Herdon–Dudley syndrome (MCT8 gene). Two genes, ARX (X-LAG; Partington syndrome) and MECP2 (Rett syndrome in females; mild MR with spastic diplegia/psychotic problems in males) are associated with various phenotypes, according to the mutation involved. Oligophrenine 1 (OPHN-1) gene mutations lead to vermal dysplasia. PQBP1 gene mutations (Renpenning syndrome) are responsible for moderate to severe mental deficiency, microcephaly, and small stature. Although some forms of XLMR are not very specific and the phenotype for each given gene is somewhat heterogeneous, a clinical diagnostic strategy is emerging.
A top politician stands accused of multiple murder. A psychiatrist is threatened and the life of her small son is in danger. A well-known investigative journalist is forced to put his career on the line and his future in doubt. And all three situations are linked in complex and mysterious ways. In a twisting plot which reveals many surprises, a situation emerges involving conspiracy at the highest level, bribery, impersonation, strong-arm tactics ... and sheer terror.
The unity of science has been a widely discussed issue both in the philosophy of science and within several sciences. Reductionism has often been seen as the means of bringing the different sciences to a fundamental unity by reference to some basic science, but it shows many limitations. Multidisciplinarity and interdisciplinarity have also been proposed as methodologies for attaining unity without underestimating the diversity of the sciences.This volume starts with a clarification of the possible meanings of this unity and then discusses the features of the mentioned approaches to unity, evaluating the success and the shortcomings of the unification programme among different sciences and within a single science.
The dark moments of rock history fascinate and tantalize like the pathos of Greek tragedy. The bottom sinks lower, the air seems colder, the bad endings--when they are bad--seem beyond bad. The unlucky practitioners of our most thriving form of communal experience seem to hit rock bottom in ways only the most glamorous among us can--publicly. The stories remain obscure, half-seen in the shadowlands. In her familiar style, Pamela Des Barres shines light on the people whose art remains the background music to our popular culture. Des Barres asks, "What comes first, the addiction or the rock and roll?" The first apparent rock-and-roll death occured on Christmas Eve in 1959, when Johnny Ace blew his head off in a game of Russian Roulette between shows. Buddy Holly's four-seater plane crashes. Marvin Gaye's father shoots his son. Kurt Cobain puts a gun to his head. The headlines tell it all: ROCK SINGER FACES MANSLAUGHTER CHARGE, JAMES BROWN ADDICTED TO PCP, BASSIST FOR BAND HOLE FOUND DEAD. The messed-up lives, the burned-out golden boys and girls, the violence, the route toward rock bottom--Des Barres has a line on the souls of the public figures who lived desperate private lives to entertain us all.
Pollution and its control are now one of the most serious problems in environmental management, affecting localized areas, regions, and, increasingly, the entire ecosphere. Chemistry and Ecotoxicology of Pollution provides a basic understanding of the chemical, toxicological, and ecological factors involved when major classes of pollutants act on natural systems. The nature and effects of these pollutants are examined from the primary level of their sources and chemical properties, through their interactions in the environment, to their ultimate ecological effects on organisms and ecosystems. Pollutants are divided into groups, with similar properties, and then the chemistry and ecotoxicology of each group is defined. More importantly, in collating and evaluating available information on pollution processes, the book develops unifying theories on the fundamental chemical and ecological nature of pollution processes. The book uses a conceptual framework to evaluate the impact of pollutants on the components and functions of natural ecosystems. It is based on the chemical and physical properties of a pollutant, its environmental behavior and fate, exposure to and toxic effects on organisms, their populations, communities, and responses of affected ecosystems. This sequence can be applied to known, potential, and emerging pollutants of concern. As government initiatives for the control of chemicals take greater effects, pollution research, particularly in ecotoxicology, will be further developed. Chemistry and Ecotoxicology of Pollution helps play an important role in determining the future direction of research activities in environmental management and pollution control on a worldwide scale. It is a basic resource for students (e.g. environmental chemistry, ecology, land and water management, environmental or public health, environmental engineering, and sustainability science), scientists, researchers, policy makers, and professionals in need of a clear understanding of the nature and effects of environmental pollution from an ecological perspective.
Media power is a crucial, although often taken for granted, concept. We assume, for example, that the media are 'powerful'; if they were not, why would there be so many controversies over the regulation, control and impact of communicative institutions and processes? Further, we assume that this 'power' is somehow problematic; audiences are often treated as highly susceptible to media influence and too much 'power' in the hands of one organization or individual is seen as risky and potentially dangerous. These concerns have been at the heart of recent controversies involving the relationships between media moguls and political elites, the consequences of phone hacking in the UK, and the emerging influence of social media as vital gatekeepers. Yet it is still not clear what we mean by media power or how effective it is. This book evaluates contrasting definitions of media power and looks at the key sites in which power is negotiated, concentrated and resisted - politically, technologically and economically. Combining an evaluation of both previous literature and new research, the book seeks to establish an understanding of media power which does justice to the complexities and contradictions of the contemporary social world. It will be important reading for undergraduates, postgraduates, researchers and activists alike.
The Annual Bonfire Festival was innocently arranged complete with Fairground, Candy Floss and finishing with the ineffable Firework Display all the village people enjoyed the event. But the consequences were a disaster. A badly burnt body is found amongst the ashes the following morning leading to an intensive investigation that discovers a diamond smuggling ring that involves some of the local landed gentry who are amongst the ring leaders.
Something has changed the business world. Big business has lost its allure for the new generation. Where once youthful employees pursued corporate goals, generation entrepreneur dream their own dreams. Corporate man is dead. Long live generation entrepreneur This is the age of the entrepreneur. What began in Silicon Valley as a dream for a select few has become a worldwide phenomenon. For growing numbers of young business people, creating a business has become a calling, a vocation, a mission. They are what they do, and they do what they are. Above all, they do their own thing. Meet the new wealth creators and read the handbook for a new business generation.
The historian and author of Lillian Gilbreth examines the “Great Man” myth of science with profiles of women scientists from Marie Curie to Jane Goodall. Why is science still considered to be predominantly male profession? In The Madame Curie Complex, Julie Des Jardin dismantles the myth of the lone male genius, reframing the history of science with revelations about women’s substantial contributions to the field. She explores the lives of some of the most famous female scientists, including Jane Goodall, the eminent primatologist; Rosalind Franklin, the chemist whose work anticipated the discovery of DNA’s structure; Rosalyn Yalow, the Nobel Prize-winning physicist; and, of course, Marie Curie, the Nobel Prize-winning pioneer whose towering, mythical status has both empowered and stigmatized future generations of women considering a life in science. With lively anecdotes and vivid detail, The Madame Curie Complex reveals how women scientists have changed the course of science—and the role of the scientist—throughout the twentieth century. They often asked different questions, used different methods, and came up with different, groundbreaking explanations for phenomena in the natural world.
The book aims at helping the designer to select materials and protection techniques for equipment and pipings transporting seawater or other salt waters. It is also of great help to the user in his understanding of and coping with corrosion and fouling phenomena Contents: 1. Main seawater systems. 2. The marine environment and its aggressivity. 3. Living organisms in seawater. 4. Deposits and scale formation. 5. Control of biological growth, deposits and scaling. 6. Materials used in seawater systems. References. Index.
In this rollicking read, Des Kennedy demonstrates his unerring skill with a satirical pitchfork. The 13 short pieces here roam widely and wildly, examining, among other things, common idiosyncrasies and the collective chaos of garden clubs. The book hilariously ponders the host of psychopathologies that afflict “plants people,” from weather phobias and general anxiety disorders to obsessive-compulsive behavior such as the chronic moving of plants. Whether discussing dysfunctional garden sprayers or malodorous urine collection schemes, Kennedy finds both the magic and the madness in one of life's most popular passions.
The growth of the internet has been spectacular. There are now more than 3 billion internet users across the globe, some 40 per cent of the world’s population. The internet’s meteoric rise is a phenomenon of enormous significance for the economic, political and social life of contemporary societies. However, much popular and academic writing about the internet continues to take a celebratory view, assuming that the internet’s potential will be realised in essentially positive and transformative ways. This was especially true in the euphoric moment of the mid-1990s, when many commentators wrote about the internet with awe and wonderment. While this moment may be over, its underlying technocentrism – the belief that technology determines outcomes – lingers on and, with it, a failure to understand the internet in its social, economic and political contexts. Misunderstanding the Internet is a short introduction, encompassing the history, sociology, politics and economics of the internet and its impact on society. This expanded and updated second edition is a polemical, sociologically and historically informed guide to the key claims that have been made about the online world. It aims to challenge both popular myths and existing academic orthodoxies that surround the internet.
This publication is issued in conjunction with the 1998 exhibition of the same name held at The Metropolitan Museum of Art in New York and scheduled for venues in England and France. Burnes-Jones (1833-1898) created a style that had widespread influence on both British and European art--a narrative style derived from medieval legend and fused with the influence of Italian Renaissance masters, a style that ceded popularity to a growing taste for abstraction at the end of the 19th century. Now Burne-Jones's star has risen again, and this catalogue contains full discussion of his life and work and representation of his prodigious output of drawings and paintings. 9.5x12.5"Annotation copyrighted by Book News, Inc., Portland, OR
Describes the transport of pollutants through the environment and their impact on natural and human systems, fully updated to cover key topics in modern pollution science Chemistry and Toxicology of Pollution examines the interactions and adverse effects of pollution on both natural ecosystems and human health, addressing chemical, toxicological, and ecological factors at both the regional and global scale. The book is written using a conceptual framework that follows the interaction of a pollutant with the environment from distribution in the various abiotic sectors of the environment to exposure and effects on individuals and ecosystems. The authors also highlight the critical role of various socio-economic, political, and cultural aspects in achieving sustainable goals, strategies, and science-based solutions to pollution and health. This comprehensive volume covers the chemical behavior and governing principles of pollutants, their interactions with humans and ecosystems, and the methods and processes of environmental risk assessment and pollution management. Extensively revised and expanded, the second edition equips readers with the knowledge required to help lead the way towards a healthy and sustainable future. New chapters address current pollution issues such as global warming and climate change, recent advances in environmental science, the monitoring and evaluation of new and emerging pollutants, risk assessment and remediation, and innovative pollution management approaches and techniques. With in-depth material on human toxicology integrated throughout the text, Chemistry and Toxicology of Pollution: Provides an effective framework for interpreting the information produced by international, national, and local agencies Presents unifying theories and principles supported by up-to-date scientific literature Offers broad coverage of pollution science with an emphasis on North America, the UK, Europe, China, India, and Australia Discusses the similarities and differences of the impact of pollutants on the natural environment and humans Chemistry and Toxicology of Pollution, Second Edition enables readers to view pollution in its correct perspective and develop appropriate control measures. It is essential reading for scientists, academic researchers, policymakers, professionals working in industry, and advanced students in need of a clear understanding of the nature and effects of environmental pollution.
Accomplished novelist, satirist, and garden writer Des Kennedy describes his life journey from a childhood of strict Irish Catholicism in England to a charmed existence amid the gardens of his Gulf Island home in British Columbia. From his First Holy Communion to his days as a young seminarian, through the Beat poetry scene in New York and the social upheavals of the 1960s, this monk-turned-pilgrim pursues a quest for meaning and purpose. After leaving monastic life and moving west, Kennedy takes up a new vocation in what has been called the Church of the Earth. On a rural acreage, he and his partner build their home from recycled and hand-hewn materials and create gardens that provide food as well as a symbiosis with the Earth that is as profoundly spiritual as past religious rituals. Spiced with irreverence and an eye for the absurd, The Way of a Gardener ranges over environmental activism, aboriginal rights, writing for a living, amateur wood butchery, the protocols of small community living, and the devilish obscenity of a billy goat at stud.
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